Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Reliable Hosting with Stellar Support"
4.5/5
What do you like best about ScalaHosting?

I moved to ScalaHosting from HostGator, and ScalaHosting has been excellent with customer service, providing prompt responses and helpful answers. The fast hosting is a big plus where I haven't noticed any website downtime. Issues get resolved quickly and in the moment that I'm having them, rather than having to wait days, which makes me more efficient and able to get back to my business and clients more quickly. The initial setup of ScalaHosting was very easy. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

When I was signing up for ScalaHosting, I encountered some difficulties because the amount that I was told to be charged was incorrect. So that had to be canceled, and I had to go back and redo it again. I considered canceling completely with ScalaHosting and not bothering to sign up because it looked a little bit sketchy. However, a customer service agent helped me through that, and from that point on, it's been good. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi there,

Thank you for sharing your experience with ScalaHosting. I’m so glad you decided to give us a chance despite the issue you encountered during the signup process, and I appreciate you sharing that part of your journey with us.

It’s wonderful to hear that, after getting started, our team has been able to provide the assistance you needed and that your websites have been running smoothly. Helping our customers get back to focusing on their business instead of their hosting is exactly what we strive for.

Thank you as well for your honest feedback about the signup experience. We’re always looking for ways to improve, and comments like yours help us do just that.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your business for years to come.

Warm regards,

Gabriella

Victor .
V
Victor .
Small-Business (50 or fewer emp.)
"Affordable and Fast Hosting with Valuable Features"
5/5
What do you like best about ScalaHosting?

I like ScalaHosting because they are affordable and cheap compared to my previous host, rocket.net. Their speeds are fast, which is essential for my blog, as I need my website to load quickly for SEO and user experience. I also love the fact that their packages include professional emails, which is rare to find with most platforms. Additionally, the migration process to ScalaHosting was pretty simple and straightforward, making the setup smooth and easy. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

At the moment, I don’t have any problems Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Victor,

Thank you for taking the time to share your experience with ScalaHosting. I’m delighted to hear that moving your blog to our platform has been a positive experience and that the migration process was smooth from the very beginning.

It’s great to know that our hosting and included email services have been a good fit for your needs and are helping you focus on growing your website. Hearing that our platform has been a worthwhile choice after your previous provider means a lot to us.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your blog for many years to come.

Warm regards,

Gabriella

Verified User in Leisure, Travel & Tourism
GL
Verified User in Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Effortless Setup, Great Price for Reliable Hosting"
5/5
What do you like best about ScalaHosting?

I use ScalaHosting to host my business and personal websites, and their servers are always up, which means no issues with people being able to connect to my websites. That’s one less headache I have to deal with. When I had questions about transferring my account, they handled it quickly and accurately, getting me up and running without any downtime. The S panel is so much easier than Cpanel—it's intuitive, loads quickly, and all the features I want are easy to find. The website transfers were a one-time deal, and they did an amazing job. Plus, I rate ScalaHosting a 10 for value and pricing. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I don't like their client portal because of the layout. It takes me a minute to find the sub sections I want. If there were more descriptive text for the navigation, that would help. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that your website transfers went smoothly and that our team was able to help you make the transition without disruption. It’s great to know that sPanel has also made managing your websites more convenient.

I appreciate your honest feedback about the client portal navigation. We’re always looking for ways to improve the user experience, and suggestions like yours help us identify areas where we can make things clearer and easier to use. In addition, we are working on a major update to our Client Area, so hopefully you will enjoy it more.

Thank you again for choosing ScalaHosting for your business and personal websites. I truly appreciate your trust and look forward to continuing to support your online projects.

Warm regards,

Gabriella

SB
Simeon B.
Graphic Design
Small-Business (50 or fewer emp.)
"Hosting on another level"
4.5/5
What do you like best about ScalaHosting?

To my previous opinion, I can add that I have been using their services for almost 6 years now and have had no problems at all. I like that they continue to improve their SPanel - it is much better and more functional than before. Everything can be done with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There still isn’t anything particularly bad, except for the renewal price, which is several times higher than the initial one. There are also price increases with subsequent renewals, something like indexation. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hello Simeon,

Thank you for sharing your positive experience with ScalaHosting! I'm delighted to hear that our Managed VPS service has effectively addressed server-related issues, providing you with a seamless experience over the past three years.

It's fantastic to know that SPanel has made server management more intuitive for you compared to other control panels. I appreciate your kind words about our team's quick and patient responses to any problems or questions you may have.

I'm pleased that you've experienced no service interruptions during your time with us, and I understand your consideration regarding renewal prices. We strive to provide excellent value for our services.

If there's anything specific you'd like to discuss or if you have further insights to share, please feel free to reach out. We're here to ensure your hosting journey with ScalaHosting remains positive.

Warm regards,

Gabriella

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Quick Hosting with Exceptional Service"
5/5
What do you like best about ScalaHosting?

The service at ScalaHosting is very fast and excellent, truly punctual. I like the services they offer to customers, especially in the hosting part, which is very fast and high-level. The servers are excellent, and I really have nothing to complain about. I recommend any company to use ScalaHosting, as it is a very high level compared to other companies, especially here in Brazil. I feel that these services improve the performance of my projects, regardless of the plan I use. The initial setup was very quick and practical. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think the aesthetics of the ScalaHosting login panel could be improved. Other than that, the services are excellent and I have nothing to complain about. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi there,

Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that your migration went smoothly and that our platform has helped improve the performance of your websites and e-commerce projects.

