Kimberly  G.
KG
Kimberly G.
Strategic Advancement Associate
Enterprise (> 1000 emp.)
"Easy-to-Follow SOP Guides with Detailed, Editable Steps and Integrated Screen Capture"
5/5
What do you like best about Scribe?

The user readability is so easy to follow. The combination of visuals and texts facilitates the process to follow along SOPs. Moreover, the ability to edit the steps and add other features than just the steps make the guides extremely detailed. The screen capture that fully integrate the user discard the confusion of any features that may not be available. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

The downsides are that the desktop app stays open regardless if you close it. Review collected by and hosted on G2.com.

Melissa S.
MS
Melissa S.
Inside Sales Rep
Mid-Market (51-1000 emp.)
"User-Friendly Scribe That Makes Training Fast, Clear, and Fun"
5/5
What do you like best about Scribe?

What I love about Scribe is how user friendly it is. I can make a scribe in 5 minutes vs. hopping on a zoom meeting to explain to a colleague and hoping that they retain the information. This is a cool, new, non time consuming way to make sure that who you are training knows what to do step by step. It's actually kinda fun! Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I have no dislikes on Scribe thus far. I haven't run into in trouble or any annoying "deal with it" steps Review collected by and hosted on G2.com.

Brian F.
BF
Brian F.
Associate Professor
Small-Business (50 or fewer emp.)
"Intuitive UI and Effective AI Script Conversion"
5/5
What do you like best about Scribe?

I really feel that Scribe's user interface is very easy to use. I also like the fact that I can speak and the AI converts that into a script. I really enjoy sharing my Scribe files as movies that I can post on LinkedIn. It lets me create and publish documentation very quickly on different social media platforms, or provide my clients with Scribe documentations, making it easier for them to onboard with the product. The initial setup was extremely easy. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

It would be great if it was possible to create an avatar with my voice to make it maybe more authentic than using the high-quality AI voices that you now provide. Review collected by and hosted on G2.com.

BL
Bri L.
Recruiter
Enterprise (> 1000 emp.)
"Revolutionized Our Process Documentation"
5/5
What do you like best about Scribe?

I like the ease and clarity with which I can take pictures and document processes using Scribe. I appreciate that it assists in creating an easy step-by-step process and allows me to put links in there, making it easy for the user to click on them. I can capture this information directly from a browser or applications without needing to switch programs, which is convenient. It's helpful to have pictures within the Scribe that I can share with users or new employees who may have questions about a process. I also found the initial setup seamless and very easy. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

For me, starting out with the non-pro version, there's literally no features. So it's very important if you're going to be editing or wanting to modify anything or have AI available, that you get the pro version. Review collected by and hosted on G2.com.

RK
RaeAnna K.
Controller
Mid-Market (51-1000 emp.)
"Real-Time Process Documentation Made Effortless"
5/5
What do you like best about Scribe?

The best thing about Scribe is that I can document a process while I am actually doing the process in real time. I love that I don't have to do the process for show & that Scribe can follow along as I complete a real life scenario/example. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I don't like that you have to pay extra to use desktop applications. I lot of companies use alternative software other than cloud based software or ones that are only online. Review collected by and hosted on G2.com.

Shalimar N.
SN
Shalimar N.
Accountant
Mid-Market (51-1000 emp.)
"Makes Creating SOPs and Tutorials Effortless"
5/5
What do you like best about Scribe?

It makes creating SOPs and tutorials so easy I feel like so far it has been well worth the monthly cost I feel like so far it has been well worth the monthly cost I feel like so far it has been well worth the monthly cost Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I haven't found anything about it that I don't like yet Review collected by and hosted on G2.com.

Brandi P.
BP
Brandi P.
Human Resources Director
Mid-Market (51-1000 emp.)
"Scribe Makes Process Documentation Easy with Smart Edit Suggestions"
5/5
What do you like best about Scribe?

I love that I can work through each process, and Scribe then suggests edits based on what I’ve done. It was especially helpful when it combined a couple of steps into a single step that still showed the progression clearly. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

So far, I haven’t found anything I don’t like about Scribe. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"A Game-Changer for Onboarding and Training"
5/5
What do you like best about Scribe?

Scribe has made a real difference in how we onboard and train new hires. Instead of relying on memory after a training session, employees have a step-by-step guide they can reference anytime. The rollout across multiple departments has been smooth, and the desktop app makes capturing processes feel like a natural part of the workflow rather than an added burden. The UI is clean and intuitive, so adoption hasn't been a struggle. Pricing is very reasonable for the value you get, and the AI features have been a genuine improvement, especially when it comes to cleaning up auto-generated steps so guides don't need as much manual editing. The ROI has been clear from early on. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

When using the desktop app to capture, you do have to pause and switch between apps, which can interrupt your flow. The auto-capture can also generate extra steps for simple actions like clicks or deletions, so some cleanup is occasionally needed. The AI has helped cut that down significantly though, so it's much less of a friction point than it was initially. Review collected by and hosted on G2.com.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Instant Updates Without Resending Links"
4.5/5
What do you like best about Scribe?

I like that the view updates right away, so I can go back and make edits even after I’ve already shared the link with someone else. Updates are always necessary, and it’s reassuring to know I don’t have to resend a new link every time I change something. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

The default setting of sharing with my "team" is confusing. I’d prefer the default to be sharing with anyone who has the link, since that’s typically how items are shared. At the very least, I’d like an option to choose what my default sharing setting should be. Review collected by and hosted on G2.com.

Verified User in Hospitality
IH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Surprisingly Easy to Use with Well Laid Out Shareable Output"
5/5
What do you like best about Scribe?

Surprisingly easy to use and the output is great Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Cost obviously as a small user base... Sometimes while using it on a Chromebook it feels like it drags the system to be a bit slow. Occasionally if there is a pop-up window from a webpage capture, it doesn't show nicely, but that is rare Review collected by and hosted on G2.com.