SP
Shannon P.
Advancement
Small-Business (50 or fewer emp.)
"Auction Software that works!"
5/5
What do you like best about SchoolAuction.net?

Very easy to use for both the auction committee and the bidders. It also has excellent reporting functionality and helpful support. It's cost-effective for small non-profits and I like that I can use it for multiple events throughout the year. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

We have an in-person auction and a crowd that loves their program. I wish we could print a program from the software rather than building it outside the system. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Shannon, thank you so much for your review - we're happy that you found our software easy to use, and that you're utilizing it for multiple events! Also, thank you for the suggestion on creating and printing programs; we take customer feedback to heart and we're going to add that to our list of future feature considerations.

Kate M.
KM
Kate M.
Events Coordinator
Mid-Market (51-1000 emp.)
"Has been a blessing to us as we have had to shift gears from in-person to online auctions"
4/5
What do you like best about SchoolAuction.net?

The ease of entering items and adding pictures! Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

I do feel like some of the navigation on the site can be confusing or I can't find the report I'm looking for easily Review collected by and hosted on G2.com.

Response from Kathy Doody of SchoolAuction.net

Thanks for your review Kate! We're happy to hear that SchoolAuction.net was easy to use and helped make your event a success. Our reporting is quite robust and we want to make sure you find what you need. Please fee free to reach out to support@schoolauction.net with any reporting questions.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Very user friendly auction software"
5/5
What do you like best about SchoolAuction.net?

It is very user friendly. Affordable. Customer service is great! Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

I wish some of the terminology was customizable. For example, being able to change gala auction to another name. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Hi there,

I appreciate you taking the time to leave us a review. I'm so glad you find our software to be user-friendly and that you've had great interactions with our support team. In response to your wish that "gala auction" have the option to be called something else, that title only appears under the site settings for admin. You and your team can really just think of it as "live event" rather than a gala if that's helpful. There is nowhere the public would see the word "gala" if you didn't want them to -- you can customize the link text and header text for each button on your homepage, each public-facing page, and all the text in between. If you need any help doing that, you can email support@schoolauction.net or click the blue Help widget when you're logged in to your account. Thanks again for the review and we look forward to helping with your next fundraiser!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Great auction software"
4/5
What do you like best about SchoolAuction.net?

Easy to use, easy to update, great customer service Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Site can't accommodate auction items that have multiple spots (ex. 5 highest bidders receive a seat at the table) Review collected by and hosted on G2.com.

Response from Carolyn Dasher of SchoolAuction.net

Thank you for reviewing SchoolAuction.net! We're happy to hear that the software made selling tickets and requesting donations easier for your organization. We appreciate your feedback!

Leanne D.
LD
Leanne D.
student activity coordinator
Enterprise (> 1000 emp.)
"I cannot thank them enough"
5/5
What do you like best about SchoolAuction.net?

Immediate service. Attention to our needs. Helping us solve problems. Understanding when obstacles are created. It is an easy system that anyone can use. I am so impressed and thankful for their help during the pandemic. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

nothing! Honestly, it is great and they are great. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Hi Leanne,

First of all, wow - thank you so much for the kind words. We're so happy we were able to help you out with so many different types of fundraisers. We strive to offer great customer service and help our customers pivot from older systems to ways that are more efficient - to save you time and help your organization earn more money, so I'm glad we were able to help you accomplish just that. We look forward to working with you on your next auction or fundraiser!

KS
Kristin S.
Owner
Small-Business (50 or fewer emp.)
"Easy to work with!"
5/5
What do you like best about SchoolAuction.net?

Customer Support is amazing! They are continually updating to fit the needs of the changing environment of the fundraising world! Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Entering in pre-commited donations is not easy, in the virtual world it would be helpful to have this feature not tie to payments. The website feature is limited in the look and feel. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Hi Kristin,

Thank you for taking the time to write this review. I'll pass on your feedback regarding pre-committed donations to the rest of the team; as you know, we're a small company and we really value customer feedback and requests - in fact, it's one of the main things we consider when developing new features and making changes to existing ones. We're so happy that we're able to help your clients raise money for their organizations, and look forward to continuing to work with you and your team!

Verified User in Fund-Raising
UF
Verified User in Fund-Raising
Mid-Market (51-1000 emp.)
"Confusing"
1.5/5
What do you like best about SchoolAuction.net?

Check out at events is very nice. I liked the option to "bank" a credit card number so those event-goes didn't need to check out at all. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

The fact that there is no training. We are expected to learn little bits and pieces as we go and I don't learn that way. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Impressive small business!"
5/5
What do you like best about SchoolAuction.net?

I appreciate how their product has grown and developed over the 10+ years we've used it. It continually gets better and more user-friendly. It started out pretty clunky, but is now state-of-the-art! Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

I don't appreciate that I've needed to change credit card processors twice to meet SchoolAuction's requirements. Review collected by and hosted on G2.com.

Response from Kathy Doody of SchoolAuction.net

Thank you for being such a loyal SchoolAuction.net customer! As you mention, we've evolved quite a bit over the last 10 years as have credit card processors and we appreciate your willingness to evolve with us as we strive to provide the best options for our customers.

Stephen M.
SM
Stephen M.
Director of Engagement
Mid-Market (51-1000 emp.)
"It works, it's not pretty or attractive."
4/5
What do you like best about SchoolAuction.net?

Makes our catalogs and sets up the webs! Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Ugly-Clunky-This survey is dumb becaused Review collected by and hosted on G2.com.

Response from Kathy Doody of SchoolAuction.net

Hi Stephen - We're happy to hear using SchoolAuction.net helped streamline your gala's live and silent auction and raffle by sending donors to one place and that you were pleased with the catalog set up feature. If you would like to discuss this review survey, please feel free to reach out to us at support@schoolauction.net. Thanks for your review!

AF
Amber F.
Event Sales & Marketing Manager
Small-Business (50 or fewer emp.)
"Easy and responsive!"
5/5
What do you like best about SchoolAuction.net?

Very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Wish there were a couple of more templates to choose from. Review collected by and hosted on G2.com.

Response from Kathy Doody of SchoolAuction.net

We strive to provide the most comprehensive solution for all of your fundraising needs, so thanks for the kind words Amber!