--- title: Co-Browsing Reviews meta\_title: 'Co-Browsing Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 52 reviews by the users' company size, role or industry to find out how Co-Browsing works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 52 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Co-Browsing Reviews & Product Details Sariska's Co-Browsing SDK revolutionizes collaborative online browsing, offering seamless integration for businesses. This SDK, proudly presented by Sariska, enables developers to effortlessly incorporate co-browsing capabilities into their applications, allowing users to collaboratively navigate websites or apps in real-time. With this technology, customers can experience a smooth and interactive browsing journey, enhancing support, sales, and customer engagement. Trust Sariska to provide an exceptional co-browsing solution tailored to your unique requirements. * * * Seller [Sariska](https://www.g2.com/sellers/sariska) Discussions [Co-Browsing Community](https://www.g2.com/products/sariska-co-browsing/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Marketing Team Sariska Show More ## Top-Rated Alternatives [ ![Zoho Assist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zoho Assist") Zoho Assist 4.7/5(718) ](https://www.g2.com/products/zoho-assist/reviews) [ ![TeamViewer](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "TeamViewer") TeamViewer 4.5/5(4,151) ](https://www.g2.com/products/teamviewer/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/sariska-co-browsing/competitors/alternatives) ## User Insights Average based on 52 real user reviews. [Log in to unlock pricing and user insights](/login) ![AGARWAL MUSIC C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AGARWAL MUSIC C.") AC AGARWAL MUSIC C. 1/17/2026 "Enhances Support with Seamless, Secure Collaboration" 5/5 What do you like best about Co-Browsing? I like Co-Browsing for its ability to provide real-time on-screen collaboration without compromising customer data privacy. It speeds up support interactions and makes them clearer, eliminating guesswork. The feature helps solve issues on the first attempt by sharing visual content more clearly and quickly. It allows our team and users to view the exact same page in real-time, which significantly helps in understanding user problems efficiently. By highlighting elements, we can guide users step by step to provide faster solutions. The privacy protection feature is highly important, as Co-Browsing keeps users' passwords, emails, mobile numbers, and other sensitive data very secure, leading to stronger trust and longer partnerships with users. The initial setup was easy and straightforward, with integration into our systems requiring little effort, making the overall process very easy and quick. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? Sometimes users' data and screen sharing takes longer than usual due to users having a slow internet connection. So using low bandwidth can make this process much faster. The setup and onboarding process can be made simpler and easier for non-technical users. More flexible animation tools and better system control could be helpful for users. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? I use Co-Browsing to provide real-time customer support, solving unclear communication issues by sharing screens. It enables us to understand and solve problems quickly, protects user privacy, and eliminates guesswork, enhancing user trust and long-term partnerships. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rishit R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rishit R.") RR Rishit R. Freelancing Small-Business (50 or fewer emp.) 9/9/2025 "Smooth and helpful way to assist customers in real time”" 4.5/5 What do you like best about Co-Browsing? I really like how co-browsing makes customer support faster and more interactive. Instead of just explaining things over chat or call, the support agent can actually see my screen and guide me step by step. It reduces confusion, saves time, and makes the whole process feel more personal and effiient. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? Sometimes it can feel a little slow if the internet connection is weak, and in rare cases, it takes a moment to start. I also think there should be more clear controls for privacy, so that I can choose exactly what the agent can or cannot see. Other than that, it’s a very useful tool. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Co-Browsing helps me reduce the time and confusion during customer support interactions. Instead of going back and forth with long explanations, the support team can directly see the issue on my screen and guide me step by step. This improves first-call resolution, reduces customer frustration, and makes the support process smoother and more professional. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic RK Rajender K. Software Developer Mid-Market (51-1000 emp.) 7/29/2025 "Exploring Together: A Friendly Review of Co-Browsing" 4.5/5 What do you like best about Co-Browsing? Co-browsing’s awesome because it’s like jumping on a call and guiding someone step-by-step through their screen. It makes helping out feel super personal and gets things sorted fast! Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? Honestly, co-browsing can be a bit tricky when the connection lags or the interface feels clunky. It’s also a bummer if privacy settings make it hard to share just the right amount of info without exposing too much. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Co-browsing tackles the headache of explaining complex stuff over text or phone by letting me see and guide someone’s screen in real-time, like we’re sitting side by side. It saves me time, cuts down on miscommunication, and makes helping users feel smooth and personal, which is a total win! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ganesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ganesh G.") GG Ganesh G. Senior Software Engineer Information Technology and Services Small-Business (50 or fewer emp.) 1/26/2025 "Best way to reproduce error on customer's machine" 4.5/5 What do you like best about Co-Browsing? Co-browsing has changed the gameplay of bug hunting and fixing. Instead of relying on a text conversation, I watch the bugs into action. Not only does this prevent any miscommunication but it also cuts the bug-fixing time by half. Easy to use and handy in bug fixing. Great tool. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? I have encountered none so far, which can be considered something I dislike. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Reproducing errors from a conversation's snapshot between support team and customer rarely works. Too much assumption needed to taken into account when trying to see a bug into action. Not only Co-Browing has cut-down the bug reproduction time into half - it is helping my team really much on support team for bug reproduction. Devs directly connects with customer and see what's going on and gets a real experience of bug. Co-Browing really makes all the difference here. Saving bug fixing time and finding what actually went down on customers side gives a whole different perspective. Great tool. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 8/28/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Pritesh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pritesh T.") PT Pritesh T. Junior penetration tester Mid-Market (51-1000 emp.) 2/2/2025 "Co-Browsing: A Game Changer for Seamless Online Collaboration." 5/5 What do you like best about Co-Browsing? This one is one of the best features of Co-Browsing — how smooth it treats the realtime collaboration. Whether you’re assisting a customer through a website or helping a coworker with a task, it feels like you’re sitting right beside them, regardless of miles apart. One screen again, but even better—since both sides get to experience and engage on the same page, we come out with solutions much faster and more intuitively. For customer support and remote collaboration, it’s a game changer: making situations frustrating and efficient while making them familiar and human. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? in Co-Browsing one thing i find challeging about is that it can sometimes feel bit intrusive as it involves sharing your screen or actions with someone else.ideally it works best when theres clear communication and trust between everyone involved.Co-browsing very helpful for me. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Co-Browsing addresses the isuue of web browsing collabration in real time.For instance in customor care , co-browsing enables agent to walk a customer a process step by step without having to describe everything over the phone.as a user ,co browsing is very good to me beacuse it offers more clarity in real time.its more interactive , hands on approach for problem solving. Review collected by and hosted on G2.com. Show More 2/4/2025 Validated ReviewerIncentivizedSource: G2 invite DM Dominick M. Brand Communications Specialist Mid-Market (51-1000 emp.) 1/22/2025 "Higher customer satisfaction and better support solutions" 4.5/5 What do you like best about Co-Browsing? Co-browsing enables me to share the screen with the customer while both of us are in front of the software interface, and help them understand certain functionalities or solve problems visually This is faster and clearer than using words to describe things to customers. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? Co-browsing does not afford me the option of deciding which part of the software application the customer would be able to see during co-browsing session. The absence of customization choices could be a security issue and also limit a more specific assistance experience. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Co-browsing is useful for avoiding the need to explain to a client what to do and provide them with screenshots when offering support. I can easily solve issues and make my clients understand the process by taking them through the interface of the software. