
Scout's UI is intuitive, and the app provides the visibility we need into our Rails app's performance over time. Scout makes good use of modern web visualization tools to present data in ways that are easy to understand and interpret. A particularly valuable feature is the ability to compare performance from two different time periods of varying length. The alerts function lets us set up fine-grained notifications when certain metrics aren't in the ranges we like. This is really helpful. Scout's pricing is affordable for a small SAAS business like mine — the cost-benefit versus other providers of similar services is a slam-dunk. Review collected by and hosted on G2.com.
It would be great if Scout offered a longer look-back period than 7 days. It can sometimes be a little slow to process query requests, but given the scope of data analyzed that's pretty understandable. The app does seem to hold more data than simply "the past seven days", but you can only see that much data at once. There are of course tools that provide finer-grained or larger-scale performance data analysis, but they are priced exponentially higher than Scout, and often feature per-server based pricing rather than Scout's simple and predictable request-volume-based pricing. Review collected by and hosted on G2.com.