1. [Home](https://www.g2.com/) 2. ... 3. [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis) 4. [SAP Utilities Customer Engagement Discussions](https://www.g2.com/products/sap-utilities-customer-engagement/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3e927524252026a11ef2b5e0aa372571/sap-utilities-customer-engagement.jpg "Product Avatar Image") ](/products/sap-utilities-customer-engagement/reviews) [ SAP Utilities Customer Engagement ](/products/sap-utilities-customer-engagement/reviews) (2)5.0/5 Drive profitability and customer loyalty by establishing a 360-degree view of customers and delivering personalized offers at each moment of the decision making process. Listen and interact with your customers in real time with relevant information, and translate individual experiences into satisfying end-to-end customer engagements. Show More * * * ### 100.0 Nps Score Already have SAP Utilities Customer Engagement? ### All SAP Utilities Customer Engagement Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is SAP Utilities Customer Engagement used for? ](/discussions/what-is-sap-utilities-customer-engagement-used-for) What is SAP Utilities Customer Engagement used for? [ Utilities’ Customer Information System (CIS) ](https://www.g2.com/tags/utilities-customer-information-system-cis) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SAP+Utilities+Customer+Engagement+questions+and+get+answers+from+expert+users+in+our+SAP+Utilities+Customer+Engagement+Discussions+section.&title=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss%0aAsk+SAP+Utilities+Customer+Engagement+questions+and+get+answers+from+expert+users+in+our+SAP+Utilities+Customer+Engagement+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss%0aAsk+SAP+Utilities+Customer+Engagement+questions+and+get+answers+from+expert+users+in+our+SAP+Utilities+Customer+Engagement+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 4 years ago More Options - [ # How can i complete courses ](/discussions/how-can-i-complete-courses) [ Utilities’ Customer Information System (CIS) ](https://www.g2.com/tags/utilities-customer-information-system-cis) * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+SAP+Utilities+Customer+Engagement+questions+and+get+answers+from+expert+users+in+our+SAP+Utilities+Customer+Engagement+Discussions+section.&title=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss%0aAsk+SAP+Utilities+Customer+Engagement+questions+and+get+answers+from+expert+users+in+our+SAP+Utilities+Customer+Engagement+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=SAP+Utilities+Customer+Engagement+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss%0aAsk+SAP+Utilities+Customer+Engagement+questions+and+get+answers+from+expert+users+in+our+SAP+Utilities+Customer+Engagement+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/sap-utilities-customer-engagement/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_3e927524252026a11ef2b5e0aa372571/sap-utilities-customer-engagement.jpg "Product Avatar Image") ### Have you used SAP Utilities Customer Engagement before? Answer a few questions to help the SAP Utilities Customer Engagement community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsap-utilities-customer-engagement%2Fdiscuss%3Fsmall_ask%3Dsap-utilities-customer-engagement) No ## Top Contributors in SAP Utilities Customer Engagement 1 ![Mohd Ansari R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohd Ansari R.") MR Loading... ### [Mohd Ansari R.](https://www.g2.com/users/192f0aee-2f4b-4b4b-ba68-c465eaf18ce0 "Mohd Ansari R.") M 1 pt