The UI of the site is straightforward, the integration was simple and the docs are well laid out. The ability to add additional context was great and has helped us utilize scout across different platforms.

The support team has been great to work with. They respond fairly quickly and have clear answers for me, even if the answers aren't what I wanted to hear. Review collected by and hosted on G2.com.

The traces utility seems to be broken for a number of use cases. It struggles with Waitress as the server library which results in some traces lacking quality detail.

I have noticed that the Python agent doesn't have the same feature set as some of the other languages, such as Ruby. Review collected by and hosted on G2.com.

Simple and easy to get a heads up view of the application I was monitoring. I was always able to get a good understanding of the application performance "parts" and address the issues as they arose. The database we use, MongoDB was not supported in the same way that Postgres or MySQL is which left the team with a blind spot in our analysis of performance issues. Review collected by and hosted on G2.com.

I think a closer integration with errors tracking would have been helpful -- it was hard to get a sense of the two, performance issues and errors reported in any cohesive way. I used a Thread profile from a past company to effectively see where the specific issues were at a ruby code level but I found no such thing in Scout Review collected by and hosted on G2.com.

The ability to see a snapshot of memory growth, request times, and requests per second all in one place. It's super easy to use and see the timings for each section. Review collected by and hosted on G2.com.

Occasionally I need to get very specific about request timings and it will group timings based on the calling function and not the function execution when it is called from a view. Review collected by and hosted on G2.com.

Scout let us take a look at performance trends for our endpoints and background processes over the course of time. Superimposing deployment information also helps us see whether performance degradation is correlated with a change in the codebase. Review collected by and hosted on G2.com.

I would like to have the same performance alerting options for background processes as we have for endpoints. On a couple of occasions, we've had performance problems with background jobs where having alerting would have helped us avoid some problems in production. Review collected by and hosted on G2.com.

I found Scout APM helps me get to the root cause of a problem faster than any other tool I've used. My experience with profiling tools has largely been with desktop stuff, so with profiling of .net applications and so on. But I've found that Scout in terms of profiling a web application, gives me the best insights fastest.

I also appreciate the built-in developer tooling that allows me to analyse problems outside of production. Review collected by and hosted on G2.com.

I have sometimes found the custom instrumentation and profiling difficult to use, with results taking some time to filter through to the reporting app if they come through at all. I also found profiling of background tasks in a development environment can be difficult. Review collected by and hosted on G2.com.

Everything is easy. Setup and configuration is a breeze, and once you are collecting data the dashboards make it dead simple to identify opportunities for optimization and to be alerted if one of your applications (or a particular part of it) is misbehaving. Tracing with AutoInstrument and custom contexts makes understanding usage patterns and how they affect overall performance. Left New Relic for Scout 5 years ago and have never looked back. Review collected by and hosted on G2.com.

I'd like to be able to access data older than 30 days in the UI. Review collected by and hosted on G2.com.

The way analytics are handled, design and productivity wise is key, and scout handles them superbly, the tooling is lightweight and almost presents no impact on our infrastructure Review collected by and hosted on G2.com.

Billing could be more granular, because the jumps on pricing are double or more, and sometimes you don't need the full double just a little more, so that makes it hard to upgrade when your application is demanding the jump.

Also the receipts are kept separately, so it looks off on the platform. Review collected by and hosted on G2.com.

Installation is really simple and they support a variety of languages. Review collected by and hosted on G2.com.

While scout is able to break out some things from a generic HTTP connection there are a few things still missing. For example Scout is able to determine what is Elasticsearch HTTP connections, but it cannot determine what is Cassandra HTTP connections and break that latency out. Granted this is more of a nice to have than a hard requirement. Review collected by and hosted on G2.com.

Filters that help to tune your data to learn more

Graphs are a nice way to represent the performance

You can have the data from multiple sources as multiple application

Each application can have a different node pushing the data inwards

The UI design in the scout is awsome Review collected by and hosted on G2.com.

Only limited data will be populated if the user has not upgraded the plan. Other all features are good. Review collected by and hosted on G2.com.

Setup was easy. We spent some time limiting sample size to cut down on the cost but other than that it was straightforward. We get a good high-level view of our performance and the ability to dig in for a closer look. Review collected by and hosted on G2.com.

I have no particular dislikes. I'm adding characters because the UI on this survey is annoying. Review collected by and hosted on G2.com.