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Thriveni R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thriveni R.") TR Thriveni R. Operation Associate Mid-Market (51-1000 emp.) 1/23/2025 "Co-Browsing: A Helpful Tool for Teamwork" 4.5/5 What do you like best about Co-Browsing? I like co-browsing because it helps people work together in real time by sharing the same webpage. It makes solving problems and explaining things much easier. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? Co-browsing is useful but can raise privacy concerns if sensitive information is shared. It also doesn’t work on all websites or platforms, which can be frustrating at times. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Co-browsing lets people share screens live, making it easy to guide tasks, fix problems, or explain things. No downloads are needed, so it saves time and makes support better. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Akhileshwar S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Akhileshwar S.") AS Akhileshwar S. Content Writer Small-Business (50 or fewer emp.) 3/7/2025 "A collaborative view for both agent and customer" 4.5/5 What do you like best about Co-Browsing? The best part about Co-Browsing is, it allow agent as well as customer to have real time collaboration. Ultimately, a on hand view of browsing without any interruption. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? While using it found that for sometime agent tool the control of the entire session without consent of customer. There should be a permission concept for it. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Being a remote customer support, it fixing the problem of issues who are facing problems. It is benefitting me for instant customer problem resolution and that's why it has higher FCR and happy customers. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![Ashutosh K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashutosh K.") AK Ashutosh K. Software Developer Manager Small-Business (50 or fewer emp.) 1/30/2025 "Co browsing:- the game changer review" 5/5 What do you like best about Co-Browsing? There feature that works without lag . Work smoothly what is expected. They have wide variety of feature and scalable too. Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? They could add more features with help user to interact more with the browsing experience .more control over the product. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Help multiple to align on the same thing and increase the productivity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite VC Vincenzo C. Technical Analyst Automotive Mid-Market (51-1000 emp.) 2/6/2025 "The silent collaboration enhancing the relationship between the customer and the company." 5/5 What do you like best about Co-Browsing? Has contributed to efficient problem solving Helps with troubleshooting and software installation directly on customers' devices Assists customers in navigating a website, making a sales purchase, or filling out required forms Ensures data security by masking selected areas when browsing Enhances real-time support and assistance, thereby facilitating a smooth customer experience Review collected by and hosted on G2.com. What do you dislike about Co-Browsing? Limited customization options restrict the ability to tailor the interface to individual needs. Review collected by and hosted on G2.com. What problems is Co-Browsing solving and how is that benefiting you? Has helped with facilitating smooth interactions with customers. Ensures that customer problems are addressed in real-time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/sariska-co-browsing/pricing) ##### ##### Co-Browsing Features Administration Access Control Web Page Navigation Real Time Assistance Security Data Security Data Masking [ View More Features ](https://www.g2.com/products/sariska-co-browsing/features) ##### Categories on G2 [Co-Browsing](https://www.g2.com/categories/co-browsing) ##### Explore More [Which EOR service is best for a midsize software firm](https://www.g2.com/discussions/which-eor-service-is-best-for-a-midsize-software-firm)[Which DNS security solution is best for preventing phishing and data exfiltration at the DNS layer before anything even hits the endpoint?](https://www.g2.com/discussions/which-dns-security-solution-is-best-for-preventing-phishing-and-data-exfiltration-at-the-dns-layer-before-anything-even-hits-the-endpoint)[What is the most user-friendly ETO ERP for a mid-size engineer-to-order manufacturer under 200 employees that needs power without a specialist to run it?](https://www.g2.com/discussions/what-is-the-most-user-friendly-eto-erp-for-a-mid-size-engineer-to-order-manufacturer-under-200-employees-that-needs-power-without-a-specialist-to-run-it) [What are the highest rated app monetization platforms for publishers managing multiple revenue channels simultaneously?](https://www.g2.com/discussions/what-are-the-highest-rated-app-monetization-platforms-for-publishers-managing-multiple-revenue-channels-simultaneously)[Top-rated digital marketing tools for small businesses](https://www.g2.com/discussions/what-are-the-top-rated-digital-marketing-tools-small-businesses-should-consider-in-2025)[Pros and Cons Details](https://www.g2.com/products/sariska-co-browsing/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)