---
title: SatisFactor Reviews
meta_title: 'SatisFactor Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SatisFactor works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-05-10'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# SatisFactor Reviews
**Vendor:** SatisFactor  
**Category:** [Survey Software](https://www.g2.com/categories/survey)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About SatisFactor
SatisFactor allows your customers to rate your business and comment on improvement opportunities, giving you feedback in real time, along with a series of metrics and tools that will optimize the relationship and experience of your customers.




## SatisFactor Reviews
  ### 1. the best tool software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andres O. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 30, 2019

**What do you like best about SatisFactor?**

Is the best! A very simple and really easy to use software, it also provides me with the best relationship with customers, study and identify customers with potential risk and automate customer emails. Great team and great product. They give you the possibility of conducting surveys, campaigns and tasks.

**What do you dislike about SatisFactor?**

No problem, no disadvantage. I wish they had more integration, SMS systems, and links to other important platforms.

**Recommendations to others considering SatisFactor:**

It is an imminent improvement to automate and develop marketing processes, it will allow you to offer the best customer service. It helps you organize yourself better.

**What problems is SatisFactor solving and how is that benefiting you?**

It really improves the relationship with your customers, it is amazing how this helps in increasing sales and how it helps you maintain a more lasting relationship with your clientele.


## SatisFactor Discussions
  - [What is SatisFactor used for?](https://www.g2.com/discussions/what-is-satisfactor-used-for)

- [View SatisFactor pricing details and edition comparison](https://www.g2.com/products/satisfactor/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-13+04%3A36%3A57+-0500&secure%5Bsession_id%5D=a2c59d40-70da-476e-88ec-aa6733247929&secure%5Btoken%5D=a0fb788db7d8b49e5d052d28ea9e97a4ed006e6cec30cac578468ff70fc351df&format=llm_user)

## SatisFactor Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Survey Management**
- Survey Builder
- Customizable Questions
- Templates
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Survey Customization**
- Question Branching
- Branding
- Multimedia Support
- Multilingual Surveys

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

## Top SatisFactor Alternatives
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,553 reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,658 reviews)
  - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,240 reviews)

