Panagiotis K.
PK
Panagiotis K.
CEO
Small-Business (50 or fewer emp.)
"Reliable VPS for WordPress & Moodle"
5/5
What do you like best about ScalaHosting?

I use two ScalaHosting VPS servers, one for WordPress (WooCommerce + main website) and one for a Moodle LMS. What I like most is that the VPS setup is straightforward even if you are not a sysadmin, and the performance is stable for both sites. Their support is fast and helpful whenever I have questions about configuration, and it’s easy to scale resources or add another server as my projects grow. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Overall I am very satisfied, but there are a couple of things that could be better. The main issue for me was with Softaculous when I wanted to install the latest Moodle 5.x. The updates for Moodle were delayed and the installation process was not very smooth in the beginning, so I had to spend extra time to make it work properly. Once everything was configured, the server runs fine, but the initial setup could definitely be easier and faster. Also, the entry-level backup option includes only one backup, so if you manage multiple projects you quickly need to pay for more. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Panagiotis,

Thank you for sharing such a detailed overview of your experience! I’m thrilled to hear that your VPS servers for WordPress and Moodle have been running smoothly and that scaling resources has been easy as your projects grow. It’s also wonderful to know that our support team has been able to assist you promptly whenever needed.

I appreciate your feedback regarding Softaculous and the initial Moodle setup, as well as the backup options. We’re always looking for ways to make these processes smoother, and your comments help us understand what matters most to our customers.

Knowing that ScalaHosting helps provide a fast and stable experience for your students while keeping your management simple is exactly what we aim for. Please remember that you can always reach out if you’d like suggestions or tips for optimizing your VPS setup or backups.

Warm regards,

Gabriella

TK
Tom K.
Website Client Administrator
Small-Business (50 or fewer emp.)
"Still very pleased with Scala, after 16 months as a customer!!"
5/5
What do you like best about ScalaHosting?

Being a Joomla developer for 15 years who needs speed, security, and reliability, my experience with ScalaHosting has been consistently exceptional over the 16 months I have been a customer. Their uptime has proven to be fully reliable, keeping our websites running smoothly without unexpected interruptions.

What stands out even more is their support team—always available, always helpful, and dependably responsive whenever assistance is needed. Whether it’s a quick question or a more complex issue, ScalaHosting’s support has been there on every occasion to provide a thorough answer, ensuring that everything for my hosting needs stays on track.

Scala even helped us add Wordpress sites to our hosting stable even though we had little experience with it.

Having had experience with both good and bad providers, moving to Scala was the best business decision we have ever made when it comes to web hosting. We can sleep at night knowing the combination of dependable performance and truly “always there” support has made them a hosting provider we trust and highly recommend. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

My only wish is that they had servers in Canada that we could use. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Tom,

Thank you for your heartfelt review! It truly means a lot to know that ScalaHosting has earned your trust and plays a role in supporting your business. We understand how important reliability is, not just for you but for your clients as well, and I’m so glad we’ve been able to provide the dependable service you need.

I’m also happy to hear that our migration team made the transition smooth and hassle-free for you. We know how stressful moving websites can be, so we always strive to make it as seamless as possible.

If you ever need anything, we’re always here to help. Wishing you continued success with your business!

Warm regards,

Gabriella

Premnath G.
PG
Premnath G.
Business Owner
Small-Business (50 or fewer emp.)
"Great Support and Zero Security Issues After Switching"
4/5
What do you like best about ScalaHosting?

What I like best about ScalaHosting is the combination of performance and support. Their SPanel is extremely fast, easy to manage, and doesn’t require any technical expertise. The best part is their customer support—responses are quick, knowledgeable, and they actually solve issues instead of giving generic replies. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

While the overall performance is excellent, reducing the pricing would be great. I know they offer me the best price. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Premnath,

Thank you for taking the time to share such a detailed account of your experience. I’m glad to hear that the balance between system efficiency and human assistance has made a meaningful difference for you, and that working with SPanel feels straightforward and accessible.

I also appreciate your openness regarding pricing. We continuously review our plans to ensure they remain competitive while still allowing us to invest in infrastructure, security, and skilled specialists who can provide real solutions when challenges arise.

It’s especially reassuring to know that the move away from your previous provider has brought clarity and confidence, particularly around safety and ongoing monitoring. Helping customers avoid recurring issues and feel comfortable with their online presence is exactly what we strive for.

