# Best Diagramming Software

## How Many Diagramming Software Products Does G2 Track?

**Total Products under this Category:** 137

### Category Stats (Jul 2026)

- **Average Rating:** 4.39/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Space Designer 3D (+0.74%) - Among all products in this category, Space Designer 3D recorded the largest rating increase compared to last month

_Last updated: July 28, 2026_

## How Does G2 Rank Diagramming Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 33,900+ Authentic Reviews
- 137+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Diagramming Software
 ![G2 Grid® for Diagramming Software plotting products by satisfaction and market presence](https://www.g2.com/categories/diagramming/grids.png?focus%5B%5D=42445&focus%5B%5D=2887&focus%5B%5D=17137&focus%5B%5D=1215793&focus%5B%5D=737&focus%5B%5D=89809&focus%5B%5D=6782&focus%5B%5D=17725)

Highlighted products: Miro, Lucid Visual Collaboration Suite, Visio, FigJam, Cvent Event Marketing & Management, Wondershare EdrawMax, Mural, and SmartDraw.

Underlying data: [Grid® JSON](https://www.g2.com/categories/diagramming/grids.json?focus%5B%5D=miro&focus%5B%5D=lucid-software-inc-lucid-visual-collaboration-suite&focus%5B%5D=visio&focus%5B%5D=fig-jam&focus%5B%5D=cvent-event-marketing-management&focus%5B%5D=wondershare-edrawmax&focus%5B%5D=mural&focus%5B%5D=smartdraw)

### [Miro](https://www.g2.com/products/miro/reviews)

Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing faster. Serving more than 100 million users across 250,000 customers, Miro empowers cross-functional teams to flow from early discovery through final delivery on a shared, AI-first canvas. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation. Key AI capabilities include Flows, which are visual AI workflows that automate multi-step processes while empowering teams with full visibility and control at every step; Sidekicks, which are conversational AI co-creators with expertise on specific tasks, jobs, or processes that move work forward; and Your AI and Knowledge, a collaborative integration layer that connects and enhances existing enterprise AI capabilities without leaving the platform. The Model Context Protocol (MCP) extends the ecosystem by accelerating agentic code, leveraging context from Miro to generate code in agents powered by Miro’s own MCP server. Miro for Product Acceleration is a comprehensive solution of integrated AI-first products designed to help product teams make smarter decisions about what to build and move faster. All of these capabilities are built on one platform with a shared data model, advanced security and compliance controls, and responsible AI certification at the forefront. By embedding AI where teamwork happens, Miro keeps teams in the flow of work, accelerates processes, and ultimately transforms organizations.

**Average Rating:** 4.6/5.0

**Total Reviews:** 13,238

#### How Do G2 Users Rate Miro?

- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Miro?

- **Seller:** [Miro](https://www.g2.com/sellers/miro)
- **Company Website:** miro.com
- **Year Founded:** 2011
- **HQ Location:** San Francisco, California
- **Twitter:** @MiroHQ  
38,406 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f57ac7919e85e990749a7e280ff060714aa191b894eb78b9d1e3aaf8a9dc519a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmirohq%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,840 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Project Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 39% Small, 29% Medium

#### What Do G2 Reviewers Say About Miro?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **intuitive design** of Miro, finding it easy to use and convenient for collaboration.
- Users appreciate the **efficient team collaboration** in Miro, benefiting from easy access and seamless sharing of ideas.
- Users value Miro's **intuitive features and flexibility** , enhancing productivity and creativity with easy-to-navigate tools.
- Users love Miro for its **effortless real-time collaboration** , enhancing teamwork and idea visualization seamlessly.
- Users appreciate Miro's **versatile templates** that simplify project planning and enhance collaborative workflows seamlessly.

##### Cons

- Users express a desire for a **bird’s-eye view** feature in Miro, seeking better project overview and management.
- Users find that **embedding Miro boards looks poor** in Confluence, hindering the overall presentation quality.
- Users find Miro's **limited features** frustrating, as essential functions often require a paid plan for access.
- Users find the **learning curve challenging** , particularly for onboarding less tech-savvy individuals to Miro.
- Users experience **slow loading times** with Miro, which hinders efficiency when handling large documents and boards.

#### What Are Recent G2 Reviews of Miro?

**["Miro: Seamless Collaboration, Intuitive Features"](https://www.g2.com/survey_responses/miro-review-13159554)**

**Rating:** 4.5/5.0 stars

_— Tolu K._

[Read full review](https://www.g2.com/survey_responses/miro-review-13159554)

**["Miro turned my scattered thinking into something I can actually build with."](https://www.g2.com/survey_responses/miro-review-13171312)**

**Rating:** 5.0/5.0 stars

_— Dorce M._

[Read full review](https://www.g2.com/survey_responses/miro-review-13171312)

#### What Are G2 Users Discussing About Miro?

- [How are teams using Miro to enhance collaboration and brainstorming in a virtual environment?](https://www.g2.com/discussions/miro-how-are-teams-using-miro-to-enhance-collaboration-and-brainstorming-in-a-virtual-environment) - 4 comments, 6 upvotes
- [How are teams using Miro to enhance collaboration and brainstorming in a virtual environment?](https://www.g2.com/discussions/how-are-teams-using-miro-to-enhance-collaboration-and-brainstorming-in-a-virtual-environment) - 1 comment, 2 upvotes
- [What is Miro used for?](https://www.g2.com/discussions/what-is-miro-used-for) - 4 comments, 1 upvote
- [What is InVision Freehand used for?](https://www.g2.com/discussions/what-is-invision-freehand-used-for) - 1 comment, 2 upvotes
- [Is mural or Miro better?](https://www.g2.com/discussions/is-mural-or-miro-better) - 2 comments, 1 upvote

### [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews)

Lucid is a Work Acceleration Platform powered by visual collaboration that helps teams see and build the future. Serving more than 100 million users and 99% of the Fortune 500, its enterprise offering is the Lucid Visual Collaboration Suite, which combines Lucidchart for intelligent diagramming and Lucidspark for virtual whiteboarding. With an infinite, universal canvas, cross-functional teams can switch seamlessly between purpose-built toolsets to visualize complex systems, ideate, plan, and build better ideas faster. Key enterprise capabilities include powerful optional accelerators that specialize the platform for specific initiatives. The Agility Accelerator surfaces insights on team health and enables data-backed capacity planning; the Cloud Accelerator automatically generates up-to-date, customizable cloud infrastructure documentation; and the Process Accelerator delivers increased governance and standardization for maintaining organizational processes. Additionally, both core applications feature built-in AI capabilities and extensive integrations with industry leaders like Atlassian, Google, Microsoft, and Slack. The Lucid Suite facilitates seamless remote and hybrid collaboration across the entire enterprise—from IT and engineering to marketing and operations. Organizations use team hubs as a virtual home base for creating and sharing documentation, keeping work visible to the right people. Backed by enhanced enterprise security and premium support options, the Lucid Suite accelerates strategic initiatives such as technology innovation, faster decision-making, and operational excellence, ultimately driving large-scale organizational change.

**Average Rating:** 4.5/5.0

**Total Reviews:** 8,719

#### How Do G2 Users Rate Lucid Visual Collaboration Suite?

- **Quality of Support:** 8.9/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Lucid Visual Collaboration Suite?

