Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Currently the best electronic lab notebook"
4.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

The best advantages are ease of use and the ability to organize and sort everything. The big advantage compared to other software is the inventory system with samples. It allows you to integrate it directly into experiments and protocols. The protocols are also very intuitive, with the ability to create automatic functions and calculations for the quantities to be added to make all kinds of reagents. Our entire company uses it and is satisfied with it. Finally, customer support is excellent, very fast, and has always solved my problems.Setup can be time-consuming at first, depending on the number of samples and data entries required, but once it is up to date, it is very easy to use and add new data as it becomes available. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

There are few disadvantages, but the one that is annoying is the “file storage,” which is inconvenient and every time you add a file, it does not remain in the folder you are in. Adding files one by one can sometimes be tedious. This point could be improved. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Thank you for sharing your positive experience with SciSure. We're glad to hear that the inventory system and protocols have been intuitive and beneficial for your company.

We understand your frustration with the file storage system and will take your feedback into account for future updates. We appreciate your support and are committed to continuously improving our product.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Great Evolving Platform, But Needs Better Bulk Editing Features"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

This is a sandbox-style platform that consistently introduces new features. I appreciate how it continues to evolve and expand its capabilities over time. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

It would be helpful if there were more features for editing multiple samples at once. For example, being able to set the date for 50 samples in a single action would make bulk tasks much more efficient. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

We appreciate your positive feedback and understand the importance of bulk editing features.

We're happy to share that we offer a Sample Batch Update add-on free for installation.

Please let us know if there's anything else we can assist you with!

SV
Scott V.
Biosafety Trainer
Enterprise (> 1000 emp.)
"Do yourself a favor and get SciShield"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

Organization, UI/UX, training formatting, IBC protocol management, inspection module, incredible support, researchers find it easy and straightforward to use, historic record keeping, the implementation process was fantastic, and most importantly, the entire SciShield crew is tremendous - they are all wonderful human beings and truly care about their customers. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

Honestly nothing - there are maybe a few tid-bits here and there (e.g. some customization options), but put it into perspective: SciShield needs to manage a platform for so many different groups with hundreds of different preferences, scientific portfolios, and research directions. So of course there are going to be some limits, but I promise that it doesn't matter. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Thank you for your positive review! It's great to hear that SciSure for Health & Safety (formerly SciShield) is helping you with content management, compliance documentation, and other important aspects of your research work.

We're dedicated to providing the best possible experience for our customers.

JW
Joy W.
Research Associate
Small-Business (50 or fewer emp.)
"Satisfactory"
3.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

eLabNext is a nice hub for all your experimental needs and the constant new features or updates is a nice touch. The access to data left by users no longer included inthe group/company is also nice.

The interface is nice to navigate and the ability to see in a tree format where is what in the inventory system is satisfying.

Having a text based/heavy experiment is nice in that one can easily link previous experiments without having to necessarily rewrite the entire thing from scratch Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

It isn't very intuitive and makes universal use for persons with different types of experiments a bit difficult.

It isn't very intuitive. It would also be nice to be able to make edits on category types to correct for typos etc in the inventory. As far as the inventory goes, when including samples that are present in the inventory, unless it is possible already, it would be nice to be able to state in an experiment how much material of said sample was used and then have that automatically be deducted from the inventory amount instead of having to manually subtract or add a specified amount in the inventory.

Deleting and editing samples within a box or compartment isn't intuitive either.

Having an excel like format for calculations would also help with logging in the journal portions as it comes to experiments would be appreciated as creating tables and or copy and pasting pre-performed calculations is not as efficient. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Thank you for your detailed feedback! We're glad to hear that you find SciSure Research to be a helpful hub for your experimental needs and that you appreciate the constant new features and updates.

We understand your concerns about intuitiveness and the ability to make edits on category types, as well as the inventory management process. Your input is valuable in helping us improve the user experience.

CM
Cristian M.
Graduate Research Assistant
Small-Business (50 or fewer emp.)
"A lab notebook that makes sense"
4.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

Honestly, the best thing is how it keeps everything organized. Going from pen and paper and excel sheets to something this comprehensive really was a game changer. I am able to store all of my protocols and even include things like images to help remember what the results were. Plus, it's pretty easy to learn, even for someone like me who's not super tech-savvy. Customer support has been really great as well! Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

If I had to nitpick, I'd say maybe there could be a quicker way to modify things like quantity for each sample, especially when adding a series of many samples which all have different weights/volumes. But honestly, this is a small thing compared to how much it's improved our workflow. Additionally, the protocol uploading should be improved as often it will be very off from the formatting of the actual protocol. Review collected by and hosted on G2.com.