Thank you again for your trust and for sharing your journey with ScalaHosting.

Warm regards,

Gabriella

TA
Tony A.
Owner
Small-Business (50 or fewer emp.)
"Outstanding Support and Seamless Experience for Newcomers"
5/5
What do you like best about ScalaHosting?

As someone new to Managed Cloud platforms, I have only positive things to share about ScalaHosting. What stands out most for me is their exceptional support team, which truly sets them apart. Any issues I have encountered have been addressed promptly and efficiently. The support staff are always professional, courteous, and eager to help. They are also very patient with newcomers like myself, taking the time to explain things clearly if I don't immediately understand. Choosing ScalaHosting has been a great decision, and since joining, I have even upgraded my package to access additional resources. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I just wish the pricing for the various Managed Cloud services were a little more reasonable. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Tony,

I’m so glad to hear that your experience with ScalaHosting has been a positive one, especially as you’re getting familiar with Managed Cloud platforms. It’s wonderful to know that our support team has been able to guide you patiently and clearly, and that they’ve helped make the transition smooth. Upgrading your package to access more resources is a great step, and I’m happy ScalaHosting has been able to support your growth.

We understand the pricing expectation. Our plans' pricing aims to reflect the infrastructure we invest in, though your feedback will definitely be part of our ongoing reviews.

If there’s ever anything more we can do to support you, please feel free to reach out.

Warm regards,

Gabriella

Lemooria B.
LB
Lemooria B.
Founder & CEO | Telecom & Video Conferencing Soulotions
Small-Business (50 or fewer emp.)
"Reliable and Supportive Hosting—Scala Hosting Sets the Standard"
5/5
What do you like best about ScalaHosting?

I have been a Scala Hosting user since 2019, managing the hosting needs for my organisation, Adidravidar Confederation of Trade and Industrial Vision (ACTIV) in Chennai. After six years of continuous service, I can confidently say that Scala Hosting is among the most reliable and professional hosting providers I have encountered.

Scala Hosting truly excels in Ease of Use. The interface is intuitive, straightforward, and well-organised, making it accessible even for those without technical expertise. The process of setting up websites, emails, backups, and security tools has always been smooth, reflecting the platform’s impressive Ease of Implementation.

Throughout the years, my website has experienced several hacking attempts. On each occasion, Scala Hosting’s Customer Support team provided exceptional help. Their prompt responses, technical know-how, and supportive attitude ensured that my site was quickly restored. This level of support is a key reason I remain loyal to their service.

Given the nature of our organisation’s work, we rely on Scala Hosting frequently, and it has consistently delivered fast, stable, and secure performance with no downtime. The platform’s wide range of features—including automated backups, SShield security, scalable resources, and a user-friendly control panel—adds significant value.

Another benefit is the Ease of Integration with various tools and platforms. Whether I need to connect external applications, email services, or third-party plugins, integration is always seamless.

In summary, Scala Hosting provides me with complete peace of mind. Its reliability, comprehensive features, and outstanding support make it an ideal hosting partner. I highly recommend Scala Hosting to anyone in need of secure, easy-to-use, and dependable web hosting. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I do not have any major complaints, but there are a few areas where enhancements would be beneficial. The documentation for certain advanced settings could be more detailed, and support response times may occasionally slow down during peak hours. A more modern and intuitive interface would also be an improvement. Additionally, the service can feel slightly costly at times, and offering more frequent annual upgrade promotions would add greater value. Overall, these are minor suggestions rather than significant concerns. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hello,

Thank you for taking the time to share such a detailed reflection on your long-term experience with ScalaHosting and for trusting us with the online presence of ACTIV over the years. Hearing that we have supported your organization consistently since 2019 truly means a great deal to us.

I’m especially glad to know that our platform has allowed you to manage websites, email, security, and backups without unnecessary complexity. It’s reassuring to hear that, even during challenging situations like security incidents, our team was able to step in quickly and help you restore everything with confidence. Supporting our customers when it matters most is something we take very seriously.

I also appreciate your thoughtful suggestions regarding documentation, interface improvements, response times during busy periods, and pricing flexibility. Feedback like this is invaluable, and I want you to know that we continuously review customer input as we refine our platform, expand our knowledge resources, and plan future enhancements.

Thank you again for your loyalty, your recommendation, and for choosing ScalaHosting as your long-term hosting partner. We look forward to continuing to support your organization in the years ahead.