- **Seller:** [Lucid Software Inc.](https://www.g2.com/sellers/lucid-software-inc)
- **Company Website:** lucid.co
- **Year Founded:** 2010
- **HQ Location:** South Jordan, UT
- **Twitter:** @LucidSoftware  
14,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e50e2fe2fc895eb6577cff5e936d94630d3ffcd96cd80b97029bd2b1862798d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1214453%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,503 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Student
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 40% Small, 35% Medium

#### What Do G2 Reviewers Say About Lucid Visual Collaboration Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **intuitive and easy-to-navigate design** of Lucid Visual Collaboration Suite enhances their diagramming and flowcharting experience.
- Users highlight the **easy creation** features of Lucid Visual Collaboration Suite, streamlining project planning and collaboration effortlessly.
- Users value the **intelligent diagramming** capabilities of Lucid Visual Collaboration Suite, enhancing creativity and collaboration across teams.
- Users appreciate the **user-friendly interface** and versatile features of Lucid Visual Collaboration Suite for efficient diagram design.
- Users value the **effective team collaboration** features of Lucid Visual Collaboration Suite that enhance productivity and streamline tasks.

##### Cons

- Users find the **learning curve** for Lucid Visual Collaboration Suite somewhat overwhelming, requiring time to master its features.
- Users find **missing features** like limited document creation and advanced functionalities restrict their collaboration experience.
- Users often face **diagramming issues** like limited shapes and performance lags with large diagrams, affecting usability.
- Users find the **limited features** in the Lucid Visual Collaboration Suite hinder their experience, especially for free users.
- Users find Lucid Visual Collaboration Suite's usability to be **not intuitive** , especially when compared to competitors like Figjam.

#### What Are Recent G2 Reviews of Lucid Visual Collaboration Suite?

**["Lucid Simplifies Technical Design and Team Collaboration"](https://www.g2.com/survey_responses/lucid-visual-collaboration-suite-review-13164707)**

**Rating:** 4.0/5.0 stars

_— Jayesh W._

[Read full review](https://www.g2.com/survey_responses/lucid-visual-collaboration-suite-review-13164707)

**["Five years in and still my go-to for diagrams"](https://www.g2.com/survey_responses/lucid-visual-collaboration-suite-review-13153211)**

**Rating:** 5.0/5.0 stars

_— Andrés A._

[Read full review](https://www.g2.com/survey_responses/lucid-visual-collaboration-suite-review-13153211)

#### What Are G2 Users Discussing About Lucid Visual Collaboration Suite?

- [What is Lucidchart used for?](https://www.g2.com/discussions/what-is-lucidchart-used-for) - 4 comments, 5 upvotes
- [How do you use a Lucidchart diagram?](https://www.g2.com/discussions/how-do-you-use-a-lucidchart-diagram)
- [Is Lucidchart any good?](https://www.g2.com/discussions/is-lucidchart-any-good) - 6 comments, 12 upvotes
- [What can you do with Lucidchart?](https://www.g2.com/discussions/what-can-you-do-with-lucidchart) - 2 comments, 1 upvote

### [Visio](https://www.g2.com/products/visio/reviews)

Visio is an innovative solution that helps you visualize data-connected business process flows with dozens of ready-to-use templates and thousands of customizable shapes. Work visually from anywhere, at any time. Microsoft Visio helps professionals create detailed flowcharts, organizational charts, and network diagrams. With an intuitive interface and extensive templates, it simplifies visual data representation. Integrated with Microsoft 365, Visio supports real-time collaboration, making it ideal for business process modeling and IT infrastructure mapping.

**Average Rating:** 4.2/5.0

**Total Reviews:** 676

#### How Do G2 Users Rate Visio?

- **Quality of Support:** 8.1/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Visio?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Consultant, Graduate Engineering Trainee
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 42% Large, 33% Medium

#### What Do G2 Reviewers Say About Visio?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Visio, highlighting its user-friendly design and fast drawing capabilities.
- Users appreciate the **variety of shapes** in Visio, enabling easy and flexible diagram creation for diverse needs.
- Users find Visio's **easy creation** of diagrams efficient, thanks to its user-friendly interface and rich templates.
- Users appreciate the **seamless integration** of Visio with Microsoft products, enhancing their workflow and collaboration effectively.
- Users appreciate the **intuitive design** of Visio, making it easy and fast to create visuals and diagrams.

##### Cons

- Users find the **cost of the perpetual license** for Visio quite high, raising concerns about its overall value.
- Users find the **learning curve steep** for advanced features, but ultimately adapt for a positive experience.
- Users find the **limited templates** in Visio restrictive, hindering their ability to create varied diagrams effectively.
- Users experience **slow performance** when working with large diagrams, particularly when using Visio via the browser.
- Users experience **compatibility issues** with Microsoft Visio, complicating sharing and access for non-Visio users.

#### What Are Recent G2 Reviews of Visio?

**["Simple Yet Effective for Process Mapping"](https://www.g2.com/survey_responses/visio-review-12868162)**

**Rating:** 5.0/5.0 stars

_— Beatriz M._

[Read full review](https://www.g2.com/survey_responses/visio-review-12868162)

**["A Crucial Tool for Regulatory Affairs"](https://www.g2.com/survey_responses/visio-review-12734647)**

**Rating:** 5.0/5.0 stars

_— Mike W._

[Read full review](https://www.g2.com/survey_responses/visio-review-12734647)

#### What Are G2 Users Discussing About Visio?

- [What is Visio used for?](https://www.g2.com/discussions/what-is-visio-used-for)
- [Is Visio better than PowerPoint?](https://www.g2.com/discussions/is-visio-better-than-powerpoint) - 2 comments
- [Is Visio free with Office 365?](https://www.g2.com/discussions/is-visio-free-with-office-365) - 2 comments
- [What's the difference between Visio Standard and Visio Professional?](https://www.g2.com/discussions/what-s-the-difference-between-visio-standard-and-visio-professional) - 1 comment
- [Is there a free version of Microsoft Visio?](https://www.g2.com/discussions/is-there-a-free-version-of-microsoft-visio) - 1 comment

### [FigJam](https://www.g2.com/products/fig-jam/reviews)

FigJam is the space where teams turn possibilities into real plans. Use FigJam’s flexible, open canvas to shape stronger solutions to tough problems, get stakeholders on the same page, and keep sprints moving forward. FigJam lives side by side with Figma, so work and ideas can flow from one tool to the next. Get started with templates featuring everything from workshops and diagramming to mind-mapping and planning—try FigJam for free today and discover a better way of visually collaborating with your team.

**Average Rating:** 4.6/5.0

**Total Reviews:** 457

#### How Do G2 Users Rate FigJam?

- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10)

#### Who Is the Company Behind FigJam?

- **Seller:** [Figma](https://www.g2.com/sellers/figma)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @figma  
560,699 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09c397bcaf19682871f25a6c06b4a58facbe2b286d5372458c3845c1e1c0f585&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3650502%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,110 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Designer, Product Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Small, 35% Medium

#### What Do G2 Reviewers Say About FigJam?

_AI-generated summary from verified user reviews_

##### Pros

- Users find FigJam **incredibly easy to use** , enabling smooth collaboration and fast integration for teams and designers.
- Users value the **intuitive interface and seamless integration** of FigJam, enhancing collaboration and brainstorming efficiency.
- Users appreciate the **ease of use** of FigJam, making it accessible and efficient for all, including non-designers.
- Users value the **seamless team collaboration** in FigJam, enhancing brainstorming and UX research efficiency across projects.
- Users value FigJam for its **fast and intuitive brainstorming experience** , enhancing team collaboration and integration with Figma.

##### Cons

- Users find FigJam has **limited features** for complex diagrams, affecting usability and performance on large boards.
- Users note a **lack of diverse and polished templates** in FigJam compared to competitors, affecting usability for new contributors.
- Users experience **performance issues** with FigJam on large boards, causing slowness when collaborating and managing complex diagrams.
- Users experience **slow performance** on large boards with many assets, affecting their overall experience and efficiency.
- Users experience **lagging performance** when using FigJam for large boards, impacting their workflow and efficiency.

