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SBS CyberSecurity Reviews & Provider Details

Verified User in Banking
CB
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about SBS CyberSecurity?

I have enjoyed working with our assigned consultant, but I have had the opportunity to work with numerous employees throughout SBS and all of them have been friendly, professional, and offered exceptional customer service. Kudos to SBS for building a strong, exceptional enivronment for their employees to thrive in. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

There is nothing I dislike about SBS Cybersecurity. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

If you are looking for support to build and maintain your Information Security Program, you have to check SBS out. It is worth at least sitting down and going through a demo with SBS and understanding how they can take your organization from good to great! Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

In my mind, SBS CyberSecurity is a one stop shop for all your cybersecurity needs. They not only provide TRAC, a wonderful program to manage all your policies, procedures, plans, reports, vendor review, risk assessments, etc. They provide top-notch, experienced consultants to help institutions understand how to best utilize TRAC for their organization. In addition to TRAC and our consultant relationship, they also provide impressive vulnerability assesssments, penetration testing, external IT audits, and tabletop testing. SBS CyberSecurity has gone above and beyond during out three year relationship with them. I look forward to what is to come and how we are going to accomplish our Information Security Program goals with SBS by our side. Review collected by and hosted on G2.com.

SBS CyberSecurity Overview

What is SBS CyberSecurity?

SBS CyberSecurity helps business leaders identify and understand cybersecurity risks to make more informed and proactive business decisions. Since 2004, SBS has been dedicated to assisting organizations with the implementation of valuable risk management programs and mitigating cybersecurity risks. SBS provides turnkey offerings tailored to each client’s needs, including risk management solutions, network security, consulting, auditing, and education. The company has worked with thousands of organizations globally, including financial institutions ranging in asset size from $12 million to over $130 billion.

SBS CyberSecurity Details
Provider Website
Languages Supported
English
Services Offered
Penetration Testing, Infosec Assessments, GRC Software, Financial Security Audits, vCISO
Locations Serviced
United States
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Provider Description

SBS CyberSecurity helps business leaders identify and understand cybersecurity risks to make more informed and proactive business decisions. Since 2004, SBS has been dedicated to assisting organizations with the implementation of valuable risk management programs and mitigating cybersecurity risks. SBS provides turnkey offerings tailored to each client’s needs, including risk management solutions, network security, consulting, auditing, and education. The company has worked with thousands of organizations globally, including financial institutions ranging in asset size from $12 million to over $130 billion.

How do you position yourself against your competitors?

Customers truly love us.
SBS has a team of the highest qualified consultants, auditors, penetration testers and network security engineers. SBS experience includes military intelligence, HIPAA, Credit Unions, manufacturing, and operational Banking experience in lending, operations, and data processing. SBS consultants also hold numerous security and audit certifications and designations.


Seller Details
Company Website
Year Founded
2004
HQ Location
MADISON
Twitter
@SBSCyber
1,245 Twitter followers
LinkedIn® Page
www.linkedin.com
92 employees on LinkedIn®

TG
Overview Provided by:

Recent SBS CyberSecurity Reviews

HC
Heath C.Mid-Market (51-1000 emp.)
5.0 out of 5
"SBS continues to be a favorite auditor of ours and is respected by the Fed."
We are very impressed with their CyberSecurity site. It provides great insight for us and our current business needs.
Verified User
G
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"SBS Security is very easy to work with, friendly, and detailed."
The friendly and knowledgeable staff are awesome!
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Very thorough IT Audits. Very Professional."
The staff at SBS Cybersecurity are very professional and knowledgable. Very eager to help.

SBS CyberSecurity Media

SBS CyberSecurity Demo - IT Module
Quickly conduct an IT risk assessment to gain valuable insights into the risks posed by your assets, the controls you currently have in place to mitigate those risks, and identify areas where additional resources can be utilized to better protect your organization in the future.
SBS CyberSecurity Demo - Information Security Program (ISP) Module
Avoid the frustration of developing and maintaining a comprehensive information security program by using TRAC’s built-in templates, ensuring your documents are all up-to-date and approved – making it a living document.
SBS CyberSecurity Demo - Organizational Risk Assessment Module (FFIEC CAT)
If you don’t know where the gaps are in your information security program, you can’t fix them. Use an automated version of the FFIEC CAT or take it one step further with our proprietary ISP Assessment module to understand and resolve the information security weaknesses your organization faces.
SBS CyberSecurity Demo - Dynamic Reporting
A spreadsheet can only tell you so much, but TRAC provides board-ready reports at the click of a button demonstrating where you are, where you should be, and what you need to do to get there.
Play SBS CyberSecurity Video
Play SBS CyberSecurity Video
Play SBS CyberSecurity Video

