Scurri Reviews & Product Details

Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Scurri is a fast and reliable SAAS based label solution with a powerful rules based engine which allows us to tailor our label creation to both country and SKU based accuracy. Scurri is a time saving investment and allows our business to grow with a multiple carrier approach to omnichannel retailing. Review collected by and hosted on G2.com.

What do you dislike?

Scurri needs to improve on its overview reporting and user based permissions which are too generic. We understand these changes are in current development and will be released shortly. We also would like to feed back more information into our ERP to show the user and time the label was created for greater transparency with our CS team. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Speak to them as they are very accommodating and willing to customise for your solution if there off the shelf integration does not quite fit. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We solved an issue where all labels were printing to a single packing station. Confusion, mis packs and time were all issues. Since adopting Scurri technology we are now user/pack station based label printing which has led to a 20% increase in pack speed at all our stations. All our operators have access to the software and can perform routine corrections to labels to allow the order flow to be optimised. Review collected by and hosted on G2.com.

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Scurri Overview

What is Scurri?

Scurri is an eCommerce delivery management platform that optimises delivery to make it simple, effective and adaptable to all scenarios. Scurri is a shipping API and web application for online retail businesses. Scurri connects all stages of the eCommerce journey so you can enhance the customer experience by streamlining your delivery process. From offering a range of delivery options at checkout to determining the most effective delivery selection for each package, generating accurate labels automatically, parcel tracking, running advanced reports and access to real-time in order to improve efficiencies. Easy to implement with powerful results Our API is easy to implement so you can automate your deliveries. Our onboarding team guide you every step of the way for a smooth implementation. Customised Delivery Options at Checkout With Scurri, you can display a range of delivery options at the checkout so shoppers can choose the most convenient option for them. This is proven to increase customer satisfaction and reduce cart abandonment. Delivery label printing Create and manifest shipments with automatically generated labels. The carrier approved labels are perfectly accurate for delivery that is precise. Integrated network of Carriers Scurri’s network of approved and reliable carriers gives you ultimate flexibility so you can fulfil orders under any circumstances (Covid/Brexit) and ship to anywhere in the world. Expand into new markets and seize the opportunity of cross border trade with our global carriers. Carriers include: Amazon Shipping, An Post, Bartolini, Colissimo, Collect+, Deutsche Post, DHL, DHL Connect, DHL Germany, DHL Ecommerce, DHL Poland, DPD, DPD Local, DX, Fastway, FedEx, Global-e, Hermes, Interlink, ITD Global, Landmark, MRW, Nightline, City Sprint, P2p Trakpak, Packetport, Parcelforce, Post NL, Royal Mail, Secured Mail, Sendle, Seur, Spring Global, TNT (FedEx express), Tuffnells, Uk Mail (DHL Group), UPN, UPS, Wn Direct, Xdp, Yodel…and many more. Straightforward Shipping Rules The rules engine interface is simple, you just drag and drop. You have infinite flexibility and full control. Parcel Tracking and notifications Scurri’s live tracking data gives you the ability to display tracking information on your website and update your customers on their deliveries. You can see the status of all shipments by all carriers in a standardised format. Realtime access means customer service teams can respond immediately. Customs Documentation Scurri automatically generates approved customs documents and commercial invoices for shipments. Be Brexit-ready and prepared to ship into the EU with our seamless cross border delivery. Our multi-carrier network means Scurri customers have access to competitively priced, international shipping rates to easily expand into new international markets. Advanced Reporting Scurri’s advanced reporting suite allows you to audit and improve your delivery service. You can manage all your carrier performance and rate information in one centralised location. Use real-time data to discover insights, improve efficiencies and act quickly. Analyse your carrier costs and make savings using Rates reporting. Scurri integrates with your eCommerce platform The Scurri Shipping API is easy to integrate with your eCommerce platform or Warehouse Management System. We have direct integrations with the most popular industry platforms such as Shopify, Magento, Netsuite, Brightpearl, eBay, Peoplevox, Kooomo, Caliq. Customer Support We pride ourselves on our first-class customer support, our dedicated team of real people are always ready to respond quickly with personalised support for our customers. We have the highest industry ratings in SLA, NPS score and CSAT.

Scurri Details
Website
Discussions
Scurri Community
Languages Supported
English
Product Description

Scurri is a powerful API & Dashboard built to optimise your online ordering, shipping and delivery. It's a dynamic platform designed to be simple, effective and adaptable to your needs.

