RJ D.
RD
RJ D.
IT and Operations Director
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"16 Years Later, Still Happy with ScalaHosting"
4.5/5
What do you like best about ScalaHosting?

I've been using ScalaHosting for about 16 years, and what I like best is that they've grown with my business. I started with a single reseller hosting account, expanded to multiple reseller accounts as demand increased, and eventually migrated seamlessly to a managed VPS. Throughout that journey, their support has always been fast, knowledgeable, and genuinely helpful. Their VPS has been reliable with excellent uptime, and I also appreciate their flexibility and understanding, especially during difficult times when they worked with me on payment arrangements. That level of customer care is one of the reasons I've remained a loyal customer for so many years. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, I don't have many complaints after being a customer for about 16 years. The only thing I've noticed is that pricing has increased over the years significantly, but that's understandable given rising operating costs and industry trends. Even with those increases, I still find their pricing reasonable for the quality of service, reliability, and support they provide. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi RJ,

Thank you for sharing your experience and for being with ScalaHosting for such a long time. It has been a pleasure to support you throughout the different stages of your business growth, from reseller hosting to your managed VPS journey.

I truly appreciate your kind words about our team and the way we have been able to assist you over the years. We understand that businesses evolve, and our goal has always been to provide solutions that can grow alongside our customers while offering the guidance they need along the way.

Thank you again for your continued trust and loyalty. It means a lot to know that ScalaHosting has been a part of your journey for the past 16 years, and we look forward to supporting your business for many more years ahead.

Warm regards,

Gabriella

bestinfovault A.
BA
bestinfovault A.
Independent Business Owner
Small-Business (50 or fewer emp.)
"Exceptional 24/7 Online Support That Resolves Every Issue"
5/5
What do you like best about ScalaHosting?

Our experience with ScalaHosting has been incredibly smooth. Whenever we run into an issue, their support team is lightning-fast, either resolving it for us or guiding us on how to fix it ourselves. This reliable safety net gives us the freedom to experiment with our configurations, knowing help is always just a click away. Over our time using them, we haven't experienced a single major outage or non-user-related downtime; the service is remarkably stable. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, it’s hard to find anything to complain about. I’d highly recommend them to anyone who’s looking for a reliable, stress-free hosting partner. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for sharing your experience. It’s wonderful to hear that our support team has been able to step in and assist you whenever you’ve needed help-that’s exactly the level of care we strive to provide every day. I’m also glad that hosting everything in one place has made managing your projects and businesses more convenient.

I completely understand your preference for phone support. While our current focus is on offering reliable, around-the-clock online assistance so you can reach us at any moment, I truly appreciate you mentioning it. Feedback like yours helps us evaluate what additional options might be valuable in the future.

If there’s ever anything else you’d like to see from ScalaHosting, we're always here to listen.

Warm regards,

Gabriella

Schwarz C.
SC
Schwarz C.
Senior Web Developer
Small-Business (50 or fewer emp.)
"Reliable Hosting with Excellent Performance and Outstanding Support"
4.5/5
What do you like best about ScalaHosting?

What I like best about ScalaHosting is the overall reliability, performance and support. I have been using their hosting since February 2022 as a web developer and have hosted more than 50 websites, mainly development and demo versions before moving them live. Managing multiple websites is easy, the server performance has been good, and their support team is one of the main reasons I continue using them. Whenever I face a server related issue or need technical help, they respond quickly and usually resolve it without much delay. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Sometimes there is downtime when CPU usage is high, but most of the time it happens due to heavy usage from my side. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Schwarz,

Thank you for taking the time to share such a detailed review. It’s wonderful to hear that ScalaHosting has been a valuable part of your workflow as a web developer and that our platform has helped you efficiently manage so many development and demo websites.

I’m especially pleased to know that our support team has been there whenever you’ve needed technical assistance. We understand how important it is to resolve server-related questions quickly so you can stay focused on your projects.

I also appreciate your honest feedback regarding resource usage during periods of high CPU load. Input like yours helps us continue improving both our platform and the overall customer experience.

Thank you again for choosing ScalaHosting and for trusting us with your projects since 2022. We look forward to supporting you and your growing portfolio of websites for years to come.

Warm regards,

Gabriella

Theron B.
TB
Theron B.
WordPress Designer and Developer
Small-Business (50 or fewer emp.)
"Fast, Affordable Hosting with Instant-On Support and a Handy sPanel"
5/5
What do you like best about ScalaHosting?

I chose ScalaHosting for its high speed hosting and affordability. I immediately learned that their support is pretty much Instant-On. They've fielded every tech question. Also courteous. I like their offerings (you can build your own network). Their sPanel control panel is fast and handy. I have not used cPanel in years but find sPanel compares favorably with it as does Dream Host's control panel. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

They may offer paid phone support, don't know. It's the only demerit I can think of. I've used ScalaHosting a couple of months with multiple sites and have no complaints. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Theron,

Thank you for taking the time to share such a detailed review. I'm delighted to hear that ScalaHosting has been a great fit for your websites and that you've found both our platform and sPanel easy to work with.

