Rhiannon G.
RG
Rhiannon G.
Director & Owner
Small-Business (50 or fewer emp.)
"Transformative for our small business"
4.5/5
What do you like best about Scoro?

All the information pertaining to sales pipeline, project delivery and invoicing is in one place, as a business owner it is invaluable. Previously, all our KPIs were focused on completing administrative activities, such as the completeness of spreadsheet data entries. Now, our focus has shifted towards project execution and achieving outcomes. I should also mention the incredibly helpful team there - don't skimp on the implementation support, use them to get it set up right for you and you will be able to hit the ground running with it. It is intuitive to use, and something we have incorporated into our daily meetings. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

No real downsides, there are a few extra features we would like, like the ability to view project budgets as days rather than hours. But otherwise no dislikes. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thanks, Rhiannon, for the positive feedback! Glad to hear that Scoro has enabled to shift your team's focus from admin to execution and outcomes.

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"It fixes workflows and best for PMs"
4/5
What do you like best about Scoro?

This software one for everything vibe that helps us to manage tasks, projects, time tracking, and invoicing into a dashboard.

We appreciate how it create Gantt charts, quotes, and profitability forecasts. Super customizable with AI lovers Review collected by and hosted on G2.com.

What do you dislike about Scoro?

It has lots of things to add-on and they charge more and more for adding add-ons. Not useful for new startups. There is no support and help team to support customers Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thank you for your review of Scoro!

It is great to hear that our "one for everything" vibe is helping your large consulting team replace spreadsheets and endless emails with a single source of truth. We are happy that your team has clear visibility into who is doing what and that your budgets are staying on track without surprises, which is exactly how our real-time profit views and auto-workflows are designed to support mid-market firms. It is also rewarding to know that you appreciate the customizability of the platform and our focus on AI, as these features are designed to help professional services businesses scale efficiently.

Regarding your feedback on customer support, please note that we have a dedicated Service Delivery Division and a Customer Support team available to assist you via our Help Center contact form. We highly recommend creating a Help Center account at support.scoro.com. For larger teams like yours, we also offer specialized onboarding and support packages and have recently updated our self-onboarding materials and "Admins and Champion Users" guides to help your internal Scoro Champions better support your team's unique workflows.

We truly appreciate you choosing Scoro as your project management solution and thank you again for helping us improve through your feedback!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Time Tracking and Task Views, Still Room to Grow"
3.5/5
What do you like best about Scoro?

time tracking and task views are what i like best. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

that you need a project manager to set up tasks. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thank you so much for the review! It's great to hear you're getting a clear, real-time picture of where your day goes without a lot of admin overhead weighing you down. The time tracking and task views sound like they're doing exactly what they should, keeping your marketing & advertising work visible and easy to follow day to day.

You mentioned needing a project manager just to set up tasks, and task bundles can help there, they let you save a predefined set of tasks and add them to a project in one click, without building each one from scratch, here's how they work: https://support.scoro.com/hc/en-us/articles/12404738911373-Task-bundles. I would also suggest using ELI (Scoro AI) to create tasks for you easily.

Thanks again for sharing your feedback, we're glad Scoro is helping you stay on top of your work.

See how Scoro improved
Atilla B.
AB
Atilla B.
Senior Business Development Manager
"Effortlessly Boosts Outbound Marketing Efficiency"
5/5
What do you like best about Scoro?

We will have an Update in a very near time to Scoro 2.0 still waiting for new features Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Everything is fine but Integration with LinkedIn could be a game changer whether I am a great influencer at that platform 36k Follower Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thanks for the great feedback, Atilla! Happy to hear that Scoro has streamlined your prospecting efforts and made getting new clients easier. We do pride ourselves in a straight-forward setup and supported onboarding process, so we are glad that this has been successful when needed members join the team as well.

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Scoro Makes Time Allocation and Forward Planning Effortless"
5/5
What do you like best about Scoro?

What is great about Scoro is the ease in allocation of time dedicated to each business component for the client. Planning forward is an excellent tool to streamline efficiency for client interactions. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

What is least helpful is when a project is shared the other person is able to edit time or entries of the other person. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thank you for sharing your feedback!

It is great to see how Scoro is helping you manage billable versus non-billable services for your clients, as our time-tracking and billing features are designed to give you full visibility into your project income and margins.

You noted that the ease of time allocation and forward planning has been an excellent tool to streamline your efficiency for client interactions, which is exactly what we aim for with our resource planning and live heatmaps.

Regarding your feedback about users editing each other's time entries, we actually introduced a new permission in our March 2026 version update called "Add, modify, and delete time entries of other users." Your site administrator can find this setting under Administration, and then Permission sets to ensure that team members can only manage their own entries, which should help resolve the issue you mentioned with shared projects.

