# Best IT Asset Management Software ## How Many IT Asset Management Software Products Does G2 Track? **Total Products under this Category:** 256 ### Category Stats (Jul 2026) - **Average Rating:** 4.52/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Teqtivity (+2.22%) - Among all products in this category, Teqtivity recorded the largest rating increase compared to last month _Last updated: July 30, 2026_ ## How Does G2 Rank IT Asset Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 21,000+ Authentic Reviews - 256+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for IT Asset Management Software ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=152661&focus%5B%5D=1621548&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=2864&focus%5B%5D=107230&focus%5B%5D=14979) Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Atera, TeamViewer, Freshservice, Flexera One, and Tanium. Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=freshservice&focus%5B%5D=flexera-one&focus%5B%5D=tanium) **Sponsored** ### Prey Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-07-31T16%3A54%3A38Z&secure%5Bdisplayable_resource_id%5D=1391&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1391&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59717&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%3Fopen_modal_url%3D%252Fproducts%252Fscalepad-lifecycle-manager%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fit-asset-management%2526source%253Dcategory&secure%5Btoken%5D=06d7e080fe002ec3cafc3554cb1a0978db91611b20641511ab7f925d9b9bcd83&secure%5Burl%5D=https%3A%2F%2Fpreyproject.com%2F%3Futm_source%3Dg2%26utm_campaign%3Dg2clicsads&secure%5Burl_type%5D=custom_url) ### [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,904 #### How Do G2 Users Rate NinjaOne? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.7/10 (Category avg: 8.2/10) #### Who Is the Company Behind NinjaOne? - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** www.ninjaone.com - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne 3,607 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=088d8f8972aca17db8b553b592039f99dd09562a773c2979f4e191848ab016f2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6436301%2F&secure%5Burl_type%5D=linkedin_company_website) 2,376 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 47% Medium, 45% Small #### What Do G2 Reviewers Say About NinjaOne? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. ##### Cons - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. #### What Are Recent G2 Reviews of NinjaOne? **["Impowered Our MSP to Resolve Issues Quickly and Grow Quickly"](https://www.g2.com/survey_responses/ninjaone-review-10168731)** **Rating:** 4.5/5.0 stars _— Robert M._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-10168731) **["Revolutionalised Our Workflows"](https://www.g2.com/survey_responses/ninjaone-review-8785777)** **Rating:** 5.0/5.0 stars _— Drew B._ [Read full review](https://www.g2.com/survey_responses/ninjaone-review-8785777) #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments - [Does Office 365 Backup your data?](https://www.g2.com/discussions/does-office-365-backup-your-data) - 3 comments - [What does Dropsuite Backup?](https://www.g2.com/discussions/what-does-dropsuite-backup) - 1 comment ### [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) Visibility into all your IT assets should not be as difficult as most find it to be. Spreadsheets and standalone tools are no match for the complexity of today’s IT asset landscape spanning software, hardware, cloud and AI services. ServiceNow ITAM is your solution for the complete asset lifecycle for all IT assets. Asset Managers can be overwhelmed with requests and monotonous activities. Automate tasks from procurement to end-of-life actions with help from ServiceNow AI Agents. Build reliable asset data, like contracts, costs and compliance while using the power of the CMDB. ServiceNow ITAM provides workspaces tailored for asset managers. Gain visibility and control to respond to business questions and for seamless collaboration across functions. **Average Rating:** 4.3/5.0 **Total Reviews:** 486 #### How Do G2 Users Rate ServiceNow IT Asset Management? - **Ease of Use:** 8.2/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind ServiceNow IT Asset Management? - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** www.servicenow.com - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow 55,548 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website) 35,081 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 53% Large, 19% Medium #### What Do G2 Reviewers Say About ServiceNow IT Asset Management? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **software license optimization** features of ServiceNow IT Asset Management, significantly reducing costs and waste. - Users find ServiceNow IT Asset Management very **easy to use** , effectively managing assets and simplifying complex software processes. - Users value the **seamless integrations** of ServiceNow IT Asset Management, enhancing efficiency and streamlining operations significantly. - Users value the **helpful tracking of IT assets** in ServiceNow IT Asset Management, enhancing efficiency and accuracy. - Users value the **robust features** of ServiceNow IT Asset Management for optimizing licenses and enhancing asset tracking. ##### Cons - Users note a **significant learning curve** with ServiceNow IT Asset Management, making adoption and implementation challenging. - Users find ServiceNow IT Asset Management **too expensive** , especially for small companies with limited budgets and needs. - Users find **complexity in initial setup and licensing** , making implementation and configuration challenging without expert support. - Users find the **difficult setup** and complex integrations frustrating, requiring significant time and effort to manage effectively. - Users express frustration over the **insufficient information** regarding setup and customization options in ServiceNow IT Asset Management. #### What Are Recent G2 Reviews of ServiceNow IT Asset Management? **["End-to-End IT Asset Visibility That Speeds Troubleshooting and Smarter Decisions"](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-13047951)** **Rating:** 4.5/5.0 stars _— Shubhangi G._ [Read full review](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-13047951) **["A Practical Look at ServiceNow IT Asset Management - Strengths and Challenges"](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12974892)** **Rating:** 4.5/5.0 stars _— Ganesh G._ [Read full review](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12974892) #### What Are G2 Users Discussing About ServiceNow IT Asset Management? - [What is ServiceNow IT Asset Management used for?](https://www.g2.com/discussions/what-is-servicenow-it-asset-management-used-for) - 1 comment, 1 upvote ### [Deel IT](https://www.g2.com/products/deel-it/reviews) Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally. **Average Rating:** 4.8/5.0 **Total Reviews:** 287 #### How Do G2 Users Rate Deel IT? - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.6/10 (Category avg: 8.2/10) #### Who Is the Company Behind Deel IT? - **Seller:** [Deel](https://www.g2.com/sellers/deel) - **Company Website:** www.deel.com - **Year Founded:** 2019 - **HQ Location:** San Francisco, California - **Twitter:** @deel 30,540 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d5504a479e9be6f2e8820ea212a1789f85d484beb45025ce212dd3c4adce504&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeel%2F&secure%5Burl_type%5D=linkedin_company_website) 9,619 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Interpreter - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Small, 45% Medium #### What Do G2 Reviewers Say About Deel IT? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Deel IT, finding it simplifies tracking hours and invoicing. - Users appreciate the **user-friendly interface** of Deel IT, finding it easy to navigate and manage funds effortlessly. - Users find Deel IT to be **intuitive and easy to navigate** , making management and tracking a breeze. - Users commend Deel IT for its **attentive and responsive customer support** , ensuring quick and effective solutions throughout their experience. - Users praise the **clean and responsive interface** of Deel IT, enhancing their overall experience and productivity. ##### Cons - Users find Deel IT to be **too expensive** due to high withdrawal and conversion fees impacting their experience. - Users find the **insights tab lacking accuracy** , leading to confusion in expenses and payment categorization. - Users find the **insufficient information** in the insights tab and taxation guidance frustrating and unhelpful. - Users find the **missing features** frustrating, noting lack of options and confusing functionality for their specific needs. - Users experience **slow performance** with Deel IT, noting long load times and occasional delays in responses. #### What Are Recent G2 Reviews of Deel IT? **["Facilitate International Payments with Efficiency"](https://www.g2.com/survey_responses/deel-it-review-13120639)** **Rating:** 5.0/5.0 stars _— Samuel G._ [Read full review](https://www.g2.com/survey_responses/deel-it-review-13120639) **["Deel IT Streamlines Global Device Management and Onboarding in One Platform"](https://www.g2.com/survey_responses/deel-it-review-13181472)** **Rating:** 5.0/5.0 stars _— Verified User in Apparel & Fashion_ [Read full review](https://www.g2.com/survey_responses/deel-it-review-13181472) ### [Atera](https://www.g2.com/products/atera/reviews) The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing Robin by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. Robin doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,219 #### How Do G2 Users Rate Atera? - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10) #### Who Is the Company Behind Atera? - **Seller:** [Atera](https://www.g2.com/sellers/atera) - **Company Website:** www.atera.com - **Year Founded:** 2011 - **HQ Location:** Tel Aviv - **Twitter:** @AteraCloud 1,675 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d38cf3be9c748c5d823f0616da1e9a35094eec1b19735765c7c4c229a7d79702&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F98739%2F&secure%5Burl_type%5D=linkedin_company_website) 415 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, IT Manager - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 55% Small, 30% Medium #### What Do G2 Reviewers Say About Atera? _AI-generated summary from verified user reviews_ ##### Pros - Users find Atera to be incredibly **easy to use** , streamlining workstation and server management in one place. - Users value the **powerful automation tools** of Atera, enabling efficient workstation and server management through scripts and remote access. - Users appreciate the **all-in-one dashboard** of Atera, which streamlines their workflow and enhances productivity drastically. - Users value the **efficiency** of Atera, noting its automation and ease of use streamline their device management. - Users appreciate Atera's **proactive monitoring** , enhancing efficiency with a seamless all-in-one dashboard for better workflow. ##### Cons - Users note **missing features** like checklists and insufficient alert context, complicating their overall Atera experience. - Users find the **limited features** of Atera restrictive, especially in the mobile app and billing options. - Users report that **improvement is needed** in Atera's interface changes and remote access reliability, impacting workflows. - Users note that **report loading times and limited customization** can hinder efficiency and usability within Atera. - Users highlight **feature issues** with Atera, including inconvenient billing increments and disruptive interface changes. #### What Are Recent G2 Reviews of Atera? **["Atera boosts productivity with automations, WhatsApp, and reports"](https://www.g2.com/survey_responses/atera-review-13106823)** **Rating:** 5.0/5.0 stars _— Fabian M._ [Read full review](https://www.g2.com/survey_responses/atera-review-13106823) **["A practical way to coordinate technicians, users, and infrastructure work"](https://www.g2.com/survey_responses/atera-review-13121276)** **Rating:** 4.5/5.0 stars _— Alamgir H._ [Read full review](https://www.g2.com/survey_responses/atera-review-13121276) #### What Are G2 Users Discussing About Atera? - [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment - [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment - [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments - [What is atera RMM?](https://www.g2.com/discussions/what-is-atera-rmm) - 1 comment - [What is atera software?](https://www.g2.com/discussions/what-is-atera-software) - 1 comment ### [TeamViewer](https://www.g2.com/products/teamviewer/reviews) TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,987 #### How Do G2 Users Rate TeamViewer? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.6/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind TeamViewer? - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer 48,070 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ecae1c1749b1b5b63060d84138c5e550a373f67a37dee81701b6d78c4fc845&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479536%2F&secure%5Burl_type%5D=linkedin_company_website) 2,769 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 41% Small, 34% Medium #### What Do G2 Reviewers Say About TeamViewer? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** of TeamViewer, appreciating its flexible interface and accessible features for collaboration. - Users appreciate the **ease of use** and reliable connections TeamViewer offers, making remote access seamless and effective. - Users value the **ease of use** of TeamViewer for reliable remote access and seamless technical support. - Users appreciate the **easy access** of TeamViewer, enabling seamless control and support across all devices. - Users find TeamViewer's **remote access capabilities** invaluable for virtual meetings and seamless collaboration without platform limitations. ##### Cons - Users often face **connection issues** with TeamViewer, leading to frustrations in maintaining stable connections during use. - Users experience **connectivity issues** with TeamViewer, leading to difficulties during connections and affecting performance. - Users find TeamViewer's pricing to be **quite steep** , especially when considered against its competitors' offerings. - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. - Users find **remote access issues** with TeamViewer frustrating, often struggling with connectivity and confusing control panels. #### What Are Recent G2 Reviews of TeamViewer? **["Remote Support Made Simple"](https://www.g2.com/survey_responses/teamviewer-review-13069675)** **Rating:** 5.0/5.0 stars _— Rishabh A._ [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13069675) **["Easy to use and secure"](https://www.g2.com/survey_responses/teamviewer-review-13190146)** **Rating:** 4.5/5.0 stars _— Magnesh P._ [Read full review](https://www.g2.com/survey_responses/teamviewer-review-13190146) #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 2 comments, 1 upvote - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments - [Do hackers use TeamViewer?](https://www.g2.com/discussions/teamviewer-do-hackers-use-teamviewer) - 2 comments - [What is TeamViewer tensor?](https://www.g2.com/discussions/teamviewer-engage-what-is-teamviewer-tensor) ### [Flexera One](https://www.g2.com/products/flexera-one/reviews) Flexera One is a SaaS-based IT management solution designed with and for organizations like yours with highly complex hybrid environments. With Flexera One, you can visualize your entire estate and make data-driven decisions from on-premise to SaaS to the cloud. IT Visibility Flexera One’s IT Visibility