--- title: Scribe Reviews meta_title: 'Scribe Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 920 reviews by the users' company size, role or industry to find out how Scribe works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 920 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Scribe Reviews **Vendor:** Scribe **Category:** [Screen and Video Capture Software](https://www.g2.com/categories/screen-and-video-capture) **Average Rating:** 4.8/5.0 **Total Reviews:** 920 ## About Scribe Every organization runs on workflows. But in the past, the only way to understand how work got done was to interview people or manually document each process. Doing that at scale was impossible, leaving institutional knowledge trapped in people's heads. Scribe's Workflow AI platform makes that possible. As people do their jobs, Scribe automatically captures every workflow and builds a living record of how your organization actually works. Scribe Optimize analyzes these workflows and helps leaders identify inefficiencies, the right AI investments, and a faster path to transformation. Scribe Capture instantly documents any workflow as a step-by-step guide, so your teams and AI agents always do it right. Loved by 90,000 enterprise customers, including Okta, Datadog, and New York Life, Scribe is trusted by 94% of the Fortune 500: ✅ 35 hours saved per person per month ✅ 98% of customers report fewer errors ✅ 71% better agent performance SOC 2 Type II, HIPAA, FERPA, and GDPR compliant. Learn more at scribe.com ## Scribe Pros & Cons **What users like:** - Users love the **ease of use** of Scribe, making it a seamless tool for creating clear instruction guides. (358 reviews) - Users value the **time-saving capabilities** of Scribe, enabling quick creation of instructional content without manual effort. (179 reviews) - Users love the **easy editing** features of Scribe, enabling fast creation and modification of instructional materials. (175 reviews) - Users love how Scribe saves them **significant time** in creating guides and managing processes efficiently. (158 reviews) - Users benefit from Scribe's **easy creation** features, enabling efficient training material development without any technical hurdles. (156 reviews) - Users value the **easy sharing** capabilities of Scribe, enhancing productivity with intuitive, detailed tutorials for team collaboration. (141 reviews) - Users love Scribe's **easy-to-use process capturing** , facilitating efficient how-to tutorials with editable screenshots and instructions. (126 reviews) - Setup Ease (123 reviews) - Guides (109 reviews) - Efficiency Improvement (100 reviews) **What users dislike:** - Users find **editing difficult** at times, needing to navigate through issues with text not appearing correctly. (69 reviews) - Users find **caption limitations** frustrating as Scribe fails to capture extensions and lacks markup tools for screenshots. (43 reviews) - Users find Scribe's **limited features** hinder flexibility, customization, and accurate video exports requiring a paid account. (38 reviews) - Users find Scribe's **difficult navigation** and clunky voice-to-text features hinder effective and intuitive documentation. (27 reviews) - Users express frustration over **limited customization options** in Scribe, wishing for more personalized features and capabilities. (27 reviews) - Confusion (26 reviews) - Users experience **slow performance** with Scribe, including laggy loading times and occasional crashes in Chrome. (26 reviews) - Users find **confusing procedures** in Scribe due to the need for switching between app and web versions. (25 reviews) - Deletion Difficulty (23 reviews) - Learning Difficulty (23 reviews) ## Scribe Reviews ### 1. Fast, Easy, and Flexible to Customize **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Scribe?** It is fast and easy and very flexible to adjust things you don't like. It also doesn't have an intrusive AI that invents things. **What do you dislike about Scribe?** I think sometimes the titles and guesses for steps are way off, and I can rarely use the piece about "step consolidation" **What problems is Scribe solving and how is that benefiting you?** We have a new system and are using Scribe to provide trainings and walkthroughs ### 2. Great for Creating Instruction Guides, but Image Editing Needs Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa K. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2025 **What do you like best about Scribe?** I have created hundreds of instruction sheets, with images, to explain how to do important tasks. That Scribe does my screenshots for me, and allows easy editing of the instructions for each step, is such a win. A picture is worth 1000 words, right? I've loaded my Scribes on my internal support website, and created help ticket templates with the links embedded, saving time and making the answers easy for our users to follow. **What do you dislike about Scribe?** I find the image editing tool to be cumbersome. When I need to highlight various areas of the screen, or include text boxes, or arrows, or highlights, I find myself using my old tool and creating a instruction documents instead. I would love it if the strengths of something like PicPick were embedded in the image editor. The biggest con in our environment is that it is difficult to mask student PII which is inherently in many screen captures. **What problems is Scribe solving and how is that benefiting you?** We get repetitive help tickets for simple tasks. Existing help sheets don't meet every need, as they can be more text heavy. Scribes are graphics heavy, but allow editing of instructions and are a great blend. ### 3. Easy Guide Creation with Some Screenshot Quirks **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2025 **What do you like best about Scribe?** It's super easy to create guides that I can share with our customers. Our customers aren't often the most tech savvy people, and it can be so helpful to give them focused screenshots to look at. **What do you dislike about Scribe?** There are some lightweight UX quirks that I don't like: Sometimes the screenshots are too zoomed in. Sometimes it records too many of the same click, and i have to delete many of them. I wish I could easily integrate the docs into other platforms (e.g. intercom). Also, I pay for a lot of other tools, and I don't think we can afford another subscription just for this. I wish there were some other payment plans we could consider. **What problems is Scribe solving and how is that benefiting you?** Scribe's interactive guides are super helpful for handholding our less tech savvy customers. It's way more helpful than a video they have to keep pausing when I want to coach them through a multi step process. ### 4. Intuitive, Easy SOP Capture and Editing That’s Quick to Learn **Rating:** 5.0/5.0 stars **Reviewed by:** Toni K. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Scribe?