--- title: ScreenConnect Reviews meta\_title: 'ScreenConnect Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 504 reviews by the users' company size, role or industry to find out how ScreenConnect works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 504 scale: '5' date\_modified: '2026-08-09' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure ---

### ScreenConnect Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **reliability** of ScreenConnect, praising its stable and quick connections for remote access. [(5 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484169&qs=pros-and-cons#reviews)

Users appreciate the **accurate remote support** provided by ScreenConnect, ensuring smooth functionality and reliable service. [(5 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484579&qs=pros-and-cons#reviews)

Users value the **blazing-fast connection speed** of ScreenConnect, enhancing their remote work experience with minimal latency. [(4 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1485840&qs=pros-and-cons#reviews)

Users find ScreenConnect's **ease of use** invaluable for quick remote support, enhancing efficiency and user satisfaction. [(4 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484764&qs=pros-and-cons#reviews)

Users find **easy communication** with ScreenConnect allows quick, reliable remote support and enhances user collaboration. [(4 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1485248&qs=pros-and-cons#reviews)

Users feel that ScreenConnect's pricing model is **too expensive** , particularly for smaller teams and limited budgets. [(4 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484861&qs=pros-and-cons#reviews)

Users often face **remote access issues** , including poor support availability and excessive connection steps for security. [(4 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484751&qs=pros-and-cons#reviews)

Users face challenges due to **internet dependency** , limiting accessibility in certain locations. [(2 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=2170424&qs=pros-and-cons#reviews)

Users express concerns about **security vulnerabilities** in ScreenConnect, particularly following a significant incident affecting their server. [(2 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1486301&qs=pros-and-cons#reviews)

Users highlight **security issues** with ScreenConnect, including incidents that raise concerns about login safety and system vulnerability. [(2 mentions)](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484405&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of ScreenConnect

##### 1. Reliability

Users value the **reliability** of ScreenConnect, praising its stable and quick connections for remote access.
[
See 5 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484169&qs=pros-and-cons#reviews)

See Related User Reviews

MS

Martyn S.

Small-Business (50 or fewer emp.)

3.5/5

"Reliable Remote Access, But Support and Extra Steps Need Improvement"

What do you like about ScreenConnect?

Fairly reliable software for remote access

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Remote Support with Secure and Seamless Access"

What do you like about ScreenConnect?

It offers amazing remote support features and it is always easy for our IT teams to diagnose issues remotely and offer support without having to move.

##### 2. Remote Work

Users appreciate the **accurate remote support** provided by ScreenConnect, ensuring smooth functionality and reliable service.
[
See 5 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484579&qs=pros-and-cons#reviews)

See Related User Reviews

MS

Martyn S.

Small-Business (50 or fewer emp.)

3.5/5

"Reliable Remote Access, But Support and Extra Steps Need Improvement"

What do you like about ScreenConnect?

Fairly reliable software for remote access

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Remote Support with Secure and Seamless Access"

What do you like about ScreenConnect?

It offers amazing remote support features and it is always easy for our IT teams to diagnose issues remotely and offer support without having to move.

##### 3. Connection Speed

Users value the **blazing-fast connection speed** of ScreenConnect, enhancing their remote work experience with minimal latency.
[
See 4 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1485840&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Remote Support with Secure and Seamless Access"

What do you like about ScreenConnect?

It offers amazing remote support features and it is always easy for our IT teams to diagnose issues remotely and offer support without having to move.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Indispensable for modern Qa: A game-changer for remote testing"

What do you like about ScreenConnect?

'As a Qa Engineer, ' what I appreciate most about ConnectWise Control is its blazing-fast connection speed and minimal latency. When testing an applic

##### 4. Ease of Use

Users find ScreenConnect's **ease of use** invaluable for quick remote support, enhancing efficiency and user satisfaction.
[
See 4 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484764&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Remote Support with Secure and Seamless Access"

What do you like about ScreenConnect?

It offers amazing remote support features and it is always easy for our IT teams to diagnose issues remotely and offer support without having to move.

 ![Dominick F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominick F.")
DF

Dominick F.

Small-Business (50 or fewer emp.)

