# RWS Tridion Sites Reviews
**Vendor:** RWS  
**Category:** [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 19
## About RWS Tridion Sites
Tridion Sites provides web content management capabilities, connecting people, processes, and information across teams, brands, and markets, to deliver impactful online experiences globally. Our DPX platform makes it easy, using either traditional or headless publishing. It includes advanced features such as automated personalization, multilingual capabilities and Semantic AI. Our unique BluePrinting® technology simplifies reuse and management of different content variations..




## RWS Tridion Sites Reviews
  ### 1. For enterprise web CMS, with great power comes great responsibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Damian J. | Publishing System Applications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2024

**What do you like best about RWS Tridion Sites?**

Flexible and powerful web CMS capabilities. Good support from RWS team. Extensive community. DXA reference implementation. Content modeling flexibility. Integrations with Elasticsearch, Opensearch and OpenID Connect for SSO.

**What do you dislike about RWS Tridion Sites?**

Overcomplicated workflow processes. Difficulty in troubleshooting publishing, customizations, extensions. Logs can be difficult to track down and/or provide little or no relevant information. Difficulty in finding or navigating correct documentation. DXA has historically been challenging to install and get up and running.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Managing web content for multiple websites.
Managing access, governance and publishing flows.
Implementation of custom content model.

  ### 2. SDL Tridion is the Best Web Content Management System

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sharath K. | Senior Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 09, 2022

**What do you like best about RWS Tridion Sites?**

SDL Tridion is an ideal platform for huge enterprises that need to analyze a significant amount of data and offer it in several languages.
You can integrate the system with third-party applications, tools and services (e.g. Salesforce, Eloqua, Sharepoint, Flickr, SOLR, AWS Cloud Search, etc.). For this purpose, there is a set of APIs available.

**What do you dislike about RWS Tridion Sites?**

Problems with mobile optimization I've seen that before.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

1. Usability 
2. Mobile optimization 
3. Performance 
4. Templates 
5. Delivery options 
6. Customer service and community

  ### 3. SDL Tridion is an antiquated CMS that should be put out of its misery

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about RWS Tridion Sites?**

Once you learn the system's complexity, it's got a nice feel to it, but the learning curve is quite heavy. Being a headless system, there are many  many unfamiliar and awkward aspects

**What do you dislike about RWS Tridion Sites?**

There are literally so many things to dislike. First, it's very slow; it's also very complex. It's a mess, no way to preview before you publish. It's just a very bad CMS overall and I would not recommend it.. and there are reasons why there are not many developers that have experience in it.

**Recommendations to others considering RWS Tridion Sites:**

As an honest recommendation, I would stay far away from this CMS; there are many other better ones out there.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

SDL creates its own problems. However we use this to manage content and build new pages on our website.

**Official Response from Jeff Perron:**

> We are sorry to hear about your experience. We wonder what version you’re on, since Tridion has a very modern and slick user interface these days - entirely redesigned and optimized to make content management easy. Also, the UI is very snappy; and of course Tridion has preview capabilities (like it always had).

There could be issues of course related to your implementation, and not the product itself, that cause your frustration.

Please reach out to us to see if we can help.
Kind regards - Team Tridion.

  ### 4. Must CMS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Susanta Kumar P. | Senior Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 09, 2021

**What do you like best about RWS Tridion Sites?**

Syndication is the best..Social media integration

**What do you dislike about RWS Tridion Sites?**

nothing.........................................

**Recommendations to others considering RWS Tridion Sites:**

Please use the best CRM tool of the market. Also if you want syndication out of the box just go for it.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

CRM,syndication, best CMS

  ### 5. Blueprinting  is awesome feature compare to other similar CMS product in the market.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2021

**What do you like best about RWS Tridion Sites?**

I like its Blueprinting feature too much. Bulk and scheduled publishing are much capable and user-friendly.

**What do you dislike about RWS Tridion Sites?**

1- Workflow should be made simpler in integration and lightweight in functioning.
2- Separate module-wise licensing model is sometimes hard to estimate.

**Recommendations to others considering RWS Tridion Sites:**

It is an excellent content management product but not for small businesses as the license cost of this product is at the higher end.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

We are using it for multilingual content management and digital experience management.  We are able to manage localized content much easily from a single place.

