Secfix Compliance Platform Reviews & Product Details

Secfix provides a very structured and transparent approach to managing compliance and ISMS requirements. The platform guides you through the necessary steps in a logical way, which makes it easy to keep track of progress and responsibilities. The built-in templates and automations save noticeable time when documenting policies or risks. The customer support team is also responsive and open to feedback, which helps a lot when setting up the system or fine-tuning processes. Review collected by and hosted on G2.com.

There’s very little to complain about. The examples for manual evidences could be improved to better reflect real-world use cases.

But that's a minor point compared to the overall value the platform provides in day-to-day operations. Review collected by and hosted on G2.com.

What we like best about the Secfix Compliance Platform is that it provides a centralized way to manage all our compliance and security activities — from risk management and audits to employee trainings — without having to rely on multiple tools or spreadsheets. The integration with our risk register makes it easy to document and track residual risks, and the intuitive interface gives us a clear overview of our compliance objectives and progress. We especially appreciate the continuous development of the platform and the steadily growing number of connections and integrations with other systems, which make the platform more powerful and efficient over time. Another major plus is the friendly and highly competent support we receive from our Customer Success Manager, who assists us regularly and proactively with detailed questions and best practices. This ongoing partnership makes the overall experience with Secfix both effective and enjoyable. Review collected by and hosted on G2.com.

If there’s one area that could be improved, it would be the reporting and export functionality. While the platform already provides clear dashboards and structured data views, the ability to create more customized reports and flexible exports — for example, with selectable data fields or tailored templates — would make it even easier to adapt outputs to specific audit or management needs. This is a minor point, but enhanced reporting options would make an already strong platform even more powerful for day-to-day compliance management. Review collected by and hosted on G2.com.

We use Secfix to stay on track with SOC 2 and ISO 27001. It’s made the certification process way less painful and much much quicker — everything from risk management and vendor tracking to policy sharing is in one place. The Trust Center feature is a great bonus for showing customers our compliance status. Setup was quick and with seamless integration and support has been responsive whenever we had questions. Review collected by and hosted on G2.com.

Nothing at this point. We have been using the platform for 6 months now and it has been reactive to our requests ever since. Review collected by and hosted on G2.com.

This software is very easy to understand and provides excellent guidance on what can be a rather complex topic. The platform is regularly updated with positive improvements. The team at Secfix is always helpful and competent, offering support and assistance whenever I have questions. Review collected by and hosted on G2.com.

As they are still a startup, there is room for the tool to grow and improve. However, I appreciate how receptive they are to feedback and how quickly they implement changes. This responsiveness gives me a lot of confidence in their potential. Review collected by and hosted on G2.com.

Secfix turns ISO 27001 into a guided checklist with clear owners, deadlines, and evidence links. The interface is clean and intuitive, policy templates are practical, and integrations with Google Workspace and Slack make evidence collection effortless. Their support is excellent — responsive, helpful, and genuinely invested in solving issues. Review collected by and hosted on G2.com.

We ran into a problem integrating one of our team’s computers due to an unknown technical issue. Although Secfix’s support team was very engaged and worked directly with our colleague to investigate and fix it, the resolution process took quite a long time. Review collected by and hosted on G2.com.

Secfix turns ISO 27001 from a maze into a guided checklist with clear owners, deadlines, and evidence links. Policy templates are practical (not generic), vendor reviews are structured, and the audit workspace keeps Stage 1/Stage 2 deliverables in one place. Google Workspace and Slack integrations make reminders and evidence collection painless. The public roadmap and responsive support mean issues actually get fixed, and the platform steadily improves rather than sitting still. Review collected by and hosted on G2.com.

A few rough edges: occasional agent/device-visibility glitches (we had one asset not showing after install), reporting/exports could be more flexible (custom fields, saved report views), and RBAC granularity is limited for larger teams. Some UI elements require too many clicks (e.g., editing vendors and risk fields), and access-review workflows would benefit from deeper integrations and bulk actions. None are blockers, but smoothing these would make the product feel truly “enterprise-ready.” Review collected by and hosted on G2.com.

The application is well designed with clear dashboards and intuitive tooling that makes day‑to‑day compliance work straightforward. In‑app support has been excellent—responses were fast and actually resolved the issues we ran into. The knowledge base is comprehensive and easy to navigate, with high‑quality articles that helped us prepare all required documentation. The built‑in policy templates are fantastic and saved us a lot of time getting started. Review collected by and hosted on G2.com.

Integrations with external platforms could be stronger. For example, label synchronization from Linear is limited and requires manual workarounds. The SecFix Agent generally performs well, but it occasionally failed to recognize our (compliant) password manager. The Risk Assessment process follows an intuitive albeit pretty time-consuming questionnaire wizard with a lot of information input; afterwards, it was a bit panicking to see the direct responses were nowhere to be found in the app anymore as they were automatically being processed by AI and made into Risk Register tickets. I must add to this that they were promptly provided upon request, so this was no big issue after all. Review collected by and hosted on G2.com.

What I like most about the Secfix Compliance Platform is the holistic and practical approach. The system is not just a mere tool, but a true partner in implementation. I particularly appreciate:

• the clear structure and intuitive user interface, which makes even complex ISO-27001 processes easily understandable,

• the automation of recurring tasks (e.g., document versioning, risk and action tracking),

• and the direct connection to real audit practice, allowing optimal preparation for certifications.

Additionally, the excellent support – fast, competent, and always solution-oriented. You can tell that the team behind Secfix knows how modern information security must work today. Review collected by and hosted on G2.com.

Honestly, there are only a few points that I don't like about the Secfix Compliance Platform. If I had to name something, it would be more about details that can surely be improved over time with use:

• Some displays or filter functions could be designed to be a bit more flexible or clearer, especially with extensive lists of measures.

• With very individual setups, one sometimes wishes for a bit more configuration freedom, such as with custom templates or workflows.

But these are minor issues. Overall, Secfix is at a very high level – and you can tell that the team continuously takes feedback and implements it. Review collected by and hosted on G2.com.

Secfix has made our ISMS compliance journey smooth, structured, and efficient. The platform provides excellent visibility into our compliance posture by clearly mapping controls, identifying gaps, and guiding us on how to close them. I especially like how intuitive and automated the workflows are — from policy management to evidence collection and continuous monitoring.

The dashboard gives a clear view of our ISMS KPIs and helps us stay audit‑ready at all times. The Trust Center feature is another standout — it showcases our certifications and security posture transparently, which builds stronger trust and confidence with our customers.

Overall, Secfix combines expert guidance with a powerful toolset, making compliance less complex and more proactive. Review collected by and hosted on G2.com.

Expecting to have more features and integrations in TrustCenter. Review collected by and hosted on G2.com.

The platform provides excellent templates for policy writing, making it an ideal starting point for establishing an ISMS over manual creation of relevant tracking databases and systems. The regular check-in calls are particularly valuable, as they help me stay on track and make it easier to understand complex topics. The platforms seamless integration with cloud service resources makes it incredibly convenient to monitor and manage all external assets in one place. Review collected by and hosted on G2.com.

I don't really have any significant criticisms of the Secfix platform. While it would be helpful to have integrated forms and tracking database templates for things like access control, their absence isn't a major issue. The platform provides sufficient guidance to set these up externally, so this is more of a suggestion than a drawback. Review collected by and hosted on G2.com.