solution delivers the most comprehensive and clear view of your IT estate. Discovery and normalization—gain consistent, reliable data and take control of assets to draw valuable insights across software, hardware, SaaS and cloud. Data enrichment—enhance your IT inventory data with market intelligence that improves your decision-making abilities, via Technopedia—the largest and most trusted IT asset information source in the world. Unified data visualization—simplify the view of your environment with clear understanding and analytic that provide context for business initiatives spanning your entire IT estate. IT Asset Management Flexera One’s IT asset management (ITAM) starts with knowing what you have in your IT ecosystem—across hardware, software, SaaS, cloud, containers, clusters and virtual technologies. Optimized for today’s digital business, find the evidence required to determine license consumption, such as IBM sub-capacity requirements. Software asset management— Flexera One is the only SAM solution to solve the exponentiality of licensing with depth, breadth, algorithms and automation required to truly create a trusted and accurate license position. Hardware asset management— manage the hardware you own or lease, no matter where it is. Make critical hardware lifecycle decisions to support user productivity, business continuity and make the most of your hardware investments. SaaS management— get a current and complete picture of SaaS usage to support your business stakeholders while optimizing SaaS spend with all your vendors. Take action by discovering shadow SaaS, removing redundant applications and optimizing subscriptions based on actual usage automatically. Software request and reharvest— proactively reduce the sprawl and provide end users with a catalog of approved software, SaaS and cloud instances–helping you get them within guard rails while enabling the business to be agile and innovative. Reclaim unused technology to avoid future costs. Integrate with ITSM providers so you can meet users where they are and provide a seamless end-user experience. Cloud Cost Optimization Flexera One offers a unique approach to cloud cost optimization that enables cloud governance teams to work collaboratively with business units and cloud resource owners to optimize spend. With Flexera One, you get a comprehensive set of cloud cost optimization capabilities designed to easily reduce costs across your entire cloud environment. Cloud Cost Management— Get visibility into cloud usage and costs for all your cloud accounts. You can evaluate and report on your most cost-effective regions and instance sizes, and dive deep into public and private cloud costs by application, category, business unit, cost center, department or team. You also can allocate costs for chargeback and showback with complete backup and justification. Cloud Governance— Flexera One offers a powerful policies engine that enables your cloud governance teams to manage and control hybrid cloud use with out-of-the-box and custom policies to automate governance of costs, operations, security and compliance. Cloud Migration and Modernization Successful IT modernization requires proper analysis, prioritization and planning. Flexera One’s Cloud Migration and Modernization provides the actionable intelligence you need to optimize your cloud modernization and migration—no matter where you are on your cloud journey. Cloud Migration Planning— Flexera one gives you the actionable intelligence needed to optimize your on-premises to cloud migration journey from start to finish with full context visibility into business services. Cloud Cost Assessment — Flexera One provides comprehensive workload assessments to show you which cloud type, provider, custom instance choice, buying type and resource provisioning are best for your workload, budget and performance requirements—all to optimize your cloud cost savings. Workload Placement — Cloud migration and modernization provides comprehensive workload assessments for full visibility into your current workloads, so you can prioritize and identify which providers are best for your performance requirements to ensure successful migration of workloads to the cloud. **Average Rating:** 4.3/5.0 **Total Reviews:** 135 #### How Do G2 Users Rate Flexera One? - **Ease of Use:** 8.4/10 (Category avg: 8.9/10) - **Quality of Support:** 8.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind Flexera One? - **Seller:** [Flexera](https://www.g2.com/sellers/flexera) - **Year Founded:** 2008 - **HQ Location:** Itasca, IL - **Twitter:** @flexera 4,737 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=061b4bebab3b28d42c84dd8c9c96f7703eae865b254ca28367a87bf1b7fe4516&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F574962%2F&secure%5Burl_type%5D=linkedin_company_website) 2,072 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Analyst, Consultant - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 71% Large, 21% Medium #### What Do G2 Reviewers Say About Flexera One? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Flexera One, thanks to its intuitive interface and streamlined functionality. - Users value the **unified dashboard** of Flexera One, which simplifies management of on-premises and cloud environments. - Users value the **easy integration** with multiple systems, enhancing data visibility and workflow across IT environments. - Users appreciate the **high product quality** of Flexera One, noting its user-friendly design and seamless integrations. - Users value the **unified visibility** of Flexera One, simplifying IT management across software, hardware, and cloud assets. ##### Cons - Users face a **steep learning curve** with Flexera One due to its complex setup and initial implementation challenges. - Users find the **difficult learning curve** of Flexera One challenging, especially with advanced features and initial onboarding. - Users find the **learning curve steep** , with an overwhelming UI and complex onboarding that requires improvements. - Users face a **complex setup** process, requiring significant resources and technical expertise for effective implementation. - Users often face a **difficult setup** due to complex implementation and integration with existing systems. #### What Are Recent G2 Reviews of Flexera One? **["Flexera One Review: Helpful for IT Spend and Compliance"](https://www.g2.com/survey_responses/flexera-one-review-13148953)** **Rating:** 4.5/5.0 stars _— PALEPU M._ [Read full review](https://www.g2.com/survey_responses/flexera-one-review-13148953) **["Centralized IT Asset Management with Strong Integrations and Compliance Reporting"](https://www.g2.com/survey_responses/flexera-one-review-13168371)** **Rating:** 4.5/5.0 stars _— Harish A._ [Read full review](https://www.g2.com/survey_responses/flexera-one-review-13168371) ### [Tanium](https://www.g2.com/products/tanium/reviews) Trusted by 40% of the Fortune 100, 8 of the top 10 U.S. Banks, and all 6 branches of the U.S. Armed Forces. Tanium is the platform the world's most security-conscious organizations trust. The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security. **Average Rating:** 4.5/5.0 **Total Reviews:** 70 #### How Do G2 Users Rate Tanium? - **Ease of Use:** 8.5/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.2/10 (Category avg: 8.2/10) #### Who Is the Company Behind Tanium? - **Seller:** [Tanium](https://www.g2.com/sellers/tanium) - **Company Website:** www.tanium.com - **Year Founded:** 2007 - **HQ Location:** Emeryville, CA - **Twitter:** @Tanium 7,243 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a18ab3ddc9fe8d4fff36bb86d82fe171405b7c3401d61d59fbc3fe5437fc90e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2109024%2F&secure%5Burl_type%5D=linkedin_company_website) 2,333 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 50% Large, 31% Medium #### What Do G2 Reviewers Say About Tanium? _AI-generated summary from verified user reviews_ ##### Pros - Users find **ease of use** in Tanium, particularly for scheduling patches and managing large infrastructures efficiently. - Users appreciate the **speed and clarity** of Tanium, enabling real-time insights and efficient problem-solving across endpoints. - Users value the **reliable real-time visibility** of Tanium, enhancing operational excellence and facilitating quick decision-making. - Users value Tanium for its **exceptional security capabilities** , providing real-time visibility and effective endpoint management solutions. - Users value the **real-time visibility** Tanium provides, enhancing their ability to manage endpoints effectively and proactively. ##### Cons - Users find the **learning curve of Tanium steep** , often overwhelmed by its complexity and lacking clear onboarding resources. - Users find the **complexity** of Tanium challenging, especially for those new to cybersecurity and on-premise management. - Users are frustrated with the **limited features** , especially regarding Linux compatibility and troubleshooting processes. - Users feel that the **insufficient information** and onboarding resources hinder effective navigation and increase troubleshooting time. - Users find that Tanium's **learning curve and onboarding resources need improvement** , impacting initial experience and workflow efficiency. #### What Are Recent G2 Reviews of Tanium? **["Real-Time Endpoint Visibility and Powerful Automation in One Platform"](https://www.g2.com/survey_responses/tanium-review-13128393)** **Rating:** 4.0/5.0 stars _— syed i._ [Read full review](https://www.g2.com/survey_responses/tanium-review-13128393) **["Real-Time Visibility and Fast Global Remediation with Tanium"](https://www.g2.com/survey_responses/tanium-review-12961686)** **Rating:** 4.5/5.0 stars _— Aswindev P._ [Read full review](https://www.g2.com/survey_responses/tanium-review-12961686) ### [Freshservice](https://www.g2.com/products/freshservice/reviews) Freshservice by Freshworks is an AI-powered ServiceOps platform built for modern enterprises that need to move fast without sacrificing control. By unifying ITSM, ITOM, IT asset management, and enterprise service management on a single platform with a shared data layer, Freshservice eliminates the tool sprawl and visibility gaps that slow teams down - creating one source of truth across services, assets, and infrastructure. IT teams get full visibility into their environment: automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends seamlessly to HR, finance, and facilities - giving every business team the same consistent, efficient service experience without the complexity of separate tools. Freshservice comes with a natively embedded AI layer called Freddy AI, that helps agents resolve issues faster, automates employee service requests, and gives leaders the insights they need to make better decisions. The result isn't just faster service; it's a fundamentally more proactive operation that surfaces and resolves issues before they impact employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,297 #### How Do G2 Users Rate Freshservice? - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) #### Who Is the Company Behind Freshservice? - **Seller:** [Freshworks](https://www.g2.com/sellers/freshworks) - **Company Website:** www.freshworks.com - **Year Founded:** 2010 - **HQ Location:** San Mateo, CA - **Twitter:** @FreshworksInc 19,020 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f531480627d021846a1bab97814f28776888079b40b7e07b52045e7d1e35c99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffreshworks-inc%2F&secure%5Burl_type%5D=linkedin_company_website) 7,505 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 61% Medium, 21% Large #### What Do G2 Reviewers Say About Freshservice? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of Freshservice, appreciating its intuitive design and efficient ticket management. - Users appreciate the **intuitive interface and extensive features** of Freshservice, simplifying both complex tasks and daily activities. - Users value the **automation features** of Freshservice, significantly enhancing efficiency and streamlining ticket management processes. - Users praise the **variety of ticket organization options** in Freshservice, enhancing efficiency and user experience. - Users value the **intuitive ticket management** in Freshservice, enhancing usability and streamlining internal approval processes. ##### Cons - Users find the **missing features** in Freshservice frustrating, particularly the lack of intuitive reporting and search functionalities. - Users find the **limited features** of Freshservice restrictive, impacting the effectiveness of reporting and project management. - Users find the **learning curve steep** , with complicated configurations and unintuitive reporting features causing frustration. - Users find **limited customization** options in Freshservice, which can restrict tailoring the system to specific business needs. - Users find **ticketing issues** frustrating, especially with confusing reporting and difficulty in extracting data for management. #### What Are Recent G2 Reviews of Freshservice? **["User-Friendly No-Code Automation with Helpful API Integrations and Reporting"](https://www.g2.com/survey_responses/freshservice-review-13141245)** **Rating:** 5.0/5.0 stars _— Shubham C._ [Read full review](https://www.g2.com/survey_responses/freshservice-review-13141245) **["Clean, Customizable, and Fast—Freshservice Keeps Us Organized"](https://www.g2.com/survey_responses/freshservice-review-13160237)** **Rating:** 4.5/5.0 stars _— Enrique L._ [Read full review](https://www.g2.com/survey_responses/freshservice-review-13160237) #### What Are G2 Users Discussing About Freshservice? - [What is Freshservice used for?](https://www.g2.com/discussions/what-is-freshservice-used-for) - 3 comments, 1 upvote ### [IT Glue](https://www.g2.com/products/it-glue/reviews) IT Glue is the first documentation platform specifically built for the needs of IT professionals. With IT Glue, your team will have IT asset, vendor and software information, along with passwords, contacts and SOPs, all in a single pane of glass. Documentation can be linked to the others, making for a seamless experience, where your team has everything, they need at their fingertips, without having to toggle between applications. IT Glue is trusted by IT teams in over 16,000 organizations across 70+ countries. IT Glue makes documentation easy by consolidating and integrating with the monitoring, ticketing and Microsoft tools techs use every day. Hundreds of out-of-the-box documentation templates ensure you get started with ease, your team creates documentation in a consistent format, and our deep search makes everything easy to find. IT Glue is SOC 2, Type II certified, and comes with a wealth of security features, including host-proof password hosting, granular security permissions at both the group and individual levels, version control, an immutable audit trail and more. With IT Glue, users can: • Organize and manage IT assets • Formalize IT processes and practices • Create editable SOPs and Knowledge Base articles • Define relationships between assets, licensing, vendors, passwords and more • Create checklists for high-level, repeatable processes and procedures • Upload or attach various file types, such as audio and video files, images, and external links • Securely share credentials • Automate the filling of password forms or logins **Average Rating:** 4.6/5.0 **Total Reviews:** 708 #### How Do G2 Users Rate IT Glue? - **Ease of Use:** 9.1/10 (Category avg: 8.9/10) - **Quality of Support:** 8.8/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.2/10 (Category avg: 8.2/10) #### Who Is the Company Behind IT Glue? - **Seller:** [Kaseya](https://www.g2.com/sellers/kaseya) - **Company Website:** www.kaseya.com - **Year Founded:** 2000 - **HQ Location:** Miami, FL - **Twitter:** @KaseyaCorp 17,411 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c9a31f82a811b1e3cc7be6babe8882bb8f6b2927e142d98dd6f5662a0d0e4d2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaseya%2F&secure%5Burl_type%5D=linkedin_company_website) 5,471 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 70% Small, 26% Medium #### What Do G2 Reviewers Say About IT Glue? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of IT Glue, enjoying quick access to centralized IT documentation for efficient management. - Users find IT Glue's **flexibility in document management** invaluable for streamlining client documentation and support processes. - Users value the **effective integrations** of IT Glue, enhancing workflow and simplifying the organization of business tasks. - Users value the **effective organization** of IT Glue, making asset tracking and documentation effortless across teams. - Users love the **easy integrations** with other platforms, enhancing functionality and simplifying information access in IT Glue. ##### Cons - Users often experience **slow performance** in IT Glue, affecting productivity and causing frustration during important tasks. - Users find it frustrating that IT Glue lacks **missing features** like customizable sections and improved mobile access for documents. - Users find the **search functionality lacking** , struggling with speed and accuracy when locating documents effectively. - Users find the **learning curve challenging** , often feeling overwhelmed by complexity and needing practice to use effectively. - Users highlight **search limitations** in IT Glue, mentioning inconsistent results and slow performance, especially on mobile. #### What Are Recent G2 Reviews of IT Glue? **["IT Glue Keeps Team Knowledge Organized and Easy to Find"](https://www.g2.com/survey_responses/it-glue-review-12875692)** **Rating:** 4.5/5.0 stars _— Darren ._ [Read full review](https://www.g2.com/survey_responses/it-glue-review-12875692) **["Powerful without being too rigid."](https://www.g2.com/survey_responses/it-glue-review-8372185)** **Rating:** 5.0/5.0 stars _— Ivy S._ [Read full review](https://www.g2.com/survey_responses/it-glue-review-8372185) #### What Are G2 Users Discussing About IT Glue? - [What is IT Glue used for?](https://www.g2.com/discussions/it-glue-what-is-it-glue-used-for) - 2 comments - [What's new with IT Glue?](https://www.g2.com/discussions/what-s-new-with-it-glue) - [What is Glue in information technology?](https://www.g2.com/discussions/what-is-glue-in-information-technology) - 1 comment - [What is it glue used for?](https://www.g2.com/discussions/what-is-it-glue-used-for) - 1 comment - [What is ITGlue?](https://www.g2.com/discussions/what-is-itglue) - 1 comment ### [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations in the AI-driven threat era, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. As frontier AI models such as Mythos accelerate vulnerability discovery and compress exploitation timelines, BigFix helps organizations reduce exposure through near real-time remediation, continuous compliance, and intelligent automation. Enterprises choose HCL BigFix for: A single-agent, unified platform for endpoint and infrastructure management Centralized visibility and control across 155M+ endpoints and 120+ operating system variants Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 #### How Do G2 Users Rate HCL BigFix? - **Ease of Use:** 8.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) #### Who Is the Company Behind HCL BigFix? - **Seller:** [HCL Technologies](https://www.g2.com/sellers/hcl-technologies) - **Company Website:** hcl-software.com - **Year Founded:** 1999 - **HQ Location:** Noida, Uttar Pradesh - **Twitter:** @hcltech 425,043 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=956a02ad8dbfeae42d5674b0244526801e33ae7988583df05d94f7af84d4ede2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1756%2F&secure%5Burl_type%5D=linkedin_company_website) 246,058 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 38% Medium, 36% Large #### What Do G2 Reviewers Say About HCL BigFix? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation capabilities** of HCL BigFix, enhancing efficiency in endpoint management and security enforcement. - Users appreciate the **centralized endpoint management** of HCL BigFix, enhancing visibility and security across numerous devices. - Users value the **ease of use** of HCL BigFix for its centralized management and streamlined endpoint operations. - Users value the **real-time visibility and centralized management** of HCL BigFix, enhancing security and reducing operational effort. - Users value the **automated patching efficiency** of HCL BigFix, enhancing security and minimizing operational effort greatly. ##### Cons - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve and time-consuming troubleshooting. - Users find the **complex UI** of HCL BigFix challenging, leading to a steep learning curve for newcomers. - Users find the **poor interface design** of HCL BigFix makes it complex and less intuitive for newcomers. - Users find the **poor reporting** capabilities of HCL BigFix make it difficult to extract useful insights easily. - Users find the **UI complex and less intuitive** , resulting in a steeper learning curve for new users. #### What Are Recent G2 Reviews of HCL BigFix? **["Best for Server patching"](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779)** **Rating:** 5.0/5.0 stars _— Deepak S._ [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779) **["Real-Time Visibility and Centralized Endpoint Management That Scales"](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)** **Rating:** 5.0/5.0 stars _— Sourabh M._ [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404) #### What Are G2 Users Discussing About HCL BigFix? - [What is the basic function provided by BigFix inventory?](https://www.g2.com/discussions/what-is-the-basic-function-provided-by-bigfix-inventory) - [What feature sets does the BigFix Lifecycle module provide?](https://www.g2.com/discussions/what-feature-sets-does-the-bigfix-lifecycle-module-provide) - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments - [What does BigFix software do?](https://www.g2.com/discussions/what-does-bigfix-software-do) ### [Lansweeper](https://www.g2.com/products/lansweeper/reviews) Lansweeper is the leader in Cyber Asset Intelligence, providing a single source of truth for complete visibility across IT, OT, and cloud environments. By providing a complete, accurate, consolidated, and unified view of all your technology asset state in one centralized platform, Lansweeper ensures no asset is overlooked. It delivers actionable insights, identifies risks and opportunities, and automates time-consuming tasks, boosting productivity and saving valuable time. By seamlessly connecting teams and tools, Lansweeper enhances collaboration and drives cost-effective operational efficiency. Whether optimizing workflows, ensuring compliance, or improving resource allocation, Lansweeper transforms IT into a strategic enabler of success, empowering organizations to make smarter, data-driven decisions and achieve measurable business outcomes. Since 2004, Lansweeper has empowered organizations to stay competitive with accurate, actionable data that strengthens security, drives strategic decisions, and boosts operational efficiency. Trusted by over 30,000 customers, including CMA CGM, Rentokil, Fiskars, Nestlé, and Nvidia, Lansweeper serves enterprises, governments, financial institutions, NGOs, and universities worldwide. **Average Rating:** 4.4/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Lansweeper? - **Ease of Use:** 8.8/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) #### Who Is the Company Behind Lansweeper? - **Seller:** [Lansweeper](https://www.g2.com/sellers/lansweeper) - **Company Website:** www.lansweeper.com - **Year Founded:** 2004 - **HQ Location:** Merelbeke, Belgium - **Twitter:** @Lansweeper 3,201 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d3556d555611413998752b83925d7262f92bf87acb5920d5bc34176b80d2e77&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5239202%2F&secure%5Burl_type%5D=linkedin_company_website) 420 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 63% Medium, 28% Large #### What Do G2 Reviewers Say About Lansweeper? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **comprehensive asset management** features of Lansweeper, enhancing visibility and tracking of assets efficiently. - Users appreciate the **live scanning and alerting** capabilities of Lansweeper, enhancing asset management efficiency. - Users value the **powerful integrations** of Lansweeper, providing a unified source of truth for IT departments. - Users value the **comprehensive tracking** capabilities of Lansweeper, enhancing asset management and reporting efficiency. - Users praise the **intuitive interface** of Lansweeper, enhancing their experience with efficient asset management and reporting. ##### Cons - Users experience **app limitations** such as UI performance issues and fixed asset display counts in Lansweeper. - Users report **UI performance issues** and feature disparity between cloud and on-prem, missing key functionalities. - Users face **setup difficulties** with Lansweeper, impacting usability and limiting effective asset management options. #### What Are Recent G2 Reviews of Lansweeper? **["Effortless Asset Tracking with Stellar Support"](https://www.g2.com/survey_responses/lansweeper-review-12661648)** **Rating:** 5.0/5.0 stars _— Michael F._ [Read full review](https://www.g2.com/survey_responses/lansweeper-review-12661648) **["A Single Source of Truth for IT Data—AD, Azure, Hardware, and More"](https://www.g2.com/survey_responses/lansweeper-review-12400476)** **Rating:** 4.5/5.0 stars _— Peter W._ [Read full review](https://www.g2.com/survey_responses/lansweeper-review-12400476) #### What Are G2 Users Discussing About Lansweeper? - [What is Lansweeper used for?](https://www.g2.com/discussions/what-is-lansweeper-used-for) - [Is Lansweeper free?](https://www.g2.com/discussions/is-lansweeper-free) - [What is Lansweeper agent?](https://www.g2.com/discussions/what-is-lansweeper-agent) - [Is Lansweeper safe?](https://www.g2.com/discussions/is-lansweeper-safe) - 2 comments - [What can Lansweeper do?](https://www.g2.com/discussions/what-can-lansweeper-do) - 1 comment ### [Scrut Automation](https://www.g2.com/products/scrut-automation/reviews) Scrut Automation is a leading compliance automation platform designed for fast-growing businesses looking to streamline security, risk, and compliance without disrupting operations. It centralizes compliance functions, automates evidence collection, and simplifies audits, helping security teams reduce compliance efforts. Scrut supports 70+ out-of-the-box frameworks, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS, with the flexibility to add custom frameworks for unique regulatory needs. With 150+ integrations, Scrut seamlessly integrates into your security and IT ecosystem, automating compliance, eliminating manual work, and improving risk visibility. Join 2500+ industry leaders who trust Scrut for simplified compliance and risk management. Schedule a demo today. **Average Rating:** 4.9/5.0 **Total Reviews:** 1,311 #### How Do G2 Users Rate Scrut Automation? - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10) #### Who Is the Company Behind Scrut Automation? - **Seller:** [Scrut Automation](https://www.g2.com/sellers/scrut-automation) - **Company Website:** www.scrut.io - **Year Founded:** 2022 - **HQ Location:** Palo Alto, US - **Twitter:** @scrutsocial 120 Twitter followers - **LinkedIn® Page:** [in.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc41c2e597940ae09ba338bf6abec320af78c3999ea4eb88e00635f919f04135&secure%5Burl%5D=https%3A%2F%2Fin.linkedin.com%2Fcompany%2Fscrut-automation&secure%5Burl_type%5D=linkedin_company_website) 233 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CTO, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 50% Small, 48% Medium #### What Do G2 Reviewers Say About Scrut Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users find Scrut Automation's **ease of use** invaluable for tracking tasks and maintaining team access effectively. - Users commend the **outstanding customer support** of Scrut Automation, highlighting teamwork and effective guidance throughout the process. - Users appreciate the **exceptional support and guidance** from Scrut's team, significantly enhancing their compliance experience. - Users value the **exceptional compliance management** by Scrut Automation, finding it efficient and cost-effective for SOC 2 processes. - Users value the **supportive compliance assistance** from Scrut Automation, enhancing clarity and ease during audits. ##### Cons - Users feel that Scrut Automation requires **significant improvements** in UI clarity and documentation quality for better usability. - Users note the **missing features** in Scrut Automation, particularly in auto-answering questionnaires and report customization. - Users face **technical issues** with complex modules and occasional login problems, impacting the overall user experience. - Users find the **learning curve steep** , making navigation and understanding challenging for newcomers to Scrut Automation. - Users express concerns over **lack of clarity** in test results and policy processes, complicating their experience with Scrut Automation. #### What Are Recent G2 Reviews of Scrut Automation? **["Automates Compliance and Evidence Collection — Boosts Audit Readiness and Efficiency"](https://www.g2.com/survey_responses/scrut-automation-review-13049695)** **Rating:** 4.0/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/scrut-automation-review-13049695) **["Transforming Compliance and Security Management with Scrut Automation"](https://www.g2.com/survey_responses/scrut-automation-review-10499291)** **Rating:** 5.0/5.0 stars _— Karan A._ [Read full review](https://www.g2.com/survey_responses/scrut-automation-review-10499291) #### What Are G2 Users Discussing About Scrut Automation? - [What is Scrut Automation used for?](https://www.g2.com/discussions/what-is-scrut-automation-used-for) - 1 comment, 1 upvote ### [Milvus TI](https://www.g2.com/products/milvus-ti/reviews) O Milvus é uma plataforma completa de gestão de atendimento, relacionamento com clientes e ativos de TI, desenvolvida para empresas que buscam centralizar processos, aumentar a eficiência operacional e melhorar a experiência do cliente. A solução reúne em um único ambiente recursos de Help Desk, gestão de tickets, inventário de TI, atendimento multicanal (e-mail, chat, WhatsApp e outros) e automação de processos, permitindo maior controle, visibilidade e padronização das operações de suporte e atendimento. Com foco em simplicidade, escalabilidade e integração, o Milvus se conecta facilmente a ferramentas de CRM, marketing e vendas, ajudando equipes a tomar decisões baseadas em dados e a acompanhar indicadores em tempo real. É ideal para empresas de diferentes portes que desejam profissionalizar o suporte, organizar ativos tecnológicos e fortalecer o relacionamento com seus clientes. **Average Rating:** 4.8/5.0 **Total Reviews:** 132 #### How Do G2 Users Rate Milvus TI? - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) #### Who Is the Company Behind Milvus TI? - **Seller:** [Milvus](https://www.g2.com/sellers/milvus) - **HQ Location:** São Caetano do Sul, BR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5207e3e565cbf695d644e8785c6511fd183ee9cd09a9a94b41005eeeae290bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilvusbr%2F&secure%5Burl_type%5D=linkedin_company_website) 72 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Analista de Suporte, Analista de TI - **Top Industries:** Information Technology and Services, Computer Networking - **Company Size:** 45% Small, 42% Medium #### What Do G2 Reviewers Say About Milvus TI? _AI-generated summary from verified user reviews_ ##### Pros - Users benefit from the **efficient ticket management and automation** features of Milvus TI, streamlining daily operations effectively. - Users rave about the **automation features** of Milvus TI, significantly reducing manual workloads and enhancing efficiency. - Users praise the **efficiency** of Milvus TI, streamlining ticket management and enhancing daily operations with automation. - Users appreciate the **management efficiency** of Milvus TI, automating tasks and enhancing daily operations seamlessly. - Users value the **WhatsApp integration** in Milvus TI, which streamlines ticket management and enhances operational efficiency. ##### Cons - Users experience **connection issues** with Milvus TI, especially on older hardware, leading to sluggish performance and unreliability. - Users find the **performance issues** of Milvus TI concerning, particularly on older hardware with sluggish connections. - Users find Milvus TI **initially complex** due to filter usage, but it becomes manageable with time and effort. - Users experience **latency issues** with Milvus TI, especially on older hardware, affecting performance and connection speed. - Users find the **learning curve steep** with Milvus TI, making it initially complex for those unfamiliar with filters. #### What Are Recent G2 Reviews of Milvus TI? **["Intuitive system with complete inventory, service, and tickets, good cost-benefit"](https://www.g2.com/survey_responses/milvus-ti-review-12376802)** **Rating:** 4.0/5.0 stars _— Gabriel M._ [Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12376802) **["Strategic dashboards that elevate real-time support management"](https://www.g2.com/survey_responses/milvus-ti-review-12378087)** **Rating:** 5.0/5.0 stars _— Pytter S._ [Read full review](https://www.g2.com/survey_responses/milvus-ti-review-12378087) ### [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) Enterprise-grade ITSM that's actually easy to use — resolve issues up to 52% faster with AI, unified asset management, and native ITOps integration built in from day one. SolarWinds Service Desk is a cloud-based IT service management (ITSM) platform that enables IT teams and other business departments to manage service requests, incidents, assets, and workflows in a unified environment. It is designed for IT professionals, service desk teams, and organizations looking to enhance their service management capabilities without the implementation overhead typically associated with enterprise ITSM tools. The platform covers incident management, problem management, change management, asset management, and CMDB in a single product. A configurable, drag-and-drop self-service portal and easy-to-use knowledge base allow end users to resolve common issues independently, while rule-based automations handle ticket routing, prioritization, escalation, and notifications without manual intervention. Customizable dashboards and reporting give teams visibility across incidents, requests, changes, and assets. AI capabilities are embedded directly into agent workflows; including ticket summarization, solution suggestions, intelligent incident/problem linking, response and resolution drafting, runbook generation, and knowledge base recommendations. These capabilities are available out of the box without additional configuration. The AI is scoped to surface relevant, actionable information at the right moment rather than requiring teams to build or maintain separate AI tooling. As part of the SolarWinds portfolio, Service Desk integrates natively with SolarWinds Observability and IT operations tools, allowing infrastructure alerts to automatically generate service desk tickets and giving technicians direct access to node health, recent changes, and other operational context within the incident record. Native integrations also include Microsoft Entra ID for user lifecycle management, Jira for cross-team escalation, Automox for patch management, and an open API for custom connections. Service Desk supports enterprise service management (ESM), enabling organizations to extend ITSM processes beyond IT, to departments such as HR, Facilities, and Legal, without additional products or professional services. For IT teams, the lift is minimal: new department portals are built on the same platform they already manage, using the same workflows, automations, and reporting. This gives IT centralized visibility and control across the organization, reducing the risk of departments adopting unauthorized tools to fill gaps in service coverage. Overall, SolarWinds Service Desk offers a robust set of features designed to enhance service management efficiency, without the headache. By integrating automation, customized workflows, and intelligent recommendations, it stands out as a comprehensive solution that not only addresses the immediate needs of IT teams but also supports broader organizational goals for improved service delivery. **Average Rating:** 4.3/5.0 **Total Reviews:** 777 #### How Do G2 Users Rate SolarWinds Service Desk? - **Ease of Use:** 9.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.0/10 (Category avg: 8.2/10) #### Who Is the Company Behind SolarWinds Service Desk? - **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc) - **Company Website:** www.solarwinds.com - **Year Founded:** 1999 - **HQ Location:** Austin, TX - **Twitter:** @solarwinds 19,570 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website) 2,824 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** IT Manager, Systems Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 67% Medium, 23% Large #### What Do G2 Reviewers Say About SolarWinds Service Desk? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use and reporting capabilities** of SolarWinds Service Desk for efficient ticket management. - Users appreciate the **comprehensive asset management** in SolarWinds Service Desk, enhancing efficiency and customization for their needs. - Users appreciate the **ease of use** of SolarWinds Service Desk, making it simple to manage support requests efficiently. - Users value the **ease of ticket submission** in SolarWinds Service Desk, facilitating smooth operations for their teams. - Users value the **simplified interface** of SolarWinds Service Desk, making ITSM processes accessible and efficient. ##### Cons - Users find **missing features** in SolarWinds Service Desk, leading to limitations in handling large enterprise needs. - Users find the **search functionality challenging** , particularly when looking for specific asset tag numbers without ticket numbers. - Users find the **insufficient information** in SolarWinds service desk challenging, affecting device management and troubleshooting efficiency. - Users note the **limited features** of SolarWinds Service Desk, feeling it lacks advanced automation and customization options. - Users experience **app limitations** regarding feature access, customizations, and mobile device usability in SolarWinds Service Desk. #### What Are Recent G2 Reviews of SolarWinds Service Desk? **["Intuitive, All-in-One ITSM That Streamlines Ticketing and Asset Management"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126)** **Rating:** 5.0/5.0 stars _— Lakhan N._ [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-12748126) **["Simplified Ticket Management, Needs Better Integrations"](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315)** **Rating:** 4.5/5.0 stars _— Deborah W._ [Read full review](https://www.g2.com/survey_responses/solarwinds-service-desk-review-13129315) #### What Are G2 Users Discussing About SolarWinds Service Desk? - [What is SolarWinds Service Desk used for?](https://www.g2.com/discussions/what-is-solarwinds-service-desk-used-for) - [How does help desk software work?](https://www.g2.com/discussions/solarwinds-service-desk-how-does-help-desk-software-work) - [What is