--- title: Scaleway Reviews meta\_title: 'Scaleway Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how Scaleway works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- ### Scaleway Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **great price-to-computation-power ratio** of Scaleway, enjoying its affordable and efficient services. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=1466872&qs=pros-and-cons#reviews) Users appreciate the **great price-to-computation-power ratio** of Scaleway, enhancing their budget while accessing reliable servers. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2168213&qs=pros-and-cons#reviews) Users appreciate the **clean and user-friendly custom dashboards** , enhancing their overall experience and efficiency. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2168243&qs=pros-and-cons#reviews) Users value the **great price-to-computation-power ratio** of Scaleway, enjoying its efficient performance and clean dashboard. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2168302&qs=pros-and-cons#reviews) Users appreciate the **product quality** of Scaleway, noting its clean dashboard and great price-to-computation-power ratio. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=1467399&qs=pros-and-cons#reviews) Users report **billing issues** with Scaleway, citing predatory practices and unresponsive customer support as major concerns. [(2 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167877&qs=pros-and-cons#reviews) Users report **payment issues** with Scaleway, highlighting predatory billing and extremely poor customer support experiences. [(2 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167958&qs=pros-and-cons#reviews) Users express frustration over **caching issues** affecting server reliability and customer support responsiveness during critical times. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167893&qs=pros-and-cons#reviews) Users report **hidden costs** associated with Scaleway's support plans, feeling neglected and experiencing poor service despite payment. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167912&qs=pros-and-cons#reviews) Users report issues with **predatory billing practices and false billing** , leading to frustration and dissatisfaction with Scaleway. [(1 mentions)](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2283106&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Scaleway ##### 1. Affordable Users appreciate the **great price-to-computation-power ratio** of Scaleway, enjoying its affordable and efficient services. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=1466872&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you like about Scaleway? Their dashboard is quite nice and clean; the servers work (most of the time), and the price-to-computation-power ratio is great. ##### 2. Cost Efficiency Users appreciate the **great price-to-computation-power ratio** of Scaleway, enhancing their budget while accessing reliable servers. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2168213&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you like about Scaleway? Their dashboard is quite nice and clean; the servers work (most of the time), and the price-to-computation-power ratio is great. ##### 3. Custom Dashboards Users appreciate the **clean and user-friendly custom dashboards** , enhancing their overall experience and efficiency. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2168243&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you like about Scaleway? Their dashboard is quite nice and clean; the servers work (most of the time), and the price-to-computation-power ratio is great. ##### 4. Performance Users value the **great price-to-computation-power ratio** of Scaleway, enjoying its efficient performance and clean dashboard. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2168302&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you like about Scaleway? Their dashboard is quite nice and clean; the servers work (most of the time), and the price-to-computation-power ratio is great. ##### 5. Product Quality Users appreciate the **product quality** of Scaleway, noting its clean dashboard and great price-to-computation-power ratio. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=1467399&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you like about Scaleway? Their dashboard is quite nice and clean; the servers work (most of the time), and the price-to-computation-power ratio is great. ### 5 Cons or Disadvantages of Scaleway ##### 1. Billing Issues Users report **billing issues** with Scaleway, citing predatory practices and unresponsive customer support as major concerns. [ See 2 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167877&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Scaleway Scam and Predatory Pricing" What do you dislike about Scaleway? Predatory billing practices and false billing ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you dislike about Scaleway? I have never experienced worse customer support in my life. The server went off, I contacted support, and even paid for the extra support plan. They d ##### 2. Payment Issues Users report **payment issues** with Scaleway, highlighting predatory billing and extremely poor customer support experiences. [ See 2 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167958&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Scaleway Scam and Predatory Pricing" What do you dislike about Scaleway? Predatory billing practices and false billing ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you dislike about Scaleway? I have never experienced worse customer support in my life. The server went off, I contacted support, and even paid for the extra support plan. They d ##### 3. Caching Issues Users express frustration over **caching issues** affecting server reliability and customer support responsiveness during critical times. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167893&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you dislike about Scaleway? I have never experienced worse customer support in my life. The server went off, I contacted support, and even paid for the extra support plan. They d ##### 4. Hidden Costs Users report **hidden costs** associated with Scaleway's support plans, feeling neglected and experiencing poor service despite payment. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2167912&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 1.5/5 "The worst customer support ever" What do you dislike about Scaleway? I have never experienced worse customer support in my life. The server went off, I contacted support, and even paid for the extra support plan. They d ##### 5. High Pricing Users report issues with **predatory billing practices and false billing** , leading to frustration and dissatisfaction with Scaleway. [ See 1 mentions ](https://www.g2.com/products/scaleway/reviews?filters%5Bsentiment_snippet%5D=2283106&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 0.0/5 "Scaleway Scam and Predatory Pricing" What do you dislike about Scaleway? Predatory billing practices and false billing ## Top-Rated Alternatives [ ![DigitalOcean](https://images.g2crowd.com/uploads/product/hd_favicon/6028813119dc32d698afd6e25ff33d5b/digitalocean.svg "DigitalOcean") DigitalOcean 4.6/5(756) ](https://www.g2.com/products/digitalocean/reviews) [ ![Amazon EC2](https://images.g2crowd.com/uploads/product/hd_favicon/1528476475/amazon-ec2.svg "Amazon EC2") Amazon EC2 4.6/5(1,200) ](https://www.g2.com/products/amazon-ec2/reviews) [ ![Azure Virtual Machines](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f176b4154a751d10150daa67a57b7dc5/azure-virtual-machines.jpg "Azure Virtual Machines") Azure Virtual Machines 4.4/5(393) ](https://www.g2.com/products/azure-virtual-machines/reviews) [ View All Alternatives ](https://www.g2.com/products/scaleway/competitors/alternatives) ![Laus B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laus B.") LB Laus B. CTO Small-Business (50 or fewer emp.) 12/14/2022 "Hosting that just works" 5/5 What do you like best about Scaleway? It's all European. You get what you need in a simple but efficient manner. You don't need to go through weird setups with all kinds of options you don't need, but the options you need are there. Review collected by and hosted on G2.com. What do you dislike about Scaleway? There are a few more exotic features that I have missed, but they are being implemented piece by piece. Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? Hosting our server infrastructure. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/13/2022 "Excellent European Cloud Provider" 5/5 What do you like best about Scaleway? Good IaaS Services Pricing is fair and balanced Full European Cloud Provider Simple UI Good integration into Standard Tools No Vendor-lockin A lot new products in a short time Review collected by and hosted on G2.com. What do you dislike about Scaleway? Some bugs in the console sometimes Object Storage is sometimes slow Standard Security features where developed quite late Support could be better Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? Full European Cloud Provider No hassle with GDPR Good and structered IaaS offer Balanced prices for resources Perfect Kubernetes Kosmos Multicloud offer Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Small-Business (50 or fewer emp.) 12/13/2022 "Saved a lot of money moving from AWS S3 to Scaleway S3 without changing the code" 5/5 What do you like best about Scaleway? The interface is more straightforward than AWS, OVH and others, yet it has all the basic things I needed. Running a Docker container is also very cheap. Review collected by and hosted on G2.com. What do you dislike about Scaleway? Many features still under development, same for the documentation Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? I use a S3 instance for my media, and also deploy many Docker containers for smaller tasks Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/28/2022 "Scaleway has great services" 4.5/5 What do you like best about Scaleway? The interface that control scaleway and the unmetered bandwidth. Review collected by and hosted on G2.com. What do you dislike about Scaleway? Cannot search on their control panel. Nothing else Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? Scaleway solved our high bandwidth price issue with other ISP and gave us great value to run our business. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Warren C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Warren C.") WC Warren C. IT Support & Operations Specialist Small-Business (50 or fewer emp.) 11/23/2021 "Scaleway offers an affordable solution in the european market" 2.5/5 What do you like best about Scaleway? The vast selection offering for cloud and Virtual machine solutions allows you to scale up and down with ease, low latency and fast connectivity from their European data centers, and the ability to load balance between data centers Review collected by and hosted on G2.com. What do you dislike about Scaleway? The recent hike in pricing on their VPS platform with the removal of the monthly price cap (this is removing the ease of mind of non-standard billing at the end of the month) and that their dedicated platform was transferred over to their sister company, sometimes slow/useless support Review collected by and hosted on G2.com. Recommendations to others considering Scaleway: Pay attention to your billing. It is easy to leave something on idle and run up the bill even if it was a temporary add-on; ensure you follow proper procedure as graceful shutdowns prior to deleting and terminating services as not to be billed for them in an idle state, ensure you have 3rd party backups (general rule), and do your due diligence as you would do with anyone. Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? faster response times, more reliable uptime, ease of use if you are already familiar with their back-end platform, community documentation is available on the web, but local documentation needs improvement Review collected by and hosted on G2.com. Show More 5/25/2022 Validated ReviewerIncentivizedSource: G2 invite ![Yann S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yann S.") YS Yann S. Développeur web full-stack Small-Business (50 or fewer emp.) 7/29/2021 "Bullet-proof performance, easy to configure and reliable instances." 5/5 What do you like best about Scaleway? Easy install, easy configuration + netw. Review collected by and hosted on G2.com. What do you dislike about Scaleway? Custom tunnel is the only choice for private network with Dedibox Instances. Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? Ultra quick deployment for short game tournaments running into Docker containers. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Hugo M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hugo M.") HM Hugo M. CEO Small-Business (50 or fewer emp.) 2/25/2019 "A smart cloud at a fair price" 4/5 What do you like best about Scaleway? Scaleway is a provider of servers in the cloud with a variety of impressive options, and their prices are in my opinion the best in the market. \* The services are billed in hours, which allows you to experience the platform at a reduced cost, as they only charge for the services used. \* Does not have Setup Fees or Termination Fees. \* They have cloud servers with ARM processors of 32 and 64 bits, with Intel 64 bits (both Atom and Xeon D), with capacities from 1 core to 64 cores for ARMv8 and 12 cores for Xeon D. \* They feature a variety of disk images with most of the most popular Linux flavors. \* All servers have SSDs, which can be increased in steps of 50GB. \* Support for IPv6 on all cloud servers. \* Backup option and snapshots \* Bandwidth from 100Mbit up to 5Gbits. \* A management console recently renewed, with outstanding ease of use. \* Its services can also be managed via API, which allows extreme automation. \* The services provided tends to be quite stable. Review collected by and hosted on G2.com. What do you dislike about Scaleway? Apparently the Scaleway prices are very competitive because they separated the support level of the services provided, that is, if you want better support you must pay for it, however this does not mean that you do not have support from them, there is a plan BASIC support that is free, but your answer leaves much to be desired if the servers you manage are of critical availability. \* Being in the BASIC support plan may be inappropriate depending on the service availability you require. \* The support service only works during office hours (time zone of France) \* There is a strange limit to connect up to 15 storages of up to 150GB (each) to the cloud servers. \* There is no possibility to upload a disk image with a Linux flavor different from what was supplied. Review collected by and hosted on G2.com. Recommendations to others considering Scaleway: If you are considering using the cloud services of Scaleway, I advise you to make an inventory of software requirements (flavors and versions of Linux, applications, services, control panels), hardware (type and amount of CPUs, amount of memory), and storage. After having that inventory, use this to take the best selection of services, among the variety of Scaleway options, you should take into account especially the way in which storage is supplied to the cloud servers, maybe you should rely on file systems like Btrfs or similar. An immediate benefit of Scaleway is that it charges in hours, so you can set up a lab, or a trial deployment that can test a couple of days without hiring the service for a month. There are limits in the services that you can hire and use, take into account this, those limits can be extended by paying higher support plans, which also gives a faster and closer attention, of course you must add and take into account this cost when Calculate your TCO budget. Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? Scaleway represented a possibility to deploy an infrastructure in the cloud, quickly, versatile, fairly stable, sufficiently secure, at a very competitive cost. Although we feel that your support is not the fastest on some occasions, and we have detected that very occasionally problems occur in the deployment of some of their technologies, adding the pros and cons, we decided to count them as a provider of cloud services. We currently use your services for more than 66% of our entire operation, and we do not take it 100% because of a security policy that mandates not having all services with a single provider. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Segey L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Segey L.") SL Segey L. Blogger Internet Small-Business (50 or fewer emp.) 3/29/2019 "cheap servers for high performance" 4.5/5 What do you like best about Scaleway? Very competitive prices for high CPU load servers (they call it "Baremetal" instances). A modern and simple interface is very nice for an eye. Review collected by and hosted on G2.com. What do you dislike about Scaleway? Not many regions (currently only 2 and both in Europe). Of course, it would be cool to add features as some of its competitors have: load balancers, even more, OS, but for me, it is not that critical. Review collected by and hosted on G2.com. Recommendations to others considering Scaleway: If you are ok with available regions, this company can be a good option for you. Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? Getting instances with a lot of computational power without overpaying for unneeded stuff (like disk space etc.). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite KN Krzysztof N. Mr Small-Business (50 or fewer emp.) 2/21/2019 "A dedicated server does not have to be expensive :)" 4.5/5 What do you like best about Scaleway? Cheap dedicated server with good specs. Predictable and constant performances without noisy neighbours. Review collected by and hosted on G2.com. What do you dislike about Scaleway? They have no redundancy, no RAID my data could fail anytime. Review collected by and hosted on G2.com. Recommendations to others considering Scaleway: If you looking for inexpensive dedicated server You'll not find cheaper than Scaleway. Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? Controlled hosting for my few customers websites. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 1/3/2019 "Cheap, fast and easily-depolayble VPSs" 5/5 What do you like best about Scaleway? Extremely cheap and fast way to deploy servers. Review collected by and hosted on G2.com. What do you dislike about Scaleway? User interface is slow and clumsy. There is definitely some space for improvement. Review collected by and hosted on G2.com. Recommendations to others considering Scaleway: There is no reason not to try. Scaleway is not going to charge you for not using it. Review collected by and hosted on G2.com. What problems is Scaleway solving and how is that benefiting you? From time to time we need to test a new script for which we deploy a new server. Scaleway is very easy-to-use and allows us to specify region, size and speed of the server. It takes less than 3 minutes to start working on a newly-deployed server. Review collected by and hosted on G2.com. 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