5.0/5

"Years of use and wouldn’t choose anything else"

What do you like about ScreenConnect?

Easy to understand interface and it is feature rich.

##### 5. Easy Communication

Users find **easy communication** with ScreenConnect allows quick, reliable remote support and enhances user collaboration.
[
See 4 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1485248&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Remote Support with Secure and Seamless Access"

What do you like about ScreenConnect?

It offers amazing remote support features and it is always easy for our IT teams to diagnose issues remotely and offer support without having to move.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"The best remote access utility available."

What do you like about ScreenConnect?

It does everything you can want im a remote access system, the direct CMD and Powershell commands to enable you to execute ad-hoc tasks in bulk has sa

### 5 Cons or Disadvantages of ScreenConnect

##### 1. Expensive

Users feel that ScreenConnect's pricing model is **too expensive** , particularly for smaller teams and limited budgets.
[
See 4 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484861&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Indispensable for modern Qa: A game-changer for remote testing"

What do you dislike about ScreenConnect?

While screenConnect is an exceptionally reliable tool, from a QA-specific perspective, there are a couple of areas that could be improved. 1. Initial

ML

Mikes L.

Small-Business (50 or fewer emp.)

4.5/5

"ScreenConnect; Candid Discussion and Analysis of this Remote App"

What do you dislike about ScreenConnect?

ScreenConnect requires internet connection, which may be unavailable in some locations The subscription packages are not for ordinary users

##### 2. Remote Access Issues

Users often face **remote access issues** , including poor support availability and excessive connection steps for security.
[
See 4 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484751&qs=pros-and-cons#reviews)

See Related User Reviews

MS

Martyn S.

Small-Business (50 or fewer emp.)

3.5/5

"Reliable Remote Access, But Support and Extra Steps Need Improvement"

What do you dislike about ScreenConnect?

Went down recently couldn’t get through to anyone on support to resolve. Also they have added more steps from users to remote connect which althou

 ![Tharwat A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tharwat A.")
TA

Tharwat A.

Mid-Market (51-1000 emp.)

5.0/5

"MSPs offering remote support to clients using ScreenConnect"

What do you dislike about ScreenConnect?

Remote sessions from Mac to Windows sometimes have keyboard mapping problems.

##### 3. Internet Dependency

Users face challenges due to **internet dependency** , limiting accessibility in certain locations.
[
See 2 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=2170424&qs=pros-and-cons#reviews)

See Related User Reviews

ML

Mikes L.

Small-Business (50 or fewer emp.)

4.5/5

"ScreenConnect; Candid Discussion and Analysis of this Remote App"

What do you dislike about ScreenConnect?

ScreenConnect requires internet connection, which may be unavailable in some locations The subscription packages are not for ordinary users

 ![Rick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick H.")
RH

Rick H.

Small-Business (50 or fewer emp.)

5.0/5

"Perfect solution for IT Support businesses"

What do you dislike about ScreenConnect?

Over time there have been a few issues with anti-virus programs, such as McAfee and Bitdefender claiming that the ScreenConnect installer is a trojan.

##### 4. Security Concerns

Users express concerns about **security vulnerabilities** in ScreenConnect, particularly following a significant incident affecting their server.
[
See 2 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1486301&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great assistance software for small business."

What do you dislike about ScreenConnect?

I wish there was better security features when logging into the portal.

 ![Andy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy S.")
AS

Andy S.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Powerful Remote Support Tool with Minor Drawbacks"

What do you dislike about ScreenConnect?

Our main issue is the relatively high cost for annual maintenance renewal, which came to US $471.54. The renewal process involved the concurrent sessi

##### 5. Security Issues

Users highlight **security issues** with ScreenConnect, including incidents that raise concerns about login safety and system vulnerability.
[
See 2 mentions
](https://www.g2.com/products/screenconnect/reviews?filters%5Bsentiment_snippet%5D=1484405&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great assistance software for small business."

What do you dislike about ScreenConnect?

I wish there was better security features when logging into the portal.

 ![Andy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy S.")
AS

Andy S.

Small-Business (50 or fewer emp.)

5.0/5

"Reliable and Powerful Remote Support Tool with Minor Drawbacks"

What do you dislike about ScreenConnect?

