--- title: ScalaHosting Reviews meta_title: 'ScalaHosting Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 541 reviews by the users' company size, role or industry to find out how ScalaHosting works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 541 scale: '5' date_modified: '2026-08-14' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # ScalaHosting Reviews **Vendor:** ScalaHosting **Category:** [VPS Hosting Platforms](https://www.g2.com/categories/vps-hosting-platforms) **Average Rating:** 4.8/5.0 **Total Reviews:** 541 ## About ScalaHosting ScalaHosting, based in Dallas, brings over 17 years of experience in the web hosting industry. We offer a wide range of services - including Managed VPS, Shared, and Email hosting, as well as custom-built Managed Cloud Clusters tailored for large and enterprise businesses. Our core expertise lies in fully managed cloud VPS solutions, where we stand out the most. ScalaHosting is best known for developing SPanel, a powerful, full-featured alternative to cPanel/WHM. SPanel simplifies cloud VPS and website management, giving users greater control and flexibility. Our 24/7/365 “Ask Anything” expert support consistently earns 5-star ratings across all major consumer review platforms. In addition to our native data centers in Dallas, New York, Seattle, and the EU, we provide hosting in 32 additional global locations through our partnership with AWS. Every data center cluster is equipped with ultra-fast NVMe storage and the latest EPYC and Intel Xeon Gold processors, ensuring top-tier performance for websites and applications. Our eCommerce-ready Managed Cloud hosting plans come with a comprehensive feature set designed to enhance SEO and help websites rank on Google’s first page. ScalaHosting is also the exclusive VPS partner of OpenCart.com and Joomla.org and the only hosting provider endorsed by Joomla founder Brian Teeman. ## ScalaHosting Pros & Cons **What users like:** - Users commend the **responsive customer support** of ScalaHosting, appreciating the professional help for technical issues and uptime. (200 reviews) - Users commend ScalaHosting for its **exceptional reliability** , ensuring seamless service without interruptions and prioritizing security. (137 reviews) - Users commend Scala Hosting for their **exceptional 24/7 support** , providing swift, dedicated assistance for any hosting needs. (133 reviews) - Users praise the **exceptional support** from Scala Hosting, highlighting quick responses and personalized assistance for their needs. (128 reviews) - Users appreciate the **ease of use** with ScalaHosting, finding setup and support exceptionally accessible and valuable. (107 reviews) - Easy Setup (96 reviews) - Users appreciate the **affordability** of ScalaHosting, enjoying reliable service without breaking the bank. (88 reviews) - Quick Response (78 reviews) - User-Friendly (68 reviews) - Security (65 reviews) **What users dislike:** - Users feel that the **transfer costs are expensive** and wish for clearer pricing information prior to purchase. (55 reviews) - Users express frustration over the **high transfer costs** for domains, feeling the pricing lacks transparency and is excessive. (42 reviews) - Users express concerns about **pricing issues** , particularly regarding renewal costs and the need for lower plan prices. (35 reviews) - Users note that **high pricing** may be a concern, suggesting more affordable plans would benefit many users. (29 reviews) - Users experience **poor customer support** with ScalaHosting, particularly in handling cPanel limitations and response times. (21 reviews) - Learning Curve (16 reviews) - Cost Issues (15 reviews) - Pricing Structure (14 reviews) - Price Increase (13 reviews) - Renewal Costs (11 reviews) ## ScalaHosting Reviews ### 1. Fast Servers, Great Support, but Pricey **Rating:** 5.0/5.0 stars **Reviewed by:** Doug C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** I appreciate ScalaHosting's consistently high server uptime and speed, as this ensures that my clients are satisfied with the performance of their websites. The reliable performance of the servers is crucial for the smooth operation of my clients' websites, and ScalaHosting delivers on this front. Furthermore, I am impressed by the timely and competent customer service that ScalaHosting provides. They are responsive and well-equipped to handle inquiries or issues, making the support process seamless and effective. Additionally, ScalaHosting made the initial setup extremely easy. Their onboarding process was exceptional, as they efficiently transferred my entire account from my previous ISP to their servers, allowing me to resume operations in less than an hour. This efficient and streamlined setup process has been instrumental in ensuring a smooth transition to ScalaHosting without any significant downtime. **What do you dislike about ScalaHosting?** I dislike that ScalaHosting has increased their prices over the time I have been with them, making them not as affordable as when I first started. They are not a budget option, and I wish they maintained their initial affordability. **What problems is ScalaHosting solving and how is that benefiting you?** I use ScalaHosting for reliable, fast servers that satisfy my clients and offer excellent uptime. Their onboarding process was seamless, allowing a quick transition from a problematic previous host. **Official Response from Gabriella R:** > Hi Doug, Thank you for sharing such thoughtful feedback - it truly means a lot. I’m glad to hear that ScalaHosting has been contributing positively to the experience you’re able to offer your clients. Knowing that the stability and speed of our servers support your work so directly is something I’m genuinely happy to hear. It’s also wonderful that the onboarding went smoothly for you. A swift, disruption-free transition is exactly what we aim for, and I’m pleased it helped you get up and running so quickly. And of course, I appreciate your kind words about our support team - I’ll make sure they see them. Thanks for bringing up the pricing topic as well. Our key focus goes to the speed, security, reliability, and expert support provided, and our current rates allow us to invest heavily into those areas, but we'll definitely keep your feedback in mind for future updates to the pricing model. If you ever need a hand or have suggestions, we're always here and happy to help. Warm regards, Gabriella ### 2. Reliable Hosting with Great Performance for Bloggers & Small Businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Akash P. | Affiliate Marketer, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about ScalaHosting?** Since my last review, I've continued to have a positive experience with ScalaHosting. The platform has remained stable and reliable, and I appreciate that server performance has stayed consistent as my website has grown. The management tools are easy to navigate, routine tasks are simple to handle, and customer support continues to be quick and helpful whenever I have questions. It's good to see that the overall quality and reliability have remained consistent over time. **What do you dislike about ScalaHosting?** ScalaHosting has continued to perform well overall, but there are still a few areas where it could improve. More affordable pricing for entry-level users and clearer plan comparisons would make it easier for beginners to choose the right option. I’d also like to see more built-in tutorials and onboarding resources for users who are new to web hosting. Aside from these points, my overall experience has remained very positive. **What problems is ScalaHosting solving and how is that benefiting you?** I mainly use ScalaHosting Shared Hosting for my blogging needs. It’s affordable, easy to use, and reliable for running a blog smoothly **Official Response from Gabriella R:** > Hi Akash, Thank you so much for taking the time to share your experience with us. I’m delighted to hear that your blog is running smoothly and that ScalaHosting's platform has made things straightforward for you, especially as you continue building your online presence. It’s wonderful to know the reliability and ease of use are making a difference for your work. I completely understand your note regarding pricing, and I truly appreciate you bringing it to my attention. We strive to ensure that the quality and value of our service match the cost, and feedback like yours helps us continue to improve. It means a lot that you’ve trusted ScalaHosting with your blog, and we look forward to supporting you along the way. Warm regards, Gabriella ### 3. Top-Tier Reliability, Effortless Management, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmesh B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** I have been using ScalaHosting’s services since 2016 as part of DRD Solution, and my experience has been consistently positive. What stands out most to me is how ScalaHosting combines reliability, simplicity, and attentive customer care within a single platform. From the outset, the platform’s ease of use is apparent. Managing websites, servers, and resources—even in complex scenarios—is straightforward. The dashboard, SPanel, and the overall user interface are designed to help me accomplish tasks quickly, without having to navigate confusing menus or spend excessive time searching for settings. I also appreciate how easy it is to get started. Migrating websites, launching VPS instances, configuring SSL certificates, and setting up backups are all smooth processes, free from unnecessary complications. Even more advanced operations, such as scaling resources or deploying business applications, are handled with clarity and efficiency. The most impressive aspect for me is ScalaHosting’s customer support. Whenever I need assistance, I receive prompt responses from knowledgeable experts who not only resolve issues but also take the time to explain solutions and guide me through the process. I use ScalaHosting daily for a variety of tasks, including performance monitoring, updates, email management, and deploying new applications. The platform’s reliability and efficiency are crucial for maintaining business continuity, and I have found everything to work consistently well. Integration with third-party platforms, frameworks, and applications is also seamless. Whether I’m working with WordPress, PHP-based systems, or custom tools, connecting everything is straightforward and hassle-free. In summary, ScalaHosting offers an ideal combination of features, performance, and authentic customer support, making it a dependable choice for my business needs. **What do you dislike about ScalaHosting?