It also means a lot to know that our team has been able to assist you whenever technical questions have come up. Providing timely guidance is something we take great pride in, and it's wonderful to hear that it's made a difference for you.

I appreciate your feedback about phone support as well. Comments like yours help us understand what our customers value most as we continue improving our services.

Thank you again for choosing ScalaHosting. We truly appreciate your trust and look forward to supporting your websites for years to come.

Warm regards,

Gabriella

Ahmed K.
AK
Ahmed K.
Sr. Specialist, Service Management Planning & Support
Small-Business (50 or fewer emp.)
"Reliable Performance and Excellent Support with ScalaHosting"
4.5/5
What do you like best about ScalaHosting?

I’ve had a very positive experience with ScalaHosting.

The biggest advantage is that the server resources are genuine. When you purchase a specific CPU, RAM, and storage configuration, you actually get the performance you expect. The resources aren’t oversold, and the real-world performance consistently matches the advertised specifications, which isn’t always the case with many hosting providers.

Another major strength is their customer support. The support team responds very quickly, is knowledgeable, and resolves issues efficiently. Having fast, competent support makes a huge difference, especially when running production applications.

Overall, if you’re looking for reliable performance with honest resource allocation and excellent customer service, ScalaHosting has been an excellent choice. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

The prices aren’t competitive and really need to be lowered. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi Ahmed,

Thank you for sharing such detailed feedback about your experience with ScalaHosting. I’m glad to hear that your server resources have met your expectations and that you’ve been able to rely on our platform for your production applications.

I truly appreciate your comments about our support team. We know how important it is to have experienced assistance available when managing critical services, and it’s great to hear that our team has been able to help when needed.

I also value your feedback regarding pricing. We understand that cost is an important consideration, and we always strive to provide a strong balance between infrastructure, features, and the level of support we offer.

Thank you again for choosing ScalaHosting. We appreciate your trust and look forward to continuing to support your projects.

Warm regards,

Gabriella

Verified User in Defense & Space
AD
Verified User in Defense & Space
Small-Business (50 or fewer emp.)
"No drama, no downtime: our VPS workhorse for five years"
5/5
What do you like best about ScalaHosting?

What I like best about ScalaHosting is how much reliable it is, and for a production stack that is the highest compliment I can give.

We’ve been on their Self-Managed VPS in Europe for five years (2 CPU cores, 8GB RAM, 80GB SSD: a basic tier). At our company we are running our website, a self-hosted cloud platform, our mail server, and a custom CRM on that same VPS. Across that whole mix, the upsides that matter most to me as founder/CTO are:

Performance and uptime. Connection speeds are consistently fast and we see practically no downtime. Upload/download throttling or other slowdowns are very rare. That stability means our site, cloud platform, and CRM stay responsive for day-to-day work without us having to babysit the server.

Mail deliverability. Hosting mail on the same VPS has worked remarkably well. Deliverability has been excellent, which is often the weak link when you self-host email, and for us it has simply worked.

Value over “cheapest VPS.” ScalaHosting is not the lowest-priced option. Compared with cheaper VPS plans though the speed and uptime here are clearly better. For the reliability we get in return, the price is absolutely worth it, especially when the alternative is hidden cost in downtime, slowly loading pages.

It’s a no-frills service: no unnecessary complexity, just a solid VPS that stays fast and available. After five years, that predictability is what I value most. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, there isn’t much I would call a real downside after five years of daily use.

The main thing I’d flag is pricing: ScalaHosting is not the cheapest VPS on the market. If you are shopping purely on the lowest monthly sticker price, you will find cheaper plans elsewhere. That said, in our experience those cheaper options often trade away exactly what we care about, consistent speed and near-zero downtime. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for taking the time to leave such a detailed review and for trusting ScalaHosting with your infrastructure for the past five years. I'm delighted to hear that our Self Managed VPS has been able to support your website, cloud platform, mail server, and CRM so consistently throughout that time.

It's especially rewarding to know that the stability of your environment and your email deliverability have helped your team focus on building your business instead of worrying about your infrastructure. Long term feedback like yours is incredibly valuable to us.

I also appreciate your honest comments about pricing. We understand that every business has different priorities, and we're grateful that you've found the value our platform provides worthwhile over the years.

Thank you again for your continued trust and for sharing your experience with the G2 community. We look forward to supporting your business for many more years.

Warm regards,

Gabriella

D.R. R.
DR
D.R. R.
Consultant
Executive Office
Small-Business (50 or fewer emp.)
"Phenomenal Technical Support from ScalaHosting!"
5/5
What do you like best about ScalaHosting?

