BB

Brook B.

Lead Software Test Automation Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

2/21/2018

"A necessity for left-shifted, continuous testing"

4/5

What do you like best about Sauce Labs?

Of all services explored, Sauce Labs offers the single best solution for integrating deep automated browser testing in a CI/CD pipeline, and integrates best with Jenkins. The Jenkins UI plugin offers a way to easily configure browser settings for tests being executed continuously. The Sauce Connect Proxy is a necessary technology for companies who have firewalled testing environments, as well as localhost testing. Test reports (that also integrate seamlessly with Jenkins jobs) are also detailed and incredibly useful. Browser support is quick to be updated as new versions of browsers are released. The custom capabilities that can be provided to Sauce Labs VMs during automated testing sessions are a valuable option for experimental or niche testing. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

The Jenkins Sauce OnDemand plugin could have more options available to tap into more of the custom capabilities Sauce Labs actually supports. Current, in order to tap into these capabilities, a programatic solution is required from test code, rather than being able to configure them via the Jenkins plugin UI. For example, things like desktop resolution, browser automation binary versions, remote Selenium version, and browser console logs. These are all things it would be nice to be able to customize straight from the Jenkins plugin UI. In our experience, we've also had some issues with the Sauce Connect Proxy on our Jenkins servers failing to start, which makes the optimal CI/CD pipeline come to a halt. User account management needs an overhauls, allowing for user groups, rather than just a hierarchy structure. Test job queuing is first-come-first-serve, meaning there is no in-built way to queue batches of jobs from, say, different Jenkins servers/accounts. Review collected by and hosted on G2.com.

Recommendations to others considering Sauce Labs:

If your need is architecting a CI/CD pipeline with left-shifted continuous real browser testing, then there is simply no better service available than Sauce Labs to integrate with this desired model. They are a smaller company than their leading competitor, but they are rapidly innovating in the right direction, and lead the charge in continuous automated testing. Review collected by and hosted on G2.com.

What problems is Sauce Labs solving and how is that benefiting you?

Continuous, deep, left-shifted testing executed in a CI/CD pipeline as a quality gate for build promotion into higher environments. Access to browsers, platforms, and devices for manual or automated testing we do not have access to physically. A platform for executing real browser tests that we cannot implement or maintain internally in a cost-effective manner. Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Enterprise (> 1000 emp.)

11/8/2018

"Test across different browsers is as easy as a click of a button"

5/5

What do you like best about Sauce Labs?

Saucelabs is a powerful tool that allows users to test across different browsers/mobile devices, and always keeping up with the latest updates! If an iPhone get's released, you'll see it less than a week up on Saucelabs. Awesome tool. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

If you try to launch two different tests on different browsers, most likely an error will occur, and you must go back and try to restart the browser Review collected by and hosted on G2.com.

JB

Jereme B.

DevOps Engineer

Telecommunications

Enterprise (> 1000 emp.)

11/8/2018

"Unstable platform, laking support"

3/5

What do you like best about Sauce Labs?

Many different browser, and platform combinations to run on. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

Many major outages lasting several hours. Support drags out requests, and never really seems to solve anything. Review collected by and hosted on G2.com.

GM

Greg M.

Software Developer in Test

Retail

Enterprise (> 1000 emp.)

2/21/2018

"Great company for accomplishing both Mobile and Desktop testing"

4.5/5

What do you like best about Sauce Labs?

Great selection of both Live and Emulator devices (One of the few that actually provide emulators which greatly reduces costs to companies), Can do Android/iOS/Desktop with hundreds of permutations. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

No easy way to debug or get locators for Live devices, but that is coming. Review collected by and hosted on G2.com.

Recommendations to others considering Sauce Labs:

If you want to do serious mobile or Desktop testing with access to every mobile device type, every emulator, every mobile browser, every desktop browser, then SauceLabs is the vendor for you. It is the only vendor that has the complete package and the only vendor that wants YOU to succeed as a company. They have teams that provide support to make your company a success and they do this as an included service, not something you have to pay extra for. Their philosophy is "if you suceed, they succeed!". Review collected by and hosted on G2.com.