** It’s easy to use for both capturing the steps in an SOP and editing them afterward. The interface feels intuitive, and it’s quick to learn. **What do you dislike about Scribe?** The video feature is not very robust but it gets the job done **What problems is Scribe solving and how is that benefiting you?** Scribe is helping us document our procedures; we have several employees close to retirement and this is greatly helping us get prepared for their departure ### 5. Automated Screenshots on Every Click Make Documentation Effortless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Scribe?** I enjoy the automated screenshots each time a click is made. I also appreciate the ability to be able to go back and refine at any time. This means when a process changes, particularly a software based one that we have no control over, we can simply update the scribe with the impacted steps. I also like that you can copy steps and move to other scribes. This saves time for redundant steps across many scribes. **What do you dislike about Scribe?** It would be great to be able to pause a scribe and come back. Currently, if my capture is interrupted by another task I am left with the option to either stop and start over later or continue and have to delete several irrelevant "steps" later. **What problems is Scribe solving and how is that benefiting you?** it makes it easier and more efficient to capture and share instructions. ### 6. Effortlessly Create Manuals with Scribe **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Scribe?** I use Scribe for creating 'how-to manuals' for the church I work for. It allows you to create an online manual with ease, and it is far better than trying to take screenshots and add text to a Word document. I find it easy to use once I am accustomed to it. I also like the ability to pair Scribe with a microphone, which lets me talk while creating a manual and then edit my voice comments later. **What do you dislike about Scribe?** Nothing, so far. I've only used it for about two weeks. **What problems is Scribe solving and how is that benefiting you?** Scribe simplifies creating manuals by eliminating the need for constant screenshots and text entries into Word, making the process easier. ### 7. Easy-to-Follow Tutorials, Great Aesthetics, and Smooth Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about Scribe?** My favorite aspect of scribe is how easy it is to follow along the tutorial. I also appreciate the aesthetics and have not come across any performance issues thus far. Many options for the steps as well **What do you dislike about Scribe?** I have not come across any downsides. Possibly receiving more emails than I'd like to. **What problems is Scribe solving and how is that benefiting you?** Scribe is helping my team with our OOO periods. ### 8. Easy to Use, Simple to Update, and Convenient to Share **Rating:** 4.5/5.0 stars **Reviewed by:** Robert D. | Level III, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Scribe?** It’s easy to use, simple to update, and convenient to share. **What do you dislike about Scribe?** Cannot create a template, so each document has a cover page. (though maybe I am missing that option and am just blind) **What problems is Scribe solving and how is that benefiting you?** Saving a lot of time creating how to and instructional documents for clients and entry level employees ### 9. Organized and Visual, Needs Better Step Capture **Rating:** 4.0/5.0 stars **Reviewed by:** Dylan T. **Reviewed Date:** January 08, 2026 **What do you like best about Scribe?** I like being able to use the option to add images and annotate them, as well as uploading short GIF videos of the steps we use. I also appreciate how easily we can organize it and add tips and tricks to the articles. It's just very organized. **What do you dislike about Scribe?** When I'm using Scribe to capture the desktop, it captures way too many steps. Every click, it's capturing even if I'm just trying to move an image over. So I wish it would better understand that I'm just trying to move an image over to show on the screen or maximizing to make the image a little bit larger instead of capturing it as an actual step. **What problems is Scribe solving and how is that benefiting you?** I use Scribe to create guides for our team to assist end users efficiently, preventing knowledge from being confined to the IT team and enabling easy knowledge sharing. ### 10. Easy to Understand and Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Scribe?** What I like best about Scribe is how it simplifies complex processes into clear, step-by-step guidance. It saves time, reduces errors, and makes knowledge easily shareable across teams, which enhances productivity and ensures consistency **What do you dislike about Scribe?** “One aspect that could be improved is the flexibility of customization. While Scribe is excellent at creating clear guides, having more options to tailor the format or workflow to specific team needs would make it even more versatile **What problems is Scribe solving and how is that benefiting you?** Scribe solves the problem of creating step-by-step tutorials quickly and accurately. This saves time, reduces errors, and makes onboarding or training new team members much easier. It ensures everyone can follow processes consistently, improving overall efficiency ### 11. Love That It Can Narrate a Video for You **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica H. | Payroll Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 10, 2026 **What do you like best about Scribe?** That it can also narrate a video for you **What do you dislike about Scribe?** I have not found anything I dislike with Scribe. **What problems is Scribe solving and how is that benefiting you?** It is making it easier to train employees on new tasks ### 12. One-Click Capture That Instantly Turns Tasks Into Tutorials **Rating:** 5.0/5.0 stars **Reviewed by:** Dondi J. | Compliance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Scribe?** I love how I can start a capture with the click of a button, do my task, and then end the capture and have a whole tutorial created for the task I just finished **What do you dislike about Scribe?** I haven't encountered anything worth mentioning as something I dislike. The overall website/app/concept is magnificent **What problems is Scribe solving and how is that benefiting you?** My company has tremendously benefitted from Scribe by being able to create training documents for literally anything we want, in every category of the company's daily work scope, from employee creation to payroll entry to AR and AP to fleet management, safety procedures, and business tax compliance. 15/10 would definitely recommend! ### 13. Simplifies Documentation with Minor Navigation Tweaks Needed **Rating:** 4.5/5.0 stars **Reviewed by:** Juan L. | Director of Quality, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Scribe?** I like Scribe's simplicity of use and ease of editing. It was easy to initiate, which I found really convenient. Creating work instructions and guides for our team has become much easier. **What do you dislike about Scribe?