Verified User in Online Media
CO
Verified User in Online Media
Enterprise (> 1000 emp.)
"Effective and efficient project scoping"
3.5/5
What do you like best about SCOPE Better?

The transparency and collaboration possible when estimating a project scope with the team makes the process more efficient and less prone to errors. Review collected by and hosted on G2.com.

What do you dislike about SCOPE Better?

While the user interface and customisation options are good enough there is plenty of room for improvement. Review collected by and hosted on G2.com.

Response from Bruce Tapp of SCOPE Better
Edit edit

Hi there,

Thank you for taking the time to review the SCOPE Better platform. We appreciate your feedback as a valued customer and are happy to hear you have had a positive experience using our platform thus far.

If you would like to provide any further feedback or highlight any improvements we can make, please contact your Account Manager to discuss further.

Thanks,

SCOPE Better

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"User friendly"
4.5/5
What do you like best about SCOPE Better?

We were doing everything manual before so anything is an improvement - its the fact we can send something offical to the clients instead of excel spreadsheets they can edit Review collected by and hosted on G2.com.

What do you dislike about SCOPE Better?

Not everyone at the organization has access Review collected by and hosted on G2.com.

Response from Bruce Tapp of SCOPE Better
Edit edit

Hi there,

Thank you for taking the time to review the SCOPE Better platform. We appreciate your feedback as a valued customer and are happy to hear you have had a positive experience using our platform thus far.

If you would like to provide any further feedback or highlight any improvements we can make, please contact your Account Manager to discuss further.

Thanks,

SCOPE Better

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Has great potential, still working through kinks"
3.5/5
What do you like best about SCOPE Better?

The support team has been amazing- so helpful and responsive. The capabilities of the tool are truly impressive and has the potential to revolutionize how projects are estimated/priced. Review collected by and hosted on G2.com.

What do you dislike about SCOPE Better?

Some technological clunkiness and random errors, some additional features to collaborate within our organization still need to be added Review collected by and hosted on G2.com.

Response from Bruce Tapp of SCOPE Better
Edit edit

Hi there,

Thank you for taking the time to review the SCOPE Better platform. We appreciate your feedback as a valued customer and are happy to hear you have had a positive experience using our platform thus far.

We understand the importance of addressing any technological clunkiness and errors, and we are actively working on enhancing collaboration features within our tool.

If you would like to provide any further feedback or highlight any improvements we can make, please contact your Account Manager to discuss further.

Thanks,

SCOPE Better

Richard T.
RT
Richard T.
CFO and Partner
Mid-Market (51-1000 emp.)
"Write proposals quickly and consistently"
4/5
What do you like best about SCOPE Better?

The system creates a methodology for preparing proposals within minutes and consistenyl across organisations with distributed responsibilities. The design and implementation team are amazing and their level of customer service is better than I have experienced for other systems. They make recommendations to help navigate best use of the system. Review collected by and hosted on G2.com.

What do you dislike about SCOPE Better?

The system allows you to transfer any proposal into a statement of work. However, your language would need to be identitical for every client for this to be useful. Review collected by and hosted on G2.com.

Response from Bruce Tapp of SCOPE Better
Edit edit

Hi Richard,

Thank you for taking the time to review the SCOPE Better platform. We appreciate your feedback as a valued customer and are happy to hear you have had a positive experience using our platform thus far.

If you would like to provide any further feedback or highlight any improvements we can make, please contact your Account Manager to discuss further.

Thanks,

SCOPE Better

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Not a fan"
0.5/5
What do you like best about SCOPE Better?

Modern estimate tool, easy to use interface Review collected by and hosted on G2.com.

What do you dislike about SCOPE Better?

Formatting of estimate outputs, many system glitches Review collected by and hosted on G2.com.

Response from Bruce Tapp of SCOPE Better
Edit edit

Hello,

Thank you for taking the time to review the SCOPE Better platform. We appreciate your feedback as a valued customer and are disappointed to hear you have had a bad experience using our platform.

It would be great to understand the feedback in more detail and how we can improve your experience moving forward in relation to the formatting of the outputs and system glitches you have experienced.

If you could share your contact details then I am happy to have a call to discuss this further.

Alternatively you can contact us via our support portal: https://thevirtugroup.zendesk.com/hc/en-gb/requests/new and I will pick up the request from there.

Thanks,

SCOPE Better

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"I find the software to be not very intuitive and it is buggy."
2.5/5
What do you like best about SCOPE Better?

It is a place to go back and easily find previous estimates. Review collected by and hosted on G2.com.

What do you dislike about SCOPE Better?

It has made the estmating process take 3 times as long as previous methods. Review collected by and hosted on G2.com.

Response from Bruce Tapp of SCOPE Better
Edit edit

Hello,

Thank you for taking the time to review the SCOPE Better platform. We appreciate your feedback as a valued customer and are disappointed to hear you have had a bad experience using our platform.

It would be great to understand the feedback in more detail and how we can improve your experience moving forward and improve the speed it takes for you to generate an estimate in SCOPE Better.

If you could share you contact details then I am happy to have a call to discuss this further.

Alternatively you can contact us via our support portal: https://thevirtugroup.zendesk.com/hc/en-gb/requests/new and I will pick up the request from there.

Thanks,

SCOPE Better