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Ankita .

Senior Consultant - Data Analytics & Automation

Small-Business (50 or fewer emp.)

10/27/2023

"Elevate Analytical Capabilities to retarget efforts"

2.5/5

What do you like best about SAS Customer Intelligence 360?

Seamless interaction between digital and onsite applications which narrows down the data time lag. Data privacy is maintained. Helps in autocharting. Granular details captured. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

None as of now as per the usage of the SAS Customer Data Platform Capabilities. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for sharing your positive experience with SAS Customer Intelligence 360. We're pleased to hear that it has enhanced your customer reporting and provided valuable analytical insights. We appreciate your feedback and look forward to supporting your continued success!

AS

Anshu kumar S.

Associate Consultant

Computer Software

Small-Business (50 or fewer emp.)

8/4/2023

"Analysis with ease"

5/5

What do you like best about SAS Customer Intelligence 360?

I loved there interface and the features about the analytical purpose. It does not only provide a easy understanding UI but also enable us to make data driven decisions. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

Everything was amazing and there is nothing about dislike but....they could improve their UI and tabs so that a novice user can easily get comfortable with it....

Overall it was amazing and very handy to use. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thanks for sharing your thoughts on SAS Customer Intelligence 360! We're glad you find the interface user-friendly and appreciate its powerful analytical features that support data-driven decisions. We also value your suggestion to improve the UI and navigation for new users and will keep this in mind for future updates. It’s great to hear it helped with your college project and enhanced your decision-making accuracy!

FS

Farhan S.

Education Management

Mid-Market (51-1000 emp.)

9/3/2023

"I am amazed after using SAS"

5/5

What do you like best about SAS Customer Intelligence 360?

It has the ability to easily gather, arrange and handle data from different places. It has almost everything our organization needs.

Interface is cool and easy to use. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

Customer support lacks sometimes but it happens very less and i like SAS as a whole. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for your thoughtful review! We're thrilled to hear that SAS Customer Intelligence 360 is helping your organization gather, manage, and understand customer data effectively. It’s great to know that having a complete view of each customer is enabling more timely and relevant engagement. We appreciate your kind words and your honest note about support—we’re always working to improve!

SS

Shubham S.

Network Engineer II

Mid-Market (51-1000 emp.)

9/29/2023

"Review for Customer Intelligence"

4.5/5

What do you like best about SAS Customer Intelligence 360?

good software for geting custmer/cunsumer data with the help of greate technology.

Easy data management, Exports all the reports and ease of use are the best features. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

No dislike, It has all the required information for the customer with the data specfically. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for sharing your positive experience with SAS Customer Intelligence 360! We are thrilled to hear that you find the software easy to use and efficient in managing customer data. It's great to know that the technology and data management features have been beneficial for you.

If you ever have any questions or need assistance with the software, please feel free to reach out to our customer support team. We are here to help and ensure you continue to have a great experience with SAS Customer Intelligence 360. Thank you for choosing our product!

IM

Ihor M.

E-Learning

Mid-Market (51-1000 emp.)

10/10/2023

"Provides valuable insights and information to optimize analytic strategies"

5/5

What do you like best about SAS Customer Intelligence 360?

The use of Customer Intelligence increases marketing activities through, in-depth data analysis and automation. With training and awareness, Customer Intelligence proves to be a tool for businesses. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

The user interface of the platform lacks user friendliness requiring expertise for customization. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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We understand your concerns about the user interface and customization of the platform. We are constantly working to improve the user experience and make the platform more user-friendly.

SD

Sara D.

Data Analyst

Education Management

Enterprise (> 1000 emp.)

8/29/2023

"Need Efficiency in Managing your Data ? Try SAS Customer Data Platform !"

5/5

What do you like best about SAS Customer Intelligence 360?

SAS Customer Data Platform is easily accessible to everyone and it collects data in real time. This platform provides an opportunity to manage data efficiently and to also create custom reports according to your needs. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

The only drawback of this platform is its lack of support for all the cloud providers. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for your feedback! We're glad to hear that SAS Customer Intelligence 360 is helping you manage data efficiently and create custom reports to suit your needs. We also appreciate your input about the platform's cloud provider support and will take it into consideration for future updates.

HJ

Hummera J.

IT Manager

Banking

Mid-Market (51-1000 emp.)

8/25/2023

"Best Customer Intelligence Tool"

5/5

What do you like best about SAS Customer Intelligence 360?

I personally like SAS Customer Data Platform as it is super friendly, easy to navigate and wonderful platform to create custom build reports. It is really helpful in generating and arranging the data for the management. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

Overall the product is amazing and there is nothing to dislike about it. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for your positive feedback on SAS Customer Intelligence 360! We're glad it’s user-friendly and helps organize data effectively for your team. We appreciate your support and remain committed to delivering a great experience.

SM

Sajid M.

Financial Services

Mid-Market (51-1000 emp.)

8/23/2023

"We had an Amazing Experience."

4/5

What do you like best about SAS Customer Intelligence 360?

It is really easy to use and move around in, and it is fantastic tool for making specialized reports.

It helps me create and organize data presentations.

Helps me take smart decisions. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

Due to its high cost, it is better suited for bigger organizations. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for sharing your great experience with SAS Customer Intelligence 360. We’re happy to hear that its ease of use and powerful reporting features are helping you make smart decisions and improve marketing efforts. We understand the cost may be a consideration for smaller organizations and appreciate your feedback.

UM

Verified User in Market Research

Mid-Market (51-1000 emp.)

8/31/2023

"SAS Customer Data Platform Capabilities"

4/5

What do you like best about SAS Customer Intelligence 360?

* It collects, cleans and unifies customer data from various sources very efficiently and gives a great view of each customer's journey.

* It empowers marketers to customer segments based upon behaviours and prefrences.

* It is very user friendly tool. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

* Not easy to customize.

* Pricing information not availible on the website.

* Hard for new users to learn about its features. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for your feedback! We're glad to hear SAS Customer Intelligence 360 is helping unify customer data and segment based on behaviors. We also appreciate your comments on customization and user learning—your insights are valuable for future improvements.

AS

Akram S.

IT Manager

Banking

Mid-Market (51-1000 emp.)

8/26/2023

"The Top Marketing Automation Tool with Robust Analytics Capabilities!"

5/5

What do you like best about SAS Customer Intelligence 360?

I like SAS Customer Dta Platform due to its capability to collect , organize and manage data from various sources.

Also, the feature that it provides are advanced that meet our organization's requirements. Review collected by and hosted on G2.com.

What do you dislike about SAS Customer Intelligence 360?

It might be alittle expensive for small businesses. Review collected by and hosted on G2.com.

Response from SAS Customer Intelligence of SAS Customer Intelligence 360

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Thank you for sharing your experience! We're thrilled to hear that SAS Customer Intelligence 360 has been effective in collecting, organizing, and managing data from multiple sources to meet your organization's needs. We also appreciate your feedback on pricing, and we're glad the platform has helped save time and streamline your data management processes.