** Some of the navigation is not intuitive, however, help guides were beneficial. How to initiate a scribe and how to store is not clear. The help access, which could assist in these tasks, is located all the way at the bottom of the access list on the left, making it less convenient to find. **What problems is Scribe solving and how is that benefiting you?** Scribe captures process steps to create work instructions, solving inefficiencies in documentation and lack of standard appearance. ### 14. Essential Tool for Creating SOPs with Visual Clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Kasey H. | Accounts Payable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Scribe?** I really love the screenshots. I can select all 3 windows to capture. I also like that I can fully edit the captures. The screenshots allow a new user to see exactly what their screen should look like when performing tasks in the ERP. **What do you dislike about Scribe?** The limited number of screenshots. Some of our processes require tons of clicks and we can reach the maximum screenshots quickly. **What problems is Scribe solving and how is that benefiting you?** I find Scribe makes developing procedure manuals much easier with its screenshots feature, allowing new users to see exactly what their screen should look like during tasks. ### 15. Straightforward Screen Flow Capture with Neat, Useful Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Scribe?** The platform is straightforward and does a good job capturing your screen flow. It also includes some neat features that you can take advantage of, which makes it even more useful overall. **What do you dislike about Scribe?** I’ve noticed that when I use Scribe to capture my desktop, it sometimes records too many steps. It seems to capture everything, even actions as simple as scrolling down a page. I wish it could better distinguish between the steps that are actually needed for the process and secondary on-screen actions that don’t really need to be included. **What problems is Scribe solving and how is that benefiting you?** It’s helping us build a document library to house our internal SOPs, and I love the fact that when you attach a link, it can always point to the latest updated version. ### 16. Scribe Saves Us Hours with Effortless Instruction Creation and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Scribe?** We needed an efficient method to go from a thought process to an easy to follow set of instructions without spending hours editing. We also needed to be able to produce the output in multiple formats without a massive duplication of effort each time. We didn't have a lot of time so the solution needed to have a very short learning curve and be able to integrate easily with the existing knowledge sharing architecture. Scribe checked all the boxes for us and more! We were able to try it out for free and max out what we could accomplish then make an easy case to the powers that be for upgrading to the paid version. From the beginning we used it daily for both internal and external customers. It was so easy to implement that one demo is all it took to get other departments using it. I reached out to their customer service a few times and the responses were always quick. We have saved so much time since we started using Scribe. **What do you dislike about Scribe?** We've had a few cases where a scribe that was open for editing crashed/stuck/reset and changes were lost. This doesn't happen often though.Moving Scribes from one folder to another sometimes results in the Scribe not being found in either folder. Thankfully in these cases we were able to find them by searching then moving them again. The Scribe platform is still growing and developing and this means that certain features you think should exist haven't been developed yet, for example exporting pages to a PDF. I also wish Scribe and a more secure "view only" only mode without needing to add more team members. **What problems is Scribe solving and how is that benefiting you?** Scribe has allowed us to quickly and easy document processes and share the information in easily digestible formats. ### 17. Effortless Guide Creation with Scribe **Rating:** 4.5/5.0 stars **Reviewed by:** Connor R. | Hardware Service Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Scribe?** I find Scribe very easy to use and simple yet effective. I like how all the functions are great, easy to learn and teach, and they're also easy to share with people. **What do you dislike about Scribe?** I would like to be able to click through different windows easier and it track, other than that I haven't ran into many issues. **What problems is Scribe solving and how is that benefiting you?** Scribe makes creating guides easier by ensuring they're simple enough for anyone to follow. It's easy to use, teach, and share, effectively simplifying what used to be longwinded processes. ### 18. Revolutionized Our Training Process with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Jenni T. **Reviewed Date:** December 16, 2025 **What do you like best about Scribe?** I love how easy Scribe is to use, it's very straightforward. I can share it with anyone via a link, which is very convenient. The ROI is easy and clear to see, and having my time back makes a huge impact. Scribe has significantly reduced the time spent on slow explanations and how-to steps. The ability to capture the screen, provide details on where to click, and the AI aspect are amazing. The initial setup was smooth and quick. I rate it a 10 out of 10, or even higher if I could, because it is an extremely smart investment for me and my team. **What do you dislike about Scribe?** Not much to dislike about this system but I would suggest downloading the program to your computer verses the web extension which sometimes can be "clunky". **What problems is Scribe solving and how is that benefiting you?** I use Scribe to efficiently capture and share detailed process steps, saving time and reducing explanations. It's straightforward, easy to share via link, and the AI feature is amazing for clarity. The ROI on time back to my day is significant. ### 19. Effortless Team Communication for Remote Workers **Rating:** 5.0/5.0 stars **Reviewed by:** Matt E. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Scribe?** I really like the ease of use with Scribe, you just log in and it works seamlessly. The screen recording feature is particularly helpful as it automatically highlights the clicks I make along the way. The setup was super easy, with not much of a learning curve at all. **What do you dislike about Scribe?** I wish that I could use my own voice over the screen recording as opposed to the AI voice. **What problems is Scribe solving and how is that benefiting you?** I use Scribe for easy communication with remote teams, simplifying updates and coordination. ### 20. Voice Recording + Screenshots Make SOP Creation Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2026 **What do you like best about Scribe?