#### What Are Recent G2 Reviews of FigJam?

**["My Go-To Tool for Creating Flowcharts and Designs"](https://www.g2.com/survey_responses/figjam-review-12629552)**

**Rating:** 4.0/5.0 stars

_— Aattisho B._

[Read full review](https://www.g2.com/survey_responses/figjam-review-12629552)

**["Perfect for Remote Collaboration"](https://www.g2.com/survey_responses/figjam-review-13039267)**

**Rating:** 4.5/5.0 stars

_— Tejesh A._

[Read full review](https://www.g2.com/survey_responses/figjam-review-13039267)

### [Wondershare EdrawMax](https://www.g2.com/products/wondershare-edrawmax/reviews)

Wondershare EdrawMax is an all-in-one diagramming tool that can serve all of your purposes. It is available for Windows, macOS, Linux and Online using. Whether you need to draw flowcharts, mind maps, org charts, gantt charts, floor plans, and ER diagrams, you can find what you want in EdrawMax. EdrawMax provide solutions for more than 210 types of diagrams.

**Average Rating:** 4.5/5.0

**Total Reviews:** 139

#### How Do G2 Users Rate Wondershare EdrawMax?

- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Wondershare EdrawMax?

- **Seller:** [Wondershare](https://www.g2.com/sellers/wondershare)
- **Year Founded:** 2003
- **HQ Location:** Shenzen, CN
- **Twitter:** @Wondershare  
14,154 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=42a8a1c3cd18c714b0cd5cd2449a17e67c0c07eae232ab173d3127cb34a22eea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwondershare-technology&secure%5Burl_type%5D=linkedin_company_website)  
644 employees on LinkedIn®
- **Ownership:** SHE: 300624

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 66% Small, 18% Medium

#### What Do G2 Reviewers Say About Wondershare EdrawMax?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Wondershare EdrawMax, finding it intuitive and user-friendly across platforms.
- Users love the **variety of templates** in Wondershare EdrawMax, which simplify diagram creation and enhance workflow efficiency.
- Users praise EdrawMax for its **intuitive design** , making diagram creation easy and accessible for beginners.
- Users appreciate the **customizability** of Wondershare EdrawMax, enabling tailored solutions for various personal and business needs.
- Users find Wondershare EdrawMax to have an **easy learning curve** , enabling quick creation of diagrams and efficient work.

##### Cons

- Users find the **limited templates** in Wondershare EdrawMax challenging, making it time-consuming to find suitable options.
- Users find **movement difficulty** challenging, as the symbols can be finicky and navigation feels overwhelming initially.
- Users find the **feature complexity** of EdrawMax overwhelming, often struggling with the extensive tools and usability challenges.
- Users feel the **lack of templates** limits functionality, expressing a desire for more diverse options in EdrawMax.
- Users face **connection issues** with EdrawMax, particularly when offline, leading to frustrating access difficulties.

#### What Are Recent G2 Reviews of Wondershare EdrawMax?

**["Outstanding Application makes works easy"](https://www.g2.com/survey_responses/wondershare-edrawmax-review-10942452)**

**Rating:** 4.5/5.0 stars

_— Amit P._

[Read full review](https://www.g2.com/survey_responses/wondershare-edrawmax-review-10942452)

**["GREAT software"](https://www.g2.com/survey_responses/wondershare-edrawmax-review-10943932)**

**Rating:** 5.0/5.0 stars

_— Jacques L._

[Read full review](https://www.g2.com/survey_responses/wondershare-edrawmax-review-10943932)

#### What Are G2 Users Discussing About Wondershare EdrawMax?

- [Is edraw software free?](https://www.g2.com/discussions/is-edraw-software-free)
- [How much does EDraw Max cost?](https://www.g2.com/discussions/how-much-does-edraw-max-cost)
- [What are the edraw system requirements?](https://www.g2.com/discussions/what-are-the-edraw-system-requirements)
- [What is Wondershare EDraw Max?](https://www.g2.com/discussions/what-is-wondershare-edraw-max)

### [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews)

Cvent delivers an all-in-one event platform for any event, and every event. Our platform simplifies the management of each stage of the event lifecycle while giving you the data and insights you need to maximize your value. Whether in-person, virtual, or hybrid, you’ll have a single platform with everything you need to find suppliers, engage attendees, maximize sponsor value, and capture important event data. As a global leader in event marketing and management technology, Cvent is uniquely positioned to support your events of all types, sizes, and complexities.

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,234

#### How Do G2 Users Rate Cvent Event Marketing & Management?

- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 7.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Cvent Event Marketing & Management?

- **Seller:** [Cvent](https://www.g2.com/sellers/cvent)
- **Company Website:** www.cvent.com
- **Year Founded:** 1999
- **HQ Location:** Tysons Corner, VA
- **Twitter:** @cvent  
42,011 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a18a9edbdd93a70a1a31c815337b43f80b9e4cfe0d9aafa1615bfdaa996bd17&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18125%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,778 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Event Coordinator, Event Manager
- **Top Industries:** Non-Profit Organization Management, Events Services
- **Company Size:** 37% Medium, 35% Small

#### What Do G2 Reviewers Say About Cvent Event Marketing & Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** with Cvent, finding it seamless and straightforward for event registration.
- Users highlight the **unmatched features** of Cvent for managing complex corporate events seamlessly and efficiently.
- Users appreciate the **comprehensive attendee management features** of Cvent, streamlining event processes for various industries.
- Users praise the **wonderful customer support** of Cvent, noting their helpfulness in navigating registration complexities.
- Users find Cvent's **easy setup** for attendee management simplifies organizing large conferences and events efficiently.

##### Cons

- Users often feel Cvent is **too expensive** , with unclear costs and limited value compared to competitors.
- Users find Cvent's platform **not intuitive** , requiring training and practice to navigate effectively and set up events.
- Users experience **registration issues** due to a steep learning curve and challenges with integration into the Cvent ecosystem.
- Users experience a notable **learning curve** with Cvent, requiring training to navigate its dense interface effectively.
- Users experience **limited customization options** , making it challenging to tailor the platform to specific needs effectively.

#### What Are Recent G2 Reviews of Cvent Event Marketing & Management?

**["Efficient Event Management"](https://www.g2.com/survey_responses/cvent-event-marketing-management-review-1233689)**

**Rating:** 4.0/5.0 stars

_— David B._

[Read full review](https://www.g2.com/survey_responses/cvent-event-marketing-management-review-1233689)

**["Revolutionized On-Site Engagement and Extended the Attendee Experience"](https://www.g2.com/survey_responses/cvent-event-marketing-management-review-13113203)**

**Rating:** 5.0/5.0 stars

_— Chris T._

[Read full review](https://www.g2.com/survey_responses/cvent-event-marketing-management-review-13113203)

#### What Are G2 Users Discussing About Cvent Event Marketing & Management?

- [What are the key functionalities of Cvent that a new event planner should master for successful event management?](https://www.g2.com/discussions/what-are-the-key-functionalities-of-cvent-that-a-new-event-planner-should-master-for-successful-event-management)
- [What is Cvent used for?](https://www.g2.com/discussions/cvent-what-is-cvent-used-for)
- [What is Cvent Registration used for?](https://www.g2.com/discussions/what-is-cvent-registration-used-for) - 1 comment
- [What is OnArrival used for?](https://www.g2.com/discussions/what-is-onarrival-used-for)
- [What is Cvent OnSite Solutions used for?](https://www.g2.com/discussions/what-is-cvent-onsite-solutions-used-for)

