--- title: ScriptRunner for Jira Reviews meta_title: 'ScriptRunner for Jira Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 26 reviews by the users' company size, role or industry to find out how ScriptRunner for Jira works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 26 scale: '5' date_modified: '2026-08-07' parent_category: name: Project, Portfolio & Program Management url: https://www.g2.com/categories/project-portfolio-program-management --- # ScriptRunner for Jira Reviews **Vendor:** Adaptavist **Category:** [Project Management Tools Software](https://www.g2.com/categories/project-management-tools) **Average Rating:** 4.4/5.0 **Total Reviews:** 26 ## About ScriptRunner for Jira Designed for Jira administrators of all technical backgrounds, ScriptRunner enables you to surpass the limitations of Jira through its unlimited and advanced automation and customisation capabilities. Harness the power of scripted automation with pre-built templates and an assisted coding experience, allowing you to swiftly fulfill advanced requirements and free yourself of repetitive manual tasks Trigger actions in response to issue creation using the Script Listeners Customise your configurations and gain control over your fields using Behaviours Keep teams synced with readily-calculated info using Scripted Fields Build bespoke workflows, enforce any criteria with validators and conditions, and more. Leverage advanced JQL functions with Enhanced Search (also a standalone app) Get comprehensive documentation, a dedicated support team, and the flexibility to easily scale as your needs grow. Try ScriptRunner for free. ## ScriptRunner for Jira Pros & Cons **What users like:** - Users appreciate the **ease of automation** in ScriptRunner, enhancing workflow efficiency and simplifying issue management. (11 reviews) - Users value the **high customizability** of ScriptRunner for Jira, enabling tailored automation and enhanced functionality. (11 reviews) - Users value the **flexibility and customization** of ScriptRunner for Jira, enhancing automation and tailored workflow solutions. (10 reviews) - Users find ScriptRunner for Jira to be extremely **easy to use** , enhancing workflow efficiency with its automation capabilities. (8 reviews) - Users value the **Jira integration** of ScriptRunner, enabling powerful customizations and workflow automations easily. (8 reviews) - Customer Support (4 reviews) - Helpful (2 reviews) - Ease of Understanding (1 reviews) - Flexibility (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users find ScriptRunner's functionality to be **complex to use** , particularly if they lack coding expertise, affecting efficiency. (3 reviews) - Users find **difficult learning** curves in ScriptRunner due to complex setup and the need for scripting knowledge. (2 reviews) - Users are frustrated by the **insufficient information** and outdated documentation, hindering their ability to utilize ScriptRunner effectively. (2 reviews) - Users find the **learning curve steep** with ScriptRunner for Jira, particularly due to its advanced scripting capabilities. (2 reviews) - Users have experienced **performance issues** with ScriptRunner, often due to extensive customizations affecting system efficiency. (2 reviews) - Slow Performance (2 reviews) - Complex Configuration (1 reviews) - Difficult Setup (1 reviews) - Expensive (1 reviews) - Limited Version Support (1 reviews) ## ScriptRunner for Jira Reviews ### 1. Honest Review about Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ScriptRunner for Jira?** ScriptRunner for Jira helps in automating and customizing my tasks easily. It helps me in saving time by automating repettitive task so that i can focus on more important work. Also, i feel it's a user-friendly tool. **What do you dislike about ScriptRunner for Jira?** It's a bit complicated to use, especially if you're not a coding expert. Sometimes, It slows down the system that makes work less effecient. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner for Jira helps in automating repetitive tasks with the help of workflows and processes within Jira. It has benefitted me in saving time, reducing errors and increaing work effeciency. ### 2. Script Runner for Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar A. | Machine Learning Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2024 **What do you like best about ScriptRunner for Jira?** I appreciate ScriptRunner for Jira for its powerful scripting capabilities, automation features, and the ability to customize and extend Jira functionalities through scripts. **What do you dislike about ScriptRunner for Jira?** I find ScriptRunner for Jira challenging to learn due to its advanced scripting capabilities. Additionally, it might require careful management to avoid potential issues with complex scripts. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner for Jira helps solve various problems by enabling users to: Automate Tasks: It allows automation of repetitive tasks, reducing manual effort and improving efficiency. Customize Workflows: Users can create custom workflows and conditions, tailoring Jira to specific project needs. Enhance Functionality: It extends Jira's functionality by adding custom scripts, providing solutions beyond the standard features. Bulk Operations: ScriptRunner facilitates bulk operations, saving time when dealing with multiple issues. ### 3. My review of scriptrunner for jira for the usecases that I worked on **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about ScriptRunner for Jira?