Customer intelligence assists in making decisions that are cost-effective and most importantly it has the ability to manage massive data sets and create effective decision models. Review collected by and hosted on G2.com.

There is nothing as such which i dislike about customer intelligence Although installing the analytical model requires some skill but with proper documentation it is good . Review collected by and hosted on G2.com.

SAS Intelligent Decisioning has a robust set of preset tools for evaluating most business rules. From the most basic (such as the sum of two numbers) to the most complex (such as the calculation of predictions of multidimensional conformity results for a lot based on individual measurements in a series of samples), logic can be created from an information architecture perspective rather than a software development perspective. SAS Intelligent Decisioning has enabled us to develop a baseline of the validations we use for customers in order to apply them particularly in new customers by activating them, which has greatly reduced the time required to construct new rule applications and add rules. Review collected by and hosted on G2.com.

It was a significant challenge during our implementation because we had to restructure the workflow and pass more data than we had initially included in our API application so that everything was available to evaluate our various commercial rules. Some of the criteria that require more logic are difficult to identify, some of the pre-existing data do not always correspond perfectly to what I would anticipate in our file, and it would be advantageous to have more defined or more complicated instances. Review collected by and hosted on G2.com.

It lacks a user interface SAS Decision Manager never provide customization options that decrease its usability. Implementing and configuring SAS Decision Manager is a complex process, especially for organizations with limited IT resources or those unfamiliar with decision management software. Review collected by and hosted on G2.com.

It is difficult to navigate and utilize all features. The systems customization options are limited which restricts the ability to tailor it specifically to business needs. It also lacks in providing features such, as automating decisions and managing data. It is unable to solve the need for a CRM solution for managing and analyzing customer data. Review collected by and hosted on G2.com.

There is a bit of a learning curve the customer support is not good. The extensive training it requires seems overwhelming. Once you get the hang of it everything becomes more hectic. Makes up for the lack of a user friendly interface. Review collected by and hosted on G2.com.

SAS Decision Manager’s customization options, restrict its ability to cater to business requirements. Navigating through the tool is difficult as it lacks an interface that allows access to specific features. Advanced analytics capabilities are lacking in this platform limiting the ability to gain insights from data analysis. Review collected by and hosted on G2.com.

Ui is super smooth, also documention is very clear. You can learn and start using easily Review collected by and hosted on G2.com.

Nothing as of now, customer support can get improved Review collected by and hosted on G2.com.

SAS Decision Manager provides customization options not allowing businesses to personalize the platform according to their needs. It take some time to get used to the training provided helps users navigate through the system. Review collected by and hosted on G2.com.

Customer support have some room, for improvement they generally provide poor assistance. It is lacking a user interface the platform needs to benefits from its integration with SAS applications. Review collected by and hosted on G2.com.

Best i like about SAS is the analytics and data science features. It provides great tool for data analysis, machine learning and optimisation. Its quite easy to use and intergrate in website. Review collected by and hosted on G2.com.

Cost seems quite high while comparing to the alternatives we get. Review collected by and hosted on G2.com.

SAS Real-Time Decision Manager automates the decision-making process for our customer-facing systems. With SAS, we constructed decision processes in an interactive environment. Review collected by and hosted on G2.com.

It has a steep learning curve.

It is not very flexible and provides limited customization. Review collected by and hosted on G2.com.

It help to make decisions to make cost effective and speed of deployment is very fast. Review collected by and hosted on G2.com.

Saas providers regularly updates their software,these updates may not always align with our organization , buisness may adapt to changes that we didn't requested. Review collected by and hosted on G2.com.

Customer interactions are managed with the use of SAS Decision Manager. Given that SAS Real-Time Decision Manager enables you to achieve large increases in profitability and enhances the whole customer experience, it is unquestionably the ideal instrument. Review collected by and hosted on G2.com.

Sometimes, i dont like the customer support response from there end, but only sometimes, otherwise they are perfect Review collected by and hosted on G2.com.