### [SmartDraw](https://www.g2.com/products/smartdraw/reviews)

SmartDraw makes professional drawings and diagrams accessible to everyone. Non-technical users can quickly create floor plans, while professionals get the precision and scale they require. With industry-leading floor planning tools, strong data integrations, and an intuitive interface for traditional diagramming, SmartDraw delivers enterprise-ready power without unnecessary complexity. 1. Easy to Get Expert Results SmartDraw makes it easy to create accurate scaled diagrams without requiring specialized CAD training. Create floor plans for both residential and commercial spaces, make accident reconstructions and crime scenes, build fire pre-plans and design landscapes easily. Your team doesn't need to be experts to get expert results. 2. Start with Existing Imagery While SmartDraw makes creating floor plans easy, you can skip that step and import an existing floor plan as a PDF or start with a Google Maps image to serve as the foundation for a new drawing. 3. Industry Standard Content Get thousands of industry-standard symbols to build anything from commercial floor plans, warehouse layouts to accident reconstructions and fire pre-plans. 4. Create Custom Symbol Libraries You can truly customize any floor plan using your own product catalog. Import symbols, apply scale, and add shape data. Plus, SmartDraw can count items automatically and generate visual manifests to support estimates and proposals. 5. Data-Enabled Shapes and Drawings With SmartDraw, you can turn ordinary diagrams into data-driven plans by attaching structured information to every symbol. Teams can generate manifests and summaries on demand for estimating, purchasing, or documentation. 6. A Solution for All Your Diagramming Needs Support your entire organization with flowcharts, organizational charts, mind maps, project charts, technical engineering diagrams, IT diagrams, and more. 7. Simple Administration SmartDraw works hand in glove with your existing IT infrastructure without disruption to maximize what you've already invested in. You can provision users with SSO, save files to your own preferred storage solution, and enjoy enterprise-level security. 8. Enterprise Support As an enterprise customer, you will have your own dedicated support rep for onboarding, training, and more. SmartDraw customers range from universities, police departments, fire departments and government agencies to over 85% of the Fortune 500.

**Average Rating:** 4.5/5.0

**Total Reviews:** 389

#### How Do G2 Users Rate SmartDraw?

- **Quality of Support:** 9.1/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)

#### Who Is the Company Behind SmartDraw?

- **Seller:** [SmartDraw](https://www.g2.com/sellers/smartdraw)
- **Company Website:** www.smartdraw.com
- **Year Founded:** 1994
- **HQ Location:** The Woodlands, Texas
- **Twitter:** @SmartDraw  
3,069 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1c0e7b08d02c65fa437628224e2a3dc56ae84132e59ac0440d43f37253e955b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38151%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Project Manager
- **Top Industries:** Construction, Information Technology and Services
- **Company Size:** 44% Small, 35% Medium

#### What Do G2 Reviewers Say About SmartDraw?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in SmartDraw, enabling quick design adjustments and efficient workflows for floor plans.
- Users love the **ease of use** of SmartDraw, enabling quick creation of professional diagrams efficiently and affordably.
- Users value the **extensive templates** in SmartDraw that enhance usability and streamline project creation.
- Users appreciate the **ease of use and quick setup** of SmartDraw, enhancing productivity for medium-sized businesses.
- Users appreciate the **easy creation** of diagrams in SmartDraw, benefiting from its extensive templates and quick usability.

##### Cons

- Users find the **learning curve for advanced features** challenging, as automation tools require significant initial effort to master.
- Users find the **limited shapes** in SmartDraw restrictive, desiring more modern options and 3D capabilities for their projects.
- Users find **limited features** in SmartDraw, especially regarding mobile access and layout options, restricting their creativity.
- Users feel that SmartDraw lacks **essential features** , such as saving indicators, more templates, and better mobile access.
- Users experience **slow loading** issues, especially on mobile, making it frustrating to access and work on diagrams.

#### What Are Recent G2 Reviews of SmartDraw?

**["Clean, Easy-to-Use Interface That Streamlines Team Collaboration"](https://www.g2.com/survey_responses/smartdraw-review-12917764)**

**Rating:** 4.5/5.0 stars

_— Gaylord G._

[Read full review](https://www.g2.com/survey_responses/smartdraw-review-12917764)

**["SmartDraw Makes Visual Layouts and Workflows Fast and Effortless"](https://www.g2.com/survey_responses/smartdraw-review-13163729)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/smartdraw-review-13163729)

#### What Are G2 Users Discussing About SmartDraw?

- [How do I download SmartDraw for free?](https://www.g2.com/discussions/how-do-i-download-smartdraw-for-free) - 1 comment
- [How much is SmartDraw for Mac?](https://www.g2.com/discussions/how-much-is-smartdraw-for-mac) - 1 comment
- [Is SmartDraw legit?](https://www.g2.com/discussions/is-smartdraw-legit) - 1 comment
- [What is SmartDraw used for?](https://www.g2.com/discussions/what-is-smartdraw-used-for) - 1 comment

### [Mural](https://www.g2.com/products/mural/reviews)

Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it's building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management & engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural's AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth.

**Average Rating:** 4.6/5.0

**Total Reviews:** 1,404

#### How Do G2 Users Rate Mural?

- **Quality of Support:** 9.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Mural?

- **Seller:** [Mural](https://www.g2.com/sellers/mural)
- **Company Website:** mural.co
- **Year Founded:** 2011
- **HQ Location:** San Francisco, California
- **Twitter:** @MURAL  
13,596 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0ddf737df04e416f773d8af0066e27ad1301e7d13ed0301c167fbdcacd8c225&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2384213%2F&secure%5Burl_type%5D=linkedin_company_website)  
557 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** UX Designer, Product Manager
- **Top Industries:** Information Technology and Services, Management Consulting
- **Company Size:** 44% Large, 35% Small

#### What Do G2 Reviewers Say About Mural?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Mural, finding it intuitive and efficient for collaborative work.
- Users value the **easy team collaboration** in Mural, enhancing meetings and brainstorming with intuitive tools and great support.
- Users appreciate the **time-saving templates** in Mural, which enhance collaboration and streamline the brainstorming process.
- Users love the **collaboration capabilities** of Mural, enhancing teamwork with intuitive tools for brainstorming and meetings.
- Users love the **real-time collaboration** features of Mural, enhancing teamwork with dynamic interactions and seamless integration.

##### Cons

- Users experience **slow performance** with Mural, particularly when handling large files or during simultaneous collaborations.
- Users experience **slow loading** when processing large files or during simultaneous collaboration, affecting overall fluidity.
- Users experience **performance issues** with Mural, especially when handling large files or during simultaneous edits.
- Users find Mural's **limited features** frustrating, especially compared to alternatives like Miro and Lucid.
- Users find Mural's **diagramming features lacking** , limiting its overall utility and organizational capabilities.

#### What Are Recent G2 Reviews of Mural?

**["Streamlined Idea Clustering and Interactive Workshops with Mural"](https://www.g2.com/survey_responses/mural-review-13147574)**

**Rating:** 4.5/5.0 stars

_— Rudolf M._

[Read full review](https://www.g2.com/survey_responses/mural-review-13147574)

**["Easy Link Sharing and Real-Time Collaboration for Remote Teams"](https://www.g2.com/survey_responses/mural-review-13164087)**

**Rating:** 4.5/5.0 stars

_— Nevzat W._

[Read full review](https://www.g2.com/survey_responses/mural-review-13164087)

#### What Are G2 Users Discussing About Mural?

- [As a new user, how can I effectively facilitate brainstorming sessions using Mural’s collaboration tools?](https://www.g2.com/discussions/as-a-new-user-how-can-i-effectively-facilitate-brainstorming-sessions-using-mural-s-collaboration-tools)
- [What is Mural used for?](https://www.g2.com/discussions/what-is-mural-used-for) - 1 comment
- [Can you use mural with zoom?](https://www.g2.com/discussions/can-you-use-mural-with-zoom) - 4 comments
- [Is mural a free tool?](https://www.g2.com/discussions/is-mural-a-free-tool) - 3 comments
- [What is mural platform?](https://www.g2.com/discussions/what-is-mural-platform) - 3 comments

### [Creately](https://www.g2.com/products/creately/reviews)

Creately is an AI-powered diagramming and visual collaboration platform used by teams and professionals worldwide. From genograms and flowcharts to org charts, UML, and network diagrams, Creately makes complex visuals simple with its intuitive editor. It is also the first tool to introduce template-based AI diagram generation for advanced diagram types, saving hours of manual work. With real-time collaboration, smart templates, and integrations, Creately helps teams turn ideas into clear, actionable plans.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,380

#### How Do G2 Users Rate Creately?

- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Creately?

