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Seavoice

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Seavoice provides multilingual voice AI agents for enterprise contact centers across Malaysia, Singapore, and Southeast Asia. The agents work 24/7 in 15+ languages, including Bahasa Melayu, Bahasa Indonesia, Manglish, and Singlish. They can call, text, qualify leads, close sales, follow up with customers, switch languages naturally mid-conversation, and speak with local accents. Seavoice handles outbound campaigns like upgrades, upsells, recontracting, and win-backs, as well as inbound questions about services, bookings, and pricing. Complex cases are passed to human agents. The system also learns from thousands of conversations to identify what works and apply the best sales approaches across future calls. Seavoice is built for CX and contact-center teams at large telcos, banks, and consumer companies that want to generate more revenue from customer interactions without the cost of hiring, training, and replacing large teams.

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