Thank you once again for your feedback, and we truly appreciate you choosing Scoro as your professional services automation platform.

See how Scoro improved
Donte H.
DH
Donte H.
SDR
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Time Management with Scoro"
5/5
What do you like best about Scoro?

I love how user-friendly Scoro is; it's very easy to learn and helps me collect and manage my time efficiently, saving me a lot of time. As an SDR, I appreciate how simple it is to book meetings and organize my tasks with Scoro. The initial setup with the wizard was super easy and helped me learn to navigate the system. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

I love it, use it everyday and its super simple to use. I working as a SDR and i collect my time and my books meeting and it so nice! Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thanks so much for leaving such an awesome review, Donte!

It is fantastic to hear that Scoro is helping you save time by making it easier to collect your hours efficiently and organize your meetings. We are glad that you found the initial setup wizard helpful for navigating the system and that the user-friendly interface supports your daily workflows as an SDR.

Thank you again for your feedback and we really appreciate you choosing Scoro to manage your work.

Daniele D.
DD
Daniele D.
CEO
Small-Business (50 or fewer emp.)
"really complete and easy to use"
4.5/5
What do you like best about Scoro?

Clear interface, all in one platform end to end processed Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Few integration available, cash and finance modules to improve Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Hi Daniele, thank you so much for taking the time to share such an awesome review with us.

It is fantastic to hear that Scoro is helping you manage your entire process from lead to cash in one place, as our quote-to-cash and CRM features are specifically designed to give small businesses the exact end-to-end control they need.

We are also glad you are enjoying the clear interface and the platform's all-in-one nature, which we believe is the best way to maintain visibility across your business without juggling multiple tools.

Regarding your feedback on integrations and finance modules, I recommend exploring our newly launched Marketplace (linked below) to see our native integrations with tools like Xero, QuickBooks, and HubSpot. Also, check out our April 2026 Version Update, which introduced our AI-powered ELI assistant to help you track revenue and profit trends more effectively.

We truly appreciate you choosing Scoro as your partner for growth and thank you again for your feedback.

See how Scoro improved
Klodia L.
KL
Klodia L.
"Smooth Project Management with Scoro"
5/5
What do you like best about Scoro?

I love using Scoro for its excellent team visibility and streamlined workflows, which enhance our efficiency and collaboration across project teams. The deadline management capabilities are particularly valuable, ensuring that everyone remains aligned on project timeframes and expenses. I find Scoro incredibly reliable as it centralizes all communications, significantly reducing the need for back-and-forth emails and facilitating smooth project execution. The platform is easy to set up, making the initial transition seamless and stress-free. Overall, these features contribute to a hassle-free experience without any need for changes. We thought our sage inaact integration was seamless and saved us so much time. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

n/a Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thank you for the fantastic review — we’re thrilled Scoro gives your team clear visibility and smooth workflows, and especially that the Sage Intacct integration feels seamless and time-saving. Our two-way sync keeps projects, invoices, vendors, and payments aligned in both systems, so finance gets clean GL codes and tax handling while project teams see up-to-date billable status and costs. The result is less double entry, faster month-end, and fewer back-and-forth emails between delivery and finance.

Rob F.
RF
Rob F.
Senior Unity Developer
Mid-Market (51-1000 emp.)
"Great feature updates, sometimes updates change things, always has been reliable for time tracking"
4.5/5
What do you like best about Scoro?

User interface often gets updates to streamline time tracking, new chat assistant is useful for finding data on larger projects. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

I would like a native dark mode to help soothe my eyes when filling time during dark hours here in the UK Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thanks for the thoughtful review, Rob! Great to hear the streamlined time-tracking updates are helping and that the new chat assistant is useful on larger projects. Noted on native dark mode to ease late-night logging in the UK — we’ve passed this to our product team as a priority request while we continue improving theme options. Appreciate the tip on breaking big projects into smaller, team-specific tasks; that pattern is exactly how Scoro keeps complex work manageable and accurately tracked.

Helen G.
HG
Helen G.
Lead Associate
Small-Business (50 or fewer emp.)
"Great platform"
4.5/5
What do you like best about Scoro?

They have introduced a GANTT charting feature, and are regularly updating to improve the system Review collected by and hosted on G2.com.

What do you dislike about Scoro?

It can be hard to stay on top of all the updates but they have a great team who will offer time to walk you through things relevant to your requirements every couple of years or so Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thanks so much for the review and the recommendation. We’re glad the new Gantt chart and frequent updates are helping you manage multiple projects across different consultants. It’s fair that staying on top of changes can feel like a lot; we publish clear release notes, offer in-app tours and webinars, and our team is always happy to walk through what’s most relevant to your setup. Appreciate you choosing Scoro, we’ll keep shipping improvements that make your day-to-day easier.