- **Seller:** [Creately](https://www.g2.com/sellers/creately)
- **Company Website:** creately.com
- **Year Founded:** 2008
- **HQ Location:** Melbourne, Australia
- **Twitter:** @creately  
5,018 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ee5e8159531bcd115a05e3c608e056fdd82941f333844f0324f33adee459bd9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F718127%2F&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Student, Software Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 77% Small, 14% Medium

#### What Do G2 Reviewers Say About Creately?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Creately, appreciating its intuitive interface and seamless collaboration features.
- Users value the **collaboration and customization** features of Creately, enhancing teamwork and project management efficiency.
- Users value the **real-time collaboration** feature of Creately, enabling effortless edits and feedback in shared diagrams.
- Users value the **real-time collaboration** feature of Creately, enabling effortless edits and comments on shared diagrams.
- Users love the **variety of templates** in Creately, making diagram creation effortless and intuitive for everyone.

##### Cons

- Users often face **diagramming issues** with Creately, experiencing lags and inefficiencies with complex diagrams and offline use.
- Users experience significant **slow loading** issues with large diagrams, leading to interruptions and a less efficient workflow.
- Users find Creately's **limited features** to be restrictive, requiring upgrades for more functionality and causing frustrations.
- Users experience **performance issues** with Creately, particularly with large diagrams causing lags and app hangs.
- Users experience **lagging performance** with Creately, especially with large diagrams and during collaborative sessions, hindering efficiency.

#### What Are Recent G2 Reviews of Creately?

**["Great tool for quick and intuitive database modeling"](https://www.g2.com/survey_responses/creately-review-12565759)**

**Rating:** 5.0/5.0 stars

_— Ialmo G._

[Read full review](https://www.g2.com/survey_responses/creately-review-12565759)

**["Smart shapes and templates help a lot when I need to diagram something quickly"](https://www.g2.com/survey_responses/creately-review-13088379)**

**Rating:** 4.5/5.0 stars

_— Miguel F._

[Read full review](https://www.g2.com/survey_responses/creately-review-13088379)

#### What Are G2 Users Discussing About Creately?

- [What is Creately used for?](https://www.g2.com/discussions/what-is-creately-used-for)
- [How do you make a visual diagram?](https://www.g2.com/discussions/how-do-you-make-a-visual-diagram) - 1 comment
- [How do you make a beautiful diagram?](https://www.g2.com/discussions/creately-how-do-you-make-a-beautiful-diagram)
- [How do you use creately?](https://www.g2.com/discussions/how-do-you-use-creately)
- [What is creately?](https://www.g2.com/discussions/what-is-creately) - 1 comment, 1 upvote

### [Draw.io](https://www.g2.com/products/draw-io/reviews)

draw.io is the industry standard technology for diagramming software, as well as online and desktop diagramming software for end users.

**Average Rating:** 4.4/5.0

**Total Reviews:** 442

#### How Do G2 Users Rate Draw.io?

- **Quality of Support:** 8.1/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Draw.io?

- **Seller:** [draw.io](https://www.g2.com/sellers/draw-io)
- **Year Founded:** 2000
- **HQ Location:** Wiesbaden, DE
- **Twitter:** @drawio  
12,055 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1d71162b95ad49177323f89181ad5350f87f002a0ac8503fa5c0b24e78e2cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5323481%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Software Developer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Small, 29% Medium

#### What Do G2 Reviewers Say About Draw.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Draw.io, enabling effortless documentation and sharing of technical information.
- Users love the **easy creation** process with Draw.io, enabling quick diagrams and flowcharts without any installations.
- Users love the **easy drag and drop functionality** of Draw.io, making diagram creation quick and accessible.
- Users value the **powerful visualization features** of Draw.io, enhancing clarity and communication in their research and presentations.
- Users value the **flexibility and ease of access** offered by Draw.io for their diagramming needs.

##### Cons

- Users identify **diagram issues** in Draw.io, noting limited symbols and UI challenges for large or complex diagrams.
- Users find the **feature complexity** of Draw.io overwhelming, especially for larger diagrams and advanced functionalities.
- Users feel that Draw.io has **limited features** , making it challenging to create detailed and customized diagrams.
- Users find Draw.io **expensive** due to paid icon packs, and some features appear plain or overly technical.
- Users experience **performance issues** with lag when creating large diagrams, impacting their workflow efficiency.

#### What Are Recent G2 Reviews of Draw.io?

**["Powerful Diagramming Tool with Great Flexibility"](https://www.g2.com/survey_responses/draw-io-review-12958091)**

**Rating:** 4.5/5.0 stars

_— Ravindra N._

[Read full review](https://www.g2.com/survey_responses/draw-io-review-12958091)

**["Drawio Makes Flowcharts Fast, Flexible, and Easy to Share"](https://www.g2.com/survey_responses/draw-io-review-13041901)**

**Rating:** 5.0/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/survey_responses/draw-io-review-13041901)

#### What Are G2 Users Discussing About Draw.io?

- [What is Draw.io used for?](https://www.g2.com/discussions/what-is-draw-io-used-for) - 1 comment
- [Who is behind draw io?](https://www.g2.com/discussions/who-is-behind-draw-io)
- [Is draw IO free to use?](https://www.g2.com/discussions/is-draw-io-free-to-use) - 1 comment
- [Can I trust draw io?](https://www.g2.com/discussions/can-i-trust-draw-io) - 2 comments
- [What is draw IO software?](https://www.g2.com/discussions/what-is-draw-io-software)

### [Gliffy](https://www.g2.com/products/gliffy/reviews)

Gliffy's diagramming applications make it easy to communicate and collaborate at the speed of your ideas. Whether you're using Gliffy in Confluence and Jira or jumping into our standalone diagramming tool, Gliffy Online, you'll find an intuitive way to draw diagrams. Drag and drop your way to professional-looking flowcharts, UML diagrams, entity-relationship diagrams, and more in just a few clicks. Plus, you can now build your diagrams using code with Mermaid js. Use a template to make a mind map or concept map while brainstorming. Embed an easy-to-update org chart in the tools your team already uses. Visualize your cloud architecture or IT networks and add them to your team's documentation and use Gliffy's data linking feature to add real life data directly into your diagrams. Whatever you're planning, project managing, or dreaming up, Gliffy can help you bring it to life. Diagram with your team in real time directly in Confluence Cloud for easier, more efficient working sessions. Gliffy is the most popular diagramming app in the Atlassian Ecosystem, with over 18 million users diagramming in Confluence alone. Gliffy is trusted by teams of all sizes — making it a leading enterprise diagramming solution. You can see if Gliffy is the right fit for your team by starting a trial via the Atlassian Marketplace or signing up for a two-week free trial of Gliffy Online on gliffy.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 221

#### How Do G2 Users Rate Gliffy?

- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Gliffy?

- **Seller:** [Perforce](https://www.g2.com/sellers/perforce)
- **Year Founded:** 1995
- **HQ Location:** Minneapolis, MN
- **Twitter:** @perforce  
5,090 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86839a84dd4b12035759df1200ca1e55f7c25b6300f5883e0ccc127ad6d9bc43&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fperforce%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,034 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Business Analyst, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small, 36% Medium

#### What Do G2 Reviewers Say About Gliffy?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **automation features** in Gliffy, simplifying the diagram creation process with smart guides and MermaidCode support.
- Users love the **intuitive diagramming capabilities** of Gliffy, streamlining the creation of professional layouts effortlessly.
- Users find Gliffy to be **super intuitive** , enabling effortless diagram creation with minimal clutter and consistent layouts.
- Users find Gliffy’s **easy creation** of diagrams intuitive, allowing for efficient design without unnecessary clutter.
- Users love the **easy drawing features** in Gliffy, enabling intuitive diagram creation with interactive and organized layouts.

