MH
Michelle H.
Small-Business (50 or fewer emp.)
"Scribe Making Explanations Faster and Easier"
5/5
What do you like best about Scribe?

I use Scribe for working with faculty and helping them with step-by-step processes. It ensures the cursor is highlighted and automatically summarizes the process, saving time. The AI side also describes screenshots and titles them. I like the simple interface and the ability to add or remove screens, as it helps me remove unnecessary screens quickly. The editing with a '+' or '-' sign makes it faster to capture important information without duplications. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I have Scribe pinned to my taskbar, but I get a lot of dialog boxes during the day even when I'm not engaging with Scribe. Suggestions would be if Scribe is not engaged by the user, there's no need for the dialog box to open unless Scribe has been activated by the user. Review collected by and hosted on G2.com.

Stephanie G.
SG
Stephanie G.
Customer Onboarding Manager
Small-Business (50 or fewer emp.)
"I love Scribe. I don't know why every company isn't using this!"
5/5
What do you like best about Scribe?

I love the browser extension. When I need to quickly show a colleague how to do something, I just grab a "Scribe" and send it along. It is so quick and easy!

I also love that I can edit the steps. Scribe is sometimes "too good" in that it documents something that is so specific, it may never be the same. I can go in and edit the step to be more general like "choose date/time". Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I think the only thing I don't like is that when I send someone a link to the Scribe, if they're not on my account, they can't always access it. Or maybe they need to sign up for Scribe and they don't want to or can't. I just convert it to PDF in those cases. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy, Time-Saving SOP Creation with Smart AI Cleanup and Sensitive Info Blurring"
5/5
What do you like best about Scribe?

Easy to make complete SOPs for anything that it software intensive. It is also great that it has the ability to blur sensitive information while creating Scribes. This saves a lot of time on the backend.

Most of the items I have used it for are Chrome based and it offers an easy extension to start creating Scribes which is nice also.

The pricing is just right as well, I am willing to pay this amount to easily create new SOPs to relay information to my team.

The AI cleanup feature of Scribes in nice as well. I do not need to add a lot of extra details once the AI cleans up a document. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Easy to use and fairly intuitive. I would like it if had more integrations with Google for easy upload and sharing to my team. Review collected by and hosted on G2.com.

Tanika S.
TS
Tanika S.
Salesforce Developer 2
Mid-Market (51-1000 emp.)
"Fast, Easy Process Documentation with Smart AI and Salesforce Integration"
5/5
What do you like best about Scribe?

Easy to use UI. I am easily able to document Salesforce processes because of its integration with the app. Scribe is able to detect the duplicate steps because it uses AI and remove redundancy. My company uses it for its reasonable pricing.

It helps me document a process in 2–5 minutes; otherwise, it would take me about 30 minutes to 1 hour to write out the instructions and capture screenshots for everything I need to document. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I think the documentation around how to use Scribe could be improved, especially in terms of clarity and ease of understanding and also moving the scribes from one place to another - there should be an option on a scribe to do it. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"User-Friendly Onboarding: Click-by-Click Guides for QuickBooks Online & Double"
5/5
What do you like best about Scribe?

Very user friendly across several different software programs. It's use with QuickBooks Online and Double have been very helpful for our company in preparing system guides. Extremely helpful with onboarding employees in assisting with their training giving them access to click by click instructions on how we preform day to day tasks and workflows. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

So far I haven't found many downsides of Scribe. I have only been using it for about a month, but so far I don't have anything negative to report. Review collected by and hosted on G2.com.

Duncan B.
DB
Duncan B.
BIM Cooordinator
Mid-Market (51-1000 emp.)
"A Tremendous Time Saver for Creating Interactive Guides"
5/5
What do you like best about Scribe?

It is a tremendous time saver. Much faster than inserting screenshots in PPTs. Allows you to create interactive guides as well, not just static screenshots. the guide me feature is very useful. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

It would be helpful if you could organise your scribes, currently the UI on the main screen puts them all into one large bucket, if I have created pages, then I would like to be able to have the pages and then the associated scribes placed under them, sort of like folders and subfolders. Review collected by and hosted on G2.com.

Verified User in E-Learning
AE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Scribe: Automatic Screenshots, Intuitive UI, and Great Intro Pricing"
5/5
What do you like best about Scribe?

The automatic screenshot capture feature, which also captures where on screen it was clicked, or what should be typed in.

The UI is easy to navigate, both as an editor and a user.

Scribe has a good introductory price, and I was able to get a one-month free trial. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

The integrations can be improved a bit I would say. I had trouble starting the app using Google Chrome. It threw a Javascript error when I hit record. But in reality, it was running in the background and ended up capturing a lot of things I didn't need to capture.

The UI can be somewhat janky when editing screenshots.

I encountered a lot of slowdowns when editing an already captured screenshot, where it would take time to replace a screenshot. Review collected by and hosted on G2.com.

Caryn L.
CL
Caryn L.
Director Educational Technology and Innovation Center
Mid-Market (51-1000 emp.)
"User-Friendly, Cost-Effective with Minor Audio Limitations"
4.5/5
What do you like best about Scribe?

I love using Scribe for how it records the specific clicks and highlights on the screen, making it easy for our teachers to follow along. The setup was super easy, and its intuitive interface is very user-friendly. Additionally, the cost provides great value, making it accessible to many. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

{"I had the misconception that the software recorded audio instead of using AI for transcription, and I wish this feature was included in my subscription cost.","I would like the opportunity to have audio transcriptions or recordings that can be attached to my scribes, as some learners appreciate hearing voice alongside reading.","It would be beneficial if Scribe added the option to edit downloaded documents directly in the platform instead of needing to use Microsoft to edit for privacy and then convert to PDF."} Review collected by and hosted on G2.com.

TH
Tracy H.
Employee Relations Manager
Mid-Market (51-1000 emp.)
"Saves TIME with Consistent, Professional Guides"
5/5
What do you like best about Scribe?

This saves me so much manual work - Scribe is EASY to use, and I no longer need to use 3-5 pieces of software to put together a guide. I also like how consistent and professional the results are. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I wish there was an easier way to combine multiple scribes for very long processes Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
TA
Verified User in Architecture & Planning
Enterprise (> 1000 emp.)
"Easy Tutorial Creation with Accurate Step-by-Step Guides"
4.5/5
What do you like best about Scribe?

It makes it very easy to create tutorials and step-by-step instructions for how to do a process or use a piece of software. The desktop app and browser plug-in are very easy to use and produce great results with accurate text based descriptions based on my motions and clicking on the screen. It is easy to share a link to the scribe or create a PDF to share afterwards. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Sometimes some of the steps disappear from the final scribe. I have had to redo the same process multiple times because some critical steps disappear. The app and AI think it is not necessary, but the steps are in-fact necessary and important to the process I was trying to show. Review collected by and hosted on G2.com.