The UI is well thought out and executed well. Customer service is fantastic and more accommodating than other platforms I've used. The log files are amazing and easy to utilize, as well as the whitelist additions to the Global whitelist are super user friendly. Review collected by and hosted on G2.com.

Honestly, nothing I've found has been an issue. If anything, their support team is so good there's no room ability to have issues. But in all honesty, there are zero dislikes I've found. Review collected by and hosted on G2.com.

Any MSP operator who is security forward and understands modern threats, understands the important role that a DNS filter plays in their stack. While certainly insufficient on it's own, it fills a critical gap in a bigger-picture security solution that helps both enforce liability protection and prevent malicious attacks. We'd been using the 800 lb gorilla competitor in the DNS filtering space for over half a decade and while the price kept swelling, it's feature set didn't evolve. Moving to ScoutDNS was welcoming on multiple fronts, including both a significant cost savings (making more room in our stack budget to fill other gaps) and a major efficiency improvement due to the intended simplistic design of the ScoutDNS management interface. It's obvious that ScoutDNS was designed to be a multi-tenant solution from the roots, rather than an enterprise service retrofitted to a multi-tenant product in hindsight. We are ultimately saving money while enjoying the same level of protection and greater management efficiencies...a win-win by any measure. The team is incredibly responsive to both suggestions and support requests and gives the feeling of community that so many MSP-centric products have lost over the last 5 years as Private Equity has slowly crept in swallowed up so many young and innovative products. Review collected by and hosted on G2.com.

There really are few downsides that we have discovered thus far. The only one that comes to mind is that because ScoutDNS is not yet a major player in the space, their name recognition has not yet been well established. Some people put a lot of stock in name recognition so if that's you, this is something to consider. But if features, price, service delivery and customer support reign supreme in your quest for products, ScoutDNS is hard to beat. Review collected by and hosted on G2.com.

ScoutDNS does a great job of creating a simple but powerful DNS protection tool. Plug it in without a ton of configurations, and it is immediately up and working. Highly recommend over Umbrella or DNSFilter as it doesn't go out of its way to overcomplicate a system that should be simple and straight to the point. Review collected by and hosted on G2.com.

We found that the UI could use some small tweaks to make it perfect. Some pages can take a second to load and do not cache when going back a page after diving into a report. A dark mode wasn't immediately obvious and may not be an option. Review collected by and hosted on G2.com.

Roaming agents with ScoutDNS require no additional subscription which could get expensive with other providers where they opt for a per device model. Protection appears to be faultless for us to implement to our clients. Review collected by and hosted on G2.com.

At the start of using ScoutDNS the let down was the lack of way of deploying the user agents on mass for multiple clients. This was brought to ScoutDNS's attention and they resolved this issue by developing the facility to deploy for multiple clients with ease. Review collected by and hosted on G2.com.

The product works really well and is simple to setup. The content filtering is a real breeze to control. Pricing model is the best out there for an MSP making it easy to have soft start to make sure you set correctly for each client. Review collected by and hosted on G2.com.

Would like to see a customisable landing page for clients , so that they trust what they see. Also an approvement management system, where blocked sites go to an approver before they come to the helpdesk. Review collected by and hosted on G2.com.

The support is very responsive and comprehensive. Review collected by and hosted on G2.com.

Literally nothing, its great and suits us perfectly. Review collected by and hosted on G2.com.

I really like to simplicity of the interface and the accuracy of the filter. Also, setup is easy. Review collected by and hosted on G2.com.

Nothing at this time. I am pleasantly pleased. Review collected by and hosted on G2.com.

ScoutDNS was very quick and easy to get running from our test environment all the way through to our production environment. We were seeing actionable data right away that our other systems could not provide. When we have even simple questions, responses are quick and helpful. Review collected by and hosted on G2.com.

Honestly, the biggest turnoff was their website...it is a little rough around the edges and could use some polishing. In my evaluation, that hurt ScoutDNS' credibility and would be a turnoff to non-IT people involved in evaluating ScoutDNS. Review collected by and hosted on G2.com.

The simple-to-use and intuitive interface allow for easy setup and editing of policies in addition to adding custom sites to white/black lists. Review collected by and hosted on G2.com.

The load time for historical data is a little less than ideal but is still functional and helpful. Review collected by and hosted on G2.com.

Very helpful with watching our internet DNS traffic. We are a church and want to do our best to keep our congregation safe while on our public network. Review collected by and hosted on G2.com.

You need to understand how DNS works in order to maximize it's ability. Review collected by and hosted on G2.com.