** The combination of voice recording and screenshots makes this an excellent tool for creating SOPs. **What do you dislike about Scribe?** Would love if I coudl imput our internal SOP format for it to fill in **What problems is Scribe solving and how is that benefiting you?** I am transferring roles and needed to create many SOP's for my entire current role in a short amount of time. With scribe I can use my training sessions and do both tasks at once ### 21. Captures Steps as You Work—A Big Training Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Rickey G. | Lead Reentry Case Manager, Level III, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Scribe?** I can capture steps while I work, which saves training time. **What do you dislike about Scribe?** One challenge with Scribe is that, while it captures the steps, it is not very intuitive, and it would be helpful to have an interactive capture mode to resolve double captures and unclear connections between steps. **What problems is Scribe solving and how is that benefiting you?** Scribe solves the problem of spending extra time manually documenting and explaining processes by automatically capturing each step as I work, which significantly reduces the time and effort needed to create training materials and onboard others. ### 22. Essential Tool for Streamlining New Hire Training **Rating:** 5.0/5.0 stars **Reviewed by:** Trina K B. | Recruitment Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Scribe?** Scribe has been incredibly useful during the training of our five new hires. We documented about 10 of our workflow processes so far and have seen wonderful success with utilizing this platform! **What do you dislike about Scribe?** sometimes the description titles on each step are quite vague, but I love the editing feature so i can add in my own description that is more detailed **What problems is Scribe solving and how is that benefiting you?** We are hiring 5 new teammates and also transitioning job duties from one internal employee to another. This is an awesome platform that allows our employees to document how they do their work as they explain it to another coworker, then the training session is documented and sharable! ### 23. Effortless Training Material Creation with Scribe **Rating:** 5.0/5.0 stars **Reviewed by:** Lizette C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Scribe?** I like how Scribe helps me easily make training material for new hiring, which is a big plus for me. The initial setup was super simple, making it hassle-free to get started. **What do you dislike about Scribe?** Having more of a selection for the voice narrating. **What problems is Scribe solving and how is that benefiting you?** I use Scribe for taking screenshots for a hub and making training material for new hires easily. ### 24. Ease at Creating SOPs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about Scribe?** I like the ease of recording; the screenshots at every mouse click are extremely helpful. **What do you dislike about Scribe?** There's still a good amount of work that needs to be put in after recording. The screenshots need to be adjusted, and the wording needs to be updated. It's definitely faster than how I used to do it, but it's not as quick as I would like. **What problems is Scribe solving and how is that benefiting you?** There are a lot of processes that have lived in the heads of 1-2 people for a long time. It can be hard to have them sit down and write a step-by-step guide, but getting them to have Scribe record their work makes all of our lives easier. ### 25. Scribe ups the customer service game **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah A. | Member Services Specialist & Editor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2025 **What do you like best about Scribe?** Scribe has really helped with showing our members and users how to do things from registering to events to locating invoices in their online profile. It also saves time as once I've created a Scribe, I can keep using it for others with the same question. We've started using Scribe to create guides for our own internal processes as well which will come in handy as we onboard new staff. There's ample ways to share the Scribe once I've created it and can decide what works best in that moment. **What do you dislike about Scribe?** Sometimes I have to delete multiple steps but I don't mind too much as it gives me options for what images work best for the instructions or guide I'm creating. **What problems is Scribe solving and how is that benefiting you?** It's helping both with creating internal guides that will be helpful for showing colleagues or new hires, especially for things that are done only a few times a year. It's also helpful with solving issues of customer service. Rather than sending a cumbersome email with screenshots or trying to schedule a Zoom call, we can create Scribes for frequent questions and have them either on a dedicated webpage for our users or have it ready in a draft template email to send when we receive those specific questions. ### 26. A Game-Changer for Creating Step-by-Step Training Guides **Rating:** 5.0/5.0 stars **Reviewed by:** Almarie C. | Digital Virtual Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Scribe?** Scribe has been an invaluable tool in my work as part of a training team. I use it to create clear, easy-to-follow step-by-step processes for trainees, covering everything from using Canva to handling different integrations and navigating various courses. What I love most is how quickly Scribe captures my workflow and automatically turns it into a polished guide, complete with screenshots and text. This saves hours of manual documentation and ensures consistency across all training materials. It also helps new team members learn faster and with more confidence since the guides are simple and visually clear. What I Like: Extremely fast to create guides Automatic screenshots with clear instructions Easy to edit and share with trainees Great for onboarding and repeatable processes **What do you dislike about Scribe?** You need to pause recording to avoid capturing too many unnecessary images Once you finish a guide and edit it, you can’t capture additional images anymore—you need to restart the process **What problems is Scribe solving and how is that benefiting you?** Scribe solves the problem of time-consuming documentation. It automatically turns my workflow into clear, step-by-step guides with screenshots, which saves hours of work and makes training faster and easier for new team members. ### 27. Easy Tutorial Creation and Editing **Rating:** 4.0/5.0 stars **Reviewed by:** Scott R. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2026 **What do you like best about Scribe?** I like how easy it is to create and edit tutorials. **What do you dislike about Scribe?