Desislava I.
DI
Desislava I.
Small-Business (50 or fewer emp.)
"Reliable Hosting with Stellar Support"
5/5
What do you like best about ScalaHosting?

I really like ScalaHosting for my website because it makes sure my online presence is reliable, so I don't have to worry about uptime. The 24/7 support available is also great, as I’ve had some issues with SSL certificates, and their support agents always solve my problems immediately and respond quickly. I appreciate the custom client portal. Everything is simple and easy to use, which is one of the best things when I want to focus on my business. The initial setup was very easy using Spanel and WordPress integration, which made things simple. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I believe such minor problems with the SSL certificate for my mail domain could have been prevented with a deeper research at the very beginning. This could have resulted in far less tickets from my side. However, they respond very quickly to my tickets always, which is satisfying. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Desislava,

Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that our platform, sPanel, and WordPress integration have made managing your website easier and allowed you to focus more on your business.

I appreciate your honest feedback regarding the SSL certificate setup. We understand how important it is to get these configurations right from the start, and I’m glad our support team was able to assist you whenever questions came up.

It’s great to know that you’ve been able to rely on our team for your website and email services. Thank you for choosing ScalaHosting, and I look forward to continuing to support your online presence.

Warm regards,

Gabriella

Ido M.
IM
Ido M.
Technical SEO, Automation, AI Optimization
Small-Business (50 or fewer emp.)
"Affordable Excellence with Stellar Support"
5/5
What do you like best about ScalaHosting?

I am hosting a couple of my websites with ScalaHosting, and I appreciate the fast migration and super helpful customer support that is direct and fast. The prices are very fair, which is the perfect balance of affordability and quality for my needs. I also find the site performances to be good, and their straightforward and easy-to-manage platform is ideal for someone like me who manages hobby websites. The exceptional customer service is incredibly helpful and responsive every time I have contacted them. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

My only hesitation is the long-term cost. I'm mindful that renewal pricing can be significantly higher than the initial rates, so it's something I keep an eye on. Also, I am on a shared hosting plan, and there are some technical limitations - for instance, when I tried to use SSH features with the help of AI. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Ido,

Thank you for taking the time to share your experience with ScalaHosting. I’m happy to hear that your migration was completed smoothly and that our support team has been able to assist you whenever you’ve needed guidance.

It’s great to know that our platform has been a good match for managing your hobby websites and that you’ve found the experience convenient and easy to handle. We understand how important it is to have a hosting solution that provides the right balance between features, performance, and cost.

I also appreciate your feedback regarding renewal pricing and shared hosting limitations. Your comments are valuable, and we’ll continue working to provide clear options and a better experience for our customers.

Thank you again for choosing ScalaHosting for your websites. We truly appreciate your trust and look forward to supporting your projects in the future.

Warm regards,

Gabriella

Verified User in Publishing
AP
Verified User in Publishing
Small-Business (50 or fewer emp.)
"Unmatched 24/7 Support That Keeps Our OpenCart Store Secure, Fast, and Running Smoothly"
5/5
What do you like best about ScalaHosting?

I have been using ScalaHosting for my OpenCart 4 store, gemstonebooks.ro, and their technical support is absolutely unmatched. Recently, I had a complex issue involving massive bot traffic, Cloudflare integration, and SMTP email routing errors that froze my checkout page.

The L2 Senior Support Team worked tirelessly around the clock! They safely installed the Cloudflare Origin SSL, configured Apache headers for real IP logging, whitelisted my local region, and fixed a tricky mail server port conflict. They didn't just give generic advice, they logged into my SPanel and Cloudflare and deployed the actual fixes themselves.

My website is now secure, fast, and checkout works flawlessly. If you want a hosting provider that actually has your back 24/7, ScalaHosting is the ultimate choice! Incredible technical support, professional, and extremely knowledgeable. They never close a ticket until they are 100% sure your store is working perfectly. The SPanel is super intuitive, but their human support is what makes them the best in the industry. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Everything is great, maybe the price could be a bit lower. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi,

Thank you for taking the time to share such a detailed review of your experience with ScalaHosting. I truly appreciate you trusting us with your OpenCart store and allowing our team to assist with such a complex situation.

I’m very happy to hear that our specialists were able to work through the challenges with bot traffic, Cloudflare, SSL, and email configuration, and help restore your store’s functionality. Our team always aims to go beyond simply providing instructions and to work together with customers until the issue is properly addressed.

I also appreciate your feedback about sPanel and your comments regarding pricing. We understand the importance of providing strong value, and feedback like yours helps us continue improving our services.

Thank you again for your recommendation and for choosing ScalaHosting. We look forward to supporting your store and helping you succeed for many years to come.

Warm regards,

Gabriella

Waqas A.
WA
Waqas A.
Small-Business (50 or fewer emp.)
"Exceptional Support and High-Performance Hosting"
4.5/5
What do you like best about ScalaHosting?

