ScheduleFlex Reviews & Product Details

Shiftboard allows us to house over 500 of our workers in one place, and gives them accounts so that they can log in to update their information themselves. This takes the task of keeping profiles up to date off of us. It also allows the workers to apply for shifts and be approved or not, which removes any discrepancy and confusion that used to occur when we used basic email for all of our confirmations. Customer support is speedy and the interface is attractive, as is the app. Review collected by and hosted on G2.com.

Though we have paid for a custom solution, we found that some aspects of Shiftboard are not customizable and so we have had to come up with some workarounds. Examples of this would be ability to customize or remove fields for users contact information. The app seems to work well for the end users but less so for admins who have limited functionality for administrative tasks via the app. Review collected by and hosted on G2.com.

I like that you can manage every employee AND every position with a deployment all while using one platform. Additionally, the software houses personal information for employees thus making it easier to notify someone of a schedule or shift change. Review collected by and hosted on G2.com.

At some times, it gets easy to have "too many hands" in the cookie jar. There are ways to prevent and limit certain users from having administrative privileges, but, that also limits their ability to be productive. This is only a small downside that is very easy to get over/fix. Review collected by and hosted on G2.com.

Shiftboard makes me job as a staffing and recruiting coordinator so much easier. I can see all of my staff in one place and the software is easy to learn. Review collected by and hosted on G2.com.

I don’t like that I can’t narrow the employee search screen by work locations. I would like to be able to create a search for all employees in one office. Review collected by and hosted on G2.com.

Shiftboard is an extremely user friendly platform. It makes it easy to get online and grab hours for the week for those of you who are self-schedulers such as myself. Along with this, being able to trade away my hours the day of my shift without much issue is an absolutely brilliant option. Review collected by and hosted on G2.com.

One thing I dislike about Shiftboard is how tedious it can be to schedule large shifts. If I'm scheduling for a ten hour day and the shifts are listed for half of an hour each, it can be rough to individually schedule twenty shifts for four days a week - that's 80 total selections, confirmations, and reservations. Review collected by and hosted on G2.com.

I like that Shiftboard has the ability to cross reference staff's accounts across multiple sites so it won't let you staff someone if they are already booked with another company. I also really like the bulk change function, it makes changing events or multiple positions a breeze. Review collected by and hosted on G2.com.

There really are not many cons about Shiftboard, but the one thing I dislike is the filebox. Once you upload a document to a specific team, it is very cumbersome to then copy the link and actually post it on the shift itself. I would really like to see, once you upload a file, a drop down box appear and you can click a shift assigned to that to team to upload the document. Review collected by and hosted on G2.com.

I really enjoy the freedom creating my own schedule and keeping track of shifts with Shiftboard. It also sends a confirmation email of shifts selected as well as reminder emails. There is also a feature under Account> Hours to select a date range and it will tell you how many hours you have scheduled. I also really like the built in Tradeboard for employees to exchange or transfer shifts between themselves. Review collected by and hosted on G2.com.

I don't like that sometimes the reminder emails come super early like days in advance. It would be more practical for them to come possibly 3 days in advance and then again 24 hours before the start of your shift. Review collected by and hosted on G2.com.

Shiftboard makes uploading schedules and scheduling staff 10x easier. As an administer, having everything in one place instead of having to use multiple spreadsheets have made my job that much easier and I have become more efficient with the way I staff. We have multiple accounts and clients across the country, so have a central system of keeping track of our events and staff have made a world of difference. Review collected by and hosted on G2.com.

Custom reports are a bit tough to create at first. It is a lot of trial and error and there are some fields that are not reportable. Once I got the hang of creating them though, they are a very resourceful tool to use. Review collected by and hosted on G2.com.

Its simple, easy to use and is straight to the point. I like, as an manager, I am able to login, check where my volunteers are at, and move on. Review collected by and hosted on G2.com.

Not a nice design, kind of boring. I think I would enjoy it more if it had a better design. I maybe could get more volunteers too. Review collected by and hosted on G2.com.

I like that the schedule is easy to read. Review collected by and hosted on G2.com.

Too many notifications and too many steps to claim a shift. Review collected by and hosted on G2.com.

The interactive mobile phone accessibility functions Review collected by and hosted on G2.com.

The notifications and other aspects of contact/communications for Team Managers is limited for daily operations. This has to do with the single or primary Contact data links. We need more flexibility to just choose multiple leaders to receive messaging from employees. For example, we have Leads, Supervisors, Coordinators and Manager. All are involved in some respect with shift management and approvals. Review collected by and hosted on G2.com.

