CYNTHIA G.
CG
CYNTHIA G.
Project manager
Small-Business (50 or fewer emp.)
"Very easy to use"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

I love that it is very straight forward, customet service is always available and always easy to upload things Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

nothing really I do not like about elab, very easy to use Review collected by and hosted on G2.com.

Mason S.
MS
Mason S.
Student
Small-Business (50 or fewer emp.)
"Overall pleasing and easy to understand layout"
4/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

It's very helpful having everything labeled nicely Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

It was a little confusing at first to figure everything out Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Mason, we're glad to hear that you find our layout pleasing and easy to understand. We understand that getting used to a new platform can initially be confusing, and we appreciate your feedback. We're constantly working to improve user experience and make everything more intuitive.

Thank you for using eLabNext to keep track of your lab group activities!

Fabiola M.
FM
Fabiola M.
Scientist
Small-Business (50 or fewer emp.)
"Your strain inventory is well organized!"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

At my job we use eLabJournal, and it's made a huge difference in how we manage our strain inventory. The platform's inventory system is incredibly intuitive, making it easy to catalog and track our strains.

The best part is how you can seamlessly link samples to the protocols and experiments they're used in, which saves us a lot of time and keeps everything well-organized.

Another feature I love is the add-ons that allow you to easily print labels for your samples. This makes the whole process of labeling and identifying samples much quicker and more efficient. Overall, eLabjournal improves our workflow. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

I don't like that you can't delete forever a sample, you can only archive it Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Thank you for sharing your positive experience with eLabNext! We're glad to hear that our inventory system and sample linking features have been beneficial for your workflow.

We understand your concern about the inability to delete samples permanently. Due to GLP compliance, end-users may not permanently delete samples on their own; however, there is an alternative. Please contact our Customer Success team at support@elabnext.com so they can inform you of your options.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"eLab makes working in the lab so much easier"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

The inventory and journal sections are great. Being able to link inventory items in your experiments is very useful. Customer support is great, they are super responsive and useful - keep up the good work. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

There are some little things that could be improved, but it is constantly evolving and getting better. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Thank you for your positive feedback! We're glad to hear that you find the inventory and journal sections useful, and that our customer support has been helpful. We appreciate your input on areas for improvement and are constantly working to enhance our platform.

Colin H.
CH
Colin H.
'
Small-Business (50 or fewer emp.)
"Great Value"
4.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

Compared to custom LIMS software packages that cost several times more, eLabJournal has given our lab access to many great features with their versatile system without overcompication. Though it doesn't seem originally designed for our industry, this system adapts very well, brought easy start-up, and has panned out nicely over time through expansion. Access to help has always been readily available and several feature requests have been fulfilled for us free of charge. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

The only things missing are aspects I wouldn't expect from an internet-based third-party system: integration with our servers, automation, etc. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

Thank you for sharing your positive experience with eLabJournal. We are pleased to know that our system has met your laboratory's requirements, and our support team has been helpful.

We would like to inform you that it is indeed possible to communicate with external servers using eLab API. If you wish to host eLabNext on your local infrastructure, you can upgrade to a dedicated on-premises installation. In terms of automation, our team is currently working on new automation features, which will be released later this year. We encourage you to stay tuned for more updates!

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Its alright"
2.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

the organization, the serial quantities for a sample, and how it has a bar code Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

How it can become can be a hassle of exiting out of a sample multiple times. Or how you have to click on a sample to see if the numbering is right when doing a certain amount if quantities. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

We appreciate your feedback. If you haven't already, please reach out to our Customer Success team. We'd be happy to offer a consultation session to review your workflow and see how we can improve this experience for you.

Verified User in Biotechnology
AB
Verified User in Biotechnology
Mid-Market (51-1000 emp.)
"Very user friendly"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

it's very user friendly, custom support is fast and efficient, it's low cost for a lot of features. We use it every day. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

the app for mobile is very basic and is almost unusable. This needs to be addressed and fast Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Quick turnaround on Sample Filter feature"
4.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

I appreciate how helpful and quick the eLabNext support team is. They are always quick to respond and never fail to follow up when I have accidently forgotten to reply. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

Unfortunately, sometimes eLabNext can be glitchy and doesn't always show the correct page I looked for. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

We're glad to hear that SciSure is benefiting you with inventory management.

We're sorry to hear you experience performance issues. Will you please submit this to our customer support portal if you have not already?

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"This is a useful tool but a strenuous setup."
3.5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

It is a customizable organization, and after setup, it is very helpful. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

It could be more customizable and for the price it would be nice to have a technician come out to help with initial setup up. Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Verified User in Biotechnology
Small-Business (50 or fewer emp.)
"Excellent for Data Centralization"
5/5
What do you like best about SciSure (formerly known as eLabNext and SciShield)?

Before using eLabJournal, our data was organized using local harddrives, email servers, and some limited cloud services. Each section of a single experiment would be stored separately (the write up, raw data files, and excel worksheet, images, etc.) due to limitations of the software we were using.

With eLabJournal, our data (raw files, images, videos), analysis, and conclusions are all combined into the experiment write-up, and can be accessed effortlessly by any member of the team who has access to the project. Qualitative data such as images and videos can be stored directly within the report, and with the integrated excel widget the analysis can be updated directly on the eLab site, without the need for a local file. Review collected by and hosted on G2.com.

What do you dislike about SciSure (formerly known as eLabNext and SciShield)?

Use of the software can be overwhelming at times, as the number of features offered in terms of customization (pre-made protocols, user access levels, inventory management) is quite high. When bringing new users onboard, it will take some time for them to adapt to the new method of documentation, especially if they are not tech-savy. Review collected by and hosted on G2.com.

Response from Olivia Hulst of SciSure (formerly known as...

We're pleased to hear that our platform has successfully addressed your data centralization needs and improved your team's accessibility!

We appreciate your feedback regarding the learning curve for new users, and we are dedicated to providing comprehensive support and resources to assist with the onboarding process. Please reach out to our support team if you need any onboarding assistance.