Official Downloads

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52 out of 53 Total Reviews for SBS CyberSecurity

4.9 out of 5
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Overall Review Sentiment for SBS CyberSecurityQuestion

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HC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

We are very impressed with their CyberSecurity site. It provides great insight for us and our current business needs. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

The only thing I would change about SBS is that we would prefer that they not make using some of their products reccomendations. They will recommend products that we do not need, and they are only available from SBS. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

I would definitely recommend other businesses to use SBS. They are very helpful and their auditors and other employees are very knowledgable. We plan to continue to use them in the future. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

SBS helps us with CyberSecurity, IT Audit, and our Network Audit. We tried using another company for a year, but the audit was not near good enough. SBS is very respected by the Fed and they have recomended that we continue use of SBS. We also can contact SBS whenever needed. Review collected by and hosted on G2.com.

JM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

The knowledge and willing to help their customers. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

I honestly cannot say anything I dislike about SBS. I have been working with them for serveral years now on just about everything cybersecurity related and they have steered me wrong. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

SBS is definitely worth a call they are very helpful. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

We had several different IT Auditors most the time I feel like my time is wasted. With SBS even if they don't find a issue and they see away I could better manage something they guide in the right directions. As an IT Officer time is everything SBS has always been able to anwser my questions and provide me with what I need to better my Security program. They take time to go over ways to simplify and organize, they have become my favorite company to go to for anything. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

Thank you for your glowing review! We are thrilled to hear that you appreciate our team's knowledge and willingness to assist you. It's good to hear that we have been able to guide you in the right direction and provide valuable insights to enhance your security program. We are committed to simplifying and organizing cybersecurity processes for our clients, and we are honored to be your go-to company for all your cybersecurity needs. If you have any questions or need further assistance, please don't hesitate to reach out.

BK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

Not only do you get recommendations to benefit your program, SBS offers samples to help steer you in the right direction. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

For the size and complexity of our bank- it was easier to number files according to the request list and do a mass upload to Trac versus the new Fieldguide program. But it still went ok. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

The audit was thorough and there was a lot of documentation, policies, and procedures requested. Sometimes requests lists can be burdensome, especially if the examiner or auditor does not take the time and attention to review the documentation you have provided. I could clearly tell that Clinton had reveiwed our program from the information provided. He provided thoughtful recommendations and samples to take back and make our own to help accomplish furthering our program. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

SBS conducted our IT Audit again this year. We have used several other firms, but I believe SBS has been the most helpful and constructive by far. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

Thank you for sharing your experience with SBS CyberSecurity! We are thrilled to hear that you found our recommendations and samples beneficial for your program. We appreciate your feedback regarding the Fieldguide program and the request lists. We will take this into consideration to improve our processes for future audits. It's great to know that Clinton provided thoughtful recommendations tailored to your needs. We are dedicated to helping you further your program and are glad to hear that you found our services helpful and constructive. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out. Thank you for choosing SBS CyberSecurity!

~ The SBS CyberSecurity Team

LB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

Our ISP/Cyber program has never looked and functioned so good. I no longer worry about examiners reviewing our program. Easy to use, great reports, great tools. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

All services, SBS and other vendors alike, have a cost so although I don't think that's really a true dislike because I expect there to be a cost, I can't really think of anything else. I have nothing but good experiences with SBS. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

If you're looking at the TRAC solution, SBS Consulting services is an excellent add-on. Even if you only use the consulting service for a year or two till you get a handle on the TRAC software and buidling your ISP/Cyber Program; the help that I have received from the consultants has been worth every penny. We originally thought we would use the consulting service for a couple of years, but we continue to invest in the service because of the benefit that it has provided our overall program. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

We contracted with SBS for a couple of reasons; we use them for IT/Cyber audits such as Network Security Assessments, IT Controls, Tabletop Testing, annual Training, M365 reviews, and Wireless penetration testing. We also use their TRAC software for all our policies and risk assessements as well as tracking action items from audit findings. Along with the TRAC software we invested in consulting services that continue help keep our program on track and up to the latest requirements. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

We are so happy to hear your worries about examinations have been lifted and that you are finding great VALUE in our services and our TRAC product.