I chose ScalaHosting because I needed a scalable environment for my high-traffic WordPress site without the headaches of managing server security myself. I've been hosting with them for 3 years and saw a 40% improvement in page load speeds immediately after migration. Uptime has been solid at 99.9%, which is important for my needs. The support team is a huge plus; they're human and empathetic, not AI agents, and they resolved a complex issue within a few minutes. I have almost 50 hosting accounts, and whenever I face any issues, the Scala support team doesn't waste my time and mostly resolves them within 10 minutes of chat. They offer free Spane, very similar to cPanel, which is also a big advantage. The initial setup with ScalaHosting was very easy, and I appreciate having a 24-hour support team available. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I think ScalaHosting should decrease the prices for Managed VPS hardware like processors or RAM. The prices aren't too high, but I feel they should be lower. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Waqas,

Thank you so much for taking the time to share your experience with us. It means a great deal to everyone at ScalaHosting to know that you’ve trusted our services for so many years and continue to place your confidence in us across more than 50 accounts and dozens of websites. We’re truly grateful for that level of loyalty.

We’re delighted to hear that your sites have been performing well and that sPanel has been a helpful part of your workflow. Features like the one-click WordPress installer and daily backups were created to make hosting more convenient, so it’s rewarding to know they’ve supported you in managing everything smoothly. I’m also glad our team was able to resolve your SSL issue so quickly — I’ll make sure they hear your kind words.

Your ongoing recommendations mean a lot to us, and we’re honored to be your go-to provider.

Your pricing feedback is well noted! At this time, we’re not positioning ourselves as a budget provider; instead, we aim to offer performance and reliability that help your business grow, to make sure the pricing stops being a concern at one point. In any case, we’ll include your input in our routine pricing assessments.

If you ever need anything or have suggestions in the future, we’re always here and happy to support you.

Warm regards,

Gabriella

Steel City L.
SL
Steel City L.
Small-Business (50 or fewer emp.)
"Exceptional Support, Effortless Setup"
5/5
What do you like best about ScalaHosting?

I really like how ScalaHosting consolidates all of my sites into one place, which is very convenient. The support is a standout feature for me; it's wonderful and always available when I need it. Anytime I have a question, I can just send a text message or chat, and someone responds right away to resolve the issue. This is particularly helpful because I'm running the server alone, and it's reassuring to have knowledgeable support available when I get an alert and need help immediately. Setting up ScalaHosting was also very easy for me. Coming from a more expensive control panel, I found that ScalaHosting mirrored it well with all the controls I needed. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I'd like to see a little more insight into some of the controls for the web servers and the server itself, even just to give a status of what it is. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi there,

Thank you for taking the time to share such a detailed review. It’s wonderful to hear that ScalaHosting has made managing all of your websites easier and that our team has been there whenever you’ve needed assistance. Knowing we can provide peace of mind to someone managing a server on their own means a great deal to us.

I also appreciate your suggestion about providing more visibility into the server and web server controls. Feedback like yours helps us continue improving sPanel, and I'd encourage you to share your ideas on our feature request portal as well: https://features.spanel.io/. In addition, you are welcome to get in touch with our support team, so they can point you to the server information you need. There are statistics, logs and statuses for all of the hardware available within the control panel.

Thank you again for your trust and for choosing ScalaHosting. We truly appreciate your feedback and look forward to supporting your projects for many years to come.

Warm regards,

Gabriella

Verified User in Writing and Editing
UW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"Efficient Live Support, Easy SPanel, and Reliable Website Performance"
5/5
What do you like best about ScalaHosting?

Live support is efficient, and they’ve solved my issues within minutes each time I’ve reached out. I have several websites and they helped me migrating all of them from a previous bad provider. Their SPanel UI is easy to use. The price is a bit higher than the previous provider but it's definitely worth it for the value I get. My websites performance is good and reliable. I'll be renewing one more time this year. I don't really integrate it with other tools. I only use their included services like Wordpress. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I get some alert emails that seem to be false alarms about my websites. They're usually fine. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi there,

Thank you for taking the time to leave such a detailed review. I'm happy to hear that your migration went smoothly and that our team has been able to assist you whenever you've needed help. It’s especially rewarding to know you've trusted us with several of your websites and plan to renew your services again this year.

I also appreciate your feedback about the alert emails. If you're still receiving notifications that don't seem accurate, please don't hesitate to let us know so we can investigate and make sure everything is working as expected.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to continuing to support your websites for years to come.

Warm regards,

Gabriella

Kwame F.
KF
Kwame F.
Small-Business (50 or fewer emp.)
"Effortless Hosting with Top-Notch Support"
5/5
What do you like best about ScalaHosting?

