AK
Aleksander K.
Blogger
Small-Business (50 or fewer emp.)
"Affordable, fast & easy to use, with exceptionally helpful support"
5/5
What do you like best about ScalaHosting?

I like that it's affordable, extremely easy to use (props to sPanel!), fast even on the cheapest plan, and support is extremely helpful and fast! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

At this point in time I have nothing bad to say. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Aleksander,

Thank you for taking the time to share your experience with ScalaHosting. I’m so glad we were able to help at the right moment and provide a hosting solution that matched what you were looking for.

It’s great to hear that your migration was smooth and that our team could assist, even when you needed a second migration after making changes to your website. We’re always happy to go the extra mile to help our customers get everything back on track.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your website for years to come.

Warm regards,

Gabriella

Verified User in Consulting
AC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Fast, Friendly SupGreat Hosting with Outstanding Technical Supportport and Reliable Performance"
5/5
What do you like best about ScalaHosting?

ScalaHosting has been a great experience for me, especially because of their technical support team. They respond quickly, understand the issue clearly, and offer practical solutions without wasting time. The hosting performance has been reliable, and I really appreciate how friendly and professional the support is whenever I need help. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Pricing is the only thing I dislike about ScalaHosting. The cost after the first year feels a bit expensive compared to the initial plan, especially for long-term users. If the renewal price were more affordable, the service would be even better. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for taking the time to share such a detailed review. I’m delighted to hear that our support team has been able to assist you with deployment and server related questions, and that their guidance has helped make managing your websites and applications easier.

I also appreciate your honest feedback regarding renewal pricing. We understand that long term costs are an important consideration, and comments like yours are valuable as we continue to evaluate our services and offerings.

Thank you again for choosing ScalaHosting and for placing your trust in us. We truly appreciate your feedback and look forward to supporting your projects for many years to come.

Warm regards,

Gabriella

Mohammed G.
MG
Mohammed G.
Network administrator
Mid-Market (51-1000 emp.)
"Outstanding support and strong management ease"
5/5
What do you like best about ScalaHosting?

I love the easy and flexible management interface in ScalaHosting, and the continuous support as the team is always quick to respond and effective in finding solutions. They provide continuous updates to ensure the service works excellently. Also, I like the variety in customizing services to suit customer needs, in addition to their affordable and flexible subscriptions. I appreciate their strong partnership with most major software companies. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There are no management interfaces for Docker on VPS or auto proxy. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Mohammed,

I’m really glad to hear that our team has been there for you whenever you’ve needed a hand. It’s always important to me that you feel supported, and it’s great to know that your experience with ScalaHosting's technical assistance has been positive.

I also appreciate you mentioning the Odoo installation. It is absolutely possible and something we offer. All you need to do is get in touch with the support team and let them know you want it installed, and they will take care of it for you.

Thank you for choosing ScalaHosting as your hosting provider!

Warm regards,

Gabriella

Enrique M.
EM
Enrique M.
Consultor comercial
Small-Business (50 or fewer emp.)
"High-Speed Hosting with Exceptional Security, Needs Improved Sales Support"
4.5/5
What do you like best about ScalaHosting?

I like that ScalaHosting has a very quick service, especially for technical reviews or technical problems. I wrote to them, and they reply weekly when I have technical questions and help me a lot with some technical issues that I have when trying to do some web page. They resolve the problems very quickly. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

It's they have problems with sales services because when I try to reach them for new services, like new emails or some things that I need to improve in my account, they didn't respond, not by email, not by chat. So they need to improve their sales services. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Enrique,

Thank you for taking the time to leave such thoughtful feedback. I'm delighted to hear that our technical team has been able to assist you whenever you've needed help and that our hosting platform has provided the performance and security you were looking for.

I also appreciate your honest comments about your experience with our sales team. This is certainly not the level of service we aim to deliver, and I'm sorry that we fell short when you were trying to reach us about expanding your services. I've shared your feedback with our Sales Director and QA manager so we can review what happened and continue improving.

Thank you again for your trust and for choosing ScalaHosting. We truly value your business and look forward to supporting your website and future projects for many years to come.

Warm regards,

Gabriella

Pixly M.
PM
Pixly M.
Mid-Market (51-1000 emp.)
"Unmatched Service and Speed with ScalaHosting"
5/5
What do you like best about ScalaHosting?

I appreciate ScalaHosting's exceptional service; I've never received better service from any other provider in my 7 years in this business. They solve all technical issues related to server speeds and email spam quickly. I absolutely love their 24/7 support system and the level of service, no matter the time or issue. The initial setup was super easy, and their customer service is top-notch. The pricing and support promise were key reasons for moving to ScalaHosting, and I can confidently say 100% ScalaHosting is the best by far. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Nothing about them is bad to me Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi there,

Thank you for taking the time to share such thoughtful feedback about your experience with ScalaHosting. I’m truly happy to hear that our VPS services and support team have helped you manage your clients’ websites with confidence over the years.