Thank you for your continued business and for allowing SBS to assist you in reaching your cyber security goals!

Best Regards,

The SBS CyberSecurity Team

MC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

The thing I like the most about SBS is the fact that every single person I've come in contact with is so willing to go above and beyond to help me. I actually enjoy having a reason to contact someone from SBS because I know that they will be able to guide me in the right direction and they treat me as if I'm the only client they have while we are conversing. It's very refreshing to receive that kind of customer service. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

I honestly haven't found one single thing to dislike about SBS. They have exceeded my expectations in every aspect thus far. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

If you are looking for a company that has the knowledge and skill of a huge corporation with the service of a local "hometown" business, this is it! I can't say enough about the employees and their willingness to help in any situation. I've been through a certification course as well as utilize SBS for services and I have never been disappointed. In fact, they are probably one of the vendors that I couldn't do without in my position as ISO. The company and the employees are a pleasure to work with. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

We currently utilize SBS for our Vulnerability Assessments as well as the FFIEC Cat tool. We are a small, local bank and need to outsource operations like VAs. SBS is a breeze to work with. They tell you in specific terms what to expect and that's exactly what happens. I am always amazed at how smoothly the process goes each time. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

We are thrilled to hear that you have had such a positive experience with our team at SBS CyberSecurity. Providing exceptional customer service and valuable expertise is our top priority, and we are glad to hear that it has made a difference for you. Thank you for your kind words and for choosing SBS for your cybersecurity needs.

WL
ISO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

We are incredibly pleased with the IT and ACH audit conducted by SBS CyberSecurity this year. Their team demonstrated exceptional professionalism and provided outstanding service throughout the entire process. Their thoroughness and attention to detail have proven to be invaluable in ensuring our compliance and preparedness to tackle the evolving threats related to IT and ACH. SBS CyberSecurity is truly an essential partner in safeguarding our institution, and we deeply appreciate their continued support and expertise. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

There was some initial confusion regarding the document delivery process due to their team utilizing two different document exchange platforms. While one part of the team was using a new platform, another was working with a different one. This led to minor confusion on our end, as we were not informed in advance that the documents would be managed through two separate online portals Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

I highly recommend SBS CyberSecurity to any organization looking to enhance their IT and ACH audit processes. Their team of professionals provides exceptional service and demonstrates a deep understanding of the complexities involved in maintaining robust cybersecurity measures. SBS CyberSecurity not only ensures compliance but also prepares organizations to face the ever-evolving threats in today’s digital landscape. Their thorough and detailed audits offer invaluable insights, and their commitment to excellence makes them an indispensable partner. If you are seeking a trusted provider that genuinely cares about your organization’s security and success, look no further than SBS CyberSecurity. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

SBS is conducting our Annual IT and ACH audits so that we are prepared for our exams with the OCC. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

Thank you for sharing your positive experience with SBS CyberSecurity! We are thrilled to hear that our team's professionalism and thoroughness made a positive impact on your IT and ACH audit process. We sincerely apologize for any confusion regarding the document delivery process and appreciate your feedback. We will address this internally to ensure a smoother experience for our clients in the future. Your recommendation means a lot to us, and we are committed to continuously improving our services to meet your needs. If you have any further concerns or require assistance, please don't hesitate to reach out. Thank you for choosing SBS CyberSecurity as your trusted partner in safeguarding your institution's cybersecurity.

Best ~ The SBS CyberSecurity Team

RH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about SBS CyberSecurity?