** Sometimes I wish I could capture something without clicking, and I want to add multiple circles/boxes to highlight things like multiple fields to look at. **What problems is Scribe solving and how is that benefiting you?** I am in the middle of a massive project to create SOPs, and Scribe is helping with filling it with walkthroughs. Additionally, I can make tutorials for my team's training. ### 28. Automated Screen Capture Makes Workflow Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Subhojit C. | Data Analyst Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Scribe?** The automated screen capture reduces the manual efforts to take a snapshot and arrange them on slides. I just have to focus on editing the text caption for each slide which is easy enough. **What do you dislike about Scribe?** I have created 4 Scribes till now and did not find any anomaly. **What problems is Scribe solving and how is that benefiting you?** This is much easier than the manual process I used to follow when sharing content with my colleagues and friends. The steps are recorded sequentially in real time, which makes the process more efficient. Previously, if I missed a step, I had to repeat the earlier steps just to get back to the screen where I made the mistake. Overall, I find this really convenient. ### 29. Revolutionized Our Training Documentation Process **Rating:** 5.0/5.0 stars **Reviewed by:** April A. B. | Online Writing Faculty & Curriculum Development **Reviewed Date:** December 05, 2025 **What do you like best about Scribe?** Scribe has become an essential tool in my work as an online department head and faculty trainer. It completely transformed how quickly and clearly I can document workflows. Instead of taking a dozen screenshots or scheduling a video call, I can capture a process once, edit as time goes on or if small items change, and instantly have access to a clear, organized guide. I appreciate how easy it is to edit steps, add notes, and keep guides updated as systems change. My instructors tell me that Scribes make even complicated tasks feel manageable. It saves me hours every month and has improved the consistency and accuracy of our training materials. I like being able to organize Scribes into folders to stay organized and to keep like-processes all together in one area. Sharing entire contents of one folder filled with Scribes instead of having to share them individually saves time and helps me train faculty on organized processes that relate to each other. I also found the initial setup to be super easy. **What do you dislike about Scribe?** I would love free access to your subscription memberships. As an educator who is always underpaid and overworked, having a special educator membership that provides more expansive access to user tools and features is always a bonus for me! **What problems is Scribe solving and how is that benefiting you?** Scribe transforms my workflow documentation, saving me hours by simplifying the process of creating step-by-step guides. It enhances consistency and accuracy in training materials, and allows easy editing and organization, making complex tasks feel manageable for instructors. ### 30. Loving using Scribe! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer F. | Lead Analyst/Internet Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Scribe?** We’ve been using Scribe almost daily for our day-to-day processes and training, and it has quickly become an invaluable tool for our team. What I appreciate most is how simple it is to capture step-by-step guides—something that used to take hours now takes just minutes. For training new team members, Scribe makes the onboarding process so much smoother. Instead of manually writing out instructions or recording long videos, we can generate clear, visual documentation instantly. The guides are easy to follow, customizable, and can be shared across departments, which helps ensure consistency in how tasks are done. From a process standpoint, it’s been a game-changer in reducing repetitive questions and saving time. Our staff now has a self-serve resource they can reference at any time, which not only improves efficiency but also helps us maintain accuracy in our workflows. Overall, Scribe has made documenting, standardizing, and training on processes easier than ever. I’d recommend it to any organization looking to streamline operations and empower their team with accessible, easy-to-follow training materials. **What do you dislike about Scribe?** I havent ran into any issues with scribe **What problems is Scribe solving and how is that benefiting you?** One of the biggest challenges we faced before using Scribe was documenting and standardizing processes. Creating training materials was time-consuming, often inconsistent, and hard to keep up to date as things changed. Scribe solves this by automatically generating clear, step-by-step guides just by walking through a process once. It eliminates the guesswork for new employees, reduces repetitive questions, and ensures our entire team has access to accurate, consistent instructions at any time. ### 31. Effortless SOP Creation and Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Ryanne S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about Scribe?** I love how easy it is to create, share, and use Scribe. I appreciate the Document feature and the 'scroll' scribes, which allow us to include photos for more detailed instructions. It's incredibly helpful as it makes it easy for users to go back and see step-by-step instructions for all processes used in the office. The initial setup was very easy, and it works great for what we use it for. **What do you dislike about Scribe?** Love everything **What problems is Scribe solving and how is that benefiting you?** Scribe makes it easy to create, share, and use SOPs with step-by-step instructions, utilizing photos for detailed guidance. The Document feature with 'scroll' scribes is particularly useful, making the process very easy. ### 32. Effortless Tool with Superior Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Petronella B. **Reviewed Date:** January 15, 2026 **What do you like best about Scribe?** I find Scribe easy to use and it fulfills all my needs at this stage. The ability to copy and paste from one Scribe to the next, especially when I have the same functionality or steps for users to follow across multiple applications, is very valuable. It's a great tool and our clients love it too. Switching from online wikis to Scribe was a good decision because it's so much easier to use and offers more functionality. The initial setup was very easy and the process was self-explanatory. **What do you dislike about Scribe?** Nothing, it is a great tool especially for giving users insight into a webapp. **What problems is Scribe solving and how is that benefiting you?** Scribe reduces the need for extensive manuals by allowing users to focus on one area at a time, making web app navigation easier and simplifying task completion. ### 33. Easy and quick way to make detailed Procedure documents and videos **Rating:** 5.0/5.0 stars **Reviewed by:** Joyce C. | Pricing and Data Systems Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Scribe?