It means a lot to know that our team has been able to assist with technical challenges, email concerns, and server-related questions whenever you needed help. We understand how important dependable support is when you are responsible for your clients’ online presence.

Thank you again for choosing ScalaHosting and for placing your trust in us. We greatly appreciate your recommendation and look forward to continuing to support your business and your clients in the future.

Warm regards,

Gabriella

BN
Bruno N.
Administrator
Small-Business (50 or fewer emp.)
"Reliable and Stable with Consistent Prices"
4.5/5
What do you like best about ScalaHosting?

I like that ScalaHosting solves stability issues that I had with other similar services. They never change the price and their servers never stop working. This gives me confidence that I can rely on their stable services without worrying about absurd price changes. Additionally, the initial setup was simple. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

At first, nothing. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you so much for sharing your thoughts with us.

I’m really glad to hear that the consistency of the service and the prompt assistance from the team have been valuable to you. It’s wonderful to know that everything you’ve needed so far has been addressed smoothly; that’s exactly the kind of experience we at ScalaHosting want you to have every time.

It also means a great deal to hear that you trust us with your internal communication processes. We truly appreciate that level of confidence, and you can count on us to continue supporting you with the same care and attention.

If there's ever anything you'd like to explore or adjust, we're always here to help.

Warm regards,

Gabriella

GD
Goddard D.
Manager
Small-Business (50 or fewer emp.)
"Straightforward Setup and Smooth WordPress Hosting with ScalaHosting"
5/5
What do you like best about ScalaHosting?

I’ve been using ScalaHosting for two months, and so far the experience has been good. Setup was straightforward, and my WordPress site has worked without much trouble. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I can't say that there is something that I don't like. All is good from my point of view. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

HI Goddard,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that getting your WordPress site up and running was a smooth process and that our team was able to assist when you needed it.

It’s great to know that ScalaHosting has been a good fit for your needs so far. Thank you for choosing us and for sharing your feedback. We look forward to supporting you as your website continues to grow.

Warm regards,

Gabriella

Social C.
SC
Social C.
CEO
Small-Business (50 or fewer emp.)
"Easy to Use, Phenomenal SPanel, and Knowledgeable Support"
5/5
What do you like best about ScalaHosting?

ScalaHosting is very easy to use and the SPanel they have built is phenomenal! The support team is also very knowledgeable and has helped us out a lot. Would highly recommend them! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I wish they had phone support available, but the online chat system has been quick and effective! Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for taking the time to share your experience with ScalaHosting. I’m delighted to hear that sPanel has made managing your VPS straightforward and that our team has been able to support you along the way.

I also appreciate your feedback about phone support. While we currently focus on live chat and ticket assistance, suggestions like yours are always valuable as we continue to improve our services.

Thank you for trusting ScalaHosting to host your clients' websites and for recommending us to others. We truly appreciate your support and look forward to continuing to work with you.

Warm regards,

Gabriella

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Excellent Support and Rock-Solid Performance"
5/5
What do you like best about ScalaHosting?

I really appreciate how reliably it works. It has been consistently stable and dependable for me. The technical support team is exceptional: they responded very quickly, stayed professional and friendly throughout, and resolved every issue I ran into without any hassle. Overall, it’s been a great experience, and I would definitely recommend it. The price is a little above my budget, but for what I’ve gotten out of it, it still feels worth it. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, I don't have any complaints. My experience has been very positive so far, and I haven't encountered any significant issues. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi there,

Thank you for taking the time to share your experience with ScalaHosting. I’m pleased to hear that your hosting environment has been meeting your needs and that our team has been able to assist you with your integration.

It means a lot to know that our support specialists have helped make the process easier for you and have been there whenever you needed guidance. We understand how important it is to have a hosting partner you can rely on, especially when working on important business projects.

I also appreciate your feedback regarding pricing. We always aim to provide strong value through our services, infrastructure, and support, and your comments are truly appreciated.

Thank you again for choosing ScalaHosting and for recommending us. We look forward to continuing to support your projects in the future.

Warm regards,

Gabriella

CA
Costanzo A.
Manager
Small-Business (50 or fewer emp.)
"Quick, Detailed Responses and Truly Friendly Customer Support"
5/5
What do you like best about ScalaHosting?

I always receive quick and detailed responses. The team is very friendly and provides great customer support, which is becoming rare these days. Thank you to everyone on the team! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I would like to have a more flexible system of discounts. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Costanzo,

Thank you for taking the time to share such thoughtful feedback about ScalaHosting. I am delighted to hear that our team has been able to provide clear guidance and be there for you whenever you needed assistance.

I also appreciate your suggestion regarding a more flexible discount system. Feedback like yours is valuable, and I will make sure it is shared with the appropriate team for consideration.

Thank you for your trust and for choosing ScalaHosting. We truly appreciate your support.

Warm regards,

Gabriella