What impressed me most was the exceptional support I received from Vedant. He guided me step-by-step through the entire setup process on an Android tablet, helped identify and solve issues efficiently, and provided clear, hands-on training in using the software. His dedication and technical expertise made the integration process incredibly smooth and stress-free. Scalefusion itself is powerful, but the support from Vedant made it truly outstanding. Review collected by and hosted on G2.com.

So far, my experience has been overwhelmingly positive. Some advanced configurations could benefit from more in-app guidance or documentation, especially for first-time users. However, thanks to Vedant’s support, I was able to navigate these challenges with ease. Review collected by and hosted on G2.com.

We manage a mix of MacBooks and iPads, and Scalefusion made it easy to get serious about Apple device management. It supports Apple Business Manager and Managed Apple IDs, so we can control access, push apps, and enforce policies without giving up flexibility. Users can’t sign in with personal Apple IDs or install unapproved apps, which has made our environment much more secure. Everything now runs through structured workflows with zero user-side tweaks. Review collected by and hosted on G2.com.

So far, the experience has been smooth.. Review collected by and hosted on G2.com.

We use iPads across 50+ retail stores mostly for product demos, customer checkouts, and stock lookups. Before Scalefusion, it was tough to keep things organized. Now, with kiosk mode and app restriction settings, we can make sure the iPads only run approved apps. That has helped reduce distractions and misuse.

Enrolling new devices is quick, and the Apple Business Manager integration works well with Scalefusion, so everything stays in sync when we roll out new iPads. Review collected by and hosted on G2.com.

A few settings feel buried in the dashboard, especially when we are updating multiple profiles.

Once you get the hang of it, it's fine but the first few times were a little confusing. Review collected by and hosted on G2.com.

Service approach, helpful staff, problem solving team Review collected by and hosted on G2.com.

complex extranet when approached for the first time Review collected by and hosted on G2.com.

The support person, Ananth, know the product pretty well. As all my previous interactions with the support team has been always a good experience. Review collected by and hosted on G2.com.

Nothing that I can say on this point, everything in my experience with Scalefusion and the engineers in the other side has been positive. Review collected by and hosted on G2.com.

Scalefusion provides top-notch support that’s available at any time. Their chat feature works seamlessly, which minimizes the need for calls, and most inquiries are resolved directly through chat. For more complex issues, they are quick to arrange a call and work through the problem efficiently. They also follow up the next day to ensure everything is running smoothly.

I’ve had the pleasure of working with Ananth, Shashi, and Sandeep, who have been incredibly supportive. On one particularly difficult day, when I was feeling overwhelmed, Sandeep patiently gave me a moment to collect myself and encouraged me through the process. Their kindness, patience, and professionalism truly stand out. Review collected by and hosted on G2.com.

Scalefusion is a great management software, and once everything is set up, I usually don’t need to make many changes. However, it can be a bit intricate, and I feel I would benefit from more ongoing training to ensure I’m using it to its full capacity. Review collected by and hosted on G2.com.

We have got around 250 Android devices out in the field with our service teams spread across different locations. Before Scalefusion, it was tough to keep track of them all. Now, we can remotely lock, locate, and update these devices whenever needed.

One thing that’s been helpful is the automation, we don’t have to manually reboot devices or clear storage. We just schedule it and it happens in the background. That helped us save quite a bit of time. Review collected by and hosted on G2.com.

A few of our older devices didn’t support everything, so we had to adjust some settings. It was not a huge deal, but it took a little trial and error. Their support team did help us figure it out though. Review collected by and hosted on G2.com.

Roll-out to iOS/MacOS devices was very simple. Review collected by and hosted on G2.com.

Post-enrollment support is non-existent. The billing practices are incredibly deceptive, bordering on fraud. Review collected by and hosted on G2.com.

The remote desktop control for Windows devices has made a big difference for us. Now my team can fix issues right away without any delays or back-and-forth. It works smoothly, even over slower connections. The help documents are easy to follow, and when we do need to reach out, the Scalefusion support team is quick to respond. Kaustub is always helpful and patient, he help us to setup and enroll our devices. Review collected by and hosted on G2.com.

Nothing major so far, it’s reliable, and the remote sessions are stable. Review collected by and hosted on G2.com.

Honestly, the web content filtering has made my day so much easier. I can block entire site categories in just a few clicks, and it works across all our Windows laptops. I just apply the policy, and it sticks, even if the user is remote. It saves me time, reduces distractions for teams, and gives me peace of mind that endpoints aren’t going rogue. Review collected by and hosted on G2.com.

Not much to complain about. Going in the right direction for now. Review collected by and hosted on G2.com.