I truly appreciate your feedback about our hosting services and the setup process. It’s great to know that our team was able to make your transition easier and provide the support you needed along the way.

I also value your suggestion regarding the client portal design. Feedback like yours helps us identify areas where we can continue improving the overall customer experience. We are working on a major update to our Client Area, so hopefully it will meet your expectations.

Thank you again for choosing ScalaHosting and for recommending us. We look forward to supporting your projects as they continue to grow.

Warm regards,

Gabriella

Stefano M.
SM
Stefano M.
Wordpress Web Developer
Small-Business (50 or fewer emp.)
"Next-Level Support and Easy-to-Use Platform at a Great Price"
4.5/5
What do you like best about ScalaHosting?

The support is truly next level, and the platform is easy to use. The cost is also great, so overall it feels like a strong balance of help and affordability. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

It would be nice to have more options for the little guys. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Stefano,

Thank you for sharing your experience with ScalaHosting. I’m happy to hear that our platform has been a good fit for managing your websites and that our team has been there whenever you’ve needed assistance.

I also appreciate your suggestion about offering more options for smaller projects. Feedback like yours is always valuable and helps us continue improving our services to better meet the needs of all our customers.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your websites for years to come.

Warm regards,

Gabriella

Terry's Wreinstemberg H.
TH
Terry's Wreinstemberg H.
Founder & Operations Director
Small-Business (50 or fewer emp.)
"Excellent Customer Service and Competitive Prices"
3.5/5
What do you like best about ScalaHosting?

I really like your prices and customer service, which is 100% functional. Additionally, I found the initial setup of ScalaHosting very simple. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think ScalaHosting could improve its panel, and I would like it to have its own panel instead of Spanel and better email platforms. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for your thoughtful review and for choosing ScalaHosting for your digital marketing agency. It’s wonderful to hear that getting started with our platform was a smooth experience and that our team has been able to assist you whenever you've needed help.

I also appreciate you sharing your suggestions regarding sPanel and our email platform. Feedback like yours plays an important role in helping us improve our services, and I've made sure your comments will be shared with our development team for consideration.

Thank you again for your trust and for allowing us to support your websites. We truly value your business and look forward to being part of your continued success.

Warm regards,

Gabriella

David B.
DB
David B.
Small-Business (50 or fewer emp.)
"Reliable Email Hosting with Robust Spam Filtering"
4/5
What do you like best about ScalaHosting?

I am using ScalaHosting for my email hosting, and it does a good job filtering out spam. I like most that, for the most part, I don’t have to worry about my emails. The customer service is also very responsive and able to resolve my issues. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I took some time to get used to using chat and email to get problems resolved instead of talking to a live agent. I found it difficult to get the old hosting service coordinated with ScalaHosting. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi David,

Thank you for sharing your experience with ScalaHosting. I’m pleased to hear that our email hosting has helped reduce spam concerns and that our support team has been available whenever you’ve needed assistance.

I also appreciate your feedback about adjusting to chat and email-based support, as well as the challenges you faced while coordinating the transition from your previous provider. We understand that moving services can take some time, and we’re always working to make the process easier for our customers.

It’s great to know that you can rely on our team when questions arise and that your email experience has improved after the move. Thank you for choosing ScalaHosting, and I hope we can continue to provide a service that supports your needs in the years ahead.

Warm regards,

Gabriella

Mazen T.
MT
Mazen T.
SQL Developer
Small-Business (50 or fewer emp.)
"Hassle-Free Transfer, Lightning-Fast Servers, and Responsive 24/7 Support"
5/5
What do you like best about ScalaHosting?

The fact that they handled the entire transfer from my old host for me saved me a lot of worry and effort. The quick response from their 24/7 support has already been really helpful, and the server speed makes my website perform great, too. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I dislike that I didn’t discover them sooner. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Mazen,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our migration team was able to make the transfer from your previous provider a smooth process and help take away some of the stress that often comes with moving a website.

It’s great to know that you’re already seeing improvements in your website’s performance and that our support team has been available whenever you needed assistance. We understand how important it is for a business website to have a dependable hosting environment, and we’re happy to be part of your journey.

Thank you again for choosing ScalaHosting and for taking the time to share your feedback. We look forward to continuing to support your website and helping your business grow.

Warm regards,

Gabriella

Anton J.
AJ
Anton J.
Director
Small-Business (50 or fewer emp.)
"Great Service and Fantastic Support"
5/5
What do you like best about ScalaHosting?

Scala has been a breath of fresh air for our agency after dissappointing service and support by other hosting companies. Moving our sites over was easy and drama free. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Moving to the Spanel dashboard came with a small learning curve, but everything has turned out to be straightforward and easy to use. The support has also been fantastic throughout. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Anton,

Thank you for your thoughtful review! I’m so happy to hear that ScalaHosting has been a refreshing change for your agency. We know how important a smooth and stress-free migration is, and it’s great to know your transition went well.

I understand that adjusting to a new control panel can take a little time, but I truly appreciate your patience with SPanel. We’re always working to make it as intuitive as possible, and if you ever need guidance, our team is here to help!

It’s wonderful to know that we’ve been able to provide the reliability you were looking for. We’re grateful to have you with us and look forward to supporting your agency for years to come.

Warm regards,

Gabriella