How do you position yourself against your competitors?

Scurri is an eCommerce shipping platform that powers millions of online deliveries. The fastest scaling eCommerce merchants in the UK use Scurri to deliver the best customer experience and use their delivery propositions to fuel their growth.

Scurri provides the best quality service to online retailers, we streamline their delivery operations at the best possible pricing.


Seller Details
Seller
Scurri
Company Website
Year Founded
2010
HQ Location
Wexford
Twitter
@scurri
3,479 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®

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Scurri Reviews

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Project Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The easy to use platform; the rules handing engine is incredibly easy to set up and use.

The team at Scurri are second to none, they are quick to answer and queries that we have and really treat us like valued customers. I would highly recommend Scurri to anyone thinking of using delivery management software. Review collected by and hosted on G2.com.

What do you dislike?

Nothing! Love it all!

Our warehouse team have found the interface easy to get to grips with; it's not overcomplicated to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our original label printing method was based on human input, quite frequently we would send out shipments on incorrect services that would be returned to us by the carrier - causing a delay in delivery and lower our customer service expectations.

The rules in the Scurri Platform has irradiated this issue. Scurri handles all of the decision making based on predetermined values; and its so easy to add in rules as and when required.

Our team also love being able to track al of their deliveries in one place; rather than having to log into multiple carrier websites. The Analyse feature gives us a real time breakdown of our carriers and volumes without having to run overcomplicated reports.

Its easy to bring on new carriers as and when required. The items we sell are of a medical nature and can be needed urgently by NHS Trusts and Hospitals; not getting a delivery out is not an option for us. The Scurri platform give us a failsafe and makes it easy to switch and change our carriers if there are ever disruptions to their services. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Scurri has an excellent and very modern interface, easy to use and pretty reliable. The rules system is brilliant and allows for intense customisation of shipping. We sell a large range of items, large, small, low and high prices and we use 4 different couriers... which would constitute a logistical nightmare if it wasn't for Scurri! Review collected by and hosted on G2.com.

What do you dislike?

There are a few little bugs that really need fixing to get a better success rate. EG: Phone numbers can in some cases throw an error and prevent full automation, just because the customer puts a space between their dialling code and their number. So easy to fix with some very basic coding. Needs to be done in ALL courier modules... it's a little thing but could do with being fixed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Huge amounts of time saved - no more entering courier labels manually.

Integration all automated with our SOP system Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Clean and simple interface that is easy to navigate. The breakdown/report of each carrier to get a total number of orders shipped is great for logistics and marketing purposes. Review collected by and hosted on G2.com.

What do you dislike?

No prompt if you want to manually manifest a certain carrier fully. It has been accidently clicked on a few ocassions causing a delay to labels getting printed out. An "Are you sure?" prompt would reduce the likelyhood of this problem occuring. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Easy to use features that will help your eCommerce business grow. Awesome help/advice given by the support team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Address fixes for some orders are flagged up so you can fix the issues without having to search through an endless list. The Auto manifest feature has saved some time during the end of the day too. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Scurri have helped us here with many operational challenges, their are quick and efficient responses make the operation much more valuable. Review collected by and hosted on G2.com.

What do you dislike?

To be honest, There is no dislikes from my side. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

From my experience with Scurri and it's support, it is a must have tool in regards to making any day to day operation more streamlined and efficient. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Whenever we have had a label issue it has been at our side, However Scurri are always there to help and assist.

The Benefits are with the Auto Manifesting of shipments and the automated label generation making our operation very streamlined and efficient. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Hands on account managment working together so Scurri can understand what buisness requirments they have. Detailed road map of upcoming carrier intergrations. Review collected by and hosted on G2.com.

What do you dislike?

In there infancy Scurri had few carriers Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scurri have grown greatly over the last few years and as there network of intergrated carriers have grown as has our buisness and need to have as many carrier options on hand to plug and play depending on buisness Operational needs. Review collected by and hosted on G2.com.

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Owner
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The "Scan to Print" feature is particularly useful. Review collected by and hosted on G2.com.

What do you dislike?

The rules logic is perhaps a little too simple. It still does everything it needs to do but having "OR" logic would cut down on the number of rules need. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take advantage of the excellent support during setup Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shipping services are automatically selected and labels automatically printed. This saves a lot of time and hugely cuts down on mistakes. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The platform is very simple and intuitive to use with fast integration/ set up time. Review collected by and hosted on G2.com.

