UB

Verified User in Building Materials

Small-Business (50 or fewer emp.)

1/19/2018

"Great Scheduling System"

4/5

What do you like best about Schedulicity?

It is really easy to schedule on this system. Very easy to block out times that you are not avaiable for Review collected by and hosted on G2.com.

What do you dislike about Schedulicity?

The icons on the left do not have words on them. They are just pictures Review collected by and hosted on G2.com.

WT

William T.

Licensed Massage Therapist

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

10/27/2016

"Simple online booking solution with some drawbacks."

3/5

What do you like best about Schedulicity?

It is a simple, straightforward way to offer the convenience of online booking to your customers. I was able to integrate Schedulicity online booking into my website and Facebook page. Also included in the service is customizable appointment confirmations and reminders for customers. Review collected by and hosted on G2.com.

What do you dislike about Schedulicity?

I dislike that they do not offer the ability for clients to book couples massages online. I contacted their customer support and they do not have a timetable on offering that component to their service. They seem to be more interested in churning more profit from their platform by introducing an online payment service. As far as I know I cannot keep certain services unavailable for online scheduling - say I want to schedule someone for a service and not allow people booking online to see that I offer that service, there is no way to do that. There is no SOAP note functionality which some booking services offer. Review collected by and hosted on G2.com.

Recommendations to others considering Schedulicity:

Just know what you're getting and what you're not. If you want clients to be able to schedule couples massages or you want SOAP note functionality included; look elsewhere. Review collected by and hosted on G2.com.

What problems is Schedulicity solving and how is that benefiting you?

We have increased our productivity and booking rate because we no longer have to book via phone call or instant message and instead clients can view our available times and choose their preferred appointment time. We have had verbal feedback from clients stating how convenient it is for them to be able to see our availability and book online. Review collected by and hosted on G2.com.

UH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

11/2/2016

"Product Review for "Schedulicity.""

4/5

What do you like best about Schedulicity?

I really liked the simplicity of this program. Whether it be scheduling clients, tracking notes/records and appointments, and also keeping track of past and future appointments. Review collected by and hosted on G2.com.

What do you dislike about Schedulicity?

At one point, a couple of my clients decided to schedule online, instead of through me at our Spa. I heard multiple times that it kept booking their appointments with the wrong technician, at the wrong time, on the wrong day. Review collected by and hosted on G2.com.

Recommendations to others considering Schedulicity:

I would recommend Schedulicity for any company that is wanting a simple way to keep track of their clients records, personal information, etc. and not having to worry about whether or not it will be easy to catch on to. Review collected by and hosted on G2.com.

What problems is Schedulicity solving and how is that benefiting you?

I worked for a med-spa and was the main facial technician on staff. I was in charge of checking my clients in and out, inputting their personal information, tracking their notes/records and booking future appointments. The benefits were being able to do all the things above on my own and it became very simple. Review collected by and hosted on G2.com.

GN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

6/14/2016

"Great for Small Businesses!"

4.5/5

What do you like best about Schedulicity?

Being able to manage multiple provider calendars in a glance is very helpful in scheduling as is creating common appointment types to allow a quick, efficient scheduling process. It's really pretty easy to jump in and start using with a short learning curve. Clicking an appointment in the day at a glance reveals more details regarding an appointment which is much appreciated. Review collected by and hosted on G2.com.

What do you dislike about Schedulicity?

There is no ready search bar to search for clients. I wish there was a custom reporting system that the business would be able to enter it's own data points to help manage the business. Double booking is sometimes a reality. When double booking appointments and then reviewing the calendar on the day at a glance view, it's not so easy to read the client or appointment information at a glance. Review collected by and hosted on G2.com.

Recommendations to others considering Schedulicity:

It's a great system for small businesses to set up scheduling for multiple providers. Review collected by and hosted on G2.com.

What problems is Schedulicity solving and how is that benefiting you?

Being able to manage multiple provider calendars and view all calendars at a glance is very helpful. It's sped up our receptionist time and increased efficiency. It's also helpful for all of our staff to be able to view the calendar and add appointments or make changes as necessary. We often use the program as a method of double checking an appointment vs invoice, "need to know" prior to an appointment, or tracking information that might have been missed in a client chart. Review collected by and hosted on G2.com.

SW

Sharon W.

CEO

Cosmetics

Small-Business (50 or fewer emp.)

7/19/2016

"Love this software "

5/5

What do you like best about Schedulicity?

It is say to use! Saves me lots of time and I even send out eblast ! Review collected by and hosted on G2.com.

What do you dislike about Schedulicity?

I wish I didn't have to pay extra for text reminders - wish I could have more creative templates for eblast Review collected by and hosted on G2.com.