Our main issue is the relatively high cost for annual maintenance renewal, which came to US $471.54. The renewal process involved the concurrent sessi

 ![Anshu K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anshu K.")
AK

Anshu K.

Product specialist

Mid-Market (51-1000 emp.)

9/28/2025

Guest users or non-business users of the software, not included in G2 scores.

"ScreenshotConnect"

4.5/5

What do you like best about ScreenConnect?

Screenconnect is remote access tool by which we can access remote syetem by local user over internet and troubleshoot query .we can also transfer file from one sytem to another system over remote access with security. Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

Its advance feature require licences to use in organisation . Without license we can faced multiple times ads while connecting remote sytem which make uncomfortable or also take more time to resolve customer issue. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

We can easily access remote system over Internet and we can also transfer file from local system to remote system via remote system to oocal system with security. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

MS

Martyn S.

IT and telecommunications technical specialist

Small-Business (50 or fewer emp.)

12/29/2025

"Reliable Remote Access, But Support and Extra Steps Need Improvement"

3.5/5

What do you like best about ScreenConnect?

Fairly reliable software for remote access Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

Went down recently couldn’t get through to anyone on support to resolve.

Also they have added more steps from users to remote connect which although is a good security measure for novice users this is an unnecessary extra step.

It would be nice if there was an option by verifying our account on a semi regular basis to remove this. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

Remote access to client machines and servers Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Andy S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andy S.")
AS

Andy S.

IT Consultant

Information Technology and Services

Small-Business (50 or fewer emp.)

5/6/2025

"Reliable and Powerful Remote Support Tool with Minor Drawbacks"

5/5

What do you like best about ScreenConnect?

We’ve used ScreenConnect since its early days with Elsinore Technologies, starting in the 2010s. We initially invested in a three-technician on-premise perpetual licence, and it’s proven to be one of the best software decisions we’ve made. It’s reliable, incredibly user-friendly, and consistently delivers strong performance. Remote connections are extremely fast, and we appreciate the ability to run command prompts remotely, initiate chat sessions with users, and request user confirmation before accessing their devices—all of which streamline support while respecting user privacy and maintaining transparency. The platform is also highly customisable, allowing us to tailor it to our workflow. Having full control through an on-premise installation is a major advantage, offering both flexibility and peace of mind. Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

Our main issue is the relatively high cost for annual maintenance renewal, which came to US $471.54. The renewal process involved the concurrent session licence being priced at US $440 per technician, totalling US $1,320 for our three-technician setup. We received an upgrade credit of US -$848.46 based on our existing perpetual licences, which brought the final renewal cost to US $471.54. While we understand the value of keeping the software updated and supported, the pricing still feels quite steep for what is essentially ongoing maintenance. Additionally, we experienced a security incident in February 2024, where our ScreenConnect server was exploited by an attacker who managed to gain local admin privileges. Thankfully, we have daily snapshots of our ScreenConnect VM server, so we quickly reverted the server, applied the security patch from ConnectWise, and brought it back online. Since then, the system has remained secure and stable. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

ScreenConnect allows us to provide fast, secure, and reliable remote support to our clients without needing to be physically on-site. It solves the challenge of supporting users across different locations by giving us instant access to their machines, the ability to run remote commands, chat with users, and perform troubleshooting efficiently. One feature we find especially useful is the ability to create custom groups for each client’s company, which keeps our device list organised and makes it easier to manage multiple clients. This all significantly reduces downtime for our clients and boosts our team’s efficiency. Hosting it on-premise also gives us full control over data and access, which is vital for compliance and maintaining client trust. Review collected by and hosted on G2.com.

Show More

5/9/2025
Current UserValidated ReviewerSource: Organic Review from User Profile

ML

Mikes L.

Senior Accountant 

Information Technology and Services

Small-Business (50 or fewer emp.)

9/9/2025

"ScreenConnect; Candid Discussion and Analysis of this Remote App"

4.5/5

What do you like best about ScreenConnect?

