Dhivya K.
DK
Dhivya K.
Founder & CEO
Small-Business (50 or fewer emp.)
"Excellent Features and Customer support"
5/5
What do you like best about Searchanise?

The customer support team has been incredibly responsive and helpful, making our experience with the app smooth and hassle-free. The app itself is well-designed, offering all the key features we need to manage and enhance our store. It has not only improved the functionality but also elevated the overall look and user experience of our shopping website. We’re very satisfied with the results and are excited to continue using this app for the long term. Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

At this point, we haven't faced any issues or dislikes. The app has worked smoothly and met all our expectations, which is why we’re very satisfied with it. Review collected by and hosted on G2.com.

Response from Search Anise of Searchanise

Really glad to hear everything has come together so smoothly — better discoverability, a cleaner look, and a support team that's got your back. That's exactly the experience we want every store to have!

Looking forward to being part of your store's growth for a long time to come.

The Searchanise Team

Rifat K.
RK
Rifat K.
Senior Manager
Small-Business (50 or fewer emp.)
"Great search application for magento"
4.5/5
What do you like best about Searchanise?

Search performance is super. smooth search experience with better performance. Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

Best helpful side is their search service is managing our search operation with zero downtime with super fast result. down side is sometimes we have to reindex the search engine manually if we face any issue with from our server side, other than all okay. Review collected by and hosted on G2.com.

Response from Search Anise of Searchanise

Zero downtime and super fast results — that's exactly what we aim for, so glad it's delivering for your Magento store!

On the reindexing — just to clarify, reindexing does run automatically in the background. The manual option is there for when you want changes reflected immediately, which can come in handy!

The Searchanise Team

Verified User in Retail
IR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great Search App, Excellent Value"
5/5
What do you like best about Searchanise?

I have used a few different apps in this space (Klevu, Sobooster, Shopify Search & Discovery, etc) on both BigCommerce and Shopify. For search, Searchanise is my favorite product so far. Their filtering / category page experience is also pretty good.

I appreciate that Searchanise makes it easy to exclude irrelevant from their index so that you don't get billed. Setup is very easy. There are lots of customization options like synonyms. Their support has also been very helpful.

For the price, I think they are the best value among the search + filtering apps. Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

When I was using Searchanise on BigCommerce I did have a couple issues:

1. It was difficult to implement custom sort orders on a category by category basis. Support was helpful, but it seemed like their were some limitations with what could be achieved due to how BigCommerce works.

2. I experienced some intermittent loading / timeout issues when Searchanise was powering category pages. Category pages would time out occasionally, seemingly randomly. I am no longer using BigCommerce or the Searchanise category page functionality, so I'm unsure if this is a BC-specific or ongoing issue.

I am now using Searchanise strictly for search on Shopify and I am very happy with it. Review collected by and hosted on G2.com.

DR
David R.
COO
Small-Business (50 or fewer emp.)
"Big improvement on my storefront search functions"
5/5
What do you like best about Searchanise?

Searchanise was easy to set up and gives my store much better search functionality than it had before. I've been using it for over a year now and I'm very happy with it. In the past, I would search for a product on our storefront and it would sometimes return irrelevant results, or would be missing the correct results. Searchanise seems to have solved that. It works really well and it also looks great. I like the preview results that come up when you start typing, as well. I think it's a much better experience for our customers.

I'm happy with their customer service as well - they have been responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

I don't see any downsides. Searchanise works how it should. Review collected by and hosted on G2.com.

Oliver F.
OF
Oliver F.
Company Director
Small-Business (50 or fewer emp.)
"Amazing Product With Great Customer Service"
5/5
What do you like best about Searchanise?

I've been using Searchanise for a few years now and recently implemented their ‘filter on collection’ feature — the impact has been fantastic. The new filtering functionality has really improved the shopping experience for our customers, and the support team have been brilliant throughout. They were always on hand to help with small tweaks and answer any questions I had during the setup process. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

So far, no downsides since using the app. Review collected by and hosted on G2.com.

