Decio B.
DB
Decio B.
IT Professional
Mid-Market (51-1000 emp.)
"The best tool for Backup Log consolidation."
5/5
What do you like best about ScalePad Backup Radar?

I sleep better over the weekend, thanks to the report I receive every friday with the status of my backups from ScalePad Backup Radar. Easy to configure, easy to use. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

The downgrading process to a smaller Plan is not immediate, and in my case, not doable through the portal (I had to write to my sales representative). Review collected by and hosted on G2.com.

SG
Samuel G.
Dispatcher
Information Technology and Services
Small-Business (50 or fewer emp.)
"Easy to manage, great support and lot of details"
4.5/5
What do you like best about ScalePad Backup Radar?

The most useful thing is that I can change settings like I want and it is very intuitive. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

Sometimes there's unrecognized or failed to parsed email, but the backup radar team is always there to help us and it is quick. Review collected by and hosted on G2.com.

Matthew K.
MK
Matthew K.
Technical Director
Small-Business (50 or fewer emp.)
"Excellent Backup Monitoring Automation Tool"
5/5
What do you like best about ScalePad Backup Radar?

BackupRadar has allowed us to move away from our previous time consuming method of manually checking backups and inputting their result into a spreadsheet. Our technicians were spending around 4-5 hours per week doing this and BackupRadar has freed up this time to be utilised more efficiently for our business, they now do a short review of the audit page each day and BackupRadar will automatically log a ticket with our helpdesk ticketing solution (this was very easy to integrate) if there has been no successful back for 2 days or more.

The team we were involved with for the initial onboarding were outstanding, their support was very prompt and helpful. Drew Gersbach was particularly excellent and went above and beyond to ensure the product worked for our needs. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

To be honest all is great so far and the only thing we could say is we would like to see a better way of storing the backup restore verification results more clearly. BackupRadar does pick up some of the email results, but would be great if it could display or link to the screenshot/video that our backup storage generates following a successful restore test. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Backup Radar is easy to use and reliable"
5/5
What do you like best about ScalePad Backup Radar?

It's reliable. Reporting and email notifications are useful. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

sometimes it takes a while to load the full list of backups Review collected by and hosted on G2.com.

Christopher W.
CW
Christopher W.
Guest Lecturer
Enterprise (> 1000 emp.)
"Its a fine dashboard but it doesn't really offer anything beyond making data pretty"
1.5/5
What do you like best about ScalePad Backup Radar?

The dashboard is nice, its fairly easy to use from the browser. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

The API is useless and they don't plan to fix it Review collected by and hosted on G2.com.

NC
nicolas c.
system administrator
Mid-Market (51-1000 emp.)
"centralized monitoring"
4.5/5
What do you like best about ScalePad Backup Radar?

versatility and ease of use.

The ability to check all your backups at a glance.

customer Support when something goes wrong. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

the difficulty of operating on metallic and commvault environments.

The clear option when a job has returned to normal in the 3rd try. Review collected by and hosted on G2.com.

AM
Adam M.
Service Desk Manager
Mid-Market (51-1000 emp.)
"Backup Radar changed the game for us"
5/5
What do you like best about ScalePad Backup Radar?

Being able to monitor various backup solutions across our entire customer base whilst Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

It can't read agent backup jobs within Veeam. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Best backup monitoring solution for MSP"
4.5/5
What do you like best about ScalePad Backup Radar?

I use it everyday.

Very customizable and easy to read graphical interface that allows you to get all the backup information you need in seconds.

Great customer support. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

The system does not always recognize notifications from smaller, less popular backup solutions, however it works great with most of the products. Review collected by and hosted on G2.com.

TF
Tomas F.
IT Technician
Mid-Market (51-1000 emp.)
"Very efficient, Time Saver."
5/5
What do you like best about ScalePad Backup Radar?

You can do other stuff while Bradar is cheking your backups.

Very time efficient Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

We should be able to do more configurations. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Backup Radar is a Great Tool"
4/5
What do you like best about ScalePad Backup Radar?

I like how it's dashboard lets you quickly find any backup issues, which goes will with it's ticketing system that links into our ConnectWise. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Backup Radar?

Pricing is expensive when trying to add in email, SharePoint, etc backups Review collected by and hosted on G2.com.