I use ScalaHosting for managed VPS cloud hosting and it really takes a load off my mind because I don't have to worry about slow speeds, technical difficulties, or security issues thanks to their excellent security measures. Plus, there's always room to grow without any hassle. The reasonable prices fit my budget, and their excellent and knowledgeable customer service is a huge plus for me. Whenever I have a problem, they respond quickly and resolve the issue efficiently. The ease of use makes their hosting even more appealing. The initial setup was basically effortless, which was great. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I would appreciate it if I were able to speak to someone over the phone for certain questions, but overall, the chat feature is OK and is not a huge inconvenience. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Kwame,

Thank you for taking the time to leave such a thoughtful review. It’s wonderful to hear that your Managed VPS has given you peace of mind and that our platform has made it easier to focus on your projects instead of worrying about the hosting environment.

I’m especially happy to know that our team has been able to assist you whenever you’ve needed help and that the setup process and scalability have met your expectations. Providing a hosting experience that is easy to manage while still giving customers room to grow is something we work hard to achieve.

I also appreciate your feedback regarding phone support. While we currently provide assistance through live chat and tickets, suggestions like yours are always valuable and help us continue improving our services.

Thank you again for your trust and for choosing ScalaHosting. We truly appreciate your feedback and look forward to supporting you as your projects continue to grow.

Warm regards,

Gabriella

Natalia G.
NG
Natalia G.
Editor de vídeo
Small-Business (50 or fewer emp.)
"Excellent support and uninterrupted service for over 10 years"
5/5
What do you like best about ScalaHosting?

The support service is excellent. They have never left me hanging with a problem. Besides, they are very quick to respond and very attentive to everyone. The service has never, never, never been interrupted in the more than 10 years I've been with them. They even notify you if your website has been hacked. Without a doubt, it is one of the best servers I have used throughout my 25 years of experience in web design and solutions for SMEs and freelancers. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

I like everything, I have nothing to complain about. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Natalia,

Thank you for taking the time to share your experience and for staying with ScalaHosting for more than 10 years. It truly means a lot to know that we have been able to support you throughout your journey in web design and in helping your clients.

I appreciate your kind words about our team and the assistance you have received over the years. Our goal is always to make sure our customers feel supported and have a reliable partner they can count on whenever they need help.

Thank you again for your trust and for choosing ScalaHosting as part of your business solutions. We look forward to continuing to provide you with the support and service you deserve for many years to come.

Warm regards,

Gabriella

PB
Piotr B.
Small-Business (50 or fewer emp.)
"We're with ScalaHosting almost from the beginning - and still are happy with their service"
5/5
What do you like best about ScalaHosting?

Quick support - whatever problem we've encountered, their helpful staff always gave some hints how to fix it by ourselves or they did that in our behalf. We feel free to experiment with the configurations as we know that there always is someone to nudge us in the right direction.

No major issues - frankly, I am not sure when we've experienced any major non-user related issue ;) Service stable and with no big hiccups :) Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly? I am not sure if there are any cons for using ScalaHosting! Minor difficulties or problems were solved quickly so there's nothing to really complain about. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hello Piotr,

Thank you for sharing your positive experience with our support team! It's wonderful to hear that our staff has helped guide you through any issues and provided quick solutions. We're thrilled that you feel empowered to experiment with configurations, knowing there's always assistance available.

Your satisfaction is our priority, and I'm delighted to learn that any minor difficulties were promptly addressed. It's fantastic to know our hosting service has simplified the process of configuring demo pages and stand-alone accounts for your customers.

If you ever have more questions or need further assistance, don't hesitate to reach out. We're here to support your hosting journey. Thank you for choosing to be part of the ScalaHosting family!

Warm regards,

Gabriella

Akash P.
AP
Akash P.
Affiliate Marketer
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Reliable Hosting with Great Performance for Bloggers & Small Businesses"
4.5/5
What do you like best about ScalaHosting?

Since my last review, I've continued to have a positive experience with ScalaHosting. The platform has remained stable and reliable, and I appreciate that server performance has stayed consistent as my website has grown. The management tools are easy to navigate, routine tasks are simple to handle, and customer support continues to be quick and helpful whenever I have questions. It's good to see that the overall quality and reliability have remained consistent over time. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

ScalaHosting has continued to perform well overall, but there are still a few areas where it could improve. More affordable pricing for entry-level users and clearer plan comparisons would make it easier for beginners to choose the right option. I’d also like to see more built-in tutorials and onboarding resources for users who are new to web hosting. Aside from these points, my overall experience has remained very positive. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting
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Hi Akash,

Thank you so much for taking the time to share your experience with us. I’m delighted to hear that your blog is running smoothly and that ScalaHosting's platform has made things straightforward for you, especially as you continue building your online presence. It’s wonderful to know the reliability and ease of use are making a difference for your work.

I completely understand your note regarding pricing, and I truly appreciate you bringing it to my attention. We strive to ensure that the quality and value of our service match the cost, and feedback like yours helps us continue to improve.

It means a lot that you’ve trusted ScalaHosting with your blog, and we look forward to supporting you along the way.

Warm regards,

Gabriella