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CB

Verified User in Banking

Small-Business (50 or fewer emp.)

11/9/2023

"Fantastic Customer Service"

5/5

What do you like best about SBS CyberSecurity?

I have enjoyed working with our assigned consultant, but I have had the opportunity to work with numerous employees throughout SBS and all of them have been friendly, professional, and offered exceptional customer service. Kudos to SBS for building a strong, exceptional enivronment for their employees to thrive in. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

There is nothing I dislike about SBS Cybersecurity. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

If you are looking for support to build and maintain your Information Security Program, you have to check SBS out. It is worth at least sitting down and going through a demo with SBS and understanding how they can take your organization from good to great! Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

In my mind, SBS CyberSecurity is a one stop shop for all your cybersecurity needs. They not only provide TRAC, a wonderful program to manage all your policies, procedures, plans, reports, vendor review, risk assessments, etc. They provide top-notch, experienced consultants to help institutions understand how to best utilize TRAC for their organization. In addition to TRAC and our consultant relationship, they also provide impressive vulnerability assesssments, penetration testing, external IT audits, and tabletop testing. SBS CyberSecurity has gone above and beyond during out three year relationship with them. I look forward to what is to come and how we are going to accomplish our Information Security Program goals with SBS by our side. Review collected by and hosted on G2.com.

PB

Verified User in Banking

Small-Business (50 or fewer emp.)

2/29/2024

"Great consulting and testing experiences."

5/5

What do you like best about SBS CyberSecurity?

Easy to interract with, easy to work on agreement issues, and always timely with contracts and quotes. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

Good services come at a cost, and we've recognized that SBS provides one of the best service platters out there, but at that higher cost. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

Expect to pay for the higher quality of services and testing. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

Reliable third party audits seem to be tough to find as time goes on. I've worked with different companies that have performed our IT audits and security testing, but SBS seems to trump them all. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

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Thank you so much for this insightful feedback! We are so happy to hear that you understand the value our team brings in assisting you and how we compare with other companies you have used for IT Audit and security testing.

Our team works hard at furthering education, staying current with technology and trends in the industry so we can continue to provide the highest quality service to our clients.

Thank you for your business and this review.

Best,

The SBS CyberSecurity Team

MM

Mary Beth M.

Small-Business (50 or fewer emp.)

11/10/2023

"SBS Cybersecurity Consulting and Audits"

5/5

What do you like best about SBS CyberSecurity?

They are very friendly and easy to work with. Dylan is our consultant and he is the best! He really makes the IT jargon understandable and managable for us bankers. They utilize the TRAC program which makes file transfers and organization easy. All of the auditors we have worked with have been very knowledgeable and helpful too! Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

I don't find any downsides about working with SBS. Review collected by and hosted on G2.com.

SZ

Shari Z.

10/31/2023

"Vulnerability Audit"

4.5/5

What do you like best about SBS CyberSecurity?

This was our first engagement with SBS, but i have used their certificate program and sent my staff for training in the past. I like that they are always teaching and willing to help solve problems. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

The focus is on banking. While we are very similar to banks, credit unions are a little different and have some different needs. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/6/2024

"Thorough evaluation"

5/5

What do you like best about SBS CyberSecurity?

The staff is knowlegable and understands banking regulations well. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

I did not find anything that I was dissatisfied with SBS CyberSecurity. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

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Thank you for your positive feedback! We strive to have knowledgeable staff and to assist in meeting regulatory requirements for our clients. We appreciate your business.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

3/7/2024

"Very Positive Review for SBS CyberSecurity"

4/5

What do you like best about SBS CyberSecurity?

They are local, great to work with, and provide quick responses to any issue or question that arises. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

I get a lot of update emails. I have made some filters for updates, but it has resulted in missing communicaitons. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

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We are so happy you find us easy to work with and that our teams' responses are quick! Thank you for expressing where we may need to improve our communications. We are grateful for your transparent communications and suggestions for improvements. We appreciate your continued business.

Best regards,

The SBS CyberSecurity Team

JB

Jared B.

Small-Business (50 or fewer emp.)

1/8/2024

"SBS Pen Testing"

4.5/5

What do you like best about SBS CyberSecurity?

Tailored solutions that fit our specific needs. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

Some findings require explanation and assistance from IT MSP. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

Give them a call and see what they can tailor for your needs. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

SBS has provided penetration testing to us for years and we have recently engaged them for IT audit and Office 365 hardening assessment as well. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

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We are happy to hear you find value in our tailored solutions! We also appreciate you sharing an area we may be able to improve! It is transparent customers like you that can help us become better.

Kind regards,

The SBS CyberSecurity Team

AB

Verified User in Banking

Mid-Market (51-1000 emp.)

2/29/2024

"SBS Review"

5/5

What do you like best about SBS CyberSecurity?

SBS has lots of ways to keep track of important documents and testing. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

I cannot seem to find anything I do not like about this company. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

Great company with a great track record and some capable people. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

SBS takes care of our cybersecurity needs. It benefits us by keeping us secure and giving us information necessary to stay up to date. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

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We are grateful that you find value in tracking your documents and testing processes. Our team strives to stay up-to-date with cybersecurity trends and regulations to serve our clients best.

We appreciate you and your continued business with us and the time taken to leave a review for us.

Best,

The SBS CyberSecurity Team

AB

Verified User in Banking

Small-Business (50 or fewer emp.)

2/12/2024

"SBS has been very good to work with & very helpful in providing sample items for audit findings."

5/5

What do you like best about SBS CyberSecurity?

The online portal is very user-friendly and has lots of capabilities to help with risk assessments & reporting. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

We are a small institution, so sometimes the findings / recommendations don't necessarily pertain to us. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

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We are happy to hear you like our TRAC online solution in addition to the services we provide! It is so good to hear we are assisting you with keeping your customers' information safe!

We appreciate the review and your business.

Best,

The SBS CyberSecurity Team

AB

Verified User in Banking

Mid-Market (51-1000 emp.)

2/1/2024

"Excellent Business Partner"

5/5

What do you like best about SBS CyberSecurity?

Their TRAC product greatly simplifies the reporting and action items for our security policies. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

I have found no downsides or anything to dislike about the product or services. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

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We appreciate you mentioning our TRAC product and how it simplifies reporting and action tracking for you! It is excellent to hear you are delighted with our other services as well! We are happy to hear you consider us a partner, as that is how we also think of our customers.

Thank you for taking the time to review us on G2!

Best,

The SBS CyberSecurity Team