Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Fantastic Software"
5/5
What do you like best about SchoolAuction.net?

The software is very easy to use and the tutorials are very easy to follow. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Not having your donors available from other software programs. Occasionally the tutorials were out of date and not the same as the current screens. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Thanks for the high praise! We're so glad you see the benefit of our reporting feature and find our software easy to use. We always strive to keep our tutorials up-to-date, so if you want to pass along any you noticed that may not be, please email them to vanessa@schoolauction.net. Thanks again for taking the time to leave a review.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Good all around auction software"
4/5
What do you like best about SchoolAuction.net?

It's a great way to both track donors, donated items, ticket sales, and auction winners. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

I wish there were more customizing features for the forward facing components. Such as layouts and font/design for the bid sheets and auction item pages. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Hi there,

I appreciate the time you took to leave this review and am so glad that our software can help your school raise more money. I'll also pass on your desire for more layout and design options to the rest of the team. Thanks for your feedback and I look forward to helping your school with their next fundraiser!

Brian K.
BK
Brian K.
Marketing/Development Coordinator
Small-Business (50 or fewer emp.)
"Easy-to-use interface"
4/5
What do you like best about SchoolAuction.net?

Can bulk-edit multiple items at once - a big time saver. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

There seems to be a bit of lag time on the website -- when I go to click on something it often takes a second or two to work. Review collected by and hosted on G2.com.

Response from Kathy Doody of SchoolAuction.net

We're glad you appreciate the bulk-edit feature as well as the ease of use for multiple stakeholders to be working at the same time Brian. Our tool set is very robust, which sometimes means a slight delay when using the manager tool, but hopefully it wasn't more than a second or two and you were able to continue setting up your event successfully. Thank you for your review.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great Support"
5/5
What do you like best about SchoolAuction.net?

School Auction has a variety of subscription plans to adapt to the needs of the organization.

They provide wonderful, clear reporting.

Their team provides helpful, timely support and they are responsive and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Only one way to receive the funds after an auction-would prefer direct deposit without WePay if possible or an option of gateways. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Thanks for the great review - we truly appreciate it and are thrilled that your organization has benefited from our software in a number of ways. If you'd like information on our plans that allow for credit card processers other than WePay, you can email me at vanessa@schoolauction.net. I'd be more than happy to discuss other options with you.

Kelly D.
KD
Kelly D.
Advancement Admin. Assistant
Small-Business (50 or fewer emp.)
"Plan to continue use"
3.5/5
What do you like best about SchoolAuction.net?

I like customer support. They are highly responsive. I also appreciate the mobile bidding side of things. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

There are still some things that are hard-coded that I wish I could change. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Hi Kelly - Thanks for the feedback. We're glad you enjoy our mobile bidding feature, and that you find our Support team helpful. If you want to email me some of things that are hard-coded in the software that you wish you could change, I'd be happy to share that with the rest of the team; many of the new features & settings we add are in direct response to customer feedback. My email address is vanessa@northworld.com

Update on 3/1/24: Thank you for taking the time to leave a review in 2022 - we sincerely value your feedback. If you've had any new experiences or insights with our product since then, we would greatly appreciate it if you could consider updating your review. Your updated input can help us continue to improve and assist other customers in making informed decisions. And if you need any assistance updating it, you can reach me at info@schoolauction.net. Thank you for your support!

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"I have been using Schoolauction.net for 3 year and the customer service is amazing"
5/5
What do you like best about SchoolAuction.net?

The knowledge base and customer service. It's user-friendly. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

It can be hard to follow if you are not tech savy! Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Hi,

Thank you for the high rating! We're so glad you appreciated the features we added during the pandemic, and that you value our customer service. Remember - if you ever find something to be confusing and don't get the answers you need from our support library, you can always reach us by clicking the blue Help widget on the right edge of your page, or by emailing us at support@schoolauction.net - we're happy to help. Looking forward to assisting with your next event!

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Easy to use"
4.5/5
What do you like best about SchoolAuction.net?

Mobile bidding is simple for bidders!!!! Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Nothing! It's great and simple to use!!! Review collected by and hosted on G2.com.

Response from Kathy Doody of SchoolAuction.net

We love how simple mobile bidding is too! Thanks so much for being such a loyal customer and best of luck on your next at your next fundraising event.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"School Auction is a user friendly auction site that has truly helped our non-profit out."
5/5
What do you like best about SchoolAuction.net?

I loved all of the helpful tutorials and videos to explain how to set up our online auction. If I didn't understand something I could always email support and get a quick response. Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

The ability to customize the auction webpage a bit more to represent our non-profit organization better. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Thanks for taking the time to leave your review. We're glad that you find our Support library and our Support staff to be helpful! And thank you for the site customization feedback -- we read and consider all customer feedback when implementing new features.

Update on 3/1/24: Thank you for taking the time to leave a review in 2022 - we sincerely value your feedback. If you've had any new experiences or insights with our product since then, we would greatly appreciate it if you could consider updating your review. Your updated input can help us continue to improve and assist other customers in making informed decisions. And if you need any assistance updating it, you can reach me at info@schoolauction.net. Thank you for your support!

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Great product for the price"
4/5
What do you like best about SchoolAuction.net?

Very user friendly and great tech support Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

Some of the search functions and data parameters are limited. Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Thanks for your review and rating! We're glad you find our software to be very user-friendly. If you'd like to send me an email with specifics regarding the search functions you think could be improved upon, I'd be happy to look into it further. You can reach me at vanessa@northworld.com

Verified User in Libraries
AL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Good all-in-one"
4/5
What do you like best about SchoolAuction.net?

The virtual event displays on the same page as donations, chats, etc Review collected by and hosted on G2.com.

What do you dislike about SchoolAuction.net?

the interface is not aesthetically pleasing Review collected by and hosted on G2.com.

Response from Vanessa Beyers of SchoolAuction.net

Hi there, Thank you so much for your review. If you'd like to provide additional feedback in regards to what elements you think can be improved aesthetically, you can reach me at vanessa@northworld.com. And I'm glad you appreciate our virtual interface - that's one of my favorite features of our software as well!