What problems is Sauce Labs solving and how is that benefiting you?

We are currently in the process of moving all of our Mobile automation from a different Vendor to SauceLabs. Review collected by and hosted on G2.com.

UT

Verified User in Telecommunications

Enterprise (> 1000 emp.)

11/13/2018

"As an SDET I am the daily user for saucelabs"

5/5

What do you like best about Sauce Labs?

Every time this company comes out with a new flavor OS or browser for us customers to view on we get an immediate email and learn what's new with Sauce Labs. This is very helpful as it is critical to test out all of the current browsers and verify that we have a great site. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

There is no sufficient information to trouble shoot the issues. Faster test execution will be value added on top of streaming feature. Review collected by and hosted on G2.com.

EF

Verified User in Financial Services

Enterprise (> 1000 emp.)

11/16/2018

"SauceLabs used for Continuous Testing"

4.5/5

What do you like best about Sauce Labs?

The option spin up multiple VMs on cloud with OS, Browser and other parameters and multiple mobile devices as well. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

I feel support is a little more reactive than they should be Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/6/2018

"Makes managing a grid simple"

4.5/5

What do you like best about Sauce Labs?

Their support is quick and helpful and they stay up to date with OSes and browser versions and supported selenium versions. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

Sometimes they have their own bugs that can trip us up or slow us down from upgrading things. Review collected by and hosted on G2.com.

UR

Verified User in Research

Enterprise (> 1000 emp.)

11/8/2018

"Sauce labs is awesome"

4.5/5

What do you like best about Sauce Labs?

The way I can automate tests on any device. I don't have to have VMs on my laptop. I can go try on any device. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

There is a fair amount of down time. I really like the product so there is not a lot of dislike. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

7/12/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"necessary and useful."

5/5

What do you like best about Sauce Labs?

How easy it is to use Sauce's service and incorporate it with existing tests. In addition, they have excellent customer service and I really like how in tune they are with the testing and DevOps industry.

Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

The only caveat to mention, is the availability of the next release of iOS on their systems. Their adoption is a bit slow. I understand Sauce is making an effort to enhance their current infrastructure to make updating to the latest iOS release easier in the future.

Review collected by and hosted on G2.com.

Recommendations to others considering Sauce Labs:

You should think about your test architecture, and test logging. If you design it right with right concepts - the process of automation testing can be much satisfying.

Review collected by and hosted on G2.com.

What problems is Sauce Labs solving and how is that benefiting you?

We capture bugs before they make it to production and once the setup is done, the automation tester gets to focus on what they job title says they ought to focus on: automation testing. Without worrying about infrastructure, we really hit the nail on the head and let our testers shine... and ultimately be more effective as testers.

Review collected by and hosted on G2.com.

UR

Verified User in Recreational Facilities and Services

Small-Business (50 or fewer emp.)

7/26/2018

"Saucetastic"

4.5/5

What do you like best about Sauce Labs?

It's a fresh organization, I like the amount of information you can find on your page, they give you the option to learn how to manage the selenium and apium platforms. They also offer a large number of conferences and each one adapts to specific cases. Review collected by and hosted on G2.com.

What do you dislike about Sauce Labs?

In spite of how much they try to make it easy to apply the tests to applications, the truth is that it is not a process in my opinion quite complex that deserves a lot of preparation and patience Review collected by and hosted on G2.com.

What problems is Sauce Labs solving and how is that benefiting you?

We use Saucelabs to improve the functioning and visualization of our web application since we had many faults and it was not appreciated in the same way in all the mobile devices of the market, they offered us a solution to this by applying some tests for the app that help that will adapt to any mobile device Review collected by and hosted on G2.com.