ScreenConnect delivers an accurate remote support which ensure all the systems are functioning properly

We fix IT issues using the software, due to it’s flexibility

ScreenConnect has excellent systems that ensure device security is maintained

Access is fully controlled and configured by ScreenConnect Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

ScreenConnect requires internet connection, which may be unavailable in some locations

The subscription packages are not for ordinary users Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

We use ScreenConnect to instantly solve or fix all IT related problems through remote control

We control access to systems remotely, ensuring that we maintain absolute security in our company

ScreenConnect offers real time sharing of information and other important data

Productivity in our company has multiplied using this app for easy collaboration Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Dominick F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dominick F.")
DF

Dominick F.

Chief Technology Officer

Small-Business (50 or fewer emp.)

7/29/2025

"Years of use and wouldn’t choose anything else"

5/5

What do you like best about ScreenConnect?

Easy to understand interface and it is feature rich. Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

It leaves much to be desire when you are connecting to an Apple Mac host. That’s its one flaw, but most remote connect tools have similar issues with Macs. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

We have many customers and it is extremely easy to deploy ScreenConnect and the technicians to assist them with the tool. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Tharwat A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tharwat A.")
TA

Tharwat A.

IT Asset Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

9/24/2025

"MSPs offering remote support to clients using ScreenConnect"

5/5

What do you like best about ScreenConnect?

Connections are stable and quick, even over slower networks. Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

Remote sessions from Mac to Windows sometimes have keyboard mapping problems. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

Enables secure, unattended access to devices across multiple locations. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/10/2025

"The best remote access utility available."

5/5

What do you like best about ScreenConnect?

It does everything you can want im a remote access system, the direct CMD and Powershell commands to enable you to execute ad-hoc tasks in bulk has saved me hours. Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

Recently forced to use cloud version ans was given very little notice. I'm concerned they will get greedy and server their shareholders over their users and keep increasing the licence fee like LogMeIn did, if so they will lose a lot of business. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

It allows you to execute commands in bulk, which saved us during a breach. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
AR

Verified User in Retail

Mid-Market (51-1000 emp.)

5/28/2025

"Great assistance software for small business."

4/5

What do you like best about ScreenConnect?

It's very easy to use and allows for use to help the end users quickly. We have the most basic version but it does what we need it to do. For a small business it works great in order to help end users solve their problems. Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

I wish there was better security features when logging into the portal. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

It has solved the issue of being able to see the screen of all of our workstations when we need it to help troubleshoot problems. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

 ![Eileen W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eileen W.")
EW

Eileen W.

Partner

Small-Business (50 or fewer emp.)

8/7/2025

Guest users or non-business users of the software, not included in G2 scores.

"Setup Setup Setup"

4.5/5

What do you like best about ScreenConnect?

It integrates with CW great as it's a CW product and you can launch within tickets Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

Ive heard some techs say that having the zip file can be hard for end users. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

Logging into a customer's computer real time Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Anjuman C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anjuman C.")
AC

Anjuman C.

IT Technician

Information Technology and Services

Small-Business (50 or fewer emp.)

6/2/2023

"Easy and Quick to connect"

5/5

What do you like best about ScreenConnect?

I like how there are different levels, for example some require the end user to consent to your control, others can choose not to so It's really nice to have that option. Each time I connect the end user is amazed at how quick I can connect with them not having to do anything. Review collected by and hosted on G2.com.

What do you dislike about ScreenConnect?

Only one issue I noticed was sometimes although the agent is on some machines, no prompt comes up and it doesn't allow me to connect even after re-installing, however I'm not sure what causes it, other than nothing else. Review collected by and hosted on G2.com.

What problems is ScreenConnect solving and how is that benefiting you?

Other screen connecting systems I have used always need me to give a code to a user, or have a user give a code to me, this can be very time consuming and sometimes in the end I can't even connect, however with screen connect it is very quick and easy. Review collected by and hosted on G2.com.

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10/10/2024
Current UserValidated ReviewerIncentivizedSource: G2 invite

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##### Categories on G2

[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Remote Support](https://www.g2.com/categories/remote-support)

[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Screen Sharing](https://www.g2.com/categories/screen-sharing)[Remote Support](https://www.g2.com/categories/remote-support)[Remote Desktop](https://www.g2.com/categories/remote-desktop)[Remote Video Support](https://www.g2.com/categories/remote-video-support)

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