** ScriptRunner for Jira improves the flexibility and usefulness of the platform with several benefits. With its help, users can reduce manual labor and increase efficiency by automating complex operations, customizing fields, and creating dynamic forms. With its large pre-built script library and intuitive UI, ScriptRunner enables customers to customize Jira to meet unique business requirements. **What do you dislike about ScriptRunner for Jira?** Although ScriptRunner for Jira provides extensive customization, some users might find learning the scripting language, Groovy, difficult. Over-reliance on intricate scripting may cause maintenance problems, particularly for non-programmers. Extensive customisation might also affect system performance and raise the possibility of mistakes. Regular Jira changes could necessitate modifying the script, which could lead to compatibility problems. It's important for users to carefully weigh simplicity versus customisation in order to prevent any potential ScriptRunner downsides. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner for Jira simplifies workflows, offers sophisticated customization, and automates repetitive operations to handle major issues. This automation lessens the possibility of human error, increases efficiency, and decreases manual labor. Groovy's ability to write custom scripts gives us the flexibility to modify Jira to meet our unique business requirements. The vast script library of the plugin expedites development and fosters teamwork through its smooth interface with other platforms. All things considered, ScriptRunner enhances our Jira experience by fixing problems with manual procedures, inefficient workflows, and system flexibility, which eventually results in increased output and better project management. ### 4. ScriptRunner for Jira **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about ScriptRunner for Jira?** It allows users to create custom workflows, automate repetitive tasks, and enhance Jira's capabilities beyond its out-of-the-box functionalities. **What do you dislike about ScriptRunner for Jira?** ScriptRunner can be complex to set up and use, especially for users without scripting experience. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** ScriptRunner allows to automate repetitive tasks and workflows within Jira. It help ensure security and compliance within Jira environments. ### 5. Great work in less time **Rating:** 3.5/5.0 stars **Reviewed by:** Suraj B. | Senior Process Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2024 **What do you like best about ScriptRunner for Jira?** Scriptrunner is easy to use, good customer support with multiple features. **What do you dislike about ScriptRunner for Jira?** No any specific dislike for scriprunner for jira **What problems is ScriptRunner for Jira solving and how is that benefiting you?** create scripted custom fields that allow you to include calculations in a field. For example you can use a custom field to display the date and time the issue had its status changed ### 6. Scriptrunner is really easy to understand and automate various tasks and workflows **Rating:** 4.0/5.0 stars **Reviewed by:** Paras B. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about ScriptRunner for Jira?** Scriptrunner for jira is very flexible and easily customizable. It has great automation capabilities where users can easily automate their daily tasks and workflows. **What do you dislike about ScriptRunner for Jira?** It is quite tough to maintain and has hige dependency on scripting. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** It solves the very relevant problem of automation. ### 7. One of the best automation tool for Jira!!! **Rating:** 4.0/5.0 stars **Reviewed by:** Sugam M. | Member of Technical Staff, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about ScriptRunner for Jira?** The ease of use and high customisability is the best part. **What do you dislike about ScriptRunner for Jira?** Sometime faced performance issue, which were mostly resolved by optimised queries. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Automation with Jira, saving a lot of developer time. ### 8. They are very useful in terms of customisation.We can use our own custom variable as per requirement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about ScriptRunner for Jira?** The best part is it can help you to extend some functionality as per your need. **What do you dislike about ScriptRunner for Jira?** Not much to dislike but yeah the documentation regarding this topic is kind of outdated. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** We can have a workflow condition to extend our existing functionalities. It saves time, energy as well as it is easy to use once adapted correctly. ### 9. ScriptRunner for Jira **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2024 **What do you like best about ScriptRunner for Jira?** Easy to use for carrying out daily activities **What do you dislike about ScriptRunner for Jira?