##### Cons

- Users note that **line issues** arise when importing from other tools, requiring adjustments to thickness and positioning.
- Users experience **importing inconsistencies** with Gliffy, requiring additional adjustments for line thickness, labels, and fonts.
- Users experience **quality issues** when importing from less-standardized tools, leading to shifts in line thickness and label positions.

#### What Are Recent G2 Reviews of Gliffy?

**["Gliffy versatility in diagramming helps drive deeper meaning of ideas by representing using diagrams"](https://www.g2.com/survey_responses/gliffy-review-9213431)**

**Rating:** 4.5/5.0 stars

_— Michelle A._

[Read full review](https://www.g2.com/survey_responses/gliffy-review-9213431)

**["We have gained a better workflow visualization with Gliffy. The most useful diagramming tool."](https://www.g2.com/survey_responses/gliffy-review-9211014)**

**Rating:** 4.5/5.0 stars

_— Peter O A._

[Read full review](https://www.g2.com/survey_responses/gliffy-review-9211014)

#### What Are G2 Users Discussing About Gliffy?

- [What is Gliffy used for?](https://www.g2.com/discussions/what-is-gliffy-used-for) - 1 comment, 1 upvote
- [What is a gliffy file?](https://www.g2.com/discussions/what-is-a-gliffy-file)
- [How much does gliffy cost?](https://www.g2.com/discussions/how-much-does-gliffy-cost) - 1 comment
- [What is gliffy diagram in Confluence?](https://www.g2.com/discussions/what-is-gliffy-diagram-in-confluence) - 1 comment

### [Whimsical](https://www.g2.com/products/whimsical/reviews)

Whimsical is the whiteboard for thinking and planning. It’s built for teams to move from chaos to clarity and turn ideas into action. Start from scratch or describe what you need and let AI build it. From sticky notes, sketches, and mind maps to process diagrams, flowcharts, wireframes, and presentations, Whimsical makes it seamless to create stunning visuals without the friction. It’s faster than heavy design tools built for high-fidelity prototyping and simpler than complex diagramming software tailored for formal documentation, so you go from 0 to 1 in record time. Whether you’re collaborating with your team, external stakeholders or clients, Whimsical lets you communicate high-level ideas without worrying about the pixels. Turn abstract concepts and messy thoughts into “aha moments” of shared understanding, and keep everybody aligned and moving in the same direction.

**Average Rating:** 4.6/5.0

**Total Reviews:** 183

#### How Do G2 Users Rate Whimsical?

- **Quality of Support:** 8.7/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Whimsical?

- **Seller:** [Whimsical](https://www.g2.com/sellers/whimsical)
- **Year Founded:** 2017
- **HQ Location:** Denver, Colorado
- **Twitter:** @whimsical  
14,428 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b97b06aa5cba402f2c46cfa8d30bea0e756649536717b8c925aa5a229786f96a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11210949%2F&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 56% Small, 31% Medium

#### What Do G2 Reviewers Say About Whimsical?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** in Whimsical, appreciating its intuitive interface and seamless collaboration features.
- Users appreciate the **user-friendly interface and unique features** of Whimsical, enhancing collaboration and creativity in brainstorming.
- Users appreciate the **easy creation** of flow charts and wireframes, benefiting from templates and collaborative features.
- Users enjoy the **user-friendly interface** of Whimsical, praising its ease of use and collaboration features.
- Users love the **diverse visual collaboration tools** Whimsical offers, simplifying project management and enhancing creativity.

##### Cons

- Users find **limited customization** in Whimsical challenging, making it hard to align with personal or company branding.
- Users face **access limitations** with Whimsical's free plan, which restricts documents and project items significantly.
- Users desire more **color and font customization** options in Whimsical to enhance their visual projects and themes.
- Users feel Whimsical can be **expensive** , particularly for small teams needing multiple licenses and features.
- Users note **insufficient learning resources** in Whimsical, hindering onboarding and making it difficult for beginners to adapt.

#### What Are Recent G2 Reviews of Whimsical?

**["Simple, Fast Diagramming for Clear Flowcharts and System Diagrams"](https://www.g2.com/survey_responses/whimsical-review-12341777)**

**Rating:** 4.0/5.0 stars

_— Rajesh T._

[Read full review](https://www.g2.com/survey_responses/whimsical-review-12341777)

**["Versatile, User-Friendly Tool for Wireframes, Diagrams, and More"](https://www.g2.com/survey_responses/whimsical-review-12551807)**

**Rating:** 4.5/5.0 stars

_— Verified User in Government Relations_

[Read full review](https://www.g2.com/survey_responses/whimsical-review-12551807)

#### What Are G2 Users Discussing About Whimsical?

- [What is whimsical wireframe?](https://www.g2.com/discussions/what-is-whimsical-wireframe) - 1 comment
- [How do you use whimsical software?](https://www.g2.com/discussions/how-do-you-use-whimsical-software)
- [What is whimsical product?](https://www.g2.com/discussions/what-is-whimsical-product)
- [What is whimsical tool used for?](https://www.g2.com/discussions/what-is-whimsical-tool-used-for) - 1 comment

### [Sketch](https://www.g2.com/products/sketch/reviews)

Sketch puts the focus back on you and your work. We’re not a do-everything product. We’re a toolkit for design, prototyping, and collaboration — made by designers, for designers. Create, prototype, collaborate and turn your ideas into incredible products with the definitive platform for digital design. Over one million designers — from freelancers, to some of the largest companies in the world — use Sketch to transform their ideas into incredible products, every day. With a powerful vector editor, built-in prototyping and more, Sketch makes it easier than ever to take your designs from ideation through to realization. And, with Workspaces you can take collaboration to the next level. Share designs and prototypes, provide feedback and collaborate with your whole team in a single space.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,209

#### How Do G2 Users Rate Sketch?

- **Quality of Support:** 8.3/10 (Category avg: 8.7/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Sketch?

- **Seller:** [Sketch B.V.](https://www.g2.com/sellers/sketch-b-v)
- **Year Founded:** 2008
- **HQ Location:** Eindhoven, Netherlands
- **Twitter:** @sketch  
161,170 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc800dc9e74f5d61a9f008c40f1b113d9fef7e95fadb61a500ffde6e054211b9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsketchbv%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
250 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Designer, Graphic Designer
- **Top Industries:** Design, Computer Software
- **Company Size:** 53% Small, 29% Medium

#### What Do G2 Reviewers Say About Sketch?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** in Sketch, finding it a fast and enjoyable design experience.
- Users love the **lightweight and user-friendly design** of Sketch, enhancing their overall workflow and creativity.
- Users love the **clean, distraction-free interface** of Sketch, enhancing focus and enjoyment in their design workflow.
- Users love the **clean and distraction-free interface** of Sketch, enhancing focus and improving workflow efficiency.
- Users find Sketch to offer **easy creation** with its intuitive tools and reusable components, ensuring a seamless design experience.

##### Cons

- Users criticize **platform exclusivity** of Sketch, noting it restricts collaboration with Windows users and mixed-platform teams.
- Users find **poor collaboration** frustrating, especially with cross-platform limitations and challenges in sharing with non-users.
- Users face **compatibility issues** due to Sketch being macOS-only, hindering collaboration with Windows users in teams.
- Users face **sharing issues** with Sketch, complicating collaboration for those on different platforms or without a license.
- Users find **incompatibility issues** with Sketch due to its macOS exclusivity, hindering collaboration with Windows users.

