Shannon P.
SP
Shannon P.
Owner
Small-Business (50 or fewer emp.)
"Sauce is the Best!!!!"
5/5
What do you like best about Sauce?

Our rep is amazing! Support is brilliant and platform is so intuitive! Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Excited to see new discount capabilities to be unlocked. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Great online ordering!"
5/5
What do you like best about Sauce?

Really great customer service and really easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Haven't had any issues so far and any questions I've had support has been able to help me with. Review collected by and hosted on G2.com.

Anirban T.
AT
Anirban T.
Owner
Small-Business (50 or fewer emp.)
"Sauce helped us to increase our direct sales and online orders"
5/5
What do you like best about Sauce?

As the owner of Spice Nawab, I highly recommend Sauce for any restaurant looking to grow direct online orders. The platform not only eliminates high commission fees but also takes care of the entire delivery process, allowing me to focus on what I do best—serving great food. Sauce has been an invaluable tool in streamlining our operations and ensuring a seamless customer experience. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

If I don't receive orders, it gets automatically accepted, which makes a bit of a hassle for restaurants, and had to go through a refund process Review collected by and hosted on G2.com.

Verified User in Restaurants
IR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Delivery Done Right"
5/5
What do you like best about Sauce?

As a restaurant tech manager for multiple stores delivery is always a pain point. Orders get stolen, drivers take the wrong bags and the experience is always a stress.

I thought “secret sauce” was just a clever marketing trick but it’s really true! Noy and Dana grew online sales in the first week as well and their incredible customer service! Which other company has support on whatsapp???

One text away and a new driver was sent, custom landing pages and meetings to grow sales is what makes Sauce so appealing! Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Better Clover integration but they just launched with Clover. Review collected by and hosted on G2.com.

Aiden S.
AS
Aiden S.
Co owner-
Small-Business (50 or fewer emp.)
"Quick customer service when needed. Bi weekly check ins, overall good experience"
5/5
What do you like best about Sauce?

Costumers are the first priority, any issue with orders are solved immediately by contacting the store, or manager. Bi weekly check-ins staying ontop of sales and overall engagement. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Slight software issues here and there. But overall solve those issues quickly never remains an issue. Review collected by and hosted on G2.com.

Verified User in Restaurants
UR
Verified User in Restaurants
Small-Business (50 or fewer emp.)
"Bumpy onboarding and troubleshooting but overall product is working fine."
2.5/5
What do you like best about Sauce?

Nice to have actual people to speak with when things go wrong, unlike some of the third-party delivery/takeout apps. The team is very nice and easy to work with. Also nice to have it integrated with our website. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Onboarding process was challenging - a lot of our questions that we faced during the first few weeks should have been covered during set up. The analytics dashboard is also not very useful in its current form. And there is no ability to summon drivers when orders are ready ahead of time. We have had some issues with wait times, but the team tells us this is being worked on and a fix is in place for this year. Review collected by and hosted on G2.com.

David M.
DM
David M.
Owner
Small-Business (50 or fewer emp.)
"Best partner"
5/5
What do you like best about Sauce?

They are amazing! I truly feel like they are a partner in my buisness. They provide amazing customer service, and are constantly helping me grow my business. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

Could have a better estimated delivery times, otherwise I'm very happy with them. Review collected by and hosted on G2.com.

Ana  V.
AV
Ana V.
Owner
Small-Business (50 or fewer emp.)
"Great Customer service, Dana helps me a lot with any questions I may have."
5/5
What do you like best about Sauce?

Increase of sales, and customer service. Review collected by and hosted on G2.com.

What do you dislike about Sauce?

I havent had any issues with sauce so far. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Great time saver for our business"
5/5
What do you like best about Sauce?

Sauce has given me so much time back from spending it on the phone dealing with Uber and doordash ordering issues. If there is ever a diver or customer issue the sauce support team takes care of everything for me Review collected by and hosted on G2.com.

What do you dislike about Sauce?

right now im looking forward to their launch of a new aggregator as it's something that will be really beneficial for my business once available Review collected by and hosted on G2.com.

ZH
Zachary H.
Owner
Small-Business (50 or fewer emp.)
"Sauce is great"
5/5
What do you like best about Sauce?

Direct orders, subscription based, marketing Review collected by and hosted on G2.com.

What do you dislike about Sauce?

No in app real time adjusting orders or time frames Review collected by and hosted on G2.com.