** The pricing can feel slightly high compared to some other hosting providers. **What problems is ScalaHosting solving and how is that benefiting you?** Reducing the VPS service price would make it easier for users to adopt your hosting for smaller or starter projects. **Official Response from Gabriella R:** > Hi Dharmesh, Thank you very much for sharing your long-term experience and for trusting ScalaHosting since 2016. It truly means a lot to us to read feedback from partners who rely on our platform daily for their business operations. I’m glad to know that managing websites, servers, and resources has been clear and efficient for you, even when handling more advanced setups. I’m especially pleased that the onboarding process, migrations, SSL configuration, backups, and resource adjustments have been straightforward and have supported your workflows without unnecessary friction. Hearing that our support team has been able to assist you promptly while also taking the time to explain each step is something we genuinely appreciate, as this approach is central to how we work with our clients. Thank you as well for your honest note regarding pricing. I understand how cost considerations can be important, and your feedback is valuable as we continue reviewing our offerings and long-term plans. I’m grateful that ScalaHosting continues to support your daily operations and integrations, and we appreciate your continued confidence in us as a hosting partner. Warm regards, Gabriella ### 4. Outstanding Support and Effortless Website Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2026 **What do you like best about ScalaHosting?** Their support team is very friendly, solves most of the issues within the first contact. Their replies are within very accepted time ranges, no delays. The team tries and insists to solve the issues even if it wasn't related to the services itself. The features we value the most are the ones that simplify day-to-day website management while keeping performance and security reliable, like: One-click installers, automatic SSL generation and assigning, and automated backups. Excited to test sPanel, as we think it would be very user-friendly yet still didn't have the chance to. **What do you dislike about ScalaHosting?** There are no specific issues we faced or disliked about ScalaHosting, yet lowering the plans' pricing would be helpful for most of the users. **What problems is ScalaHosting solving and how is that benefiting you?** With them downtime dropped significantly and our sites are online consistently with reduced load time. **Official Response from Gabriella R:** > Hello, Thank you for taking the time to share such a detailed perspective. I’m glad to hear that our team has been approachable and committed to resolving matters efficiently, even when the request goes beyond standard hosting assistance. That level of dedication is something we at ScalaHosting value greatly. It’s also nice to know that the tools designed to simplify everyday site administration have been useful for you, while still maintaining a dependable and protected environment. When you do decide to explore sPanel, I believe you’ll find it intuitive and practical, and our team will be happy to assist if any questions come up. I appreciate your honest thoughts regarding pricing as well. Feedback like this helps guide our ongoing efforts to balance cost with long-term value. Warm regards, Gabriella ### 5. Great Support and Zero Security Issues After Switching **Rating:** 4.0/5.0 stars **Reviewed by:** Premnath G. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about ScalaHosting?** What I like best about ScalaHosting is the combination of performance and support. Their SPanel is extremely fast, easy to manage, and doesn’t require any technical expertise. The best part is their customer support—responses are quick, knowledgeable, and they actually solve issues instead of giving generic replies. **What do you dislike about ScalaHosting?** While the overall performance is excellent, reducing the pricing would be great. I know they offer me the best price. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting solved two major problems for me: unreliable support and serious security vulnerabilities I faced with my previous hosting provider. Earlier, my website had multiple mirror copies created without my knowledge, and getting help was a nightmare. After moving to ScalaHosting, their SShield security and proactive monitoring have completely eliminated those issues. Their support team is fast, knowledgeable, and actually resolves problems instead of escalating them endlessly. This has given me peace of mind and a much more stable hosting environment. **Official Response from Gabriella R:** > Hi Premnath, Thank you for taking the time to share such a detailed account of your experience. I’m glad to hear that the balance between system efficiency and human assistance has made a meaningful difference for you, and that working with SPanel feels straightforward and accessible. I also appreciate your openness regarding pricing. We continuously review our plans to ensure they remain competitive while still allowing us to invest in infrastructure, security, and skilled specialists who can provide real solutions when challenges arise. It’s especially reassuring to know that the move away from your previous provider has brought clarity and confidence, particularly around safety and ongoing monitoring. Helping customers avoid recurring issues and feel comfortable with their online presence is exactly what we strive for. Thank you again for your trust and for sharing your journey with ScalaHosting. Warm regards, Gabriella ### 6. Outstanding Support and Seamless Experience for Newcomers **Rating:** 5.0/5.0 stars **Reviewed by:** Tony A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about ScalaHosting?** As someone new to Managed Cloud platforms, I have only positive things to share about ScalaHosting. What stands out most for me is their exceptional support team, which truly sets them apart. Any issues I have encountered have been addressed promptly and efficiently. The support staff are always professional, courteous, and eager to help. They are also very patient with newcomers like myself, taking the time to explain things clearly if I don't immediately understand. Choosing ScalaHosting has been a great decision, and since joining, I have even upgraded my package to access additional resources. **What do you dislike about ScalaHosting?** I just wish the pricing for the various Managed Cloud services were a little more reasonable. **What problems is ScalaHosting solving and how is that benefiting you?** Gaining greater control over my clients' websites allows me to resolve issues extremely quickly. This efficiency frees up more of my time, enabling me to take on additional clients and focus on the creative process of bringing their websites to life. **Official Response from Gabriella R:** > Hi Tony, I’m so glad to hear that your experience with ScalaHosting has been a positive one, especially as you’re getting familiar with Managed Cloud platforms. It’s wonderful to know that our support team has been able to guide you patiently and clearly, and that they’ve helped make the transition smooth. Upgrading your package to access more resources is a great step, and I’m happy ScalaHosting has been able to support your growth. We understand the pricing expectation. Our plans' pricing aims to reflect the infrastructure we invest in, though your feedback will definitely be part of our ongoing reviews. If there’s ever anything more we can do to support you, please feel free to reach out. Warm regards, Gabriella ### 7. Server File's Storage **Rating:** 3.5/5.0 stars **Reviewed by:** Ilham B. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** I appreciate the price, and I like that it only provides access to the store server's files without displaying my website. The price also still affordable. **What do you dislike about ScalaHosting?** The price can not reduce much significantly lower, the fact is that, I may able to just use the same service by storing my server's file in drop box, but I don't want to waste time for re-setting up the server again. So I decided to pay the $75 continuously which is wasting money. **What problems is ScalaHosting solving and how is that benefiting you?