HM
Heather M.
Senior Human Resources Director
Mid-Market (51-1000 emp.)
"Effortless SOP Creation with Minor Editing Drawback"
4.5/5
What do you like best about Scribe?

I use Scribe for making SOPs, and it makes documentation of processes and communication simple. I like that it is easy to use and does most of the work for you. I love that Scribe intuitively figures out why you are writing the SOP and tries to add context to the document, saving me extra time and effort. The initial setup was super easy, which I appreciated. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I don't like that I have to do so many edits after I have completed my steps for my process. Review collected by and hosted on G2.com.

Stephen B.
SB
Stephen B.
Director of Client Support
Small-Business (50 or fewer emp.)
"Effortlessly Simplifies Documentation"
5/5
What do you like best about Scribe?

I really enjoy using Scribe because it solves the documentation problem. It eliminates the need to take screenshots, paste them, and type out every step of the process, making it efficient for tackling documentation. I find that both the browser extension and the desktop app are very simple and easy to work with, which allows me to achieve tasks quickly. The setup is very simple too; I was able to add my teammates and guide them through how to use it effectively. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

nothing Review collected by and hosted on G2.com.

Debbie J.
DJ
Debbie J.
VP, Sales Operations
Mid-Market (51-1000 emp.)
"Scribe: Create SOPs While You Work — Stay Productive and Share Tribal Knowledge"
5/5
What do you like best about Scribe?

Scribe allows me to make work instructions/SOPs while I'm doing the actual work and being productive. I don't have to take time out of what I'm doing to write a procedure. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Pro license required to capture whole desktop vs. just web browser plugin Review collected by and hosted on G2.com.

Tiffany C.
TC
Tiffany C.
VP of Operations
Small-Business (50 or fewer emp.)
"Effortless Workflow Documentation and Step-by-Step Video Tutorials"
5/5
What do you like best about Scribe?

I love the simplicity of being able to make workflow documentation and then edit how much or how little of each screen the viewer can see. I also enjoy the ability to create video tutorials that walk you through each step of a process. Our team finds it extremely easy to use the system with little to no guidance. I personally use Scribe at least 1-2 times per day for creating workflow guides for my team. We easily integrated into our environment with zero training required! Implementing Scribe required zero downtime. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I cannot export video files. This would be extremely helpful in my environment. Review collected by and hosted on G2.com.

KL
Kayla L.
Regional Manager
Small-Business (50 or fewer emp.)
"Affordable, Top-Notch AI That Helps Teams Work Anywhere"
5/5
What do you like best about Scribe?

As a manager, I love being able to help my employees do more things even if we are at different locations. The pricing is affordable, and the AI is top-notch. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

I have yet to find any downfalls to Scribe, but support is always helpful if I ever do. Review collected by and hosted on G2.com.

Tammy C.
TC
Tammy C.
Human Resources Specialist
Enterprise (> 1000 emp.)
"Scribe Makes Creating Seamless, Consistent Training Materials Easy"
5/5
What do you like best about Scribe?

Scribe helps me create seamless, consistent training materials. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

The editing features aren’t very intuitive, and I’d like to see more options for making changes. Review collected by and hosted on G2.com.

AS
Alan S.
Director
Small-Business (50 or fewer emp.)
"Easy-to-Navigate Tool for Creating Clear Training Videos Fast"
5/5
What do you like best about Scribe?

Good system that’s easy to navigate, and it lets me create clear, powerful explanation and training videos quickly. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

Its simplicity is what makes it stand out. Instead of cutting and pasting screenshots and other bits and pieces, it pulls everything together and even helps define the steps along the way. Review collected by and hosted on G2.com.

Justine G.
JG
Justine G.
Accounting Specialist
Small-Business (50 or fewer emp.)
"Ease of Use with Some Free Version Limitations"
4.5/5
What do you like best about Scribe?

I like the ease of use of Scribe. I also like how the click graphic appears, as it helps draw attention to exactly where to go. The descriptions work pretty well, though some minor tweaking may be necessary. It was very easy setting up Scribe, and there wasn't anything challenging about it. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

The only thing I would say is that it's necessary to get the upgraded Scribe that you pay for because the free version doesn't work as well. Not that it doesn't work, but you don't get as many features. The only thing I'd like to see with the free version of Scribe is to move the click graphic, allowing users of the free version to have a little more usability. Review collected by and hosted on G2.com.

Mark M.
MM
Mark M.
Mid-Market (51-1000 emp.)
"Efficient SOP Creation but Needs Export Improvements"
5/5
What do you like best about Scribe?

I like that Scribe is easily shareable and device-friendly. It's easy to use, and I appreciate that you can edit SOPs easily afterward. I also like that it grabs the logo or design from the company when I'm creating SOPs or a step-by-step guide. It's great that everything is in one place, making it easily accessible and intuitive to follow. The initial setup for Scribe was very easy, which I found really convenient. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

{"The export feature is clunky and doesn't respect the quality of visuals when live.","Downloading PDFs is complex, and I don't want bloat in the files.","There are long load times and bugs when organizing files, sometimes causing them to not copy properly or copy twice.","Voice transcription is laggy and delayed, lacking flexibility in transcribing text.","Importing manual SOPs into Scribe is too time-consuming, making it difficult to turn them into Scribes."} Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Scribe is helping others get familiar with our ERP"
5/5
What do you like best about Scribe?

It's helpful to have photos with the circles to show exactly what you need to be done. I also like that I can share it with others in the company. Review collected by and hosted on G2.com.

What do you dislike about Scribe?

That it combines steps. I usually have to deselect and write instructions on each step. Sometimes the steps need more in depth instructions and AI doesn't get it correct, so you have to go through each step carefully. Review collected by and hosted on G2.com.