  ### 6. Awasome

**Rating:** 4.5/5.0 stars

**Reviewed by:** Subham  R. | Program Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2021

**What do you like best about RWS Tridion Sites?**

Very innovative platform to create the website both dynamic and static pages 😀.net integaration is smooth. Totally phenomenal 👏

**What do you dislike about RWS Tridion Sites?**

Not much to dislike but the source to learn sdl tridion is very limited

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

For me Webpage creation become a piece of cake

  ### 7. Best CMS to allow users to publish edit and organize web content

**Rating:** 5.0/5.0 stars

**Reviewed by:** shreyangi k. | Quality Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 20, 2021

**What do you like best about RWS Tridion Sites?**

Compatibility, 
extensibility,
It can also be ingretated with any tool , service and third party applications.
It also provide blueprinting technology which proves its value to the organization which have globalized websites multichannel marketing, multi website management,etc.

**What do you dislike about RWS Tridion Sites?**

It is one of the expensive content management system

**Recommendations to others considering RWS Tridion Sites:**

SDL Tridion is the best CMS available in the market which provides building blocks like components and page templates,component presentation , component pages and schemas.
Anyone can easily creates a global website with the help of translator manager present in SDL

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

We create global website with multilingual supports,SDL provide translation manager and enable company to configure their translation is within the existing blueprint structure and we can show or hide any page or component according to the requirement.

  ### 8. one of the best CMS , easy to create,update,publish, unpublish global or local level contents.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manish k. | Quality Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 04, 2021

**What do you like best about RWS Tridion Sites?**

Ability to create websites with multiple language and can be accessed by multiple channel. Content versioning, translation management,brand management and multi channel marketing becomes very easy with SDL tridion.

**What do you dislike about RWS Tridion Sites?**

There is nothing to dislike about SDL tridion but It is a bit costly compared to other CMSs but affordable.

**Recommendations to others considering RWS Tridion Sites:**

It is best and easy to use CMS available in the market and basically for those who knows content is critical business asset.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

There are multiple benefits, eg: provides reliable, scheduled content distribution to all web servers, communication module provides easy to track the performance of our webpages, automate website archiving process,deliver a consistent, interactive and highly targeted customer experience in multiple languages , easy to create page or components based on certain schema and many more.

  ### 9. It gets the work done efficiently but it is not too user friendly or intuitive.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 06, 2021

**What do you like best about RWS Tridion Sites?**

SDL tiridion is properly structured, efficient and straight forward. It is easy to learn and has the required functionality to run an e-commerce website with multiple of pages.

**What do you dislike about RWS Tridion Sites?**

Not highly user friendly. Feels too bookish to use.

**Recommendations to others considering RWS Tridion Sites:**

It works well for an international sports brand and should work well for smaller brands as well.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Tridion helps in the e-commerce Website Content Updates for a sports retail giant. Updates on the homepage, product description page & product listing pages. From the text to images to video, content is easily updated using SDL Tridion. Images that are on the cloud can also be updated using Tridion.

  ### 10. It is very handy in use for larger domains

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 25, 2021

**What do you like best about RWS Tridion Sites?**

Its agile methodologies
Role based users and their access

**What do you dislike about RWS Tridion Sites?**

Its translation world server
Depends upon network speed , sometime slow

**Recommendations to others considering RWS Tridion Sites:**

Use sdl tridion for larger domains

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

We are creating web pages for our organization

  ### 11. 6 year authoring experienced with SDL Web 8.5

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2021

**What do you like best about RWS Tridion Sites?**

1. Easy to manage global content for page 
2. Easy publishing 
3.'Well integreted transition system
5. Easy to use
6. Bulk publishing items

**What do you dislike about RWS Tridion Sites?**

1. Publishing queue isn't friendly as can't filters well just like Excel
2. Global content update no possible just say Seach and Replace
3. Edit all publication localized items in single click not possible