** This service allows me to store our website's files without requiring our developer to spend time resetting the server again once if we get back in business. It would save our time because resetting up the server will need time. **Official Response from Gabriella R:** > Hi Ilham, Thank you for the honest feedback. I truly understand the concern about ongoing costs, and want to clarify that storing website files in Dropbox wouldn’t replace the functionality or performance of a fully-managed Cloud VPS. The service here includes the server environment, dedicated resources, security, optimization, and 24/7 technical support that you can rely on, allowing your websites to run smoothly. This goes above simple storage space. That said, we love the fact that you're choosing to stay with us. Our goal is to make sure the value you get from the performance, support, and peace of mind is worth every dollar. If you ever want us to review your setup or optimize it further so you’re getting the most out of your plan, we’re here to help. Warm regards, Gabriella ### 8. Prompt Support and Dedicated Service, Pricing Could Improve **Rating:** 4.5/5.0 stars **Reviewed by:** Tex V. **Reviewed Date:** February 06, 2026 **What do you like best about ScalaHosting?** I really appreciate ScalaHosting for their dedication to customer service. They are very dedicated and supportive, offering fast and super service whenever we had issues, like with our email setup. Every agent, especially Antonio, provided prompt support. Their commitment to customer satisfaction is impressive, and they were quick when we decided to move our domain. The initial setup was quite easy, which made the transition smoother. **What do you dislike about ScalaHosting?** I find the pricing structure to be a bit high. They could reduce hosting prices and offer different deals compared to Hostinger and Namecheap. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting provides fast and dedicated customer support, solving our email setup challenges quickly. They also offered prompt service during our domain transfer, showing strong commitment to customer service. **Official Response from Gabriella R:** > Hi Tex, Thank you for such a detailed and thoughtful review. I truly appreciate you highlighting the care and attention you received from our support team. It’s especially nice to see Antonio mentioned by name, and I’ll be sure to pass along your kind words to him and the rest of the team. I’m glad to know that we were able to assist you with your email configuration and domain transfer in a timely and reliable manner, and that the onboarding process felt manageable during your move to ScalaHosting. Making transitions as smooth as possible is something we value. I also appreciate your honest feedback regarding our pricing. Hearing this perspective helps us better understand how we can continue improving and remain competitive while maintaining the level of service our clients expect. Our main focus is on providing a top-notch service, and we understand our company falls far outside the budget hosting segment when it comes to this. We will consider your feedback later on, when it comes time for a review of the pricing model. Thank you again for your trust and for sharing your experience so openly. Warm regards, Gabriella ### 9. ScalaHosting: A Reliable Partner with Exceptional Support, But Rising Costs **Rating:** 4.5/5.0 stars **Reviewed by:** Don S. **Reviewed Date:** December 03, 2025 **What do you like best about ScalaHosting?** I have a small business where I develop and host websites for about 20 customers, and I've used ScalaHosting for several years. I really like ScalaHosting because, when I encounter a problem, I can actually talk to someone in person instead of just relying on email or chat. This direct support is rarely needed, but when I have faced a significant issue, someone has always been available to assist me instantly, and that means a lot to me. Additionally, since switching to ScalaHosting's VPS from my previous shared hosting provider, I've experienced no issues with spam, or blockage due to spammers on the server, which was a significant concern with my old hosting company. This has taken a load off my mind. The initial setup with ScalaHosting was very easy, and they made the process straightforward. Overall, I'm very happy with ScalaHosting, which is why I would rate it a nine out of ten for recommending it to a friend or colleague, despite there being cheaper options. I appreciate the effective customer service combined with the reliability that retains my business confidence. **What do you dislike about ScalaHosting?** My biggest complaint with ScalaHosting is related to pricing. Although it was very affordable when I first started using it, there have been several price increases that have made it pretty expensive for the small number of customers I now have. I lost a lot of customers during the pandemic, which makes the current pricing challenging to justify given my reduced customer base. While I appreciate the service overall, the cost has become a significant concern. **What problems is ScalaHosting solving and how is that benefiting you?** I use ScalaHosting to develop and host websites for my clients. It solves my spam and server blockage issues from the previous hosting service by providing a VPS solution, ensuring smooth website operation without spam problems, relieving me of constant worry. **Official Response from Gabriella R:** > Hi Don, Thank you so much for taking the time to share such a thoughtful and detailed review. It truly means a lot to hear about your long-term experience with ScalaHosting, especially knowing that you trust us with the websites you build and maintain for your clients. I’m really glad to know that having the option to speak with someone directly has made a meaningful difference for you. We understand how important it is to have real human assistance when something critical arises, and I’m happy that our team has been there for you whenever you needed us. It’s also wonderful to hear that moving to a VPS helped eliminate the spam and server reputation issues you struggled with before. Peace of mind is such an important part of hosting, and I’m glad we could provide that. Thanks for bringing up the pricing topic as well. Our key focus goes to the speed, security, reliability, and expert support provided, and our current rates allow us to invest heavily into those areas, but we'll definitely keep your feedback in mind for future updates to the pricing model. Thank you again for your loyalty over the years and for recommending us despite the existence of cheaper alternatives. Your trust is genuinely appreciated, and we’re always here to help you keep your clients’ websites running smoothly. Warm regards, Gabriella ### 10. Exceptional Support and Ease of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Pete M. **Reviewed Date:** December 01, 2025 **What do you like best about ScalaHosting?** I really appreciate ScalaHosting for its simplicity in use. Although it isn't cPanel, its interface is very similar, providing an easy and intuitive experience for managing servers. A significant factor that I value is the ability to communicate directly with real human beings whenever there's a problem, whether it's an issue with a website, the backend, or even a virus. This level of accessible customer support is a major benefit for me. Additionally, I found the initial setup remarkably easy, thanks to ScalaHosting's assistance in transferring everything from the old virtual server to the new one. This convenience and support significantly enhance the overall user experience. **What do you dislike about ScalaHosting?** The only aspect I would like to see improved with ScalaHosting is the pricing. While I feel that ScalaHosting is totally worth what I'm paying, a lower price is always appreciated. **What problems is ScalaHosting solving and how is that benefiting you?** I find ScalaHosting solves my website issues by allowing me to talk to real people when problems arise, such as site or backend issues. It's simple to use, resembling cPanel, and facilitates easy data transfers between virtual servers. **Official Response from Gabriella R:** > Hi Pete, Thank you for sharing your experience with ScalaHosting! I’m really pleased to hear that our interface and support team have made managing your servers straightforward and stress-free. It’s especially gratifying to know that having direct access to real people when issues arise has made a difference for you, and that our assistance with transferring your data helped make the transition smooth. I completely understand your thoughts on pricing, and I truly appreciate your honesty. Feedback like yours helps us continue improving the value we provide to our users, as we always strive to provide the best value-price ratio for our clients. Your trust and support mean a great deal to us. Thank you for being part of the ScalaHosting community! Warm regards, Gabriella ### 11. So Worth It Thanks to Their Exceptional Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2025 **What do you like best about ScalaHosting?** The customer service. Hands down. Their support team responds fast, understands the issue the first time, and actually fixes it—whether it’s something simple or something complex. It feels like having a personal tech team on call 24/7. **What do you dislike about ScalaHosting?** The pricing feels a bit steep, especially when you’re still growing your sites or not generating much revenue yet. The service is excellent, but the cost can sting when you’re operating on a tight budget. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting takes the stress out of managing servers and troubleshooting website issues. Instead of spending hours trying to fix technical problems myself, I can email support and they handle it quickly and accurately. This saves me a huge amount of time, keeps my sites running smoothly, and lets me focus on actually building my projects instead of constantly fighting with backend issues. **Official Response from Gabriella R:** > Hi, Thank you so much for sharing your thoughts! I genuinely appreciate you taking the time to describe your experience with ScalaHosting. It means a lot to hear how much trust you place in our support team. We work hard to make sure every interaction is clear, efficient, and helpful, so knowing that you feel truly taken care of is incredibly rewarding. Your pricing feedback is well noted! At this time, we’re not positioning ourselves as a budget provider; instead, we aim to offer performance and reliability that help your business grow, to make sure the pricing stops being a concern at one point. In any case, we’ll include your input in our routine pricing assessments. I’m also really glad to hear that we've relieved you of the technical burdens that can take so much time and energy. Being able to focus on building your ideas, rather than wrestling with server tasks, is exactly the type of experience we want to offer. Thank you again for trusting us with your work. Warm regards, Gabriella ### 12. Effortless Domain Registration, Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ayman M. **Reviewed Date:** December 01, 2025 **What do you like best about ScalaHosting?** I use ScalaHosting primarily for domain registration and I really appreciate how everything is handled with complete ease, making the process problem-free. What stands out the most for me is their technical support, which is incredibly helpful, particularly when I face issues related to sending and receiving mail. Their support team efficiently resolves these problems, ensuring that my operations run smoothly. Additionally, the initial setup of ScalaHosting was very easy, which added to the positive experience. Overall, these aspects make ScalaHosting a valuable service for my needs. **What do you dislike about ScalaHosting?** I'm reconsidering the pricing somewhat. **What problems is ScalaHosting solving and how is that benefiting you?** I find ScalaHosting handles domain registration with complete ease and offers very helpful technical support, especially when I have issues with sending and receiving mail. **Official Response from Gabriella R:** > Hi Ayman, Thank you so much for taking the time to share your experience with ScalaHosting. I’m really glad to hear that managing your domains has been smooth and that our team has been able to step in quickly whenever you’ve run into email-related issues. Knowing that the setup process was straightforward and that our technical assistance has supported your day-to-day work truly means a lot. I also appreciate you mentioning your thoughts about pricing. Feedback like yours helps us evaluate where we can continue improving while still delivering reliable service and hands-on support. If there’s ever anything we can help with, please feel free to reach out. We are always here to support you! Warm regards, Gabriella ### 13. Outstanding Support, But Pricing Concerns **Rating:** 5.0/5.0 stars **Reviewed by:** Hrishikesh D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2026 **What do you like best about ScalaHosting?** I like the nice support from ScalaHosting. Their customer support helps me with technical issues and uptime, which I find valuable. The initial setup was great too. **What do you dislike about ScalaHosting?** I don't like the renewal pricing hikes with ScalaHosting. Also, the pricing and customized plans could be improved. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting solves customer support, technical issues, and uptime concerns. **Official Response from Gabriella R:** > Hi Hrishikesh, Thank you for sharing your experience and for your honest feedback. I’m pleased to hear that our team has been able to assist you with technical matters and keep your services running as expected, as well as make the onboarding process smooth. Thanks for bringing up the pricing topic as well. Our key focus goes to the speed, security, reliability, and expert support provided, and our current rates allow us to invest heavily into those areas, but we'll definitely keep your feedback in mind for future updates to the pricing model. Your input is truly valuable to us, and I’m glad ScalaHosting can support you in maintaining a dependable hosting environment. Warm regards, Gabriella ### 14. High-Performance and scalable VPS Hosting **Rating:** 4.0/5.0 stars **Reviewed by:** ĐứcÝ T. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about ScalaHosting?** Their VPS plans offer excellent speed, reliable uptime, and their custom SPanel makes server management intuitive—even for users without deep technical knowledge. The inclusion of free daily backups, built-in security tools like SShield, and responsive 24/7 support adds strong value for both beginners and experienced developers. **What do you dislike about ScalaHosting?** Lacks some of the deeper configuration options available in more developer-centric control panels. Additionally, the pricing can increase significantly with add-ons or scaling needs, which might be a concern for budget-conscious users or growing teams. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting solves the complexity of managing a VPS by offering a fully managed solution with an intuitive interface (SPanel), automated backups, and strong security features like SShield. This allows me to focus on running websites and applications without worrying about server maintenance, security patching, or performance tuning. It’s especially beneficial when managing multiple projects, as everything is centralized and optimized to run efficiently with minimal downtime or manual intervention. **Official Response from Gabriella R:** > Hi there, Thank you for taking the time to share such a thoughtful and detailed review. I really appreciate you highlighting both the strengths and the areas where you feel we could offer more flexibility. It's incredibly helpful feedback. I'm glad to hear that SPanel has made server management more approachable for you and that our features like daily backups and SShield have contributed to your peace of mind. We built these tools with exactly that goal in mind—to let you focus on your projects without getting bogged down in technical complexity. I completely understand that pricing is an important consideration, especially as your needs evolve. At ScalaHosting, we continuously strive to keep our pricing fair and transparent while ensuring we never compromise on the quality, reliability, and support you receive. Every plan is designed with long-term value in mind, and we’re always working to provide more tools and features without unnecessarily inflating costs. As for SPanel - if there are features that you need and don't have available you can always request them to be added from here: https://features.spanel.io/ Thank you again for choosing ScalaHosting and for your trust. We are here to support you throughout your hosting journey with us! Warm regards, Gabriella ### 15. Flexible, affordable and reliable managed VPS hosting with fantastic support **Rating:** 5.0/5.0 stars **Reviewed by:** Kost K. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about ScalaHosting?** While their managed VPS is incredibly fast, the best aspect of Scala Hosting is the support. We had very specific requirements for our VPS, and it feels like they are on my own team, helping to find solutions and make all necessary adjustments. This level of dedication from the support team is rare and valuable. As for managed VPS hosting, Spanel is very easy to use and straightforward for every function you may need to manage your VPS. It offers many features, and if you lack any, you can contact support for help. If you have a good reason for it, they will most likely fulfill your request (as we did for an additional remote backup). **What do you dislike about ScalaHosting?** There are no real downsides or negative points; however, there are areas for improvement regarding billing, at least for payments made via PayPal (as is the case for us). Only select locations can purchase 12 or 36-month plans. For our location (Amsterdam), only monthly payments are available, resulting in an invoice each month that we must pay manually. Although you can top up your account for several months, it is not set up as an automatic (preauthorized) payment. I believe this could be enhanced. However, considering the pricing and flexible configurations, this aspect is more about convenience than an issue, as you will receive email reminders to ensure you do not miss the payments. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting provides managed VPS hosting with flexible configurations at a reasonable price. It enables us to save on our hosting by using only the resources we need. At the same time, the managed service gives us the advantage of keeping the server safe and updated. As a big perk, the support team goes beyond merely answering questions; they help us integrate solutions according to our requirements. This considerably reduces the cost of dedicated server management. **Official Response from Gabriella R:** > Hi Kost, Thank you so much for taking the time to share such a detailed and thoughtful review. Reading about your experience with our managed VPS and how our support team has been able to assist with your custom needs truly means a lot to me. We always aim to be more than just a hosting provider — we want you to feel like we’re an extension of your own team, and I’m glad to know that’s how it’s felt. Your comments about SPanel and how it simplifies VPS management are also very encouraging — it was built exactly with that goal in mind. I’ve taken note of your feedback regarding billing through PayPal and the limited prepayment options for certain regions. I understand how that can be an inconvenience, and I’ll make sure your suggestions are shared with the right team. We’re always looking for ways to improve. It’s a pleasure to support you and your platform, and we're truly grateful for your trust in ScalaHosting. Warm regards, Gabriella ### 16. A Reliable Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Michal L. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2025 **What do you like best about ScalaHosting?** I’ve been using ScalaHosting for some time now, and their support is truly what sets them apart. Whenever I’ve had questions or issues, their team has been incredibly quick and efficient in their responses. There have been moments when I was completely stressed out, but they always managed to stay calm and professional, which helped me a lot. Even during my occasional “panic mode,” they’ve always resolved everything smoothly and reassured me throughout the process. This level of support makes them a provider I feel confident sticking with. **What do you dislike about ScalaHosting?** Renewal prices are noticeably higher, which might catch you off guard if you’re not prepared. **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting is solving several critical problems for me, primarily related to website performance, reliability, and support. Their solutions ensure my website runs smoothly, even during high traffic, without requiring me to dive into complex server management. Their fast and efficient support team resolves issues promptly, which reduces downtime and stress, especially during technical challenges. **Official Response from Gabriella R:** > Hi Michal, Thank you for sharing your experience! It means a lot to hear that ScalaHosting's support team has been there for you, especially during those stressful moments. We understand how overwhelming technical issues can be, and we always strive to provide not just solutions but also reassurance along the way. Knowing that we've helped you feel confident in your hosting choice is truly rewarding. I appreciate your feedback on renewal pricing as well. We aim to provide the best value for the quality and support we offer. If you ever need any clarification on pricing or available options, feel free to reach out—we’re always happy to help. I’m so glad to hear that your website is running smoothly and that our team has made managing things easier for you. If there’s ever anything we can do to improve your experience further, don’t hesitate to let us know! Warm regards, Gabriella ### 17. Scala Hosting Review: 5 Years of Reliable Managed Cloud VPS **Rating:** 5.0/5.0 stars **Reviewed by:** Luis A. | Engineer, Aviation & Aerospace, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about ScalaHosting?** Scala Hosting’s Managed Cloud VPS experience Hi, since the moderators aren't accepting my review, I'll have to be more basic in my response. In short, the service "esta con madre": fast speeds. It supports my Moodle platform online. Technical support has always been "chingon", but they always charge quickly for everything. Zero credit. Loyalty doesn't matter. But, you'll never really need technical support. Scala Hosting is all about making things simple for you. Since I signed up for my first package, I haven't had to hire someone for hosting and website services; I do everything myself, and I now have three websites. ⭐ Rating: 5/5 ⭐ **What do you dislike about ScalaHosting?** They suddenly raised my price once, they should be more considerate to small businesses. **What problems is ScalaHosting solving and how is that benefiting you?** None **Official Response from Gabriella R:** > Hi Luis, Thank you for your honest and detailed feedback! I’m really glad to hear that your experience with our Managed Cloud VPS has been smooth and that it has allowed you to manage your websites independently. Our goal is always to simplify hosting, and it’s great to know we’ve been able to do that for you. I understand your concerns about pricing, and I appreciate you sharing them with us. We continuously invest in infrastructure and improvements to provide the best service possible, and we always strive to provide the best value possible. If you ever need assistance or want to explore plan adjustments, feel free to reach out—we’re always happy to help! Warm regards, Gabriella ### 18. Really good. **Rating:** 5.0/5.0 stars **Reviewed by:** Joffrey P. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about ScalaHosting?** This company is really good. I can't say that they are very cheap, but fast and smooth. SPanel has a convenient interface and it makes my life easier. **What do you dislike about ScalaHosting?** I would like to have their services cheaper. **What problems is ScalaHosting solving and how is that benefiting you?** I've tried too many hosting companies/services but I found the best hosting ever which is Scalahosting, I've been using this hosting for more than 2 years and quite satisfied. **Official Response from Gabriella R:** > Hi Joffrey, Thank you so much for taking the time to share your experience. I’m glad to hear that SPanel has made your daily work easier and that ScalaHosting has earned your trust over the past two years. That kind of long-term satisfaction means a lot to us. I completely understand your thoughts about pricing. While we may not always be the lowest-cost option, we do our best to ensure the performance, reliability, and hands-on support you receive make the investment worthwhile. It’s wonderful to know you’ve found value in our service after exploring so many others. Warm regards, Gabriella ### 19. Solid managed VPS hosting with human support at the ready **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about ScalaHosting?** The support people are very helpful, fast, and seem knowledgable. I transferred a bunch of sites using a cpanel backup from another web host, and Scala's customer support answered all my questions about their SPanel and quickly and efficiently moved all my sites to SPanel with no hiccups. It was a smooth and uneventful transition. Any time I've had to reach out to support through the chat, it's easy and customer support is responsive and helpful. The hosting plan I had come from had more impressive specs than Scala for the same amount of money, but the performance I see on my sites seems comparable and uptime has been good. Scala hosting has been a pretty solid managed VPS plan overall. **What do you dislike about ScalaHosting?** I'd hoped since Scala had their own free SPanel, that would equate to slightly cheaper hosting plan prices than what they are. **What problems is ScalaHosting solving and how is that benefiting you?** Scala's helpful human customer support is key to keeping my websites going without issues. My last host made changes to their support system and it was a disaster. Scala is doing things well with their customer support and making it easy to access and utilize. **Official Response from Gabriella R:** > Hi, Thank you for sharing your experience! I’m so glad to hear that your migration to SPanel went smoothly and that our support team was able to assist you every step of the way. We know how important a hassle-free transition is, and it’s great to hear that you’re happy with the performance and reliability of your managed VPS. I understand your thoughts on pricing, and we always strive to provide the best balance between quality, performance, and value. Your feedback means a lot, and we truly appreciate you choosing ScalaHosting as your hosting provider. If you ever need anything, we’re always here to help! Warm regards, Gabriella ### 20. Fast response to any request **Rating:** 5.0/5.0 stars **Reviewed by:** Ali M. A. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about ScalaHosting?** The support team is always there and incredibly fast. Surprisingly, they seem to have more than enough live agents so you do not have to wait a signle minute to get the attention you need. **What do you dislike about ScalaHosting?** 1. Caching the Cpanel is a serious issue that needs to be fixed. If you have several email accounts and try to access them through webmail you may need to wait for a while after checking an email account before being able to check another email account. I brought this up to them and they admitted and acknowledged the issue. Yet, nothing has been done about it. 2. They have limited pricing options, you can either choose a low-cost plan or an expensive one. Nothing in between. **What problems is ScalaHosting solving and how is that benefiting you?** Getting instant support and timely response to each inquiry. My websites are kept up and running most of the time and if there's a glitch, ScalaHosting is able to figure it out and turn in the solution. **Official Response from Gabriella R:** > Hi Ali, Thank you for sharing your detailed feedback! I’m delighted to hear that our support team has consistently been available and responsive to you. We strive to ensure that our clients feel prioritized and supported, and it’s great to know this effort is making a difference for you. I appreciate you highlighting areas where we can improve. The caching issue with sPanel and webmail is something I understand can be frustrating, and I apologize for any inconvenience it has caused. While it’s good to know the team acknowledged it, I would like to point out that this was fixed months ago and it should not be causing you any issues at the present. If you are still experiencing it, please get in touch with our support team so it can get resolved. Regarding the pricing options, I see how having more flexibility could make it easier to find a plan that fits perfectly. We have introduced a lot of options for personal customizations to our plans, with this in mind, as we want our clients to be able to build their servers exactly as they need them and pay for nothing more than what is utilized. Thank you for trusting us with your hosting needs and for your thoughtful suggestions. If there’s anything else you’d like to share, please don’t hesitate to reach out. We value your perspective! Warm regards, Gabriella ### 21. Knowledgeable, friendly technical support staff and my site is running smoothly **Rating:** 4.5/5.0 stars **Reviewed by:** Valery K. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2024 **What do you like best about ScalaHosting?** Competent, friendly technical support staff available 24/7 and reliable, uninterrupted operation of my site are the two key factors that I would like to highlight first after my acquaintance with ScalaHosting. In my opinion, this is worth a lot. They helped me migrate my three sites from the previous hosting company in one day without any delays. The next day all three resources were available for work. The control area and cPanel interface loads quickly and is easy to navigate - easy to navigate. For the initial, albeit short period of work - only positive emotions. Thank you! **What do you dislike about ScalaHosting?** 1). In my opinion, the prices for monthly tariff plans that offer more or less acceptable performance and speed (for example, "Entry Cloud" and "Managed VPS Hosting") - are above the market average. 2). There is no information about the number of PHP workers per site in the published tariff plans. 3). There is no function (for example, for an additional fee, like premium) - automatic CDN connection. **What problems is ScalaHosting solving and how is that benefiting you?** The Scalahosting server hosts my online store files and I use their services as a hosting company. **Official Response from Gabriella R:** > Hi Valery, Thank you for sharing such detailed and thoughtful feedback about your experience with ScalaHosting! I’m thrilled to hear that our technical support team and the reliability of our services have stood out to you. Helping you migrate your sites quickly and seamlessly is exactly the kind of experience we strive to deliver, so it’s wonderful to know we met your expectations. Your appreciation for our control area and cPanel interface is also greatly valued—it’s designed to make your hosting experience as intuitive as possible, and I’m glad it’s working well for you. I also appreciate you highlighting areas where you feel there’s room for improvement. Feedback like yours is incredibly helpful in allowing us to refine our services further. Regarding pricing, we do our best to balance performance and value and make sure that our pricing is fair and competitive. It’s great to know that our hosting services are supporting your online store effectively. If you ever need assistance or have additional ideas on how we can improve, please don’t hesitate to reach out. Thank you again for trusting ScalaHosting, and we look forward to continuing to support you and your business! Warm regards, Gabriella ### 22. Excellent Service Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Isaac V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about ScalaHosting?** I have been a ScalaHosting customer for over 3 years and my experience with this company has been exceptional. I have deployed numerous self-managed VPS and I have all my services and customers deployed here. Their "SPanel" web tool is very easy to use and creating new domains, subdomains or email addresses is a matter of minutes! I can also confirm that the IPs are not blacklisted, so all the emails sent from my client accounts are always reaching inboxes. I have also opened several Support cases and the team has always been responsive and technical in their responses. I really appreciate their support and can say they are Top Tier (I have been a Support Engineer as well, these guys are the real deal!) I frequently integrate new services, and it is very easy to connect my websites to external services. Their File Manager is also very responsive, and I use it daily to perform file changes and backups. I have worked with many service providers in the past and can confirm that ScalaHosting has been the place where I have been more happy and successful. **What do you dislike about ScalaHosting?** There are little things to dislike about ScalaHosting. The only things that come to mind is that the server logs rotate every 3 days so there have been instances where a Support case has taken too long to resolve because we were waiting for the issue to happen again in order to capture the necessary troubleshooting information to fix said issue. The other thing I dislike is Pricing. ScalaHosting is more expensive than competitors and other mainstream service providers, and I wish their services were a bit cheaper, specially the self-managed servers :D **What problems is ScalaHosting solving and how is that benefiting you?** ScalaHosting has fixed the two main issues I have struggled with in the past: - Lightweight CPanel where I could create and manage multiple Websites and Email Addresses - Clean IP Addresses that were not blacklisted, so emails sent from my domains could reach the recepient's inbox On top of solving these two major issues, ScalaHosting also has an excellent Technical Support team that has helped me solve complex technical issues multiple times in the past without fail and in short time. **Official Response from Gabriella R:** > Hi Isaac, Thank you for sharing such a detailed and thoughtful review! It’s incredibly rewarding to know that over the past 3 years, you’ve found our services reliable and our tools intuitive for your needs. Hearing that sPanel has made managing domains, subdomains, and email accounts seamless for you is fantastic—especially knowing that clean IPs have helped your client communications stay smooth. It’s also wonderful to see your appreciation for our technical support team; your words reinforce our commitment to providing knowledgeable and timely assistance. I understand your feedback about the log rotation and pricing. Our goal is to strike a balance between quality and affordability, I realize there’s always room for improvement and your insights are invaluable, and I’ll ensure they’re shared with the relevant teams to explore potential enhancements. Thank you for trusting ScalaHosting to support your success. We’re thrilled to be part of your journey, and we’ll continue working hard to exceed your expectations. If there’s anything you need, you know we’re always here for you! Warm regards, Gabriella ### 23. A Reliable Partner for Resellers **Rating:** 5.0/5.0 stars **Reviewed by:** Godfrey M. | Lead Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2024 **What do you like best about ScalaHosting?** As a reseller on ScalaHosting for several years, we’ve found the platform to be consistently reliable. Their hosting infrastructure is solid, with fast servers, strong uptime, and robust security features. The reseller management tools are intuitive and allow for easy customer management and account scaling. Their support team is responsive and knowledgeable, often resolving issues quickly. Additionally, ScalaHosting's competitive pricing and flexible plans make it an excellent choice for resellers looking to grow their business without worrying about technical hurdles. Overall, we've had a positive experience and would highly recommend ScalaHosting for any reseller looking for a dependable hosting platform.. **What do you dislike about ScalaHosting?** I wish they had better pricing on their VPSs.. **What problems is ScalaHosting solving and how is that benefiting you?** Scalability and Performance; Security; Affordability; Support; Customisation and Control.. **Official Response from Gabriella R:** > Hi Godfrey, Thank you for sharing your experience—it means a lot to hear such thoughtful feedback! I’m thrilled to know that ScalaHosting has been a dependable partner for your reseller business over the years. It’s especially rewarding to hear that our infrastructure, reliability, and reseller tools have met your needs, helping you manage your customers efficiently and scale without hassle. Your kind words about our support team and their responsiveness are truly appreciated. Ensuring quick and effective solutions is something we take pride in, and it’s great to know we’ve been able to support you effectively. I also appreciate your note about VPS pricing. We’re always striving to find the right balance between cost and the value we provide, and your input helps us better understand how we can improve for users like you. Thank you again for your recommendation and for trusting ScalaHosting with your business. If there’s ever anything we can do to further enhance your experience, please don’t hesitate to let us know! Warm regards, Gabriella ### 24. allover very positive and fruitful **Rating:** 5.0/5.0 stars **Reviewed by:** Zaki A. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ScalaHosting?** I have an experience for more than 10 years working with scala and I found them very helpful and the customer support team very professional and have probmt response . I cannot ask for more regarding stability and performance on specially on VPS . I have a very nice experience with the spanel environment which they keep updating and developing although it's free and do not need license as cpanel Finally I would recommend them for web hosting VPS hosting service which I use with no concerns at all **What do you dislike about ScalaHosting?** may thier pricing increased by time wish if they kept the pricing without such increase **What problems is ScalaHosting solving and how is that benefiting you?