** Need better customer care support for the users **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Help with the automation ### 10. Script runner **Rating:** 4.0/5.0 stars **Reviewed by:** Venkatesh K. | Sr software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2022 **What do you like best about ScriptRunner for Jira?** Behaviours and listeners and built-in scripts **What do you dislike about ScriptRunner for Jira?** All are good , at this moment nothing is there. **Recommendations to others considering ScriptRunner for Jira:** Good add-on **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Scripted fields, and benifits of including scripts in the post functions ### 11. Experience of few 7 months **Rating:** 4.0/5.0 stars **Reviewed by:** Bashar H. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2019 **What do you like best about ScriptRunner for Jira?** I like the way it s designed and possibility to test it on specific tickets without affecting the live ticket **What do you dislike about ScriptRunner for Jira?** Language is little bit harder and need time to learn it, the predefined scripts don't cover all scenarios **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Complicated scenarios like autocreate linked issues based on change action on custom fields ### 12. Extremely helpful in streamlining our reporting process **Rating:** 4.0/5.0 stars **Reviewed by:** Nahid K. | Quality Assurance Lead, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2019 **What do you like best about ScriptRunner for Jira?** We use ScriptRunner to run a variety of reporting that helps us better understand how our Sprints are going across multiple teams. **What do you dislike about ScriptRunner for Jira?** Ramping up and getting used to it can lead to a lot of spam. **What problems is ScriptRunner for Jira solving and how is that benefiting you?** Reporting! ## ScriptRunner for Jira Discussions - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-2deeb0bf-851d-4091-a262-ece863233990) - 2 comments - [Is ScriptRunner for Jira free?](https://www.g2.com/discussions/scriptrunner-for-jira-is-scriptrunner-for-jira-free-811244a9-e223-482d-bb60-c88d6e67313f) - 1 comment - [View ScriptRunner for Jira pricing details and edition comparison](https://www.g2.com/products/scriptrunner-for-jira/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+22%3A19%3A25+-0500&secure%5Bsession_id%5D=5a2e25c8-bc4d-4222-a658-536944994f32&secure%5Btoken%5D=a810192eb53d605e00915655af2961b4ffe9680d28111ed895dd83659156a848&format=llm_user) ## ScriptRunner for Jira Features **Additional Functionality** - Deadline Management - Generative AI - Activity Dashboard - Project Planning - Capacity Management - Project Scheduling - Alerts/Notifications - Progress Tracking - Bar Chart - Project Tracking - API - Third-Party Integrations - Commenting/Notes - File Management - Customizable Templates - Document Storage - Customizable Fields - Dependency Tracking - Calendar Management - To-Do List - Drag & Drop - Task Scheduling - Milestone Tracking - Color Codes/Icons - Workflow Management - Assignment Management - Prioritization - Search/Filter - Reporting & Statistics - AI Copilot - Task Management - Project Workflow - Templates - Planning Tools - Timeline Management - Collaboration Tools - Real-Time Notifications - Status Tracking - Project Time Tracking - Task Progress Tracking - Multiple Projects - Access Controls/Permissions - Activity Tracking - @mentions - Resource Management **Administration** - Change Management - Asset Management - Reports & Analytics - IT Asset Management - Knowledge Management - Project Management - Service Level Agreement (SLA) Management - Task Management - Service Request Management - Release Management - Configuration Management - Ticket Management - Workflow Management - Problem Management - Incident Management - Contract/License Management - Support Ticket Management - Knowledge Base Management - Capacity Management - Availability Management - Inventory Management **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Service Desk** - Help Desk - Incident Reports - Process Workflow - Customizable Reports **Management** - Updates - Audit Trail - Integration **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation - Real-Time Reporting **Generative AI** - AI Text Generation - Generative AI **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Resource Allocation & Planning - Multi-Language **Additional Functionality** - Prioritization - Service History - Client Portal - Customizable Forms - AI Copilot - API - Service Catalog - Real-Time Notifications - SSL Security - Activity Dashboard - Real-Time Monitoring - Generative AI - Surveys & Feedback - Drag & Drop - Self Service Portal - Alerts/Notifications - Automated Responses - Customizable Branding - Customizable Templates - Support Ticket Tracking - Automated Routing - Macros/Templated Responses - Collaboration Tools - Multi-Channel Communication - Reporting & Statistics - Customizable Fields - Activity Tracking - Search - Alerts/Escalation - Access Controls/Permissions - Dashboard Creation - Remote Access & Monitoring - Asset Tracking - Chat/Messaging - Approval Process Control - Audit Trail ## Top ScriptRunner for Jira Alternatives - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (13,007 reviews) - [Gmelius](https://www.g2.com/products/gmelius/reviews) - 4.4/5.0 (756 reviews) - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,506 reviews)