** Scribe allowed me to create a large amount of procedure documents in a short time just by performing the actually tasks. As I went about a project the documents were created. And editing is easy. We use have used it to create SOPs for our entire department. This had been a future project for years but we never started it because of time needed for completion. Scribe allowed us to do it with minimal extra time needed. **What do you dislike about Scribe?** No major downside. The only thing is more a user issue not a program issue. It is to remember to pause a scribe if you are doing something else in between making the document. It is easy to forget to press pause and then you must delete all those excess slides. Also wish the PDF documents split a little better. I feel like the page breaks are not the best and I haven't found a way to easily shift them. Finally I wish you could drop in jpegs within your steps. **What problems is Scribe solving and how is that benefiting you?** Scribe is making it easier to get these how to documents created in just normal daily tasks and positions us better and more prepared for turnover and new hire trainings. ### 34. Effortless Documentation with Scribe **Rating:** 5.0/5.0 stars **Reviewed by:** Liz J. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Scribe?** I love that Scribe makes a really clean and neat PDF that's incredibly easy to share. The ability to have links, download, and make edits after capturing the steps is really, really helpful. Being able to edit information that may not need to be shared outside of our organization is a huge plus for me. **What do you dislike about Scribe?** Sometimes it captures steps that aren't actually necessary and so you do have to go through and clean up the process. But, honestly, that's not that big of a hindrance. **What problems is Scribe solving and how is that benefiting you?** Scribe saves me time by speeding up process documentation, eliminating manual screenshots, and allowing easy editing. It generates clean PDFs that are easy to share, which helps when sharing processes both within and outside our organization. ### 35. Effortless How-To Guides with Scribe **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy S. **Reviewed Date:** December 01, 2025 **What do you like best about Scribe?** I am genuinely appreciative of Scribe’s user-friendly and straightforward interface, which makes creating 'how to' scribes a seamless and efficient process. I use Scribe constantly in my role as technology director because it allows me to communicate instructions easily and clearly to others, leading to better understanding and fewer misunderstandings. The time efficiency it provides is remarkable, enabling me to complete tasks quickly without hassle. I love that the initial setup was incredibly easy, freeing me from tech-related frustrations. Additionally, Scribe’s recent addition of voice capability has enhanced its functionality further, addressing what was seemingly the last area for improvement. Overall, I am so satisfied with Scribe that I would rate my likelihood of recommending it a perfect 10 out of 10. **What do you dislike about Scribe?** Nothing yet **What problems is Scribe solving and how is that benefiting you?** I find Scribe incredibly easy and fast for creating "how to" guides, enhancing clarity and ease of use for recipients. It replaced our old method of using screenshots and dialogue, considerably saving time. ### 36. Scribe Makes Documentation Easy with Simple, Helpful Guides **Rating:** 5.0/5.0 stars **Reviewed by:** Sydney L. | Operations Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Scribe?** I love how easy it is to use, and even more than that, how simple it is to follow the guides. **What do you dislike about Scribe?** Honestly, I don’t have anything I dislike about Scribe or any of its functions. **What problems is Scribe solving and how is that benefiting you?** Scribe is helping streamline SOPs throughout my clinic, both operationally and clinically. It’s a great resource to use as a reference whenever I’m unsure about a process. ### 37. Auto-Created Training Guides That Save Time, but Limited Branding Control **Rating:** 3.5/5.0 stars **Reviewed by:** Holly B. | Senior Solutions Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Scribe?** It can automatically create training guides for customers after system demos, which saves me the time and effort of having to create them manually. **What do you dislike about Scribe?** The guide has Scribe branding all over it, and it would be great if we could customize it to match our own company branding. **What problems is Scribe solving and how is that benefiting you?** It eliminates the need for me to manually create training guides for the different areas of the software platform I support. ### 38. Effortless Training Docs: Scribe Captures Every Click **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Scribe?** I really like the ease of being able to create training materials for my company simply by having Scribe capture the clicks I do on my browser. The ability for me to work while having Scribe capture every step that I'm doing and then me being able to put it all together on a training document, and editing as I see fit, makes everything so much more efficient for me. **What do you dislike about Scribe?** Absolutely nothing! It's been so wonderful for me so far! **What problems is Scribe solving and how is that benefiting you?** It's saving me time and effort. I used to have to create training materials by manually typing instructions on a Word Document, then taking screenshots with a snippet tool and saving it to the word document, which was very time consuming for me. ### 39. User-Friendly and Time-Saving Documentation Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi W. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2025 **What do you like best about Scribe?** I love how Scribe is very user-friendly, making it easy to navigate and utilize for creating effective training materials. Its highly editable nature is fantastic, allowing me to customize content easily, and the ability to redact sensitive information ensures privacy and security, which is a crucial feature for sharing instructional content. I greatly appreciate how Scribe follows every click, automatically recording screenshots and information, saving a significant amount of time since I don't need to manually capture screens or indicate where to click. This automation is a huge time saver for me. The initial setup was also impressively easy; I was able to create my first scribe without any issues or additional training required, which speaks volumes about its intuitive design. Overall, these features make Scribe a highly effective tool that I would undoubtedly recommend. **What do you dislike about Scribe?