** they were giving very prombt support and hi perfromance and scalable vps **Official Response from Gabriella R:** > Hi Zaki, Thank you for choosing ScalaHosting to be part of your hosting journey for over a decade! It truly means a lot to hear that you’ve had such a dependable experience with our VPS services and SPanel. We’re always working to refine and enhance our platform, and knowing that it has served you well makes all the effort worthwhile. I completely understand your thoughts on pricing, and we do our best to keep our services both competitive and high-quality. If there’s ever anything you need, we’re always here to assist you! Warm regards, Gabriella ### 25. Recommended Hosting Partner and awesome customer supports **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish B. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2025 **What do you like best about ScalaHosting?** The support team they have they are quick and responsive and resolve issues. **What do you dislike about ScalaHosting?** the price i am expecting some less so i can buy more as compaire to other the price is little more **What problems is ScalaHosting solving and how is that benefiting you?** i remeber the time when i first bought the server from them i wasn't full knoladge on this so they help me to each and every stem and all DNS setting which help me to achieve my target **Official Response from Gabriella R:** > Hi Ashish, Thank you for taking the time to share your experience! It’s wonderful to hear that our support team has been able to assist you every step of the way. Helping our customers navigate hosting and achieve their goals is what we’re here for! I appreciate your feedback regarding pricing as well. We always strive to offer the best balance of quality and value, and I’ll make sure to pass your thoughts along to our team. If there’s anything else we can do for you, don’t hesitate to reach out! Thank you for being part of the ScalaHosting community! Warm regards, Gabriella ### 26. Good fast hosting with good support service **Rating:** 5.0/5.0 stars **Reviewed by:** Sergkei M. | generale manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2025 **What do you like best about ScalaHosting?** ScalaHosting pleasantly surprised with its stability and performance. I especially liked their own SPanel - a convenient and functional tool for managing hosting without unnecessary complications. The speed of the servers is high, no interruptions or drops. Technical support is responsive, answers quickly and really helps, and does not just refer to articles. **What do you dislike about ScalaHosting?** I was surprised that the price for renewal is increasing. **What problems is ScalaHosting solving and how is that benefiting you?** Fast good hosting with good support **Official Response from Gabriella R:** > Hi Sergkei, Thank you so much for sharing your experience with us! I'm really glad to hear that you’ve found our SPanel easy to use and that the stability and performance of our services have met your expectations. Our team works hard to make sure you’re supported every step of the way, so it's fantastic to know that you’ve been satisfied with the support you've received. Regarding your comment on renewal pricing, I completely understand how that can be surprising, and I appreciate you bringing it up. We’re always working to provide the best possible value for the services we offer and your feedback will be taken into consideration. Please don’t hesitate to reach out if you need anything in the future. Warm regards, Gabriella ### 27. highly recommended Company **Rating:** 5.0/5.0 stars **Reviewed by:** Shima S. | Agency, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about ScalaHosting?** As a loyal customer, I’ve experienced exceptional service, and top-tier performance. The support team is always responsive and goes above and beyond to resolve issues quickly. I highly recommend them to anyone looking for a trustworthy hosting provider. **What do you dislike about ScalaHosting?** in some cases, the price is not suitable for ordinary usage of customer **What problems is ScalaHosting solving and how is that benefiting you?** some of installation **Official Response from Gabriella R:** > Hi Shima, Thank you for your kind words and for being a valued customer! It’s wonderful to hear that you’ve had such a positive experience with our service and that our support team has been able to assist you whenever needed. Your recommendation truly means a lot to us. I appreciate your thoughts on pricing as well. We always aim to provide high-quality service while keeping our plans as accessible as possible. Your feedback is invaluable as we continue improving. Warm regards, Gabriella ### 28. their team has always been prompt, courteous, and efficient in resolving any issues. **Rating:** 5.0/5.0 stars **Reviewed by:** Arthur L. | Blogger, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2025 **What do you like best about ScalaHosting?** On the rare occasions when I needed assistance, their team has always been prompt, courteous, and efficient in resolving any issues. **What do you dislike about ScalaHosting?** I'd like to have services from them cheaper. **What problems is ScalaHosting solving and how is that benefiting you?** I've been with Scalahosting for over 3 years. Great value for money. **Official Response from Gabriella R:** > Hi Arthur, Thank you for sharing your experience! It’s great to hear that our team has been there for you whenever you needed help. We take pride in providing dependable support, and I’m glad we’ve been able to assist you quickly and effectively. We always strive to offer the best balance between quality and cost, and I truly appreciate your feedback on pricing. Your continued trust over the past three years means a lot to us, and we’re grateful to have you as part of the ScalaHosting family! Warm regards, Gabriella ### 29. Probably the best hosting service ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Dan D. | Collaborator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about ScalaHosting?** Support is absolutely the best feature of Scalahosting. Ever problem we has has been succesfully solved in few time by support team via ticketing and chat. We've tried also the Entry Cloud pack with OpenLiteSpeed and we've had the best results in Google core vitals metrics. **What do you dislike about ScalaHosting?** Probably, nothing. It could be nice a chaper price for the Entry Cloud hosting. **What problems is ScalaHosting solving and how is that benefiting you?** Better global TTFB than Siteground and tech support for problems solving **Official Response from Gabriella R:** > Hi Dan, Thank you so much for your wonderful review! I’m thrilled to hear that you’ve had such a positive experience with our support team and that the Entry Cloud pack with OpenLiteSpeed has delivered excellent results for you. It’s always great to hear that we’re helping with your performance goals, especially when it comes to core web vitals. We appreciate your feedback on the pricing, and we understand that everyone is looking for the best value. We, at ScalaHosting, are always working to offer competitive pricing while maintaining the level of service and performance our customers expect. Thanks again for your support, and I look forward to continuing to assist you as you grow your projects! Warm regards, Gabriella ### 30. Very Stable Hosting And Awesome Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Bobe N. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2024 **What do you like best about ScalaHosting?** ScalaHosting has excellent customer support, the response is always quick and helpful, even for complex issues, and their hosting is very stable; I have never had any downtime. Also, it's also easy to use **What do you dislike about ScalaHosting?** VPS Server resources are a little on the pricy side especially when you are upgrading or adding more resources like space, RAM, processors, etc **What problems is ScalaHosting solving and how is that benefiting you?** I use Scalahosting to host most of my websites **Official Response from Gabriella R:** > Hi Bobe, Thank you for taking the time to share your positive experience with ScalaHosting! It’s wonderful to hear that our support team has been responsive and helpful, especially when handling more complex matters. Providing a stable and user-friendly hosting environment is always our goal, and I’m glad to know you’ve never experienced downtime. I understand your perspective regarding the cost of upgrading VPS resources. We strive to balance competitive pricing with delivering high-quality performance and reliability. Feedback like yours is incredibly valuable, as it helps us continuously improve and refine our offerings. It’s great to know that you trust us to host most of your websites. If there’s ever anything we can do to enhance your experience or address any specific concerns, please don’t hesitate to reach out. Thank you again for choosing ScalaHosting! Warm regards, Gabriella ### 31. It's been the best for 10 years **Rating:** 5.0/5.0 stars **Reviewed by:** Lord Z. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about ScalaHosting?** serious staff speed in responses solidity **What do you dislike about ScalaHosting?** the management costs of domain names are going up too much in price (in europe) **What problems is ScalaHosting solving and how is that benefiting you?