What do you dislike?

When deleting errors/ other consignments, you can only delete 100 tickets at a time, there's no select all function, so this can be slow. There are other features to be added, such as creating day specific rules (to help manage the Christmas period) however we appreciate these will come with time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

As an Ops team we are now able to turn on new couriers very quickly to see who performs best without needing internal tech support to integrate with each new courier. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Like how hands on they are with setup and ongoing help with any issues/queries Review collected by and hosted on G2.com.

What do you dislike?

Not much really. A few tweaks to the rules etc but apart from that all good Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it. Worth going for it as they are very helpful and make the wole switching/setting up process a treat to work with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My own rule planning and execution has been a big plus working with Scurri. Also learning more on how the software works to benefit our company in the long run has been a hug plus. Review collected by and hosted on G2.com.

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UA
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease with which I can integrate Thriftify into all of the major Carriers through Scurri. Review collected by and hosted on G2.com.

What do you dislike?

It's not really a downside of Scurri itself, but it would defineltey help if Scurri would find a solution for Fastway wihtout the need of creating multiple accounts within Scurri. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Thriftify is an eCommerce plaftorm that helps our partners to sell their goods online. With Scurri's help we can now offer an end to end solution to our parnters including the order fulfilment step. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Saves us a lot of extra effort and pain. Review collected by and hosted on G2.com.

What do you dislike?

Difficult to do batch functionality inside Scurri for greater than 100 orders.

One or two small nuances in the API that we had to work through. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Ensure your needs in terms of carriers are covered by Scurri Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

* Multiplying the amount of carriers we can integrate with and massively increasing the speed at which we can launch a new carrier. This has been very helpful to us. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The reporting feature which provides accurate and concise information. Review collected by and hosted on G2.com.

What do you dislike?

I like all of the system which I have used, nothing to dislike. I fI have a problem the support desk are 10/10 to help you anyway. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Yes Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

How efficient the carrier services are and which ones we can change to benefit our customers. Review collected by and hosted on G2.com.

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Sales & B2B Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Tracking and user friendly platform with potential of multiple carriers. Review collected by and hosted on G2.com.

What do you dislike?

Not much - Maybe creating a shipment can take when failed import keeps occurring. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This works. You won’t regret it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Turnaround times on order printing ,picking processing & packing have increased dramatically. We realised that we can get even better. And we will. Review collected by and hosted on G2.com.

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AW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Great/prompt customer service from the whole team Review collected by and hosted on G2.com.

What do you dislike?

There are no downside to working with scurri that we can see Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great service for management of parcel delivery services Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Scurri enables us to manage all of our dispatches quickly. If there are ever any issues, the team see to them immediately Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Reduces time by managing all carriers through one system/printer. Review collected by and hosted on G2.com.

What do you dislike?

Is a little limited to UK/ IRE and EMEA regions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My team having to manually input dated to create shipping labels.

Introduction of multiple carriers to enable rate shopping and an overall reduction in shipping costs. Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of implementation coupled with the time saving from conventional manual methods. Review collected by and hosted on G2.com.

What do you dislike?

Very little to dislike, bar the Service reset if a few details are missing like order reference. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Trial as soon as possible. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Speed and reduction in manual entry errors. Review collected by and hosted on G2.com.

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UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Their quick to response to any question and their support service is excellent Review collected by and hosted on G2.com.

What do you dislike?

ve not familiar with other programs like Scurri hence cant compare or assess their short comings Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I have none Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting shipping labels and manifest shipment Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Clean UI with an intuitive approach to the way the key functions are presented. Review collected by and hosted on G2.com.

What do you dislike?

Sort and filter options within the manifest screens would be useful to make it easier to track data. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Shipping label generation. Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Integration is easy, very simple to use and does the job well. Review collected by and hosted on G2.com.

What do you dislike?

I would like some sort of cost based prioritisation. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Creation of labels for multiple carriers - rule based selection of carrier. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Scurri tech support are very friendly and quick to assist with any problems we have. Review collected by and hosted on G2.com.

What do you dislike?

When manifesting there is not an extra button to check it's the right manifest you are selecting. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Auto manifesting and labels have help streamline our daily tasks. Review collected by and hosted on G2.com.

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