I have enjoyed working with our assigned consultant, but I have had the opportunity to work with numerous employees throughout SBS and all of them have been friendly, professional, and offered exceptional customer service. Kudos to SBS for building a strong, exceptional enivronment for their employees to thrive in. Review collected by and hosted on G2.com.
There is nothing I dislike about SBS Cybersecurity. Review collected by and hosted on G2.com.
52 out of 53 Total Reviews for SBS CyberSecurity
Overall Review Sentiment for SBS CyberSecurity
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We are very impressed with their CyberSecurity site. It provides great insight for us and our current business needs. Review collected by and hosted on G2.com.
The only thing I would change about SBS is that we would prefer that they not make using some of their products reccomendations. They will recommend products that we do not need, and they are only available from SBS. Review collected by and hosted on G2.com.
The knowledge and willing to help their customers. Review collected by and hosted on G2.com.
I honestly cannot say anything I dislike about SBS. I have been working with them for serveral years now on just about everything cybersecurity related and they have steered me wrong. Review collected by and hosted on G2.com.
Not only do you get recommendations to benefit your program, SBS offers samples to help steer you in the right direction. Review collected by and hosted on G2.com.
For the size and complexity of our bank- it was easier to number files according to the request list and do a mass upload to Trac versus the new Fieldguide program. But it still went ok. Review collected by and hosted on G2.com.
Our ISP/Cyber program has never looked and functioned so good. I no longer worry about examiners reviewing our program. Easy to use, great reports, great tools. Review collected by and hosted on G2.com.
All services, SBS and other vendors alike, have a cost so although I don't think that's really a true dislike because I expect there to be a cost, I can't really think of anything else. I have nothing but good experiences with SBS. Review collected by and hosted on G2.com.
The thing I like the most about SBS is the fact that every single person I've come in contact with is so willing to go above and beyond to help me. I actually enjoy having a reason to contact someone from SBS because I know that they will be able to guide me in the right direction and they treat me as if I'm the only client they have while we are conversing. It's very refreshing to receive that kind of customer service. Review collected by and hosted on G2.com.
I honestly haven't found one single thing to dislike about SBS. They have exceeded my expectations in every aspect thus far. Review collected by and hosted on G2.com.
We are incredibly pleased with the IT and ACH audit conducted by SBS CyberSecurity this year. Their team demonstrated exceptional professionalism and provided outstanding service throughout the entire process. Their thoroughness and attention to detail have proven to be invaluable in ensuring our compliance and preparedness to tackle the evolving threats related to IT and ACH. SBS CyberSecurity is truly an essential partner in safeguarding our institution, and we deeply appreciate their continued support and expertise. Review collected by and hosted on G2.com.
There was some initial confusion regarding the document delivery process due to their team utilizing two different document exchange platforms. While one part of the team was using a new platform, another was working with a different one. This led to minor confusion on our end, as we were not informed in advance that the documents would be managed through two separate online portals Review collected by and hosted on G2.com.
They are just really great to work with and their reports are easy to follow along with to allow you to see what is wrong. Review collected by and hosted on G2.com.
Didnt know that I had a change in account managers until I tried to contact the former person and didnt get a responce which was very unusual. Once I was put in touch with our new rep things moved very fast on what we needed and it was buisness as usual. Review collected by and hosted on G2.com.
Although I now perform most of the CISO functions for the bank's Information Security Program, it’s beneficial to have a dedicated resources at SBS to guide me through the complexity of managing the governance, risk management, and regulatory & compliance requirements around InfoSec and CyberSecurity. We are in our 2nd year with the vCISO service, but are now at a “mentor” level vs Pro when we were initially creating a new and improved Information Security Program for our "new" bank/
Additionally we utilize SBS’s TRAC cybersecurity Risk Management solution developed to simplify cyber risk management. It helps with the completing tedious risk assessments and produces customized results that align with regulatory requirements, best practices and the bank’s strategic goals. To build a strong Information Security Program, the bank must have strong risk assessments in-place that help make informed decisions.
Risk Assessments
Vendor Management
Business Continuity Management
ISP document Management (program docs, policies, procedures) Review collected by and hosted on G2.com.
None that I can think of. We have been very pleased with our services. Review collected by and hosted on G2.com.
They are quick to respond, kind and always treat you with respect. I never walk away feeling silly for asking a simple question that may be well known but I do not understand. I have had moment of panic throughout this transition and they have always been able to ease my fear and concerns into a learning opportunity. I am able to feel confident going into exams and audits knowing I am doing what we should be and then some. Review collected by and hosted on G2.com.
Honestly, nothing has been a dislike or a struggle. From research to implementation and now using TRAC/SBS there has been no issues. Review collected by and hosted on G2.com.