[ SAP Sig... Reviews ](https://www.g2.com/products/sap-signavio/reviews) [ SAP Sig... Reviews ](https://www.g2.com/products/sap-signavio/reviews) # SAP Signavio Features ##### ## Customization (6) Document Generation Enables users to create documents for business processes and provides a wide array of templates which are customizable. Process Design The ability to create custom workflows aligned with business objectives. Process Repository A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows. No-Code App Development Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes. Low-Code App Development Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding. No-Code Drag and drop/visual interfaces that allow non-tech users to build without writing code Show More ##### ## Collaboration (6) Access Controls/Permissions Define levels of authorization for access to specific files or systems Data Unification Compile data from across all systems so that users can view relevant information easily. Accessibility Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require. Process Routing Ensures the right task is being assigned to the proper employee across an entire process. Real-Time Data Receive data and information in real time Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Show More ##### ## Process Management (11) Process Overview Provides users a holistic view of all workflows so as to see how all processes work together. Process Analysis Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy. Real-Time Process Monitoring Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process. Unstructured Processes Provides the ability to manage unstructured processes. API Connection Connect with existing systems via API. Intelligence Gives user machine learning tools for intelligent process improvement Document Approval Streamline and simplify document approval processes. Process Library Provides users with a repository for process maps and documentation. Collaboration Allows for collaborative authoring of process documents. Integrations Provides various connectors and integrations to business applications and data sources. Execution Management Gives users the ability to analyze processes, find bottlenecks and identify the gaps between how things should be and how they really are. Show More ##### ## Platform Basics (10) Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Exporting Ability to export customer journey maps in a variety of formats to present and analyze. Multi-user Access and Collaboration Allow team members to invite others to collaborate on journey maps and make direct changes. Multiple Personas Provide the ability to compare the experiences of multiple personas in one journey map. Data Analytics Ability to integrate with cross-channel, real-time data analytics to power customer journey map creation. Predictive Analytics Predict future data based on historical data sets Behavioral Analytics Track and analyse user behavior within a system or network Campaign Analytics Track and interpret campaign performance metrics Website Analytics Track and analyze information regarding website visitors Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Show More ##### ## Process Development (1) Process Routing Ensures the right task is being assigned to the proper employee across an entire process. Show More ##### ## Process Analysis (3) Real-Time Process Analysis Allows users to conduct real-time process analysis, as opposed to just historical analysis. Process Notation Gives process notation capabilities. Process Mapping Provides tools for defining what a business entity does, who is responsible, to what standard a business process should be completed. Show More ##### ## Automation (2) RPA Integration Integrates with RPA technology, either natively or via 3rd-party integrations. Application Development Allow customers, partners and third-party developers to create applications on top of business processes. Show More ##### ## Generative AI (4) AI Text Summarization Condenses long documents or text into a brief summary. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - Customer Journey Mapping (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Business Process Management (8) Multi-step Planning Ability to break down and plan multi-step processes Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Process Mining (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Show More ##### ## Additional Functionality (88) Rules-Based Workflow Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Mobile Access Access software remotely via mobile devices Document Storage Store and organize documents in a centralized system Data Import/Export Import and export data to and from software applications Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Document Management Store, manage, and track all electronic documents in a centralized location Real-Time Reporting Active reporting of data and metrics Customizable Forms Customize contracts and forms to collect specific information Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process Modeling & Designing Visually identify, define, and map all details and relationships surrounding business process models and elements Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Task Progress Tracking Track the status and progress of tasks API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Commenting/Notes Leave comments and notes on documents for others to view Forms Management Store, manage and track all forms in a centralized location Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Configurable Workflow Configure existing workflows to meet your organization's needs Graphical Workflow Editor Create, design and modify the flow and processes of tasks in a project Data Visualization Graphical representation of data Workflow Management Create, design and manage workflows for repetitive tasks Process Change Tracking Document any changes or proposed changes made to business processes or workflows AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Email Management Manage, store and organize emails within the system or via third-party apps Templates Sample files or documents that could be customized as needed or used as is Real-Time Updates Receive system updates as soon as any changes are made Approval Process Control Manage the process of evaluating documents or requests submitted for approval Customizable Fields Customize data fields to support various needs and use cases Version Control Track revisions and updates made to files and navigate between different versions Forms Automation Automate repetitive tasks such as filling out information or creating certain types of forms Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Activity Tracking Track and document all activities across devices, networks, and other systems Single Sign On Allow users to access multiple services after entering their login credentials once Task Management Create, manage and track all task activities and progression Customizable Reports Alter the layout and content of reports Business Process Control Define and maintain business rules that determine workflow capabilities and criteria Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Audit Trail A record of all activities within the system, including user access, changes made, etc. Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Map Creation Create custom maps Email Marketing Create and send email blasts/campaigns Single Sign On Allow users to access multiple services after entering their login credentials once Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. API Application programming interface that allows for integration with other systems/databases Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Data Linking Collating information from different sources in order to create a more valuable and helpful data set. Whiteboard Allows multiple users to simultaneously annotate on a digital whiteboard Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Data Visualization Graphical representation of data Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Brainstorming Group collaboration to solve ideas in a productive and concentrated manner. Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Workflow Management Create, design and manage workflows for repetitive tasks Activity Tracking Track and document all activities across devices, networks, and other systems Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Personalization Adjust communications based on previous interactions or personal preferences Customizable Reports Alter the layout and content of reports Customer Journey Mapping Visualize and analyze customer experience across all touchpoints and channels Customer Profiles Record customer information, purchase history, and other notes AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Third-Party Integrations Set up connections to third-party platforms to improve business processes Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Surveys & Feedback Gauge satisfaction and receive information for improvement and success Data Import/Export Import and export data to and from software applications Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Attribution Modeling Analyzes the amount of credit that should be assigned to sales and conversion touchpoints. Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Map Sharing Share maps with internal and external stakeholders Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Customizable Branding Add customized logos and colors to align with company branding Generative AI Use AI to generate content in the form of text, images, videos, etc. Customer Touchpoints Identify specific interactions between customers and brands Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Diagramming Enables schematic data presentation through org charts, mind maps, flowcharts, and process diagrams. Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Storyboarding Dictate the order and pace of an eLearning course, including the logic for how different learners progress Customer Segmentation Process of dividing customers into groups based on common characteristics Show More ## Top-Rated Alternatives [ ![ARIS](https://images.g2crowd.com/uploads/product/hd_favicon/cf654a7521431ba91bc86eb99689a8f0/aris-aris.svg "ARIS") ARIS 4.3/5(171) ](https://www.g2.com/products/aris-aris/reviews) [ ![Microsoft Power Automate](https://images.g2crowd.com/uploads/product/hd_favicon/5977aed136e223552e7cfd6b6b4d268b/microsoft-power-automate.svg "Microsoft Power Automate") Microsoft Power Automate 4.4/5(1,097) ](https://www.g2.com/products/microsoft-power-automate/reviews) [ ![iGrafx](https://images.g2crowd.com/uploads/product/hd_favicon/66d51fadf5b15160da2729e021aa2455/igrafx.svg "iGrafx") iGrafx 4.6/5(86) ](https://www.g2.com/products/igrafx/reviews) [ View All Alternatives ](https://www.g2.com/products/sap-signavio/competitors/alternatives) SAP Signavio Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_405bacd64b5206bdf85cfe7339620fcf/celonis.png "Product Avatar Image") Celonis 4.5/5(323) [ Compare Now ](https://www.g2.com/compare/celonis-vs-sap-signavio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7854db3b43605cfcf9fda2990523578f/aris-aris.png "Product Avatar Image") ARIS 4.3/5(171) [ Compare Now ](https://www.g2.com/compare/aris-aris-vs-sap-signavio) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51182cb3fa0aa5be0117ca02506149c8/camunda.png "Product Avatar Image") Camunda 4.5/5(327) [ Compare Now ](https://www.g2.com/compare/camunda-vs-sap-signavio) ##### Categories on G2 [Customer Journey Mapping](https://www.g2.com/categories/customer-journey-mapping)[Process Mining](https://www.g2.com/categories/process-mining-tools)[Business Process Management](https://www.g2.com/categories/business-process-management) ##### Explore More [Top-rated digital marketing tools for small businesses](https://www.g2.com/discussions/what-are-the-top-rated-digital-marketing-tools-small-businesses-should-consider-in-2025)[Top scheduling solutions for field service teams](https://www.g2.com/discussions/top-scheduling-solutions-for-field-service-teams)[Leading MDR services for financial services firms](https://www.g2.com/discussions/leading-mdr-services-for-financial-services-firms) [Which app monetization platforms maintain consistent page speed while scaling revenue?](https://www.g2.com/discussions/which-app-monetization-platforms-maintain-consistent-page-speed-while-scaling-revenue)[Is Veeam Data Platform worth it as an IT resilience orchestration platform for an enterprise team that needs combined backup, DR orchestration, and ransomware recovery, or does Zerto cover the same failover automation with less overhead?](https://www.g2.com/discussions/is-veeam-data-platform-worth-it-as-an-it-resilience-orchestration-platform-for-an-enterprise-team-that-needs-combined-backup-dr-orchestration-and-ransomware-recovery-or-does-zerto-cover-the-same-failover-automation-with-less-overhead)[Pros and Cons Details](https://www.g2.com/products/sap-signavio/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)