Warm regards,

Gabriella

Serhii S.
SS
Serhii S.
Freelance Photographer
Small-Business (50 or fewer emp.)
"Blazing Fast VPS with Feature-Rich Free Panel"
4.5/5
What do you like best about ScalaHosting?

I recently migrated a website from GoDaddy to a ScalaHosting VPS, and the performance jump has been immediately noticeable. I was looking for raw speed, and so far, the loading times are excellent.

I originally considered installing aaPanel to keep things lightweight, but I decided to give Scala's SPanel a try since it came free with the VPS. I’m glad I did - it strikes a perfect balance. It’s light on resources like aaPanel, but it comes pre-configured with everything I actually need (backups, security, and a WordPress manager) without me having to tinker with the server via command line.

The migration process was smooth, and having a managed panel that doesn't cost extra (like cPanel does now) saved me both money and setup time. If you are stuck on a slow shared host like GoDaddy, this is a solid upgrade. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The price is a bit higher compared to the unmanaged VPS services I've used before. However, it is much cheaper than a managed plan from GoDaddy, especially when you factor in their renewal costs. I find the price fair for the level of managed performance I receive. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
Edit edit

Hi Serhii,

It’s wonderful to hear that your move to ScalaHosting has given you the speed boost you were hoping for. I’m so glad that SPanel turned out to be the right balance-lightweight, practical, and equipped with the tools you need without the extra cost or complexity. Knowing that the migration was smooth and saved you time is truly rewarding to hear.

I also appreciate you sharing your perspective on pricing. While managed environments can sit higher than unmanaged options, it means a lot that you see the value in the reliability and performance ScalaHosting provides, especially compared to what you were experiencing before. Your trust and feedback genuinely mean a lot to us.

Warm regards,

Gabriella

Muhammed E.
ME
Muhammed E.
Ceo
Program Development
Small-Business (50 or fewer emp.)
"Premium LiteSpeed Hosting and Stellar Support at a Great Price"
5/5
What do you like best about ScalaHosting?

I appreciate that ScalaHosting offers premium LiteSpeed servers at an excellent cost compared to other providers, while keeping SPanel pricing stable—unlike cPanel, which keeps increasing prices every year without delivering real new features.

I also value the fast, reliable support and the 99%+ uptime I consistently get at a very fair price. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I’m not satisfied with the high renewal prices, which are significantly higher than the initial cost. It’s also inconvenient that there are no 24-month plans—you’re forced to choose either 12 or 36 months, which feels unusual and limiting.

Support tickets can also be a bit complicated. Although the team is very fast, sometimes it feels like the focus is on closing the ticket quickly rather than diving deeply into the issue. Tickets often get passed between multiple support agents, and I end up repeating the same steps several times until the problem is fully resolved.

Another concern is that support sometimes asks for login credentials to important platforms directly inside the ticket. There doesn’t seem to be a secure credential-sharing method, which makes me uncomfortable knowing that sensitive passwords may be visible to multiple agents and stored in their system. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Muhammed,

Thank you again for taking the time to share such a detailed and thoughtful review. It means a lot to hear that ScalaHosting’s performance, LiteSpeed servers, and the stability of SPanel continue to make a real difference for you. I’m especially glad to know that our team has been able to step in and assist with more advanced situations when needed - that’s exactly the level of support we aim to provide.

I also appreciate you highlighting the areas where things could feel smoother. Your comments about renewal pricing, plan durations, and ticket flow are genuinely helpful, and feedback like yours plays an important role in how we shape future improvements.

Regarding your concern about sharing credentials through tickets, I want to reassure you that this process is entirely safe. We only use the provided access details for the specific task you’ve asked us to resolve - nothing more. Once the issue is handled, those credentials are no longer accessed, and many customers choose to update them afterward for peace of mind. While we’re confident in the security of our current process, we are also exploring more streamlined ways for customers to share sensitive information, thanks to feedback like yours.

I’m grateful that you continue to see value in the service, and we're always here if you need anything or have more suggestions to share.

Warm regards,

Gabriella

JM
Jim M.
Webmaster
Small-Business (50 or fewer emp.)
"Exceptional Support and Security for Non-Tech Users"
4/5
What do you like best about ScalaHosting?

