---
title: SapphireOne Reviews
meta_title: 'SapphireOne Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how SapphireOne works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 2
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---


# SapphireOne Reviews
**Vendor:** SapphireOne  
**Category:** [ERP Systems](https://www.g2.com/categories/erp-systems)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 2
## About SapphireOne
SapphireOne provides a complete solution that integrates all aspects of the business enterprise, enhancing performance, speed and competence.




## SapphireOne Reviews
  ### 1. SapphireOne Brief

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 14, 2022

**What do you like best about SapphireOne?**

* Inventory Module is quite easy to work with.
* Importer functionality is quite detailed, requires some refinement.
* Sales to Purchase order (Back to back orders) is quite solid.
* Receipted PO's straight forward, shows total value of Ap invoice. Line value is only reflected on original order qty though.
* Can split PO's for multiple shipments.
* Custom reports are possible.
* has the ability (through customs fields) to hold & search for contract numbers.
* "Actions" functionality allow automated follow ups on orders, shipments etc.
* can store documents.
* PDF drop and drag can work.
* has potential to be a good system, with development

**What do you dislike about SapphireOne?**

* Customisations can be costly.
* Values on goods receipt reflect total original order value, not qty being receipted, which can be confusing when marrying up against AP invoice.
* When an order is over-supplied, the original qty adjusts up.
* Have had issues with GST either appearing on invoices when it shouldn't and conversely the other way.
* Setting up EDI has been more challenging and slower than expected; there are multiple parties involved, however.
* Process review, implementation etc are all done remotely by sapphireOne.
* Emailing orders to external partners isnt easy set up.

**What problems is SapphireOne solving and how is that benefiting you?**

* automated pricing has created efficiencies.
* Default line notes on individual items or Clients & Vendors has been extremely helpful.
* Ability to store multiple customers SKU's against an item has helped when placing orders.



- [View SapphireOne pricing details and edition comparison](https://www.g2.com/products/sapphireone/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+18%3A19%3A12+-0500&secure%5Bsession_id%5D=738d2ae9-2171-4f79-a7b9-f4078ac9d358&secure%5Btoken%5D=af1ed8d4ad670a171ee3c55b1a651bbca1f9c857ee904e4d598b86cb1fa31af0&format=llm_user)

## SapphireOne Features
**Accounting**
- AP Automation
- AR Automation
- Audit Trail
- Budgeting / Forecasting
- Collections Automation
- Financial Statements
- Invoice Customization
- Journal Entries
- Monitor Cash Positions
- Multi-Entity / Consolidation
- Payment Processing
- Recognition Rules
- Reconciliations
- Tags / Dimensions
- Payments Scheduling
- Payment Batches
- Payment Settlements 
- Payment Methods
- Business Process Automation
- Sales Automation
- Marketing Automation

**Back Office**
- Allocation
- Asset Register
- Lean Management
- Maintenance
- Organization Management
- Payroll
- Portfolio Mix
- Purchase Orders
- Requisition
- Shift Scheduling
- Sourcing
- Status
- Time & Attendance Tracking
- Warranty Management
- Inventory Management
- Support Ticket Management
- Calendar Management
- Financial Management
- Client Management
- Workflow Management
- Time Off Management
- Training Management
- Employee Management
- Vendor Management
- Supply Chain Management
- Payroll Management
- Compliance Management
- Document Management
- Communication Management
- Warehouse Management
- Enterprise Asset Management
- Sales Management
- Project Management
- Distribution Management
- Marketing Management
- Resource Scheduling

**Front Office**
- ATP
- Checkout Process
- Configuration Rules
- Contact & Account Management
- Customer Portal
- Field Service Booking
- Field Service Dispatch
- Product & Price List Management
- Product Catalog
- Promotions and Discounts
- Quote & Order Management
- Returns / Refunds
- Storefront Design Tools
- Territory & Quota Management
- Tickets
- Visual Configuration
- HR Management
- Task Management
- Customizable Fields
- Purchase Order Management

**Integration**
- Breadth of Partner Applications
- Data Import and Export Tools
- Integration APIs
- Productivity Tools
- Real-Time Data
- Collaboration Tools
- Data Analysis Tools

**Logistics**
- Centralized Inventory Database
- In Transit
- Inventory Forecasting
- Inventory Pricing and Costing
- Inventory Reporting
- Inventory Tracking / Ordering
- Picking Methods
- Picking Planning
- Receiving
- Shipping Options
- Manufacturing Planning

**Platform**
- Customization
- Internationalization
- Output Document Generation
- Performance and Reliability
- User, Role, and Access Management
- Workflow Capability
- Mobile Access

**Production**
- BOM
- Defects
- Identify Demand
- Inspections
- Manage Resources
- MPS
- MRP
- Production Plans
- Rework
- Shop Floor
- Waste
- WIP

**Reporting & Analytics**
- Custom Reporting
- Dashboards
- Integration
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - ERP Systems**
- Decision Making

**Additional Functionality**
- Data Import/Export
- Reminders
- AI Copilot
- Performance Metrics
- Accounting
- Billing & Invoicing
- Point of Sale (POS)
- Quotes/Estimates
- Customizable Templates
- Reporting & Statistics
- Customizable Branding
- Drag & Drop
- Access Controls/Permissions
- CRM
- Integrated Business Operations
- Multi-Location
- Bills of Material
- Reporting/Analytics
- Customizable Reports
- Visual Analytics
- Business Intelligence

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