MK

Modi K.

IT Manager

Small-Business (50 or fewer emp.)

8/26/2022

"Reliable and helpful"

4.5/5

What do you like best about Scurri?

The Scurri system is a very reliable piece of software with little to no downtime.

Great support offered by Scurri staff. Review collected by and hosted on G2.com.

What do you dislike about Scurri?

More Shopping cart / OMS integrations would be helpful. Review collected by and hosted on G2.com.

EL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

8/30/2022

"Simplifying complexity"

5/5

What do you like best about Scurri?

Scurri has simplified our requirement for handling multiple Carrier accounts. As a company, they have worked with us and stretched their technology to fit our requirements. Review collected by and hosted on G2.com.

What do you dislike about Scurri?

I don't have any issues with the Scurri technology. The solution is fit for purpose. I wouldn't change it. Review collected by and hosted on G2.com.

AL

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

8/30/2022

"We have used Scurri for many years."

5/5

What do you like best about Scurri?

The Scurri platform is very easy to use, Its very flexible and they are also quick to resolve any issues we have. Review collected by and hosted on G2.com.

What do you dislike about Scurri?

Currently, there is no direct Amazon integration. Review collected by and hosted on G2.com.

TE

Timothy E.

Supply Chain Consultant

Enterprise (> 1000 emp.)

8/30/2022

"Professional team, efficient, effective and friendly"

5/5

What do you like best about Scurri?

Always respond to questions and requests, will deliver to any promisses made Review collected by and hosted on G2.com.

What do you dislike about Scurri?

None, they have not let us down on anything Review collected by and hosted on G2.com.

VM

Vicki M.

Project Coordinator

Mid-Market (51-1000 emp.)

9/25/2020

"Fantastic Delivery Management Software!"

5/5

What do you like best about Scurri?

The easy to use platform; the rules handing engine is incredibly easy to set up and use.

The team at Scurri are second to none, they are quick to answer and queries that we have and really treat us like valued customers. I would highly recommend Scurri to anyone thinking of using delivery management software. Review collected by and hosted on G2.com.

What do you dislike about Scurri?

Nothing! Love it all!

Our warehouse team have found the interface easy to get to grips with; it's not overcomplicated to use. Review collected by and hosted on G2.com.

What problems is Scurri solving and how is that benefiting you?

Our original label printing method was based on human input, quite frequently we would send out shipments on incorrect services that would be returned to us by the carrier - causing a delay in delivery and lower our customer service expectations.

The rules in the Scurri Platform has irradiated this issue. Scurri handles all of the decision making based on predetermined values; and its so easy to add in rules as and when required.

Our team also love being able to track al of their deliveries in one place; rather than having to log into multiple carrier websites. The Analyse feature gives us a real time breakdown of our carriers and volumes without having to run overcomplicated reports.

Its easy to bring on new carriers as and when required. The items we sell are of a medical nature and can be needed urgently by NHS Trusts and Hospitals; not getting a delivery out is not an option for us. The Scurri platform give us a failsafe and makes it easy to switch and change our carriers if there are ever disruptions to their services. Review collected by and hosted on G2.com.

JD

Julian D.

Owner

Small-Business (50 or fewer emp.)

9/25/2020

"Excellent piece of software and a great company to work with"

5/5

What do you like best about Scurri?

Scurri has an excellent and very modern interface, easy to use and pretty reliable. The rules system is brilliant and allows for intense customisation of shipping. We sell a large range of items, large, small, low and high prices and we use 4 different couriers... which would constitute a logistical nightmare if it wasn't for Scurri! Review collected by and hosted on G2.com.

What do you dislike about Scurri?

There are a few little bugs that really need fixing to get a better success rate. EG: Phone numbers can in some cases throw an error and prevent full automation, just because the customer puts a space between their dialling code and their number. So easy to fix with some very basic coding. Needs to be done in ALL courier modules... it's a little thing but could do with being fixed. Review collected by and hosted on G2.com.

JC

Jason C.

Mid-Market (51-1000 emp.)

9/24/2020

"An amazing eCommerce Tool that can handle everyday shipping"

4.5/5

What do you like best about Scurri?

Clean and simple interface that is easy to navigate. The breakdown/report of each carrier to get a total number of orders shipped is great for logistics and marketing purposes. Review collected by and hosted on G2.com.

What do you dislike about Scurri?

No prompt if you want to manually manifest a certain carrier fully. It has been accidently clicked on a few ocassions causing a delay to labels getting printed out. An "Are you sure?" prompt would reduce the likelyhood of this problem occuring. Review collected by and hosted on G2.com.

Recommendations to others considering Scurri:

Easy to use features that will help your eCommerce business grow. Awesome help/advice given by the support team. Review collected by and hosted on G2.com.

What problems is Scurri solving and how is that benefiting you?

Address fixes for some orders are flagged up so you can fix the issues without having to search through an endless list. The Auto manifest feature has saved some time during the end of the day too. Review collected by and hosted on G2.com.

RH

Richard H.

Owner

Retail

Small-Business (50 or fewer emp.)

9/23/2020

"Excellent Shipping Software"

5/5

What do you like best about Scurri?

The "Scan to Print" feature is particularly useful. Review collected by and hosted on G2.com.

What do you dislike about Scurri?

The rules logic is perhaps a little too simple. It still does everything it needs to do but having "OR" logic would cut down on the number of rules need. Review collected by and hosted on G2.com.

UF

Verified User in Food Production

Mid-Market (51-1000 emp.)

9/25/2020

"Great product and service"

4/5

What do you like best about Scurri?

The platform is very simple and intuitive to use with fast integration/ set up time. Review collected by and hosted on G2.com.

What do you dislike about Scurri?

When deleting errors/ other consignments, you can only delete 100 tickets at a time, there's no select all function, so this can be slow. There are other features to be added, such as creating day specific rules (to help manage the Christmas period) however we appreciate these will come with time. Review collected by and hosted on G2.com.

UR

Verified User in Retail

Small-Business (50 or fewer emp.)

9/24/2020

"Very Efficient and helpful"

5/5

What do you like best about Scurri?

Like how hands on they are with setup and ongoing help with any issues/queries Review collected by and hosted on G2.com.

What do you dislike about Scurri?

Not much really. A few tweaks to the rules etc but apart from that all good Review collected by and hosted on G2.com.

Recommendations to others considering Scurri:

Go for it. Worth going for it as they are very helpful and make the wole switching/setting up process a treat to work with. Review collected by and hosted on G2.com.

What problems is Scurri solving and how is that benefiting you?

My own rule planning and execution has been a big plus working with Scurri. Also learning more on how the software works to benefit our company in the long run has been a hug plus. Review collected by and hosted on G2.com.