Having a VPS makes us as non-technical people over 60 feel much safer in that we have an exclusive IP address and are less likely to be classed as spammers or otherwise untrustworthy because of the actions of others sharing our IP address. As non-technical people we opted for managed hosting and have found Scala's support to be absolutely brilliant. Even the most stupid questions are answered politely and quickly, 24/7. Scala's Spanel control panel makes all tasks easy to use and to implement. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There is nothing about our hosting package to dislike, apart perhaps for the price. Although this is reasonable for the features included and the level of service, it is a big hit on our limited budget as a charity. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Jim,

Thank you so much for sharing your experience - it truly means a lot. I’m really glad to hear that your VPS has helped you feel more at ease online. Having your own dedicated IP can definitely offer extra peace of mind, especially when reliability and reputation matter.

It’s wonderful to know that our managed hosting has been helpful for you as non-technical users. Our support team always strives to be patient, clear, and available whenever needed, and your kind words are greatly appreciated. I’m also pleased that SPanel has made your day-to-day tasks easier to handle - that’s exactly what we designed it for.

I understand your concern about the cost, especially as a charity. While we do our best to keep pricing fair for the level of service and management included, I truly appreciate your honesty, and I’ve made note of your feedback.

If there’s ever anything we can do to make things smoother for you or to better support your mission, please don't hesitate to reach out.

Warm regards,

Gabriella

Yogendra A.
YA
Yogendra A.
PLA Net India - Complete Software Solution Provider
Small-Business (50 or fewer emp.)
"Best Hosting Provider"
5/5
What do you like best about ScalaHosting?

"I’ve been using Scala Hosting's reseller plans for over a decade now, and it’s been an incredibly reliable and smooth experience. Their white-label hosting, fast SSD-powered servers, and easy-to-use SPanel control panel have made managing my clients' websites a breeze. Over the years, uptime has been exceptional, and their support team is always quick, professional, and knowledgeable whenever I need assistance. Scala Hosting has truly helped me grow my business by providing a solid, scalable hosting solution. I wouldn’t trust anyone else with my client hosting needs!" Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I’ve been very satisfied with Scala Hosting overall, and there isn’t much to dislike. The service has been reliable, their support is excellent, and the performance has been top-notch for my needs. While there are always minor details that could be tweaked here and there, I truly haven’t encountered any significant drawbacks during my time using their reseller hosting. It’s been a solid and dependable solution for my business. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
Edit edit

Hi Yogendra,

Thank you so much for your kind words and for being with ScalaHosting for over a decade—what an incredible journey! It means a great deal to us to know that we’ve been able to support your growth and provide a foundation you can count on for your clients’ hosting needs.

I’m especially happy to hear that our white-label reseller plans and SPanel have made managing your business more straightforward. That’s exactly what we aim for—tools and services that stay out of your way so you can focus on what really matters. It’s also wonderful to hear that our support team has been a dependable resource whenever needed.

I truly appreciate your balanced feedback. While we know there’s always room to polish and refine, your continued satisfaction and trust are the best compliments we could receive.

Thank you again for your loyalty and for taking the time to share your experience.

Warm regards,

Gabriella

Bonita R.
BR
Bonita R.
Webdesigner
Small-Business (50 or fewer emp.)
"Outstanding Customer Support You Can Rely On"
5/5
What do you like best about ScalaHosting?

Customer support is most important to me, the support agents at ScalaHosting have always been easy to get hold of, polite and have solved every problem I have had when I have lacked knowledge.

I have always rated and thanked them each time for getting out of situations over my head.

I have had tried other compananies and I have had VPS hosting and needed a lot of help to run the server securely and afficiently. ScarlaHosting has been the only one I could rely on to be there for me when I needed them. Thanks again ScalaHosting Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I didn't like the control panel they used to have but they have changed that now and all is good. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Bonita,

Thank you very much for sharing your experience. We truly appreciate you highlighting how important it is to have access to a team that is approachable and ready to step in when things become complex. Knowing that our specialists were able to guide you through unfamiliar situations and provide clear direction means a great deal to us at ScalaHosting.

I’m also glad to hear that the updates to our control panel have made a positive difference for you. We continually refine our platform based on feedback like yours, with the goal of making server management more intuitive and less overwhelming.

It’s reassuring to know that our assistance helped you navigate the challenges of VPS administration and security, especially when those responsibilities can feel daunting. Thank you for trusting ScalaHosting and for taking the time to acknowledge the efforts of our team.

Warm regards,

Gabriella