#### What Are Recent G2 Reviews of Sketch?

**["Prototype Perfection with a Modern Edge"](https://www.g2.com/survey_responses/sketch-review-12704361)**

**Rating:** 5.0/5.0 stars

_— Alicia N._

[Read full review](https://www.g2.com/survey_responses/sketch-review-12704361)

**["Sketch Powers Scalable Brand Systems with Reliable Libraries and Components"](https://www.g2.com/survey_responses/sketch-review-12707283)**

**Rating:** 5.0/5.0 stars

_— Miguel J._

[Read full review](https://www.g2.com/survey_responses/sketch-review-12707283)

#### What Are G2 Users Discussing About Sketch?

- [What is Sketch used for?](https://www.g2.com/discussions/what-is-sketch-used-for) - 2 comments
- [What does Sketch do?](https://www.g2.com/discussions/what-does-sketch-do) - 1 comment
- [Is sketch software free?](https://www.g2.com/discussions/is-sketch-software-free) - 2 comments, 1 upvote
- [What is sketch design tool?](https://www.g2.com/discussions/what-is-sketch-design-tool) - 1 comment
- [What is sketch software used for?](https://www.g2.com/discussions/what-is-sketch-software-used-for) - 2 comments

### [SketchWow](https://www.g2.com/products/sketchwow/reviews)

SketchWow provides (non creative types) a fun way to quickly condense and communicate your ideas, concepts and stories (in a simple and casual way) using a fresh & engaging, hand drawn look. No dull diagrams here. Choose from hundreds of shapes and icons and dozens of beautiful templates. Or use AI to do the heavy lifting for you. Add animation, present your ideas, export to a variety of file formats. Next time you want to explain anything visually, brainstorm or map out your thoughts, make it memorable... give SketchWow a try. SketchWow is loved by Small Business, Enterprise, I/T, Educators, Marketers, Designers, Creators, Agencies, Coaches/Consultants from across the world.

**Average Rating:** 4.8/5.0

**Total Reviews:** 354

#### How Do G2 Users Rate SketchWow?

- **Quality of Support:** 9.6/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)

#### Who Is the Company Behind SketchWow?

- **Seller:** [SketchWow](https://www.g2.com/sellers/sketchwow)
- **Year Founded:** 2020
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d6fd3f4bfb690cd4c57b13f6c5c099fa3bab53877c221c956b8b071c4f3c282e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsketchwow%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Consulting, Marketing and Advertising
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About SketchWow?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of SketchWow, delivering great results quickly with enjoyable templates.
- Users love the **variety of templates** in SketchWow, creating engaging content quickly and effectively for various needs.
- Users love the **easy creation** process in SketchWow, enabling effortless design with diverse templates and tools.
- Users love the **engaging and creative presentations** made easy with SketchWow's intuitive features and templates.
- Users love **SketchWow's powerful tools** for creating beautiful animations easily, leading to satisfied clients and reduced costs.

##### Cons

- Users face a **steep learning curve** , but find that the effort to master SketchWow is worthwhile.
- Users experience a **steep learning curve** initially, struggling with layers and creative usage of features.
- Users note several **missing features** , including GIF output accuracy and challenges in fullscreen mode during presentations.
- Users face **limited templates** and customization options, affecting their ability to create diverse and appealing designs.
- Users are frustrated by the **lack of templates** , requiring them to redefine design elements for each project.

#### What Are Recent G2 Reviews of SketchWow?

**["Powerful Visual Design Software That Continues to Improve"](https://www.g2.com/survey_responses/sketchwow-review-12833372)**

**Rating:** 5.0/5.0 stars

_— Natalie J._

[Read full review](https://www.g2.com/survey_responses/sketchwow-review-12833372)

**["SketchWow 3.0: Modern Interface and Professional Visual Creation in Minutes"](https://www.g2.com/survey_responses/sketchwow-review-12823001)**

**Rating:** 5.0/5.0 stars

_— Ivan S._

[Read full review](https://www.g2.com/survey_responses/sketchwow-review-12823001)

### [ChartDB](https://www.g2.com/products/chartdb/reviews)

ChartDB is a powerful schema visualization and collaboration tool that instantly generates ER diagrams from a single SQL query or live database connection-whether cloud-hosted or self-hosted. Ideal for developers, data engineers, and small teams, ChartDB provides real-time multi-user editing with color-coded tables, AI-powered layout and relationship detection, a DBML editor with autocomplete, version history, and easy export of diagrams and DDL. With transparent pricing starting from a free individual plan to Pro ($19/user/month) and Team ($59 for five users/month) tiers, it offers scalable flexibility and strong support to streamline database design, documentation, and productivity.

**Average Rating:** 4.9/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate ChartDB?

- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.7/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind ChartDB?

- **Seller:** [ChartDB](https://www.g2.com/sellers/chartdb)
- **HQ Location:** N/A
- **Twitter:** @chartdb  
211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b53ef47ba138b37c8b332bff9f6dcfec13b480ed5ba790e05abcedaedb01eb3b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchartdb%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 86% Small, 14% Medium

#### What Do G2 Reviewers Say About ChartDB?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ChartDB, allowing for quick visual design and collaboration without hassles.
- Users appreciate the **real-time collaboration** feature of ChartDB, enhancing teamwork during database design and schema discussions.
- Users appreciate the **easy sharing** features of ChartDB, enabling quick and seamless collaboration without database access.
- Users appreciate the **effortless visualization of database schemas** in ChartDB, enhancing clarity and understanding of designs.
- Users appreciate the **live collaboration features** of ChartDB, enhancing team alignment and documentation processes significantly.

##### Cons

- Users note **tool limitations** regarding schema complexity and versioning support, though improvements have been made over time.
- Users are frustrated by the **inability to compare versions side by side** and the lack of Jira integration.
- Users note that **insufficient information** on API pricing can lead to confusion, though improvements are anticipated.
- Users find the **integration difficulty** with ChartDB problematic, lacking essential features like side-by-side version comparison.
- Users desire more **customization options** in ChartDB to better address complex edge cases during AI migration.

#### What Are Recent G2 Reviews of ChartDB?

**["Easy database visualization & migration"](https://www.g2.com/survey_responses/chartdb-review-11524877)**

**Rating:** 5.0/5.0 stars

_— Ilya L._

[Read full review](https://www.g2.com/survey_responses/chartdb-review-11524877)

**["Super useful for teams working with complex databases"](https://www.g2.com/survey_responses/chartdb-review-11487602)**

**Rating:** 5.0/5.0 stars

_— Ori R._

[Read full review](https://www.g2.com/survey_responses/chartdb-review-11487602)

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- [Display Ad Design](/categories/display-ad-design)
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[Browse Diagramming Themes](/categories/diagramming/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

Diagramming software allows users to create detailed diagrams—such as flow charts and floor plans—out of data and images. Diagramming tools often include templates for building diagrams in addition to enabling users to create diagrams from scratch. Certain diagramming programs can integrate with other design tools, and may offer collaborative platforms so multiple users can view and edit diagram files at the same time.