They are just really great to work with and their reports are easy to follow along with to allow you to see what is wrong. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

Didnt know that I had a change in account managers until I tried to contact the former person and didnt get a responce which was very unusual. Once I was put in touch with our new rep things moved very fast on what we needed and it was buisness as usual. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

Make sure you get help in understanding the trac website because I am sure that I am not untilaizing it to the fullest. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

Internal Computer Vulnerablitlies and External Pennatration Test. This is needed to ensure that the bank network and computers are up to date and secure. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

We are so happy to hear you find our reports easy to follow and are identifying areas for improvement. This is a reminder that if you need help with TRAC, we are always here to assist, and our training is free of charge. If you'd like to learn more about how to utilize TRAC better, reach out to our support team.

We appreciate you taking the time to update your review and for your continued business!

~ The SBS CyberSecurity Team

Ralph C.
RC
President, Chief Executive Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

Easy to work with and insightful with the experience they bring to the table. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

No dislikes after two years of collaboration. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

If you're looking for a fully managed service to support your vendor reviews, SBS CyberSecurity fills that gap. The team is responsive and a pleasure to collaborate with, especially with the knoweldge and experience they bring to the table. Having them as an extension of the team, ensures that we meet regulatory demands, and allocate our resources to other critical tasks. Thank you! Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

SBS CyberSecurity helps us check all of the boxes on our Vender Management Program. We utilize their full managed service, which helps the Bank get its vendor reviews completedin a timely manner. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

Thank you for your kind words! We're glad to hear that our fully managed service is beneficial for your vendor reviews. We appreciate your continued business with us!

- The SBS CyberSecurity Team

Wade C.
WC
Information Security & User Experience
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

Although I now perform most of the CISO functions for the bank's Information Security Program, it’s beneficial to have a dedicated resources at SBS to guide me through the complexity of managing the governance, risk management, and regulatory & compliance requirements around InfoSec and CyberSecurity. We are in our 2nd year with the vCISO service, but are now at a “mentor” level vs Pro when we were initially creating a new and improved Information Security Program for our "new" bank/

Additionally we utilize SBS’s TRAC cybersecurity Risk Management solution developed to simplify cyber risk management. It helps with the completing tedious risk assessments and produces customized results that align with regulatory requirements, best practices and the bank’s strategic goals. To build a strong Information Security Program, the bank must have strong risk assessments in-place that help make informed decisions.

Risk Assessments

Vendor Management

Business Continuity Management

ISP document Management (program docs, policies, procedures) Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

None that I can think of. We have been very pleased with our services. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

The SBS vCISO service provides our bank with a dedicated Info Sec/Cybersecurity consulting resource. SBS does banks, which is what separates them from other vendors who also provide this service. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

Thank you for sharing your positive experience with our vCISO service and TRAC cybersecurity Risk Management software solution. We are pleased to hear that our services have helped you in creating a new and improved ISP for your bank. We are committed to providing valuable resources and solutions to support your cybersecurity needs.

Thank you for your continued business and we are always happy to help!

JP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about SBS CyberSecurity?

They are quick to respond, kind and always treat you with respect. I never walk away feeling silly for asking a simple question that may be well known but I do not understand. I have had moment of panic throughout this transition and they have always been able to ease my fear and concerns into a learning opportunity. I am able to feel confident going into exams and audits knowing I am doing what we should be and then some. Review collected by and hosted on G2.com.

What do you dislike about SBS CyberSecurity?

Honestly, nothing has been a dislike or a struggle. From research to implementation and now using TRAC/SBS there has been no issues. Review collected by and hosted on G2.com.

Recommendations to others considering SBS CyberSecurity:

Do it today! You won't be sorry. Review collected by and hosted on G2.com.

What problems is SBS CyberSecurity solving and how is that benefiting you?

When our ISO retired, and I assumed those duties we had a limited amount of time and a wealth of informaion to cover. Being a small organization in an ever evolving cyber space, we needed expertise, guidance and a partner to help us continue to be proactive in our programs while continuing to offer a high level of security. Through their VCISO program, we were partnered with a consultant that has been istrumental in the tranisiton. We have gained valuable guidance, learning, and growth through these conversations. TRAC is helping to streamline our program while maintaining a level of understanding that fits all across our management and board. Review collected by and hosted on G2.com.

Response from Cindy Nielsen of SBS CyberSecurity

We appreciate your kind words about SBS CyberSecurity! It's great to hear that our TRAC/SBS solution has been seamless for you and that our VCISO program has been instrumental in your transition. Thank you for recommending us to others!