**Recommendations to others considering RWS Tridion Sites:**

Good to implement

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

1. Responsible for Authoring and Publishing work
2. We manager huge website and everything with ease

  ### 12. SDL tridian

**Rating:** 4.0/5.0 stars

**Reviewed by:** Saurabh S. | Senior Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2021

**What do you like best about RWS Tridion Sites?**

component and other functionalities are shown in SDL tridion

**What do you dislike about RWS Tridion Sites?**

I don't have any dislike at present for SDL Tridion

**Recommendations to others considering RWS Tridion Sites:**

use it

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

created 70 website with one code

  ### 13. Best CMS amongst all competitors cms avialable in market

**Rating:** 5.0/5.0 stars

**Reviewed by:** KAUSTAV N. | Assistant Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** July 08, 2021

**What do you like best about RWS Tridion Sites?**

Blueprinting and reusability. The content delivery architecture in sdl sites is awesome. Revamped sdl docs

**What do you dislike about RWS Tridion Sites?**

Licensce cost, availability to all people who are interested

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Dynamic link, dynamic pages, utilities using core services and gui extension

  ### 14. Organized CMS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about RWS Tridion Sites?**

The different folders make it easy to organize web pages and sections

**What do you dislike about RWS Tridion Sites?**

Having to update data twice makes it tome consuming

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Updating web pages seamlessly on a day to day basis, creating new sections, adding format styles, etc. This has really made it a one stop solution for all content update needs.

  ### 15. Best CMS for multilingual Websites

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** July 07, 2021

**What do you like best about RWS Tridion Sites?**

Blue printing is the most helpful thing in tridion.

Most useful options are like Blueprinting, localising, Structure group etc

**What do you dislike about RWS Tridion Sites?**

Needs to restart the services while running some heavy jobs. Needs performance improvement.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Best thing is to manage the multi lingual content easily. Role management give then control of changes.

  ### 16. SDL Tridion Specialist

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2021

**What do you like best about RWS Tridion Sites?**

<b>Templating and Blueprinting features</b>. <b>Multisite Management</b>.

**What do you dislike about RWS Tridion Sites?**

Localization could be improved to a good extent.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Easy for content authors. Good UI for look and feel factor.

  ### 17. It made making components veru easy as it supports a variety of platforms

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 30, 2021

**What do you like best about RWS Tridion Sites?**

The interface and the technologies supported

**What do you dislike about RWS Tridion Sites?**

Sometimes it gets a bit confusing since we deal with multiple components

**Recommendations to others considering RWS Tridion Sites:**

Yes it's a good product

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Logical need to deploy again and again

  ### 18. .Net Architect/ CMS Consultant

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 11, 2021

**What do you like best about RWS Tridion Sites?**

the hierarchical model of Publications (Blueprint)

**What do you dislike about RWS Tridion Sites?**

It takes time to understand the architecture of CMS.

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Tridion helps to build multilingual - multi-level architecture

  ### 19. Blueprint hierarchy of Publications, reusability of schema, component, easy to manage and understand

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2020

**What do you like best about RWS Tridion Sites?**

Separation of responsibilities of developer and content editor and possibilities of having dynamic content. Flexible deployment option supporting Agile

**What do you dislike about RWS Tridion Sites?**

Blueprint heirarchy complexity at editor level

**What problems is RWS Tridion Sites solving and how is that benefiting you?**

Instead of having content written in code, can have dynamic content in different languages using reusable and translation level publications and quick update


## RWS Tridion Sites Discussions
  - [How do I get knowledge about schemas](https://www.g2.com/discussions/how-do-i-get-knowledge-about-schemas) - 1 comment, 1 upvote

- [View RWS Tridion Sites pricing details and edition comparison](https://www.g2.com/products/rws-tridion-sites/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-01+03%3A25%3A22+-0500&secure%5Bsession_id%5D=588da1a6-6c25-4476-948e-31fd9ce390b1&secure%5Btoken%5D=8ae6bce31124943284969b8f684f103bef0e056bb13242b114df091457b956c1&format=llm_user)

## RWS Tridion Sites Features
**Analytics**
- Web Analytics
- Campaign Tracking
- Audience Insights
- Reports & Dashboards
- Personalization
- Marketing Automation

**Content Management**
- Customizable Templated Workflows
- Asset Management
- Portals and Sites

**Design & Development**
- No-Code App Development
- Low-Code App Development
- Self-Service Capabilities

**Agentic AI - Digital Experience Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

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