The staff at Shiftboard have been very open and willing to work with me. They have assisted with customizing our implementation several times. Our coworkers can now see available shifts, sign up for shifts, view their training record and communicate with managers all in the same location. Review collected by and hosted on G2.com.

I would like to be able to print out a full month view of the calendar with details. The team at shiftboard is actively working on this. Some of the processes need streamlining. I have a strong technical background so I understand the logic of their process, but my coworkers could benefit from an easier way. I have had discussions with the team at shiftboard and they are actively working on this as well. Review collected by and hosted on G2.com.

I have used shiftboard for almost 3 years and use it daily. Since I work remotely for work this allows me to see my schedule. Review collected by and hosted on G2.com.

I didnt like that on the mobile app it was only in PST but now that was fixed and I can see the time in my time zone Review collected by and hosted on G2.com.

I love the different options available to look at and select shifts. Review collected by and hosted on G2.com.

I wish I was able to print out the times in mt time zone (Central). It would also be nice to be able to print a schedule that would show starting and ending times for each block of shifts chosen. Review collected by and hosted on G2.com.

I use shiftboard to schedule volunteering shifts at large scale events. It is a great tool for organizing shifts, recruiting volunteers and communicating with community members once they have signed up. They have excellent customer service, though I have rarely had issues. I have had a great experience as an operator of the program. Review collected by and hosted on G2.com.

I think their user interface is sometimes challenging - I get a lot of emails/calls from community members asking questions about how to see the calendar, how to join teams etc. Perhaps not the most user friendly for volunteers/staff. Review collected by and hosted on G2.com.

I like the fact that I can pick and choose a shift. This product also provides you with different types of teams. It includes your profile as well. Last, but not least, It provides you with available shifts. If you are thinking about using this product, please use it accordingly, it is worth the while. Review collected by and hosted on G2.com.

My dislike consist of not being able to keep the schedule you have selected. Review collected by and hosted on G2.com.

When looking at our sites (teams in Shiftboard), there are various views you can use in order to see where you may have open shifts. Also, we are able to document call offs and other absences while then being able to pull up reports documenting those time. Review collected by and hosted on G2.com.

Sometimes trying to navigate around to the different screens or areas can be confusing as there are some very similar reports or information that can be obtained. Review collected by and hosted on G2.com.

I love that I can easily post multiple shifts at once and then let the system do the work for me. Shiftboard input takes only minutes and then staff can chose their own shifts. I can check it from my desktop or phone to ensure coverage. I love that I can send a broadcast to multiple staff at one to let them know when I am looking to cover an upcoming shift. Review collected by and hosted on G2.com.

I would prefer to type in the time of a shift rather than to use a pull down menu. Review collected by and hosted on G2.com.

I like that its easy to use and the fact that you also can download the app and schedule anytime is grea. Review collected by and hosted on G2.com.

I would like to see a running hours counter added to the calendar screen, that when your scheduling you can see in the top right or top left how many hours you have confirmed. Review collected by and hosted on G2.com.

That it is easy to get on and do my business Review collected by and hosted on G2.com.

Had trouble with it when I replaced my phone, my settings on my account disappeared and had to re-enter my availabilty. Review collected by and hosted on G2.com.

I like how easy it is to use and navigate. Review collected by and hosted on G2.com.

That shifts cannot be unconfirmed by the person signing up for the shift. Review collected by and hosted on G2.com.

Shiftboard makes it so convenient to see available shifts from my company. It is so easy to use. Ive never had a problem with it and I've been using Shiftboard for about 4 years now. I like how you can submit your timecard on it as well. Review collected by and hosted on G2.com.

There really is nothing to write about that I dislike. Review collected by and hosted on G2.com.

Ability to create and manage volunteer committees and schedules for the ten day run of the festival; also tracking hours and emailing to individuals, committees and on occasion to all. Review collected by and hosted on G2.com.

I would like the color of the characters to be darker as the gray is hard to read against a white background. I would like the time accrued through the Time Card feature to be reflected in an individuals Total Hours on their profile page. Review collected by and hosted on G2.com.

It's effortless to pick up shifts through this program. Review collected by and hosted on G2.com.

There's nothing that I dislike! All the features work great. Review collected by and hosted on G2.com.

Shiftboard is extremely easy to use. I use it for signing up for my volunteer times at the DPAC. Review collected by and hosted on G2.com.

The only thing that I don't like is that when I sign in it doesn't automatically open up to the calendar. Otherwise it is fantastic. Review collected by and hosted on G2.com.