What I like about Scribe is that it is easy to use. Once it's up and running, any employee, not just an IT person or administrator, can fire up a scribe and use it. Another thing I really like is that it has an app that allows bouncing between different applications, so you're not just confined to a web browser. You can switch applications and narrate your actions as you go. This capability to capture work across multiple applications is a big deal, especially since many employees work across different systems. It was probably a deciding factor for us when comparing other similar tools. Review collected by and hosted on G2.com.

I don't, this might be a technical limitation, but if I start a Scribe and I fire up a virtual machine and start doing a workflow within it, does not capture those individual steps. It's capturing from my main base station. So, I have to remember to fire up Scribe within that virtual machine to have those things captured. And then the other thing I would like to have done is the ability that when you capture or create a scribe, they could also capture the video and narration of it. So, essentially, you could have a video tutorial and a written tutorial being captured simultaneously, which I think would be pretty awesome. Review collected by and hosted on G2.com.

Scribe is very user friendly. I love the browser option which follows all clicks that you make. It also uses AI to describe the steps you are taking, which you can tweak if you need to. Review collected by and hosted on G2.com.

I wish you could toggle between browser and desktop but it isn't too hard to work around this. Review collected by and hosted on G2.com.

I really like how easy Scribe has made it for me to create reports and training guides. I really appreciate the time it saves me. Review collected by and hosted on G2.com.

I think the only thing that would be a great revision would be if I had to revise less of the report when finalizing it. I do realize this isn't a simple task, because a lot of the revisions are things that are auto named, and there isn't a way that Scribe would be able to read my mind. I really don't have any issues. Review collected by and hosted on G2.com.

It can automatically generate summaries for my operations, including images and texts, saves me hours each week. Because it meets my daily work needs, and to make it easier to blur and edit sensitive information on screenshots, I purchased the Pro Team Plan paid subscription and invite colleagues who need it to use it as well.

It's easy to operate and set up. It's really convenient for engineers who don't like writing documents, and the price is reasonable. Review collected by and hosted on G2.com.

There are still some minor shortcomings:

1. Online browsing sometimes takes too long to load, and performance is slightly insufficient.

2. After editing and organizing steps in a scribe, Chinese characters using bold, italic, code, link, unordered list, or ordered list formats will become garbled when exporting to PDF.

3. The animated images of merging steps are only restored to multiple static images when exporting to PDF; other formats (HTML/Markdown/WORD) remain animated. This is less convenient for those who need to print out physical copies. Review collected by and hosted on G2.com.

I love how easily it allows us to build a comprehensive SOP library that is professional, clear, and easy for the whole team to follow. Review collected by and hosted on G2.com.

Sometimes the automated step-capturing can mix up formatting or mislabel step numbers during complex, multi-system workflows, which requires extra time to manually audit and review. Review collected by and hosted on G2.com.

It cuts down the many steps that one usually takes when writing documentation. I don't have to take a screenshot, save an image, and import it into a document. I don't have to worry about formatting. Review collected by and hosted on G2.com.

There haven't been any issues with scribe and I can't think of any missing features for the pro account. I like it all. Review collected by and hosted on G2.com.

I like Scribe for its time efficiency; it saves me a lot of time. I also appreciate that it allows the team to share things more easily, which is helpful. I was able to find out that some of my colleagues were already using Scribe, which made teamwork more effective. Review collected by and hosted on G2.com.

It's not perfect yet because sometimes when I click a button, and there are multiple letters or words on it, Scribe only captures a part, like just one letter or word. Like, if I click a button called 'email verification', it might record just 'verification'. So I have to manually correct it to 'email verification'. It would be better if it could capture everything fully. Review collected by and hosted on G2.com.

I like that it captures multiple web pages if you're using two different sites to complete (record) a task. Review collected by and hosted on G2.com.

I wish there was more editing options, or that an option was available to auto hide all SSN's or DOB's if clicked Review collected by and hosted on G2.com.

I use Scribe for process documentation and sharing with my team members. It greatly accelerates the time it takes to make my process documents and makes formatting really easy. I like the desktop embedded tool as I can use it with any program, and it is pretty accurate in describing what I am doing and is really easy to edit and share. It makes it really easy to create process documents that use multiple apps like Google, Word, and PowerPoint. The initial setup of Scribe was super easy. Review collected by and hosted on G2.com.

It tracks every space and backspace when I am typing somewhere, and I would prefer it didn't do that and just kept it more general like I typed in this area. Review collected by and hosted on G2.com.

The interface is quite user-friendly and intuitive. Just do the task, and Scribe accurately captures screens, clicks and keyboard entries as they happen. Review collected by and hosted on G2.com.

When capturing browser actions, it doesn't natively follow when you download a document for editing as part of the process. Review collected by and hosted on G2.com.