Knowbler is a next-generation knowledge management solution from SearchUnify, a global Agentic AI platform by Grazitti Interactive, headquartered in Mountain View, California with offices across North America, Europe, and Asia. SearchUnify has been empowering enterprises to redefine knowledge discovery and support experiences for over a decade, and Knowbler builds on this foundation as the world’s first ML-powered solution dedicated to knowledge creation within employee workflows. Trusted by leading enterprises across industries, Knowbler has become a catalyst for scaling organizational intelligence.
Key Features & Functionality
- GenAI-driven knowledge creation: Auto-generate content drafts within workflows to accelerate curation
- Rich authoring experience: Support for multimedia, rich text editors, and predefined templates for consistent content
- Continuous knowledge health: Content review analytics, duplicacy flagging, and humanization controls
- Gap identification & recommendations: Dynamic knowledge gap maps, next best action suggestions, and LLM-powered recommendations
- Adoption & performance analytics: Track participation, usage, and article effectiveness to maximize ROI
Primary Value for Users
Knowbler transforms the way support organizations and enterprises manage knowledge. By enabling employees to create, review, and share content as part of their daily workflow, it eliminates the delays and inefficiencies that often plague traditional knowledge management systems. Customers like Automation Anywhere and Syntellis have achieved up to 90% faster knowledge curation, 100% agent participation, and over 80% reduction in time to publish new knowledge with Knowbler. For enterprises, this translates into stronger self-service outcomes, improved support efficiency, and a continuously evolving knowledge base that grows in sync with customer and business needs.
Seller
Grazitti InteractiveDiscussions
SearchUnify Knowbler CommunityOverview by
Nitul Sharma
