---
title: onsip Reviews
meta_title: 'onsip Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how onsip works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# onsip Reviews
**Vendor:** OnSIP  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1



## onsip Reviews
  ### 1. Efficient Feedback Collection Made Easy with Sayso

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shubhang M. | Customer Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about onsip?**

It is a user-friendly interface and powerful analytics tools, which make creating surveys and interpreting results simple and efficient.

**What do you dislike about onsip?**

It has limited customization options for survey design, which can make it challenging to fully align the surveys with specific branding guidelines.

**What problems is onsip solving and how is that benefiting you?**

Sayso is solving the problem of efficiently gathering and analyzing customer feedback. It benefits me by providing real-time insights into customer satisfaction and issues, allowing for immediate adjustments and improvements to the customer experience.



- [View onsip pricing details and edition comparison](https://www.g2.com/products/onsip-onsip/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-08+21%3A46%3A50+-0500&secure%5Bsession_id%5D=5e7d6c29-e612-47fe-989d-cdec2f0dfcb8&secure%5Btoken%5D=387869de48e38e6555e935df00464e3cb8ef090fa3f6719fb84bc7833e97b115&format=llm_user)

## onsip Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

## Top onsip Alternatives
  - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) - 4.4/5.0 (7,582 reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - 4.4/5.0 (6,970 reviews)
  - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,659 reviews)