To qualify for inclusion in the Diagramming category, a product must:

- Offer specialized tools for designing one or more types of diagrams, such as organizational charts and floorplans
- Provide industry-related shapes and elements for use in diagrams and allow users to create or import custom diagram components
- Allow specified users to view and interact with diagrams online during and after presentations

Top Tools at a Glance

| 

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Collaborative visual diagramming with infinite canvas

 | 

User Review

"Miro: Seamless Collaboration, Intuitive Features"

 |
| 

 | 

Real-time visual diagramming with collaborative workflows

 | 

User Review

"Five years in and still my go-to for diagrams"

 |
| 

 | 

Microsoft-native process and network diagramming

 | 

User Review

"Simple Yet Effective for Process Mapping"

 |
| 

 | 

Collaborative flow diagramming inside Figma

 | 

User Review

"My Go-To Tool for Creating Flowcharts and Designs"

 |
| 

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Cross-domain diagramming with zero-learning-curve templates

 | 

User Review

"Outstanding Application makes works easy"

 |
| 

 | 

Multi-format diagramming with Visio-compatible workflows

 | 

User Review

"Clean, Easy-to-Use Interface That Streamlines Team Collaboration"

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| 

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Visual diagramming for real-time remote collaboration

 | 

User Review

"Streamlined Idea Clustering and Interactive Workshops with Mural"

 |
| 

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Collaborative visual diagramming with AI-assisted workflows

 | 

User Review

"Great tool for quick and intuitive database modeling"

 |
| 

 | 

Browser-native flowchart and architecture diagramming

 | 

User Review

"Powerful Diagramming Tool with Great Flexibility"

 |

* * *

Show More

* * *

## How Do You Choose the Right Diagramming Software?

### What You Should Know About Diagramming Software

### What is Diagramming Software?

Diagramming software, also known as flowchart software, provides users with a variety of tools to create organized and comprehensible flowcharts. These tools include shapes and arrows, varying colors, themes, fonts, and tools that help users arrange steps in a logical manner. Users can connect shapes and utilize drag and drop features to create an intuitive workflow. For users looking for less customizability, there are also a wide variety of premade templates users can choose from.

Key Benefits of Diagramming Software

- Create a repository of flowcharts that communicate best processes across the company
- Provide clarity to complex processes that are better explained with visual aids
- Identify roadblocks within certain processes
- Provide a reference point for new hires on how to identify best practices

### Why Use Diagramming Software?

Diagramming software helps make complex concepts more comprehensible for teams. Whether it’s a workflow that requires countless steps, or an IT network infrastructure, diagramming software can make these concepts more digestible for users. Not only do flowcharts make processes more efficient for those that view them, it can also be a tool used by teams to solve their own challenges. When users find it difficult to solve a particular issue they can use diagramming software to break down the problem using visual components and mind maps—greatly enhancing team efficiency.

**Improve processes —** Perhaps the most valuable use case for diagramming software is to better communicate processes between teams, project managers, and stakeholders. Providing a visual aid for workflows and processes allows teams to catch inefficiencies and identify blockers to particular tasks.

**Simplify organizational structure —** Organizations can greatly enhance the efficiency of their employees by placing them in positions where their talents are best utilized. Creating organizational charts that highlight team structures as well as job descriptions of each employee on that team is one of the easiest ways to do this.

### Who Uses Diagramming Software?

Diagramming software is a dynamic tool that can be applied across almost any department within a company. In general, diagramming software is used to document and analyze processes, standardize a process for efficiency, communicate processes for training, and identify bottlenecks and redundancies. As a result, it can be applied across a wide array of fields.

Aside from general purpose diagramming software, there are also use cases for specific fields. For example, sales and marketing teams may use diagramming software to plot out the flow of a survey, chart a sales process, plan research strategies, or show registration flows. Manufacturing teams may diagram the physical makeup of a product and illustrate the manufacturing process from start to finish. Below are some teams that use diagramming software for specific use cases.

**HR teams —** Creating a diagram is one of the best ways to keep track of organizational hierarchies. As teams scale and grow, HR teams must be able to make sense of organizational structure and hierarchical relationships to understand who reports to who. Diagramming software can provide a central location to organize employees by department, scrum team, job role, salaries, and other related fields.

**IT teams —** IT teams can use diagramming software to help them design and optimize network diagrams.This allows IT teams to display which networks connect where, which ultimately enhances the accuracy and visibility for the team.

**Project managers —** Project managers use diagramming software to accurately keep track of tasks, projects and ultimately create a more comprehensive view of a team’s workflow. This aids employees by simplifying their workflow management and aids project managers by simplifying workflow planning and scoping.

**Operations teams—** Similar to project managers communicating task workflows, it’s equally as important for operations teams to visually outline the workflows for processes. This creates a central repository for an operations team to reference, while enabling new hires to get up to speed.

### Kinds of Diagramming Software

Most diagramming software provides a variety of templates that users can tailor to fit most use cases. However some software offers templates that fit the use case for a particular business function. Some diagramming software allows users to create a diagram for networks, while others are more geared towards creating a diagram for project management. Ultimately it’s up to the user to decide from the countless uses cases for flowcharts and diagrams and apply it to the business processes they desire.

As mentioned previously, the use cases for this software are endless, however some of the most common diagrams created are website wireframes, sequence diagrams, mind maps, organization charts, network structures, and venn diagrams. Additionally there is a distinct difference between on-premise and open source diagramming software.

**Open source —** Open source diagramming software allows users to deploy their diagramming solution online. This provides users with accessibility from any computer, and often runs on a recurring subscription model. So although users pay a monthly or yearly fee, they would get benefits such as mobile accessibility, improved collaboration, and access to more updates.

**On-premise —** On-premise diagramming software requires users to install the software onto a desktop. On-premise solutions generally require users to pay a one time fee in which they then retain the total cost of ownership of the software. Some benefits include total ownership and not relying on internet connectivity.

### Diagramming Software Features

**Drag and drop —** One of the main functions of diagramming software is the drag and drop feature. This allows users to simply edit the organizational chart by dragging boxes to the correct position on the diagram.

**Templates —** Users can create new diagrams more efficiently when they’re using pre existing templates. Most Diagramming software provides users with a variety of flow chart templates that they can quickly pull to start creating their own diagrams.

**Collaboration —** Most diagramming software provides users with the ability to make comments and edits to diagrams in the process of being created. Some products even allow multiple users to edit the diagram together in real time, which is very useful for teams that have remote components.

**Dashboard —** Another key feature within diagramming software is the central dashboard that manages all documentation in one single place. This allows users to keep team assets organized with shared folders, and presents all diagrams in one easy to view location.

**Integrations —** Diagramming software provides users with a variety of integrations that can streamline the creation of most diagrams. For example, if a user wants to create an organizational diagram that displays employee hierarchy, they can integrate the diagramming software with HR systems to extract all employee names. Similarly, users can integrate the diagramming software with IT systems to create a more accurate network infrastructure.

**Themes and styles —** Diagramming software allows users to choose a variety of shapes, colors, and fonts to create a diagram that fits their desired vision. Whether it’s comprehensibility, or branding, users can truly customize the diagram to whatever they see fit.

**Import files —** Most diagramming software allows users to import files from other diagramming software vendors. So even if another user is working with a different software, they can still import diagrams. Additionally, most diagramming software allows users to export PDF files, image files, or SVG vectors.

**Track changes —** The track changes features allow users to access previous versions in revision history. This way, the software saves various iterations in case a previous workflow worked better than a current one.

### Trends Related to Diagramming Software

**Automation —** One of the major trends in diagramming software is automation. Automation in diagramming allows users to run queries on information from databases when the query will automatically create a diagram. So if a user ran a query to create an employee relationship diagram based on employees on a particular team, then the automation function could automatically perform that task. This helps users turn messy unorganized flow charts into legible ones that are easy to follow.

### Software and Services Related to Diagramming Software

**Wireframing software —** [Wireframing software](https://www.g2.com/categories/wireframing) is a type of diagramming software used to diagram and create the blueprints of a website, web page, or application during the early stages of development. It is a great tool for developers, or product designers.

**Business process management software —** [Business process management (BPM) software](https://www.g2.com/categories/business-process-management) helps define, automate, and report processes that help optimize businesses to deliver on company goals. Users can integrate diagramming software with BPM software to create logical business rules and capture business processes.

**Org chart software —** [Org chart software](https://www.g2.com/categories/org-chart) allows users to create organizational charts of all employees within a company. These tools are designed to facilitate improved internal communications within an organization by offering awareness about current employees. Org chart software can indicate specific roles, departments, and more, as well as enable the publication and updating of organizational charts as a business grows. Since org chart tools are designed specifically to create organizational charts, this might be a better option for users that are solely looking to create these types of diagrams.