The technical support is phenomenal. My last provider offered support too, but it was mediocre. The ScalaHosting techs are great to work with, and they resolved every issue I needed help with. Switching to ScalaHosting was definitely worth the price. I just recommended ScalaHosting to one of my clients. They contacted the ScalaHosting sales team and switched that day. Switching to ScalaHosting was definitely worth the price. I just recommended ScalaHosting to one of my clients. They contacted the ScalaHosting sales team and switched that day. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, I haven’t encountered any downsides so far. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Your review truly means a lot to us. Knowing that moving your services to ScalaHosting helped resolve the email issues you had been struggling with is incredibly rewarding, and I'm so glad our team could get everything sorted out for you.

I'd also like to thank you for recommending ScalaHosting to your clients. There is no greater compliment than earning your confidence to the point where you would suggest our services to others, and we sincerely appreciate that trust.

Thank you for being part of the ScalaHosting community and for taking the time to share your experience. We look forward to continuing to support you and your business whenever you need us.

Warm regards,

Gabriella

Verified User in Broadcast Media
AB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"ScalaHosting: Fast, Reliable Performance with Outstanding 24/7 Support"
5/5
What do you like best about ScalaHosting?

I love working with ScalaHosting. Their customer service is available around the clock and every issue I have raised has been resolved quickly and patiently. The control panel is intuitive and easy to navigate, even for tasks I do not do often. Site performance has been fast and reliable, with very little downtime since I switched. Pricing feels fair for everything included, and onboarding was smooth thanks to a support team that genuinely seems to care about getting things right for customers. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

There is not much to complain about honestly. The main thing I would point out is that some of the more advanced options in the control panel take a little time to find at first, so a short getting started guide would help new users get up to speed faster. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi,

Thank you for taking the time to leave such a thoughtful review. I'm delighted to hear that your move to ScalaHosting has made a positive difference for your team and that our support has been there whenever you've needed assistance.

I also appreciate your suggestion about helping new users discover some of the more advanced features in sPanel. That's great feedback. We actually include a guided tour when you first log in to sPanel that introduces the interface and shows where the main tools are located. That said, there's always room to make the onboarding experience even better, and comments like yours help us do exactly that.

Thank you again for your trust and for recommending ScalaHosting. We truly appreciate your support and look forward to being part of your continued success.

Warm regards,

Gabriella

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Reliable Hosting That Helped My Business Grow"
5/5
What do you like best about ScalaHosting?

What I like most about ScalaHosting is that it gave me an affordable way to build a professional email and domain infrastructure for my business. As a startup, I needed a reliable solution for managing my domains and business email without spending a fortune on separate services.

I was able to set everything up myself using SPanel, which I found intuitive and easy to use, even without being a system administrator. Connecting my domains and integrating my business email with the other services I use was straightforward and hassle-free. Everything has been reliable, and whenever I needed help, the support team was quick, knowledgeable, and genuinely helpful. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

Honestly, I haven't found anything to dislike so far. My experience has been consistently positive, and the platform has met my expectations from day one. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi there,

Thank you for taking the time to share such a thoughtful review. I’m delighted to hear that ScalaHosting has provided the foundation your startup needed and that you were able to set up your domains and business email with confidence using sPanel.

It’s especially rewarding to know that having everything in one place has helped you save time and focus on growing your business instead of managing technical details. That is exactly the kind of experience we aim to deliver.

I also truly appreciate your kind words about our support team. Knowing that we’ve been able to assist you whenever questions came up means a great deal to us.

Thank you again for choosing ScalaHosting to support your business from the beginning. We truly appreciate your trust and look forward to being part of your journey as your business continues to grow.

Warm regards,

Gabriella

John R.
JR
John R.
Founder
Small-Business (50 or fewer emp.)
"Reliable Email Hosting with Excellent Support"
4.5/5
What do you like best about ScalaHosting?

I like being able to chat with someone at ScalaHosting and resolve any issues that are over my head. That's what I like most about it. Review collected by and hosted on G2.com.

What do you dislike about ScalaHosting?

You know, the interface is a little bit clunky at times. I ran into an issue just this week. I don't log in very often to do anything from there, unless I'm having an issue and I'm looking to ScalaHosting for help. So there are times where you come into the ScalaHosting side, and then all of a sudden, you need to get to the cPanel side. I'm trying to reset passwords, but I'm resetting it to the wrong place. So the user interface is not always as clear as it could be. But that's kind of a small gripe. Review collected by and hosted on G2.com.

Response from Gabriella R of ScalaHosting

Hi John,

Thank you for sharing your experience with ScalaHosting. I’m glad to hear that our team has been there to help whenever you’ve run into something unexpected and needed a hand.

I also appreciate your honest feedback about the interface. We understand that switching between different areas can sometimes be confusing, especially if you don't need to log in often. Comments like yours are valuable, and we're continuously looking for ways to make the experience more intuitive.

Thank you for trusting ScalaHosting with your hosting and email services. We truly appreciate your feedback and look forward to continuing to support you whenever you need us.

Warm regards,

Gabriella