The tool's vast level of configuration possibilities and opportunities means it's fantastic at replicating the complexity & uniqueness of the varied organisations I work with. We've challenged the Screendragon team with some very complicated & bespoke workflows & features that are critical for our client's success, and they've always delivered. What's more, the Screendragon team is simply fantastic to work with, super helpful, and super pragmatic. A big thank you to Screendragon for helping our clients be successful in their goals of delivering the strongest possible marketing operations functions. Review collected by and hosted on G2.com.

There's not much to dislike to be honest! Most features/elements of the tool that don't work for our clients can usually be reconfigured, optimised, or switched off if needed! In the rare few cases where we've not been able to find a solution, the Screendragon team has worked with us to define optimal changes to the product, and added it to their product backlog. Review collected by and hosted on G2.com.

Close collaboration; Working with us to find the best solution to our workflow challenges.

Advice and guidance; On hand to support us with any queries and give us advice for best practices.

Fast turnaround; Extremely fast to respond to queries and amends.

Great account management; Brilliant communication and on-hand support throughout the project journey. Review collected by and hosted on G2.com.

N/A, they've been a pleasure to work with. Review collected by and hosted on G2.com.

Screendragon is incredibly reactive to both required and 'nice to have' changes that the client requests, going as far as changing branding, theming and other aspects to mould the product into the most fit-for-purpose position. Review collected by and hosted on G2.com.

Some more specific tweaks can't be handled by our support team off the bat and have to be requested as engineering changes (which is understandable!), but it creates slightly longer turnaround times for less common design or functionality tweaks. Review collected by and hosted on G2.com.

How collaborative the team is! They are always there, fast, and show up in the most supportive way. Review collected by and hosted on G2.com.

Nothing is not working well. My experience has been great since our first day working together. Review collected by and hosted on G2.com.

You can organize claims creatively (with the SD team's help), as in auto-populating expiration dates and specific filters so you can find what you're looking for more easily. Review collected by and hosted on G2.com.

My disliking has been the lack of management within our team. It's become a dump I'm slowly fixing. However, the admin side of things.. it does get super confusing. Review collected by and hosted on G2.com.

I like that it tracks resourcing in order to make sure that each team member is not overloaded with work. Review collected by and hosted on G2.com.

It can be difficult to move backwards in a workflow. Review collected by and hosted on G2.com.

Screendragon is a very flexible tool, and we've been able to roll out 4 different workstreams using it. It's easy to understand and configurations can be made pretty quickly. The support has been phenomenal and we can count on the Screendragon team to ensure we are creating an efficient and future proof process with our new worstreams through the tool. Review collected by and hosted on G2.com.

The asset viewer does not allow the user to enter workflow actions from there and that would eliminate an extra step for our end users to not have to return to the workflow to push it forward. Other than that, no complaints! Review collected by and hosted on G2.com.

Screendragon works extremely well in a complex agency-client environment and can drive improvements in consistency across marketing operations. Stakeholders are involved as needed and a living record of activities is created which allows deep-dive analysis to further improve efficiencies. The tool creates a single common view of status of the activities and promotes stakeholder interactions in the tool. Review collected by and hosted on G2.com.

It's hardly a dislike, but there is lots of great functionality in Screendragon and you can do great things. But you need to be cognizant of the impact of your design on overall performance and reliability. Review collected by and hosted on G2.com.

Screendragon has helped our team with creative project management. It provides strong visibility to timelines, next steps and resources. Screendragon has allowed us to build automation into our workflows to allow team members to focus on other areas. Review collected by and hosted on G2.com.

It would be nice to review planned resourcing needs with actual project utilization. I believe this is a capability, but our company does not subscribe at the time. Review collected by and hosted on G2.com.

ScreenDragon team is very engaged in fulfilling business requirements. Given the capability of their tool almost everthing can be done.

The support (during project and during day to day operation) provided is one of the best I have seen in all solutions I setup since 20 years. Review collected by and hosted on G2.com.

The drawback of the extensive configuration capability, it can lead to very complex workflows, and sometimes impact performances. Review collected by and hosted on G2.com.