remote service desk?](https://www.g2.com/discussions/what-is-remote-service-desk) - [What is the purpose of a service desk?](https://www.g2.com/discussions/what-is-the-purpose-of-a-service-desk) - [Is SolarWinds service desk on premise?](https://www.g2.com/discussions/is-solarwinds-service-desk-on-premise) ### [Ivanti Neurons for ITAM](https://www.g2.com/products/ivanti-neurons-for-itam/reviews) Ivanti Neurons for ITAM centralizes and automates the management of your IT assets—hardware, software, cloud, and virtual—from procurement to disposal. It provides real-time visibility and lifecycle tracking for all assets, helping organizations reduce risk, improve compliance, and optimize costs. The solution’s flexible, configurable workflows support your organization's processes, or you can leverage built-in best practices. Deliver better, data-driven decision-making with the seamless integration of Ivanti Neurons for ITAM with Ivanti Neurons for ITSM. **Average Rating:** 4.3/5.0 **Total Reviews:** 32 #### How Do G2 Users Rate Ivanti Neurons for ITAM? - **Ease of Use:** 8.0/10 (Category avg: 8.9/10) - **Quality of Support:** 8.3/10 (Category avg: 9.0/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.8/10 (Category avg: 8.2/10) #### Who Is the Company Behind Ivanti Neurons for ITAM? - **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti) - **Year Founded:** 1985 - **HQ Location:** South Jordan, UT - **Twitter:** @GoIvanti 6,761 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1219618e5715f20de371f90ac77cc74302ef129093a859a1ffcfea0fe1059649&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15224185%2F&secure%5Burl_type%5D=linkedin_company_website) 3,023 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 50% Large, 44% Medium #### What Do G2 Reviewers Say About Ivanti Neurons for ITAM? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **comprehensive workspace** of Ivanti Neurons for ITAM for efficiently managing all their assets. ##### Cons - Users experience occasional **data sync issues** with Ivanti Neurons for ITAM, generally attributed to user error. #### What Are Recent G2 Reviews of Ivanti Neurons for ITAM? **["Ivanti IT Asset Management Suite Review"](https://www.g2.com/survey_responses/ivanti-neurons-for-itam-review-7639446)** **Rating:** 4.0/5.0 stars _— Zafar Javed S._ [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-itam-review-7639446) **["Comprehensive Asset Management Made Effortless"](https://www.g2.com/survey_responses/ivanti-neurons-for-itam-review-12107379)** **Rating:** 5.0/5.0 stars _— Amanda S._ [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-itam-review-12107379) #### What Are G2 Users Discussing About Ivanti Neurons for ITAM? - [Who owns Cherwell Software?](https://www.g2.com/discussions/who-owns-cherwell-software) - [What does asset management software do?](https://www.g2.com/discussions/ivanti-it-asset-management-suite-what-does-asset-management-software-do) - [What is ITAM software?](https://www.g2.com/discussions/what-is-itam-software) - [Does Cherwell have asset management?](https://www.g2.com/discussions/ivanti-it-asset-management-suite-does-cherwell-have-asset-management) - [What does asset management software do?](https://www.g2.com/discussions/cherwell-it-asset-management-what-does-asset-management-software-do) - ‹ Prev‹ Prev - 1 - [2](/categories/it-asset-management?open_modal_url=%2Fproducts%2Fscalepad-lifecycle-manager%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fit-asset-management%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/it-asset-management?open_modal_url=%2Fproducts%2Fscalepad-lifecycle-manager%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fit-asset-management%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/it-asset-management?open_modal_url=%2Fproducts%2Fscalepad-lifecycle-manager%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fit-asset-management%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/it-asset-management?open_modal_url=%2Fproducts%2Fscalepad-lifecycle-manager%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fit-asset-management%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [17](/categories/it-asset-management?open_modal_url=%2Fproducts%2Fscalepad-lifecycle-manager%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fit-asset-management%26source%3Dcategory&order=g2_score&page=17#product-list) - [18](/categories/it-asset-management?open_modal_url=%2Fproducts%2Fscalepad-lifecycle-manager%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fit-asset-management%26source%3Dcategory&order=g2_score&page=18#product-list) - [Next ›Next ›](/categories/it-asset-management?open_modal_url=%2Fproducts%2Fscalepad-lifecycle-manager%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fit-asset-management%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Background Check Software](https://www.g2.com/categories/background-check) [A/B Testing Tools](https://www.g2.com/categories/a-b-testing-tools) [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) [Marketing Analytics Tools](https://www.g2.com/categories/marketing-analytics) [Audit Management Software Solutions](https://www.g2.com/categories/audit-management) Similar Categories - [Application Portfolio Management](/categories/application-portfolio-management) - [Auto Scaling](/categories/auto-scaling) - [Cloud Cost Management](/categories/cloud-cost-management) - [Cloud Management Platforms](/categories/cloud-management-platforms) - [Cloud Migration Assessment Tools](/categories/cloud-migration-assessment-tools) - [Columnar Databases](/categories/columnar-databases) - [Data as a Service (DaaS)](/categories/data-as-a-service-daas) - [Data Destruction](/categories/data-destruction) - [Data Extraction](/categories/data-extraction-tools) - [Data Governance](/categories/data-governance-tools) - [Data Observability](/categories/data-observability) - [Data Recovery](/categories/data-recovery) - [Digital Employee Experience (DEX) Management](/categories/digital-employee-experience-dex-management) - [Digital Experience Monitoring (DEM)](/categories/digital-experience-monitoring-dem) - [Digital Governance](/categories/digital-governance) [Browse IT Asset Management Themes](/categories/it-asset-management/themes) ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin) Updated October 3, 2024 IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement. On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of [software asset management tools](https://www.g2crowd.com/categories/software-asset-management). To qualify for inclusion in the IT Asset Management category, a product must: - Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices - Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information - Automatically discover or manually create new IT assets Top Tools at a Glance | | Live endpoint inventory with automated patch enforcement | User Review "Impowered Our MSP to Resolve Issues Quickly and Grow Quickly" | | | Lifecycle tracking inside ServiceNow ITSM workflows | User Review "End-to-End IT Asset Visibility That Speeds Troubleshooting and Smarter Decisions" | | | Global device logistics for distributed contractors | User Review "Deel IT Streamlines Global Device Management and Onboarding in One Platform" | | | Per-technician RMM with unlimited endpoint patching | User Review "A practical way to coordinate technicians, users, and infrastructure work" | | | Remote asset support with device monitoring | User Review "Easy to use and secure" | | | License reconciliation with Technopedia normalization engine | User Review "Flexera One Review: Helpful for IT Spend and Compliance" | | | Real-time endpoint queries across large-scale infrastructure | User Review "Real-Time Endpoint Visibility and Powerful Automation in One Platform" | | | ITIL-aligned ticketing with integrated CMDB | User Review "User-Friendly No-Code Automation with Helpful API Integrations and Reporting" | * * * Show More