** lowering the costs of domain management for those who manage more than ten domains would be an excellent choice **Official Response from Gabriella R:** > Hi Lord, Thank you for sharing your thoughts and feedback! It’s wonderful to know that you appreciate our team's dedication, responsiveness, and the reliability of our services. Hearing this motivates us to maintain and improve the quality of what we offer. I understand your concerns about domain management costs in Europe, especially for users managing multiple domains. Your suggestion to consider more tailored pricing options for larger portfolios is a valuable one, and I’ll make sure to share it with our team for further discussion. We truly value input like yours to help us adapt to our customers’ needs. If there’s anything else you’d like to share or discuss, I’m always here to assist. Warm regards, Gabriella ### 32. Perfect Customer Services & New SPANEL **Rating:** 4.5/5.0 stars **Reviewed by:** Tareq A. | Sales Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about ScalaHosting?** Customer Support Services & Spanel (NEW Web interface) instead of Cpanel **What do you dislike about ScalaHosting?** better if thet decrease pricing little bit **What problems is ScalaHosting solving and how is that benefiting you?** Almost They are very helpful in all topics I asked about. **Official Response from Gabriella R:** > Hi Tareq, Thank you for sharing your feedback! I’m glad to hear that you’re enjoying our customer support and finding SPanel to be a great alternative to cPanel. It’s designed to be intuitive and efficient, so it’s great to know it’s working well for you. I understand your thoughts on pricing, and I’ll be sure to share your suggestion with our team. We always aim to offer the best possible value for the quality of service we provide. It’s also fantastic to know that we’ve been able to assist you with all your questions. If there’s anything else you need, please don’t hesitate to reach out—we're always happy to help! Thank you for choosing ScalaHosting! Warm regards, Gabriella ### 33. Helpful and professional **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about ScalaHosting?** I joined ScalaHosting when my previous Hosting became very unreliable. Scalahosting has been reliable, helpful and professional with their support and responding to any requests. **What do you dislike about ScalaHosting?** Scalahosting is very expensive. The amount I'm paying at the moment is already biting yet, they're requesting I upgrade For a small business like mine, it is quite expensive and unsustainable. **What problems is ScalaHosting solving and how is that benefiting you?** Using Scalahosting was great at the start. Made my website faster and more reliable than my previous host. Sadly, it seems they're beginning to slow down my websites now. I receive frequent messages about full memory and CPU and I wonder how that'spossible with my micro business. **Official Response from Gabriella R:** > Hi, Thank you for sharing your detailed feedback. I’m glad to hear that we’ve been able to provide reliable and professional support when you needed it most and that we helped improve your website’s speed and reliability initially. Your experience as a small business owner is very important to us, and I appreciate you bringing up both the positives and areas where we can do better. I completely understand how costs can feel challenging, especially when running a small business. We always strive to balance providing premium services with affordability, and I’d love to explore ways to optimize your current plan or discuss solutions that might help reduce resource usage and prevent those full memory and CPU notifications. Your concerns about performance are equally important, and I’ll make sure we take a closer look to identify any bottlenecks that might be affecting your website’s speed. Please don’t hesitate to reach out to me at gabriella@scalahosting.com. I can take a look at your current hosting setup and provide you with cost optimization suggestions. We truly value your business and want to continue being a trusted partner as you grow. Thank you again for your honesty and for allowing us to improve! Warm regards, Gabriella ### 34. Reliable, Secure, and Supportive Hosting – A Trusted Partner for Over 15 Years! **Rating:** 4.5/5.0 stars **Reviewed by:** Akhilesh S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2025 **What do you like best about ScalaHosting?** "Reliable service, strong security, and great support." **What do you dislike about ScalaHosting?** "Frequent price increases over the years." **What problems is ScalaHosting solving and how is that benefiting you?** "ScalaHosting ensures secure, reliable hosting with 24/7 support, helping me maintain a smooth online presence without worrying about downtime or security breaches." **Official Response from Gabriella R:** > Hi Akhilesh, Thank you for taking the time to share your experience! I’m really happy to hear that our reliability, security, and support have made a difference for you. Keeping your online presence running smoothly and securely is always our top priority. I understand your concern about pricing, however, I would like to clarify that before the last increase in prices (which was last year), we had not updated any prices for our services for the previous 3 years. We always strive to balance affordability with continuous improvements in performance, security, and support. That said, we truly appreciate your loyalty and will continue working hard to provide the best value possible. If you ever have any questions or need assistance, we’re always here for you! Warm regards, Gabriella ### 35. Super Easy Migration Process **Rating:** 4.5/5.0 stars **Reviewed by:** Julie H. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2024 **What do you like best about ScalaHosting?** Migrated the same day as requested. Super easy. Responsive and great introductory pricing. **What do you dislike about ScalaHosting?** Pricing for year 2 could be more transparent. **What problems is ScalaHosting solving and how is that benefiting you?** Easy to use host with unlimited sites. **Official Response from Gabriella R:** > Hi Julie, Thank you for taking the time to share your positive experience with ScalaHosting! I’m so glad to hear that your migration went smoothly and that you found the process straightforward. Our team works hard to make transitions seamless, and it’s wonderful to know we hit the mark for you. If there’s ever anything more we can do to make your hosting experience even better, please don’t hesitate to reach out. We’re always here to help! Warm regards, Gabriella ## ScalaHosting Discussions - [ScalaHosting: How smooth was your migration and support experience?](https://www.g2.com/discussions/scalahosting-how-smooth-was-your-migration-and-support-experience) - 1 upvote - [View ScalaHosting pricing details and edition comparison](https://www.g2.com/products/scalahosting/reviews?filters%5Bsentiment_snippet%5D=1686677&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A00%3A28+-0500&secure%5Bsession_id%5D=91c5b959-4167-4a87-b307-0ebf974cdc06&secure%5Btoken%5D=db211f41aa75b25e9d4ae87548af12db38bdc03472d7b687e392d1824a0ba004&format=llm_user) ## ScalaHosting Integrations - [Apache HTTP Server Project](https://www.g2.com/products/apache-http-server-project/reviews) - [Astra WordPress Theme](https://www.g2.com/products/astra-wordpress-theme/reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - [cPanel](https://www.g2.com/products/cpanel/reviews) - [CyberPanel](https://www.g2.com/products/cyberpanel/reviews) - [Elementor](https://www.g2.com/products/elementor/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [FrontAccounting](https://www.g2.com/products/frontaccounting/reviews) - [Joomla](https://www.g2.com/products/joomla/reviews) - [MariaDB](https://www.g2.com/products/mariadb/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Moodle](https://www.g2.com/products/moodle/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Opshield](https://www.g2.com/products/opshield/reviews) - [PrestaShop](https://www.g2.com/products/prestashop/reviews) - [Remote Desktop Services](https://www.g2.com/products/remote-desktop-services/reviews) - [Smartlead](https://www.g2.com/products/smartlead/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Thunderbird](https://www.g2.com/products/thunderbird/reviews) - [Virtualmin](https://www.g2.com/products/virtualmin/reviews) - [WhatsApp API](https://www.g2.com/products/whatsapp-api/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [WHMCS](https://www.g2.com/products/whmcs/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [WordPress PHP7.4](https://www.g2.com/products/wordpress-php7-4/reviews) - [WordPress themes](https://www.g2.com/products/wordpress-themes/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## ScalaHosting Features **Support** - Technical Support - Multiple Website Hosting - Bandwidth Support - Knowledge Base Support **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools - Remote Access/Control - Third-Party Integration - CMS Integration - Website Hosting - Configuration Management - Data Storage Management - Performance Management - SSL Security **Free Resources** - Free Website Builder - Free Domain Name - Free Migration **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Additional Functionality** - Generative AI - Virtual Server - Reporting/Analytics - Mail Server Monitoring - Access Controls/Permissions - Resource Optimization - Dashboard - Role-Based Permissions - Control Panel - Monitoring - Backup and Recovery - Uptime Reporting - Bandwidth Monitoring - Server Monitoring - Alerts/Notifications - Resource Allocation & Planning - AI Copilot - Real-Time Updates - Load Balancing - Dedicated Virtual Resources **Free Resources** - Email - Domain - SSL Certificates **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top ScalaHosting Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (813 reviews) - [UltaHost](https://www.g2.com/products/ultahost/reviews) - 4.9/5.0 (435 reviews) - [HostArmada](https://www.g2.com/products/hostarmada/reviews) - 4.9/5.0 (305 reviews)