Gabriele M.
GM
Gabriele M.
Research Assistant
Small-Business (50 or fewer emp.)
"Intuitive and excellent costumer support"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

We've had an excellent experience using ELN – eLabNext. The platform is intuitive, easy to navigate, and straightforward to implement, making it simple to organize and manage our lab data effectively. We use eLabNext daily as part of our routine operations, and its well-structured interface has made adoption seamless across our team.

One of the features we value most is the comprehensive onboarding support. The platform provides clear tutorials and step-by-step guides that help new users get started quickly and confidently.

Customer support has also been exceptional. The team is highly responsive, addressing inquiries promptly and resolving issues with professionalism and efficiency.

When it comes to integration, eLabNext fits well into our existing workflows. While the initial setup requires some learning and configuration, the system integrates smoothly with our lab processes and data management needs once established.

Overall, ELN – eLabNext has had a significant positive impact on our lab’s organization and efficiency. We highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

One area that could use improvement is the separation between the different products—Journal, Inventory, and Protocol. Currently, each requires a separate login, which can be inconvenient and time-consuming. It would greatly enhance the user experience if all products could be accessed seamlessly from the same interface or login page.

Additionally, the Equipment section could benefit from further enhancements to improve usability and functionality. Streamlining these areas would make the platform even more efficient and user-friendly. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

We're thrilled to hear that you've had an excellent experience with SciSure Research! Our team is dedicated to providing intuitive and effective solutions for lab data management, and we're glad to hear that our platform has had a significant positive impact on your organization and efficiency.

We released a new Equipment section in our ELN last year. Please submit your feedback to our Customer Support Portal for evaluation by our team. We'd be happy to hear your thoughts!

Megan M.
MM
Megan M.
Senior Lab Manager
Small-Business (50 or fewer emp.)
"Sample organization and consumable procurement"
4/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

As a lab manager responsible for maintaining inventory of numerous general use consumables across multiple research groups, the shopping cart functionality has revolutionized my procurement process. This feature allows me to efficiently:

Generate comprehensive order lists in a fraction of the time previously required

Quickly scan low-stock items and add them to my cart during routine lab walk-throughs

Save frequently ordered item combinations as templates for recurring orders

Track order history to analyze consumption patterns and forecast future needs

The intuitive interface eliminates the cumbersome spreadsheets and handwritten notes I previously relied on. With just a few clicks, I can compile, review, and submit orders, reducing my administrative workload by approximately 30%. This time-saving tool has been instrumental in preventing stock-outs and ensuring our lab operations continue without interruption due to missing supplies. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

Equipment Section Enhancement Request

The current equipment tracking module would benefit significantly from expanded functionality in several key areas:

Scheduling & Maintenance Features

Alert System Implementation

These enhancements would transform the equipment section from a basic inventory tool into a comprehensive management system that proactively supports laboratory operations and extends equipment lifespan through timely maintenance interventions. Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"eLabNext is helpful"
4/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

The number of features in eLabNext offer a better way to document and organize protocals. I use it a lot as a result. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

One tiny criticism I have is not being able to edit a journal entry while a team member is on it. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Thank you for sharing what you like best about eLabNext. We understand the inconvenience of not being able to edit a journal entry while a team member is on it, but it is not possible to work on the same file simultaneously because we need to be able to log every user action to adhere to GLP compliance.

Annika T.
AT
Annika T.
Student
Enterprise (> 1000 emp.)
"Easy Document Uploads, but Confusing Editing and Poor Guidance"
4/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

I appreciated how simple it was to locate what I needed and to upload documents and other materials to my work page. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

At first, it was very confusing on how to edit certain protocals and update my lab notebook. It felt very unexplained and there wasn't many helpful things. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Hi Annika, thank you for taking the time to share your experience.

We're glad to hear that you found it easy to upload documents and materials to your workspace.

Our Customer Success team is happy to answer any questions you may have and provide you with tips to make this process clearer.

We urge you to reach out to them at support@scisure.com.

Verified User in Research
UR
Verified User in Research
Small-Business (50 or fewer emp.)
"Helpful and easy to use once set up"
4.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

I love having all my sample information digitalized and seeing exactly where everything is stored. I use this daily for my routine sample processing. Great customer support when you have a question or need help doing anything. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

Can be take some time to set up properly and implement its use. I think some functions are not super intuitive and take some time to get used to. I feel like some core functions are missing like switching sample types or creating a sample series between multiple boxes. Review collected by and hosted on G2.com.