---
title: ScreenSteps Reviews
meta_title: 'ScreenSteps Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 54 reviews by the users' company size, role or industry to
  find out how ScreenSteps works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 54
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Knowledge Management
  url: https://www.g2.com/categories/knowledge-management
---

# ScreenSteps Reviews
**Vendor:** ScreenSteps  
**Category:** [Work Instructions Software](https://www.g2.com/categories/work-instructions)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 54
## About ScreenSteps
ScreenSteps is a knowledge ops solution that helps teams empower every employee to act and feel like an expert, regardless of their experience, background, or tenure. The solution is made up of three components: 1. Knowledge Ops Platform: a centralized knowledge hub for creating, managing, and accessing digital guides and training courses. 2. Find & Follow Framework: a methodology for improving training and operations by transferring knowledge more effectively. 3. Knowledge Coaching: one-on-one coaching with knowledge ops experts to ensure a successful knowledge implementation. The results? Faster training, fewer questions, and fewer mistakes.



## ScreenSteps Pros & Cons
**What users like:**

- Users find ScreenSteps to be **easy to use** , simplifying setup and enhancing search capabilities for manuals. (1 reviews)
- Users find the **easy setup** of ScreenSteps beneficial for creating efficient product manuals quickly. (1 reviews)
- Users appreciate the **efficiency** of ScreenSteps, highlighting its user-friendly setup and effective search features. (1 reviews)
- Users find ScreenSteps **extremely helpful** for easy setup and effective searching within product manuals. (1 reviews)
- Users value the **navigation ease** of ScreenSteps, finding it simple to search and set up for manuals. (1 reviews)
- Setup Ease (1 reviews)

**What users dislike:**

- Users notice some **formatting limits** in ScreenSteps, yet they still manage to create effective Knowledge Bases. (1 reviews)
- Users note the **limited formatting options** , but manage to create effective knowledge bases despite this drawback. (1 reviews)


## ScreenSteps Discussions
  - [What does ScreenSteps do?](https://www.g2.com/discussions/what-does-screensteps-do) - 2 comments

- [View ScreenSteps pricing details and edition comparison](https://www.g2.com/products/screensteps/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-13+18%3A36%3A03+-0500&secure%5Bsession_id%5D=850a5f6f-05eb-437d-85fe-5b7c3b11bbeb&secure%5Btoken%5D=efe736339c7b47d34b8e5ca8e232ddf67e9c246694c30284daf3049369b5a16c&format=llm_user)

## ScreenSteps Features
**Administration**
- Database Management 
- Data Workflows

**Guide Options**
- Rich Text Editor
- Drag and Drop Editor
- Page Templates
- Video Tutorials
- Document Upload

**Task Tracking**
- Activity Feed
- Task Schedules
- Comments

**Knowledge Pages**
- Templates
- In-Content Feedback
- Versioning and Version History
- Decision Trees
- Content Editor

**Knowledge Management**
- Knowledge Base
- Publishing Workflows
- Analytics

**Knowledge Base**
- Link Sharing
- Searchable

**Compliance**
- Policies and Controls

**Guide Tools**
- Prerequisites
- Workflows
- Training Modules
- Analytics

**Checklist Options**
- Templates
- Native Forms
- Downloadable Manuals

**Knowledge Dissemination**
- Page Analytics
- Permissions
- Knowledge Sharing
- Notifications
- Advanced Search
- Browser Extension
- Organization
- Other Integrations
- Knowledge Integrations

**Customer Support**
- Decision Trees

**Security**
- Verification
- Role-Based Permission
- Public vs Private

**Data Security**
- Data Transport
- Access Management
- Multi-Factor Authentication

**Access Options**
- Multi-Language Support
- Mobile Device Support
- Single Sign-On (SSO)

**Software Availability**
- Integrations
- Permissions
- Desktop Application

**Administration**
- Integrations
- User, Role, and Access Management
- Performance and Reliability

**Agentic AI - Knowledge Base**
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

**Content**
- Trackable Analytics
- Import
- File Viewing
- Update Notifications

**Generative AI**
- AI Text Summarization

**Communication**
- Social Features
- Tagging 
- Upload 
- Comments

## Top ScreenSteps Alternatives
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