Aaron H.
AH
Aaron H.
GM
Small-Business (50 or fewer emp.)
"Outstanding App – Transformed Our Store Search Experience!"
5/5
What do you like best about Searchanise?

We recently started using Searchanise, and it’s been great so far! Super fast, easy to set up, and makes product search much smoother for our customers. Highly recommend Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

Currently, Searchanise doesn’t support category and merchandising features in Magento, which limits how we can fully customize and promote products within search results. Hopefully, this will be added in future updates. Review collected by and hosted on G2.com.

Response from Search Anise of Searchanise

Glad to hear the switch from Magento's native search has already made such a noticeable difference — instant results from day one is exactly what we're going for!

On category and merchandising support for Magento — noted, and thank you for flagging it. We're always working to expand platform capabilities, so stay tuned for updates.

The Searchanise Team

Борислав .
Б
Борислав .
E-commerce Manager/ Project Manager/Digital Marketing
Mid-Market (51-1000 emp.)
"Great app, I recommend it with both hands"
5/5
What do you like best about Searchanise?

I am the head of e-commerce at www.praktis.bg. We have been using Searchcanise for many years.

Since we have been using Searchcanise, searches on our site have increased many times. Our clients use the search engine every day.

I am extremely pleased with the many functionalities and filters that the search engine provides. The ability to apply a banner to the search adds additional value to our clients.

I am not a developer, but the feedback from our programmers tells me that the integration itself is easy without any problems and that is why they use it for all their projects.

And if you have any issue with payment or settings, the Searchcanise team gets involved right away and everything is resolved very quickly. I recommend it with both hands. Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

More work could be done on the reports that are provided through the search engine itself. Review collected by and hosted on G2.com.

Rizvan A.
RA
Rizvan A.
SEO manager
Small-Business (50 or fewer emp.)
"Decent Search Panel, But Styling Options Are Limited"
4/5
What do you like best about Searchanise?

search panel looks okay, works fast and light Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

Styling options are limited, so it’s not possible to fully customize the result pages. The same applies to collection pages, which also have restricted styling options — that’s why we can’t use this feature. Additionally, we wanted to implement collection sorting only on our website, but this wasn’t possible either. Review collected by and hosted on G2.com.

Response from Search Anise of Searchanise

Thanks for the honest feedback! Fast and lightweight is always good to hear.

On the styling limitations — that's fair, and we're sorry it's gotten in the way of using some features fully. We're continuously working to expand customization options, but in the meantime our support team at feedback@searchanise.io may be able to help with custom tweaks for your specific needs, including collection sorting.

As for the popular suggestions block not showing on mobile — please do reach out to us there too, that's definitely something we'd want to fix for you.

The Searchanise Team

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Highly Functional and Flexible, very helpful"
4.5/5
What do you like best about Searchanise?

We really like the functionality and flexibility Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

Nothing major so far. Maybe show the discounted price Review collected by and hosted on G2.com.

Response from Search Anise of Searchanise

Thank you for the kind words! We're glad the functionality and flexibility have been a good fit for your store.

That's a great point about displaying discounted prices — if you haven't already, you can show discount labels on product cards in search results using our Product Labels feature. Feel free to reach out to our support team at feedback@searchanise.io and we'll be happy to help you set it up!

The Searchanise Team

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Amazing Customer Support & App"
5/5
What do you like best about Searchanise?

We implemented Searchanise a few years ago and haven’t looked back. It’s extremely easy to use—both for our team and our customers—and has become a key part of how we manage search and product discovery on our site. It's being used every day by our customers on our collection pages and through search.

The integration with Shopify is smooth and reliable, and the customer support is truly spot on. They’re quick to respond, open to feedback, and have even implemented suggestions we’ve made. Highly recommended if you're looking for a dependable, feature-rich search solution that just works. Review collected by and hosted on G2.com.

What do you dislike about Searchanise?

We haven't experienced any type of issue with Searchanise. Review collected by and hosted on G2.com.