** I think the click dot is a little large. So that could be editable. **What problems is Scribe solving and how is that benefiting you?** I use Scribe to minimize the need to repeat training materials for new staff or refresh team memories, saving significant time by automatically capturing screenshots and every click. ### 40. Great for creating SOP's **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew J. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Scribe?** I find it extremely easy to use. I have many clients with different systems, and web version is great for documenting processes across the various platforms. It has become my go to every time I start working with a new client. The ability to combine steps is nice. I would recommend to anyone that needs to document processes. So much cleaner than using word or excel. You can do voice transcription as well. **What do you dislike about Scribe?** i would be nice if the web version let you also take snapshots of desktop applications . ( for instance if you download a file from the web and open to use it) **What problems is Scribe solving and how is that benefiting you?** Having the ability to document processes in a clean and organized manner allows for easy training when a new staff member joins the team. the SOP's and work instructions created allow for anyone to easily understand what they need to do. No more worrying about losing institutional knowledge if someone leaves, and makes it easier to cover for people when they are on vacation. ### 41. SOPs made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie M. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Scribe?** I love that I can perform the task and as I am doing it, and easy to follow guide is created. This saves me at least an hour for each SOP I make. I do not have to go through and make screenshots anymore. I love the editing options for the images. Making a step by step guide has never been so fun. The fact that someone can ask to be guided (almost by hand) while they follow the SOP is the cherry on the top. **What do you dislike about Scribe?** The only downside is it is proactive of taking snippets of everything you do, so there can be a lot of deleting unnecessary steps when you are completing the SOP. **What problems is Scribe solving and how is that benefiting you?** I want an SOP for EVERYHTING that is done in our Veterinary Clinic. It is very important that there is a standard process to follow. Making SOPs is time consuming, especially if you want to to be effective. I make SOPs in a snap now, and it saves me hours! ### 42. Effortlessly Creates Documentation with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Jeremy L. | IT Systems Specialist III, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2025 **What do you like best about Scribe?** I appreciate how intuitive and easy to use Scribe is. The ease of making changes enhances my workflow, and the availability of both a website extension and a desktop application broadens its usability. Scribe excels in capturing instructions or creating "How To" documentation, eliminating the cumbersome process of manual screenshots and formatting. It efficiently automates these tasks, streamlining the procedure documentation process. Additionally, modifying and correcting mistakes is straightforward, which makes the tool very user-friendly. The initial setup process was remarkably simple and quick, taking only a few minutes. Transitioning from the built-in tools of macOS and Windows, Scribe offers a much more efficient documentation experience. **What do you dislike about Scribe?** I don't like the limitations regarding the customization of documentation in Scribe. Specifically, the inability to upload a company template and have the software automatically follow that formatting, including logos, font type, size, and so forth, is a challenge. This missing feature means additional manual work must be done to ensure documents meet company standards. **What problems is Scribe solving and how is that benefiting you?** I use Scribe to automate creating 'How To' documentation, quickly capturing and organizing screenshots without manual formatting. It's intuitive, easy to modify, and offers both a website extension and desktop application. ### 43. Create SOPs in Minutes with a Simple, User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Scribe?** How simple it is to use and create a SOP in minutes! **What do you dislike about Scribe?** Editing sometimes can take some time because the captions are so basic like "click here". **What problems is Scribe solving and how is that benefiting you?** It's allowing me to easily create step by step guide for employees who are not familiar with a new system on how to utilize certain properties in the system. I can create a quick SOP and send it to them in multiple formats which is super helpful but also there's a visual for them to follow! ### 44. Saves Hours and Simplifies Website/Platform Launches Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Charle K. | Business & Team Lead (Accounts Manager), Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Scribe?** I truly appreciate how much time this software saves for both my team and our entire company. As a creative agency, we launch several platforms each year for our clients, and this tool has eliminated the need for extensive training, documentation, and post-launch support from our usual processes. Scribe is genuinely saving our team hours! **What do you dislike about Scribe?** The software can get a little bit slow when the procedures or steps get lengthy. **What problems is Scribe solving and how is that benefiting you?** Previously we would spend hours on creating documentation with clients branding and correct procedures captured step-by-step so that the client can manage their platform after launch. It has been an absolute time and life saver in regards to support. ### 45. Streamlined SOP Creation, Saves Time **Rating:** 4.5/5.0 stars **Reviewed by:** Diana N. | Human Resources Specialist/Administrative Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Scribe?** I like that Scribe is simple to use and the tools for editing are excellent. Having the ability to hide confidential information provides accurate SOPs for clients. I also appreciate that the initial setup was easy. Scribe saves me time from using snip and even scheduling client calls for training. **What do you dislike about Scribe?** I would like an update on using the tools. If I make a selection on color, size, and style I would for it to save it for the entire process. Now I have to remember all the selections I previously made and select. I do use Snip tool. Because Scribe at times can't capture a dropdown list. **What problems is Scribe solving and how is that benefiting you?** I use Scribe for creating SOPs, saving me time from using snip tools and scheduling client training calls. ### 46. Incredible time saver, guarantees we actually build SOP's for our organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Drew M. | Chief of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2025 **What do you like best about Scribe?** Scribe is as essential to our company as Loom is - the ability to turn on a capture, go through our process, and end the capture and know that at the very least we have an amazing SOP already built out where in a pinch someone else could recreate our steps is amazing. We tend to go back in and add lots of additional tips, warnings, etc., but even if not the value is there with nearly zero friction to our operations. Scribe pages has been game changer for building out our SOP's for different roles. We use Scribe multiple times per week. **What do you dislike about Scribe?** The downsides used to be that they didn't have a convenient way to group scribes together in an easy to use page, but that has been solved now! It's genuinely perfect for us. **What problems is Scribe solving and how is that benefiting you?** We knew early on that we wanted to document our processes clearly, without spending gobs of time. Scribe is so convenient that it has made our whole team collaborate on documenting our own processes, and then one of our users combines all of that into individual pages. This has already made onboarding of new team members SO much easier. They've loved the experience of having videos, walkthroughs, scripts, etc all in one easy to reference document for their role. ### 47. Scribe turned my to-dos into ta-das before maternity leave—smooth sailing for everyone! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacque L. | Registrar, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2025 **What do you like best about Scribe?** Scribe has been an absolute lifesaver while I’ve been preparing for and going out on maternity leave. I was able to quickly create clear, step-by-step guides for my team so they could easily follow processes without needing to track me down. The automatic documentation feature made it so simple—what would have taken hours to write up manually only took a few clicks. My team now has everything they need in one place, and I have peace of mind knowing things will run smoothly while I’m away. Scribe saved me time, reduced stress, and ensured my knowledge was shared. I can’t recommend it enough for anyone planning a leave or wanting to make their team more self-sufficient. Scribe was my maternity leave lifesaver—easy guides, a happy team, and total peace of mind. **What do you dislike about Scribe?** Scribe wasn’t perfect (I had to polish some captures), but it still saved me hours and gave my team clear guides while I was out. **What problems is Scribe solving and how is that benefiting you?** Scribe is solving the problem of knowledge transfer—especially important as I prepare for maternity leave. Instead of spending hours writing step-by-step instructions, I could capture processes in minutes. My team now has clear, accessible guides, which saves me time, reduces repetitive questions, and gives me peace of mind knowing everything runs smoothly even when I’m out. ### 48. Streamlined SOP Creation with Zero Hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon E. **Reviewed Date:** November 20, 2025 **What do you like best about Scribe?** I love how Scribe significantly reduces the time it takes for me to create educational SOPs for staff and agents. My workload is minimized because I don't spend as much time compiling and revising my own screenshots and drafts. The 'Guide Me' feature is incredibly valuable, allowing agents to follow along step by step without needing my constant oversight. This feature makes it much easier for them to understand processes independently. Furthermore, the ease of use and adoption of Scribe have been remarkable. I figured out how to use it right away, and I absolutely love the browser extension. The initial setup was incredibly simple, enhancing my overall experience with the software. **What do you dislike about Scribe?** I find it challenging to track which areas have been redacted in screengrabs. It would be convenient if Scribe could recognize patterns and automatically redact the same information when it's consistently located in the same place. This would eliminate the need for me to manually edit each screengrab to ensure the information is properly redacted. **What problems is Scribe solving and how is that benefiting you?** I use Scribe to streamline creating educational SOPs, reducing my workload significantly. The 'Guide Me' feature helps agents follow procedures independently, enhancing onboarding and training efficiency. ### 49. Effortless Work Instruction Creation and Seamless Integration Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** David B. | Process and Continuous Improvement, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Scribe?** The ability to automatically capture screenshots and map clicks. The simplicity of editing captured scribes. The ability to integrate Scribes into SharePoint sites via embed function or export to printable formats (PDF). **What do you dislike about Scribe?** Sometimes the icon recognition is lacking. **What problems is Scribe solving and how is that benefiting you?** Our company has grown exponentially over the last 3-5 years and our process documentation has lagged behind our growth. Scribe is allowing us to catch up our documentation process (WI's, SOP's) to reduce Single Points of Failure and cross-train multiple employees on tasks quickly and efficiently. Integrating Scribe into SharePoint using the embed function is also allowing us to create an extensive library of business process documentation that would have otherwise taken significantly longer and required far more resources to produce. ### 50. Intuitive Platform, Exceptional Image Editing **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie P. **Reviewed Date:** November 19, 2025 **What do you like best about Scribe?** I find Scribe to be a huge time saver for creating instruction guides, as it minimizes the need for extensive edits to screenshots and images. I love the platform's features that allow me to blur out sensitive information in images, which is crucial for maintaining confidentiality. The capability to easily edit images, especially the zoom in and zoom out functionality, helps me focus on specific elements and exclude unnecessary items, enhancing the clarity and quality of my guides. Additionally, I appreciate how user-friendly and easy to navigate Scribe is, making my workflow seamless right from the initial setup, which was straightforward and hassle-free. My positive experience with Scribe is strongly reflected in my willingness to recommend it to others, as evidenced by my high likelihood to recommend it to friends or colleagues. **What do you dislike about Scribe?** I haven't encountered anything that would make me dislike Scribe as of yet **What problems is Scribe solving and how is that benefiting you?** I use Scribe to create instruction guides efficiently, saving time on edits. 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